Used 2014 INFINITI QX60 Consumer Reviews
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Passenger Unsafe At Any Speed
Ira Powell, 09/20/2015
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
30 of 31 people found this review helpful
Our passenger airbag remains off frequently when there is a full size adult passenger in the front seat with their seat belt fastened and the seat properly adjusted (warning light on dash indicates airbag is off). We have provided video evidence of the problem, but since the dealer's test equipment finds no fault, they refuse to replace any parts or make further adjustments. The manufacturer sent a technical expert to examine the car, and he agreed with the dealer that without a computer stored fault no action would be taken. After viewing the several videos, their position remains unchanged. We have owned BMW, Porsche, Mercedes, Toyota, Chevrolet and Cadilac cars in the recent past, and in all cases have been pleased with warranty support. This is our first and last Infiniti. Also our last purchase from The Porter Group in Newark, DE.
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Worst nightmare
AAMoon, 06/30/2017
2014 INFINITI QX60 Hybrid 4dr SUV (2.5L 4cyl S/C gas/electric hybrid CVT)
18 of 18 people found this review helpful
I owned a JX35 prior to upgrading to the QX60. Big mistake! Here is a list of all the issues. Counting down til 12/1/2017 to leave this vehicle at the lot! Here are the issues I have had with the 2014 QX 60 and all the times it has been in the service department. 1. Fuel gauge fluctuations. Digital reading would jump all over the place. Did not match the gauge. *Repaired. 2. I had a rattle on the driver side in the window area. It was apparent once you reach 40mph. It was taken into Infiniti Roanoke service department several times. • Window stripping replaced around windshield. *Did not fix issue. • Replaced roof rails. *Did not fix issue. • Car was returned with gash on driver side door. Sent back for repair. • **Dad discovered front mud flap had a loose screw which was causing issue. 3. I have a rattle in the steering column. It sounds like something is loose inside. *Issue has never been resolved. 4. The driver side sun visor makes a very loud popping noise when you pull it down and push it back up. (Replaced 2 times) 5. The driver side window making a loud grinding noise. *Issue was fixed. 6. The driver window now has a oily residue after rolling the window down and back up. *Cleaned but shows back up. 7. Iphone worked intermittently with car ipod controls. Screen in car would grey out not allowing any functions to be used. 8. Passenger seat airbag light stays on with passenger in seat. *Checked but no fix. 9. Rattle in sunroof area and steering wheel column. *Issue was not fixed. Stopped taking car to Infiniti Roanoke and started driving to Modern Infiniti Greensboro. 10. Sunvisors make a loud popping noise when pulling down and back up. *Replaced. 11. Passenger seat airbag light recall. *Issue fixed. 12. CVT recall. *Serviced. 13. Weather stripping hanging out from roof rails. *Both rails replaced. 14. TV screen stuck and will not release on driver side. Passenger side TV sticks frequently. *Driver side tv replaced. 15. Sunroof has ongoing rattle as well as the steering column. *Sunroof repaired after 2 visits. 16. Panoramic sunroof stripping out and laying on shade. *Fixed. 17. Panoramic sunroof stripping out again. It also catches and bunches shade up. *Repaired and fixed 2nd visit. 18. Driver seat belt will not retract back. Hangs down. *Calling to schedule service 6/26/17. 6/30/2017 technician was to come fix seatbelt at home at 12:30. Tony called at 1:00 to tell us that there was an issue to have technician come and repair. Have to schedule for another date. 19. Panoramic sunroof has catch again. Looks like tape is loose and adhering to shade.
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2014 INFINITI QX60 for sale near you
3 of 240 listings
- Hybrid 4dr SUVMSRP: $9,9001,418 mi away
- Base 4dr SUVMSRP: $10,5001,428 mi away
- Base 4dr SUVMSRP: $8,9951,456 mi away
See all 240 listings
Buyer beware
Joycreasey@yahoo.com, 11/14/2015
2014 INFINITI QX60 Hybrid 4dr SUV (2.5L 4cyl S/C gas/electric hybrid CVT)
52 of 55 people found this review helpful
Like many here, this was my first luxury car purchase. I purchased it in September 2014. My first trip a week later, it started stuttering and jerking and jumping upon acceleration. I took it back to the dealer every week for months. Each time they replaced something significant, like the transmission. I think I had 3 or 4 new transmissions. At one point, they replaced the engine. This car was a disaster. In the 6 months I owned it, the dealer had it more often than me and put more miles on it than I did. They called at one point and offered me $1000 to shut up and dismiss my claims. Um, no. After dealing with it for 5 months, the person at Nissan Corporate said she didn't realize my transmission had been replaced so many times. So they bought it back. But charged me for all the miles, most of which had been the result of the dealer driving it or going back and forth to the dealer. Then I got a notice prior to the completion of the buy back (and after they had already told me what they would give me for it) that I should make a payment since the buy back wasn't final. I financed through NISSAN!!. I made the payment anyway. And sure enough, when I got my check, it was for the original amount and didn't include the payback of my payment. So they tried to pocket that. I appealed it and it took a month or so to get that back. The only people that impressed me about Infiniti were the service people, who REALLY tried. Everyone else was horrible, from the sell to the buy back.
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Infiniti offers horrible support
qx60hybridscam, 05/13/2014
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
77 of 83 people found this review helpful
Bought the 2014 QX60 Hybrid AWD, $60,000. Window sticker says 25-28mpg, combined 26. I'm just over 4,000 miles. The best I've seen is 22mpg. That was fillup in Seattle, drive I-5 to Portland, turn around and straight back to Seattle. Cruise control the whole way. My regular fill ups are 18mpg. Total crap! Told service Manager at dealership I bought it from. They drove it for a week and they got 19mpg. So we have a problem, right. All the service tests they did showed the car operating optimally. So they called infiniti and we opened a case. infiniti engineer came, drove 51 miles on 1.8 gallons which equaled 28.3mpg. I said how did you do that? He couldn't tell me because it was proprietary!
Awesome family Hauler
carlover86, 10/02/2013
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
24 of 25 people found this review helpful
Bought this car a few months ago. Very happy. My wife is the primary driver. This is an outstanding family hauler. Lots of room. Nice moonroof over the second row. Beautiful interior/exterior. Excellent pick up in sports mode. Average in normal mode and horrible in eco mode. Got all the bells and whistles. Laser cruise control works like a gem. All the technology creates force field around car with distance control assist, blind spot intervention, back collision assist, and lane keeping. Test drove acura mdx and lexus rx 450h and this provided better price/value/safety features with equal quality. Ride quality is outstanding and noise level very low.