Used 2015 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A) Consumer Reviews
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mluns, Capitol Heights, MD, 05/27/2015
Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
30 of 30 people found this review helpful
Bought a 2015 Jeep Cherokee Limited in January 2015 in May we drove to Washington DC for a move. While driving the check engine light came on and then wouldnt go over 35. Imagine driving 35 in DC traffic keeping an eye on the RPMS which was up to 4 RPMs and making sure it did not get hot. Before we started our trip I took it in to take care of the recall on transmission/ air bags. The Dealership in DC told us we needed a new transmission. We picked it up two days later and while driving home in DC traffic I took a left hand turn and the vehicle automatically turned right. It took all my strength and my husband to get the car to a safe place. Power steering connection wire came loose.
lemon law buy back finally DONE
Christopher Verbeck, Ashburn, VA, 01/07/2016
Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
47 of 50 people found this review helpful
I purchased my 2015 cherokee in April and by may the wobble was so bad and the shifting so dramatic that I went into a ditch. Over the next 2 months new transmission and new axel on front driver and passenger sides. 3 software updates for the transmission and still shifting horrible. Looked up lemon law rules for my state and followed them. No attorney and 6 months later they bought it back. They have no choice but to if they haven't fixed it after 4 tries. Send certified letter to corporate giving them one more try to fix it and if they don't BUY BACK TIME. Call your state's consumer protection department and they will help get you on track. They paid retail price of the vehicle plus registration, tax,doc fee,warranty fees, gap that didn't get refunded to me as well as any accessories I put on the jeep. I also got ALL the interest in paid above everything else which if you figure half your payments go toward interest at the start of the loan so was nice. Stand up for yourself and don't except a lemon. For the record I bought a nissan murano and damn impressed. Of course I still have my wrangler. ..JEEP gets in the blood.
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Beauty with no brains
aryann, Orrington, ME, 12/22/2014
Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
34 of 36 people found this review helpful
DO NOT BUY THIS CAR. There are trasnmission problems starting at 1k miles on my 2015 Jeep Cherokee Limited. The car is well built and looks great from exterior and interior. But the mechanics are a failure. My jeep stated hard shifting at 1k miles. I even had a time when I couldn't move the vehicle. I have been to the dealer several times and they haven't been able to solve my issue. Seems that I am not the only one with this issue if you search over the internet for "hard-shifting" issues with Cherokees you will understand. I am very disappointed that I have to take my new car to the dealer every couple of weeks where I get no solution to the problem
OMG don't buy this car!!!
Julie H, 05/26/2016
updated 11/28/2016
Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
23 of 24 people found this review helpful
I bought this car May 11th 2015. I went to visit my family 4 hrs away for Memorial day 2 1/2 weeks later and the transmission light came on half way into the trip- less than 1500 miles on the car! I had to park my brand new car for a holiday weekend until a dealership opened up on Tues. They reset the light- said it was nothing. It came back on during my ride home. I drove directly to the dealer. They had the car from May 27th-June 9th and replaced the transmission. I hadn't even made a payment yet. June 12th the light is back on!!! 2174 miles on the car. I only had it back 3 days..back to the dealer I go. Now they have the car from June 12-July 2nd and they tell me they have replaced the valve body. July 7th on my way to work and the light goes back on as well as the parking brake light and the 4x4 light. I smell something burning. The dealer has to come and tow the car away. Now I am calling Chrysler asking for a repurchase- I don’t want this car! They don’t call me back for three weeks. July 22nd I get the car back after a 2nd replaced transmission. July 28th back to the dealer again! This time a 3rd transmission is placed in the car and I get it back Sept 4th. The car at this point has 2664 miles on it. I filed a lemon law suit with FCA Chrysler on July 17th 2015. I am still fighting this claim. I have been driving the car since Sept but the transmission is not right. It screams down hills and does not shift. It screams up hills and shifts so hard the whole car jerks. The dealer tells me there is nothing wrong with this transmission. It does not shift well- this is not normal. Chrysler is not responding to the lawyers on this claim and they are trying to make me settle with a deduction for the miles I have put on the car. I cannot believe that Chrysler is handling this so poorly. I will never but another Chrysler/Jeep product again nor will I recommend them. The car stinks- the company stinks! 11/25/16 update*** it took me until last week to have he lemon law competed. The transmission still slips and still screens going up or down a hill. I am so happy to be out of this car. The whole process was a nightmare and it cost me way too much money to fight FCA. I still stand behind my original review- horrible company and an ok car with a bum transmission.
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Don't Buy a JEEP CHEROKEE 2015
Emilyn Page, Miami Beach, FL, 10/05/2015
Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
17 of 18 people found this review helpful
I bought my daughter a Jeep Cherokee Limited 2015 in Feb. loaded with every extra including Blind Spot, Lane Assit. 6 cyl. u name it. Beginning of Sept. at 5000 miles the Transmission Failed while she was driving up steep hill where she lives- The Berkeley Hills, Berkeley Ca. It suddenly lost power, red lights began to flash on dash. Luckily after braking and turning it off and restarting with no change , she put on Emergency Brake and jumped out. She then had more problems with the dealership, taking it in. Eventually, I- her mother- had to get involved (I do not live in the area) and make a number of calls to Sales people at the Daly City dealership where I bought the car. None of this went well. She was able to have the car towed a week later to the Berkeley, dealership where they diagnosed the problem: Transmission Failure and replaced the transmission and updated the software. They handled the situation well but now the car Lurches forward, out of the blue. Both these problems have been noted in complaints to NHTSA, Automotive News and other Internet forums. If my daughter's car had continued to roll backwards, she could have gone off a Canyon road, down a ravine.
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