Used 2014 INFINITI QX60 Consumer Reviews
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Infinity needs to catch up!
Cardinalrain, 12/18/2015
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
8 of 11 people found this review helpful
This is a very comfortable SUV that offers very little for features and user friendly controls. The controls on the dash are far inferior to many lower priced vehicles and the capabilities are inferior to most SUV's on the road. The 2014 dash has since been replaced but Infinity continues to complicate controls, limit the range of controls and fails to connect the user the ways many other vehicles can. The ride is extremely noisy for a "Luxury" brand, the features are far less than other manufacturers and I'm very disappointed with my purchase. I'd suggest looking at other options unless a SUV is with limited features is what is needed. The cabin is roomy and comfortable but that is where my positive reviews will end.
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city mpg rating is a sham
qxcouldbbetter, 02/24/2014
updated 08/27/2018
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
4 of 5 people found this review helpful
Update Feb-2018: I love this car. After years of use, it remains reliable and beautiful utility vehicle. No issues with car since purchase (except for paint). I did find a body shop that does amazing paint repair for a third of dealer fee. So far, spent $540 to completely repaint two doors due to two bad door dings. after more than 4 years, the car looks like new. Kids love this car as well and prefer it over other vehicles we have. Update Feb-2016: its been over two years since purchase. happy overall. MPG is still a scam (more findings below). automated highway driving is scary! quality of switches, leather, seats, handles, screens are high and so far no issues paint is holding out pretty well but i do have a single chip where car's door hit my door. its been there for ~ 1.5 years and hasn't got worse (no rust). scratches are minimal (inside door handle dips, and single light scratch on door) MPGs for my drivers average to ~ 22MPG (80% highway / 20% city) - this is with 20" wheels, towing kit, ECO mode all the time. the 22MPG is with air conditioner on. turn off air conditioner, MPG goes up to 25.3!!! WTF - ~15% difference?! most of my driving REQUIRES air conditioner due to weather so this is a big issue. automated highway driving - if there is a large obstruction in middle of highway, the car not sense it and plow right into it. its only when there is a moving object (vehicle) in front, when the car senses the manages acceleration/brakes. if this is important to you, look into new models or other vehicles. ~Jan-2014: I've had the qx60 hybrid and for about 3 mo now, 2300 miles. If I knew how poorly hybrid performs in the city (supposed to be hybrid vehicle strength) I would not have gone for hybrid. Let me repeat this, the car is great! Lots of room, great safety features, but I want my money back for "hybrid" part. City mpg of 25 is nowhere to be found, no matter how slow or fast acceleration, ease of breaking, Ac/no ac, no matter what I tried. I max out around 15mpg on a good day around city and hit as low as 9mpg occasionally without trying. Infiniti, I hope you are listening and are not going to drop your customers now that we have given you the money.
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Build quality subpar - fit and finish issues
stim, 08/06/2014
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
6 of 9 people found this review helpful
First I've only owned (leased) it for a few weeks and have only 600 miles on the car. Rear passenger door interior panel needed to be replaced - installed poorly and was cracked. Dash has several rattles and creaks. Roof rail was improperly installed (missing clip) and the passenger front door has a paint run. Also rear passenger door seal plastic was put on wrong (cracked). Seal was replaced, door fixed and the roof rail was reattached but the paint issue and rattles still exist. Contacted Infiniti directly and they did push the dealer to fix the car ASAP but the build quality is pretty poor compared to other imports or even some US manufacturers.
Do the doors close on anyone else?
slboston, 10/13/2013
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
7 of 11 people found this review helpful
The day after I bought this car, I noticed that when I opened the doors, they would quickly close in on me. The same thing was happening with the rear doors and hit my kids on their way in and out of the car. I brought it to the attention of the dealer who said it was how the car was designed and that the doors are "heavy" and "safe" and that's why this was happening. I called Infiniti Consumer Affairs as well, and have not gotten anywhere with them either. I was told I could break my lease for $1500. I am not happy with the visibility in the rear window and also find the car way too long. The inside console area is very small and doesn't hold much.
The ups and downs of total ownership
Will, 12/02/2019
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
2 of 2 people found this review helpful
I owned the QX60 Hybrid AWD for 5 years and put 70,116 miles on the vehicle. For the first 4 years 6 months of my ownership I would have bought Infiniti's for the rest of my life based upon that experience. The last 6 months was a nightmare. It started with the safety systems going nuts. The car started breaking on its own on the highway. This lead to the vehicle being in and out of the dealer repair shop over the final 6 months of ownership. The dealer said there as a leak in the manifold and that could have caused some of the craziness which didn't and still doesn't make any sense. So under warranty the dealer replaced the manifold. 3 days later I was back at the dealer with the same issue. This time they said they had to replace the transmission this repair took 2 months. fortunately i was given a courtesy car. finally after the transmission replacement I noticed that my 24-30MPG vehicle was getting 16mpg. This was the final straw, I took the vehicle back to the deal where they told me I should get a new mass air flow sensor which cost $650 dollars and that MAY solve the MPG issue. This was completely unacceptable. I really think the hybrid battery went bad and they didn't want to test or replace that particular part. A 60k crossover with all the tech and comforts a person could ask for but ultimately not a vehicle that lasts.
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