Used 2014 INFINITI QX60 Consumer Reviews
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Subpar quality
As CR recently affirmed, QX60 quality is lacking. Just about every trim piece, whether inside or outside is falling off or has fallen off. Even the plastic Infiniti label on the back hatch is in the process of falling off. The tires lasted a whopping 25k miles, and, at 20", they are very expensive. The rear brakes and rotors failed at 20k miles. It is under-powered, the CVT is annoying, it doesn't get particular good mileage, and the steering response feels like there is a rubber band between the steering wheel and wheels. The wind noise increases by the day (the car is simply falling apart), and it is not due to the failing seals because the dealer replaced the seals.
Loved it, but showing some concerns with time
The JX35/QX60 has a pleasant look, great interior, and probably the best seating arrangement for a vehicle in this size and price range. I have the Premium, Driver Assistance and Theater packages. It is not a snappy driver, but for long trips with the family it is quiet and the safety features generally work very well on the highway. The first 8 months were wonderful. Then the problems started. Be very careful in checking out the brake pedal. At times it will fall to the floor or hit the physical stop. Happens on JX and QX. Two of last four months in the shop for a variety of issues (primarily brakes and interior). Replaced all the leather. Concerned about long term safety & cost
- Base 4dr SUVMSRP: $10,500259 mi away
- Base 4dr SUVMSRP: $9,999456 mi away
- Base 4dr SUVMSRP: $9,98791 mi away
Factory Paint Defects
BUYER BEWARE!!!. The test of a great company is when they have to deal with a customer issue and how they resolve the issue and make the customer a long time loyal customer. Just bought a brand new Infiniti 2014 QX60 in January 2015 with less than 525 miles (the car was delivered with the paint issues) and found manufacturer paint defect issues and Infiniti Affairs has refused to repurchase or trade out the vehicle and have not accepted responsibility for their paint defects. Infiniti Corp has also ignored the dealer, Infiniti of Dayton, who agreed and provided documentation to the BBB that there are manufacturers defects in the paint. Infiniti Corp's response is "we will cover the costs
HORRIBLE CAR EXPERIENCE!
Like in the Matrix movie quote "When you see an Infiniti QX60 RUN Neo Run" Since i bought this SUV it's been at the dealer for repairs almost every 2 months. 1) Headlamp got water inside and had to replace 2)Noise on headliner and had to replace entire headliner almost 10 days without car. 3)Back again for window motor not closing window. 4)Back again for Transmission issues with 22k miles only and had to wait one month to be replaced, meaning car was a dealer for 35 days and me without car. 5)On top of that back again for other headlamp water replacement. 6)Again on dealer for rear passenger seat noise and they had to replace it. Seriously? 2104 and all these pain in the neck repairs? what's next, I'm sure something else was fixed that I don't recall, so I decided to sue Nissan, yep I want a new car or my money back.My lawyers are asking for that but Nissan offered just $500 compensation. Are you serious Nissan? So still in pending responses from Nissan before I submit lawsuit. I'm really scare now waiting when this car will brake in pieces on the highway. Really disappointed with this purchase! No recommended to anyone my experience.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Total Sham!!!
26-28 MPG? What a sham! I've had the car for 6 months, have approximately 5000 miles on it and average about 16 MPG! The car has been back over 3 times to the dealer. Each time they tell us there is nothing wrong with the vehicle. They even kept the car one day and took it on various trips on the highway, off the highway, idling in a parking lot, etc. and claim that they were able to get the car up to 26 MPG. Since then, we've come to find out that the Hybrid does not work when the air conditioning is on. Really? I live in Florida! The air conditioning is ALWAYS on. It would have been nice if this were brought to my attention by the dealer, prior to me leasing the car.