Used 2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A) Consumer Reviews
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worst car ever
worse car ever, Wauconda, IL, 08/15/2018
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
27 of 27 people found this review helpful
This Jeep is my third jeep and I am extremely disappointed. I have owned a Wrangler, Jeep Grand Cherokee and now this trailhawk. I feel like each Jeep I own, there are more and more issues that plague these vehicles. Most recently I have a 2014 Jeep Cherokee Trailhawk, since acquiring this, it has required a new transmission (under 20,000). This vehicle also required some other work (which slips my mind at the moment) that was done six months outside of the 3-year warranty. The cost was roughly $2700, thankfully Mopar refunded the majority of costs. I thought this should take care of everything but it is turning into a nightmare of a money pit. I have also had to replace brake pads, rotors in the last few months, the passenger rear handle came off I still need to order a new handle and have it installed but haven’t had the opportunity, so I have been avoiding using this door. On occasion my tailgate won’t close, I usually have to unplug the battery in order to reset this issue or google a quick fix. 2 weeks ago, I needed to replace the battery because my car wouldn’t start while visiting family, one of the connectors needed to be replaced at this time as well. The final straw has been finding out today that the ball joints need to be replaced. I understand that repairs sometimes need to happen and there is always routine maintenance, but this is excessive. I spend a significant amount of time without my vehicle and spending a lot of money for a car that is about 4 years old. I feel with the issues I feel extremely disappointed at the number of repairs and issues that are occurring and am looking to get a new vehicle when I was hoping this would last a couple more years. I feel that it is quite ridiculous to have to invest so much time and money in renting cars, seeking diagnosis for a relatively newer vehicle, and have never needed to bring in a car so much. This vehicle has become a laughing matter among my friends, family and coworkers. I am embarrassed that I am having so many issues and I wish there was a better warranty, or another option besides getting a different vehicle.
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Great idea - poor transmission / reliability
andamanc, Chippewa Falls, WI, 09/09/2015
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
17 of 17 people found this review helpful
Pros: comfortable, nice infotainment system, trailrated 4WD, 3.2L performance, sunroof Cons: reliability, transmission, driveability, gas mileage, headlights I really wanted to love this car and I do for the most part. The transmission is the weak link - sometimes it seems to work just fine, other times uneven performance. Hard to maintain a constant speed on the highway or up hills. Often no throttle response at all, depending on how it feels. Been in the shop multiple times for transmission updates. No air cond at all when new - took a week in the shop to fix it (low Freon) Last week left me stranded with a frozen electronic parking brake. Water penetration (rain?) under the spare tire shorted out the parking brake module due to no sealant on a body seam.
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2014 Jeep Cherokee for sale near you
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Love our 2014 Trailhawk
gerald41, Mineola, NY, 07/27/2014
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
16 of 16 people found this review helpful
Bought our Trailhawk 1/2014 after we fell in love with it's design. Well we currently have 9k on it and have had no issues with it at all. We took it in for the transmission updates but because we were asked to, we never really had any complaints with it's shifting. We're in our late 50's so we had to learn how to drive this new ride. It does have a delay in acceleration and when you let off the gas, but nothing that's hard to adjust to. In all we love the truck, it's very comfortable, has all we wanted and most of all to date has been very dependable. I will say it has never used the ninth gear , seems that 7th is the gear it's in when driving at 65. Gas milage is averaging around 20.8.
Trailhawk V-6
johnd, Wildomar, CA, 02/04/2014
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
42 of 45 people found this review helpful
Review of the V6 version, drop-down box does not include this version!! I could not be more pleased with this vehicle. It replaces a Wrangler and although it can't go everywhere the W does it is a great compromise. One of our problems with the Wrangler is at our age we just aren't physically able to endure the beating one takes when driving it even on the easiest of trails. After several trips to the CA desert I find the Trailhawk to be capable and very comfortable off-road. With clearance being the only limitation so far. This vehicle gives up some off-road performance while providing huge improvements in comfort, mileage, performance, & technology.
Terrible Transmission!
lcresap, Portland, OR, 06/05/2015
updated 06/09/2016
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
22 of 23 people found this review helpful
Bought new, 6K miles (right now) and I'm on my 3rd transmission!! I was told by Jeep Engineers that they don't know what is wrong with my Jeep so they just keep putting new transmissions in to see if it will be fixed. I don't want this car anymore and I'm tired of it being in the shop more than having it in my driveway. I used to love this car but now I hate it and will never buy another Jeep again. 2 months after this review I finally got Jeep to buy back this Jeep. A 4th transmission was put in and they wanted to do a 5th one.
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