Used 2019 INFINITI QX50 SUV Consumer Reviews
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Electrical systems fail
Wayne Locke, 01/11/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
165 of 170 people found this review helpful
The controls on the central console have a tendency to fail. You will not be able to disconnect a phone call and all the controls freeze preventing adjustments to the navigation, climate control, radio and blue tooth phone. There have also been incidents of the entire screen going black. This happens while the vehicle is in operation and can cause a very dangerous situation. infiniti has acknowledged the situation. They were able to replicate the problem at the dealership and admitted to numerous other similar complaints. I first raised the issue in November of 2018. As of January 10, 2019, they do not have a solution and the problem is continuing to occur. This goes beyond inconvenience. Failure of these systems while the vehicle is in operation causes a dangerous situation.
Nightmare car
BKH, 01/22/2019
2019 INFINITI QX50 LUXE 4dr SUV (2.0L 4cyl Turbo CVT)
132 of 143 people found this review helpful
This car has been with us for 75 days, of which it's been in the shop for 70 of those days. Inifiniti has been terrible to deal with. They "know" it has a lot of problems, but refuse to buy it back. I would stay far away from this model. It's currently at dealer with "no fix" for fuel smell in the cabin, which they say is a known venting problem. Its with "engineering" awaiting a fix.
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Drivers' Car ...
PDX-Max, 06/22/2018
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
108 of 117 people found this review helpful
I picked this car a couple of weeks back & have put about 1500 miles on it. The most recent being a 1000 mile vacation trip my family. 5 of us, all adults ranging from 5 feet to 6 feet, average build, had no problems on our 3 day vacation trip. The cargo room was large enough, with some room to spare, to hold our baggage, camp food, water, light winter clothing, medical+emergency box, etc. The second row passenger space seated 3 of us comfortably & for about an hour or so, I sat in the back and yielded the wheel to my son since I was falling asleep after a heavy lunch. The QX50 handled the roads like a champ & the torque was available immediately. FWIW, I drove the whole route in the Standard drive mode. True, the get-out-of-the-gate lag is there & is noticeable. But once you get past that initial 3 to 5 seconds, the SUV is yours to play with. Transmission is smooth & I do prefer the CVT after it starts to get going. Driving through the canyons from John Day to I84 was a breeze. The car stayed glued to the road and drove in the direction I pointed. And I knew I had power if I needed it. (Side note: For a few days I drove this in the sport mode & did not notice the start up lag. It shows up in the eco & standard mode for me.) Our car is loaded with the Proactive & Sensory package. And we made use of the safety systems to its fullest. Keeping the car in a straight line with slight curves @ 80mph on I5 & I84 was no brainer. (Yes Iget assist with a radar detector as well.). Stop & Go traffic is not a problem - except a small peeve: I would like the car to start driving the moment it senses the other car start to move. But yes, this can be construed as a safety issue, necessitating driver interaction. The auto high beam was blessing as well, along with the 'foot kick' to open the trunk. I personally like the dual screens - one for nav & the other for entertainment. Some people don't; but I prefer having one screen for nav constanly as opposed to doubling up for other functions. I prefer the physical controls as well; but the placement of the climate on/off switch is odd imho. The car is silent & all the 5 of us were able to hold conversation without raising our voices or such. Creature comforts abounds in the car & we do miss the front thigh extension; the massager, etc. But for the price vs features, this car is a bargain. Some of my issues: - We got the lifestyle hitch & it sits deeply & away from the public eye. Great, except some of the bike racks don't have that depth. This will mean an hitch extension purchase. - I did not figure out if there was a way to transfer music to local hard drive - if present. If not, then its a bummer since the USB needs to be there permanently. - No access to apps like Spotify, Pandora, etc. And no Android Auto. - More & more SUVs are having storage space under the electronic shifter; but this one does not. Not sure why this could not have been accomodated. - Speaking of shifter, you shift forard to reverse & shift back to drive. Guess, you get used to it. :-) - The side mirros don't auto fold. - No rear seat heat. FWIW, we started our (re)search with about 10 SUVs ranging from MKX, Q5, XC60 & 90, CX9, Edge, Fpace, GLS, GLE, XKT, etc. We narrowed it down to XC90, QX50, MKX. We wrote out our needs/wants & price/value for these and settled on the QX50. Time will tell, especially with the CVT, if this is a good buy. But for now, I think I got a good one. The car looks great - check, drives like a sports car - check, good fuel economy (based on drive mode) - check, fuel range in excess of 320 miles to the tank - check, creature comforts - check, safety & driving aids - check. Good value for the price paid.
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Unsafe at Any Speed
Ray, 07/03/2019
2019 INFINITI QX50 LUXE 4dr SUV (2.0L 4cyl Turbo CVT)
73 of 79 people found this review helpful
This car is trying to kill me. The driver "assist" controls are dialed back as far as they will go, and yet the car will still: - Slam on the brakes when a car up ahead slows down, even when it's still very far ahead; - Slam on the brakes when passing into an underground parking lot, going from light to dark; and - Steer straight on when I'm trying to make a turn at a junction where there are two or more turn lanes and I am not in the inside-most lane. I am in danger of getting rear-ended just driving in traffic, because the car doesn't just tap the brakes, it goes for a full-on, emergency, 30mph to zero stop on a dime. No one is expecting it, especially me, so I am just lucky that - so far - the driver behind has had their wits about them. What if it was an 18-wheeler? I'm toast! Once it stops, it pauses for a few seconds before it will let me go again; cue honking of horns. Same with the parking lot issue. The turn issue is very scary. Even though I will be making a legal and safe turn, but not in the inside-most lane, the car will override my steering input (it's fly-by-wire) and drive me straight on into the traffic waiting on the other side of the intersection. I have to come to a stop before the car will allow me to make my turn, meaning that I am having to stop in the middle of a large intersection just so the car will agree with me to turn the wheels. I have the same trouble as others have mentioned here with the screens crapping out and going black. I am a real estate agent, so I need navigation but, more than this, I drive with my clients in the car. I do not know for sure, but I suspect I have lost clients because they think I am a terrible/dangerous driver (even when it's not putting all aboard in danger, it's beeping and flashing warning signs because of things other road users are doing). The phone connection is random too - so I am constantly dropping client calls - and I have never been able to upload destinations to the navigation system from remote, which was a big selling feature for me. My Infinity dealer is overloaded with cars back for service; a situation that is exacerbated with a layer of incompetence. I have to have a car for work, so getting this in to be fixed (if they can even do that) is nigh-on impossible. They tell me they need it for a least a week, but don't have loaners available. I have shown up for scheduled appointments, only to be told that they have "run out" of loaners, so I leave without service and having wasted my time (which, to a real estate agent, is money). I have told them to shut down the driver assist features entirely, but they say it's hard-wired into the car and I have it as dialed back as far the system will allow. If I could hand back the keys and walk away, I'd do it. 1-star review, only because they don't allow zero.
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Disappointed!!
CD, 01/29/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
140 of 153 people found this review helpful
Bought this car three weeks ago and it's already in the shop for gas smells filling up my garage. So strong in fact that I have to either park my brand new luxury SUV outside in the cold or leave my garage door open for hours while it "cools off". Dealer repair shop says they can't find anything wrong of course. This is a serious health hazard! The fact that it's a gas smell makes me nervous to drive it too as i have no idea if it'sa leak close to the hot engine. This new VC engine definitely has some issues. Also, no run flats available for it anywhere currently so I'm screwed if I have a flat...smh. Car looks cool and has some nice tech but it's not ready for prime time. With as much money as I spent on this "luxury crossover" I should not have to worry about smelling like gas when I get to work everyday! I seriously wish I had gone with a competitor. I was an Infiniti loyalist but I won't be buying another one after this. This car wasn't ready to be released and you're using us as beta testers. You've lost me as a customer..
Locked in lease w/o car,NO PARTS AVAILABLE!!!!!!!!
Gary, 02/16/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
101 of 112 people found this review helpful
Infiniti released the new QX50 without sufficient back up parts. So far, I have paid $2,500 worth of car payments and $700 for car insurance for a car I don’t have, due to a passenger door not being available. On Oct 30, 2018, a deer jumped a guardrail into the side of my new car I’d had for just 2 months. I was told I’d have my car back by Nov 28, 2018. Fast forward 4 months, I’m still without my car and there is no eta when the parts will be available. This means 6+ months without a car I’m paying on! I opened a claim last month with Infiniti Consumer Affairs only for them to continue to apologize with no solution. They recommended I talk to Metro Infiniti in Monrovia where I purchased the car. Metro Infiniti says they can’t provide a courtesy car, nor do they have the authority to let me out of my lease. They said Consumer Affairs has the authority to manage my situation. Consumer Affairs then said Infiniti Finance has the authority to assist me. The Infiniti Finance supervisor, Keith, referred me back to Consumer Affairs. I spoke to Consumer Affairs supervisor “Will” (who refused to give me his last name or let me talk to another manager) who referred me back to Metro Infiniti. I have now left the general manager, Harris, 2 messages with no returned call. This is after leaving Sales Manager, Vincent 4 messages with no returned call. I work full time, have a family and wake up every morning wondering how I’m going to get to work, getting my child to day care, and doctors appointments. I have been incredibly patient but I’m at my wits’ end. This is not ok. I NEED OUT OF MY LEASE. There is no end in sight yet I have to continue to pay them monthly to spare my credit. If that’s not enough, here’s the back story on how we’ve been wronged from the beginning. From selling us a damaged car (cracked panorama roof panels), to wrongfully sending me to their collections department, twice. Would you believe when I overpaid, they sent me a refund check that was returned to them because they didn’t have my correct address, yet they still posted it against my account as though I had cashed it!? I’d imagine this is illegal! This put my account into delinquency for a check I never received! This is my 4th Infiniti and this is how they treat their loyal patrons! Someone was well aware of the cracked panels, because my husband found a razor blade on the roof as we were driving the car off the lot. It was dark so we didn’t see it until we got home and pulled in the garage under the light. They claim they had no idea and ended up replacing the panels. WE WOULD NEVER HAVE PURCHASED A DAMAGED CAR. They sent me to collections (the first time) because my bill was 18 days overdue, because Metro did not provide Infiniti Finance with my mailing address. I called them because I never received a bill. Two months later I was sent to collections the second time for the check I never received (it was returned to them) that they posted against my account. This has been a nightmare of an experience from beginning to now, still without a car. Please help hold them accountable! This is the craziest, most dishonorable situation I’ve ever experienced. Please help bring attention to this situation. It is not ok to keep me in a lease for a car they aren’t providing for me, with no end in sight! DO NOT BUY INFINITI!!!
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Great In Many Ways, But Misled In One Big One
T Johnson, 03/28/2019
updated 07/20/2022
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
20 of 21 people found this review helpful
Update 2022: Our car was rear-ended and totaled, so we had to buy a new car. My wife would have been content to buy another QX50, but we ended up with a much better Audi Q5 for about the same price. The negatives of the QX50....CVT engagement at low speed, loose steering, noisy acceleration, headrest tilted too far forward...all weighed against an otherwise very nice vehicle. Plus, the newer 2022 QX50 was actually a step backwards on its display technology....it may be a higher resolution display, but the graphics are just archaic and the map in particular is awful. The Audi is a much more refined vehicle and was an easy choice. I have owned several Infiniti's over the years and consider myself a fan. The QX50 seems to get great reviews for its overall looks, and for its interior, and not so good for its handling (especially the CVT) and its entertainment system (supposedly dated, and no Apple or Android until 2020). Most of those negatives I disagree with. I enjoy driving it and only occasionally am I conscious of the CVT...it definitely moves right along, especially in Sport mode. And the entertainment & nav system is just fine....looks nice (yes, a high resolution display would be nicer), logical, easy, and it works. OK, I guess the Apple/Android systems might ease some functions, but they also bring some downside....like using up your phone's data plan. Overall, I'm happy with it, except for one major point: I feel misled about gas mileage. My experience is the same as reported by Consumer Reports...Infiniti and the EPA are overstating real world mpg by at least 15% as measured by the in-car system, and by over 20% if you calculate mpg on your own (using your real gallons of gas used and real miles covered.) Given all the touting of their innovation new engine, this is a real let down. Now, I have done some research on how the EPA (and CR) do there mileage tests, and other studies show the speed of my driving has a lot to do with my lower mileage. Apparently the QX50 is notably worse (lower mpg, more overstated) in this regard than its competitors, even with their less high tech engines.....but then their EPA estimates themselves are lower than those for the QX50, and their really world performance apparently isn't much different. I have to conclude that my mileage is apparently similar to that of competitors. Never the less, it is disappointing given the expectation that Infiniti has set. Given that, I have lowered my rating to only 4 stars for an otherwise very nice vehicle.
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Disapointed on lack of parts
Mauricio Alvarez, 12/06/2018
2019 INFINITI QX50 PURE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
71 of 79 people found this review helpful
Im a very disapointed owner of a 2019 Infiniti QX 50. With just a few months of ownership, my wife was rear ended, and this was the beggining of a painful uphill battle. Infinity released a car for which they have NO PARTS AVAILABLE. The car has been in a shop waiting for parts for over 3 months now, and while we make payments on it every month, we are forced to drive a cheap rental instead. Multiple efforts to have Infinity intervene have been totally unsuccessful. I WOULD NEVER OWN AN INFINITY AGAIN
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This model does not hold up to Infiniti’s standard
MrsKVL, 07/01/2019
updated 07/06/2021
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
16 of 17 people found this review helpful
Fuel fumes come into car and air conditioner goes out in high humidity Had to replace motor in lift gate twice
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Wow
Yeoj, 09/03/2018
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
38 of 43 people found this review helpful
Was in the market for a small luxury SUV so we headed out to drive all the German and Japanese competition. Started with the X3, great car seats were a little tight for me and equipped drove the price/lease out of contenting. Next up MB GLC300 same as it was 3 years ago. No thanks. Audi Q5 does everything good but was not wowed in any way. On to the QX50 best overall when you include size, safety, technology, gas performance and lease payment. I found it odd that it was $100 cheaper in a lease than the German rivals that priced 10k less.
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Good car but engine problem at 7800 miles
Angel T, 09/22/2019
2019 INFINITI QX50 PURE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
9 of 9 people found this review helpful
My car only has 7800 miles and has previously been a great car. However, I heard a flapping noise and took it to the dealer. My car has been there for a week and they finally found out what was wrong. I have a "manufacturer's defect" It needs a new turbo assembly for the engine. At 7800 miles, this is bad news! The part alone costs about $1500. I am disappointed about the repair and expected better from a luxury car with so few miles. I bought the car because I wanted a new car with no problems. For five days, I have been blown off by the dealer and this has not been a good experience for me.
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Do not buy this car
Chris, 05/10/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
37 of 42 people found this review helpful
I have the essential Its randomly stopping in places on its own Imagine driving down the highway and boom it just hit the breaks for no reason. My car must be a ghost detector and breaks for wandering spirits because nobody was there. My coffee ended up spilling everywhere this car has done this 4 times. I am leaving Infiniti and going back to BMW.
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If you live in the Southern US states...DO NOT buy
F Benitez, 07/28/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
14 of 15 people found this review helpful
I have been driving a brand new QX50 for the last month and a half. I live in Houston, TX where you all know temperatures are usually in the high 90F during summer. The AC in the QX50 cannot handle the heat/humidity combination. I have taken the car twice to the Infiniti service department and they assured me that the AC is working as designed. I believe them so...Be warned!!
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2019 Infiniti QX50 A/C Air Conditioning Issue
2019InfinitiQX50, 08/05/2018
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
33 of 38 people found this review helpful
Love everything about the car. The new engine is fun to drive and gets amazing gas mileage. But, being in Texas during a brutal summer the Air Conditioner A/C cannot keep up. It gets warm when you accelerate and fades in and out. Been to dealer say's its working as designed of course.
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Terrified
Bettie Graybill, 11/05/2018
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
33 of 38 people found this review helpful
Terrified I have had this car QX 50 for only four weeks My problem is from time to time when I come to a stop and pull out into traffic my rpm goes all the way up to the redAnd will not go in the next gear so I have to pull over to keep from getting hit thank God I have never tried to get on the freeway the car Act like it want to stall out lose power so I took it in and they told me that a bug was on the camera and it was trying to keep me from having an accident or felt like there was something in front of me so I was told to buy some wet wipes and keep the camera clean for the acceleration of the car I was told the computer was trying to catch up with what I was trying to do took it in Thursday and again Friday salesman took it in for a test drive and didn’t feel any different but again today I pulled out in traffic and the same thing happen at this point I Don’t feel safe driving this car so I call and INFINITI again today what’s so sad it is a beautiful car and I enjoy driving it but this problem really need to be check out
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Great car but could be better
Larry T, 09/20/2018
updated 03/23/2021
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
32 of 37 people found this review helpful
Most reviewers comment on the tranny. I agree generally but do you really drive like Mario Andretti? Didn’t think so. the transverse CVT gives enormous cabin space when compared to a longitudinal arrangement. I would, however, do away with the fake shifts. Total waste. Same with the shift paddles. Again, am I driving like Mario or a middle aged suburbanite? instead they should spend the $ on something useful - like ventilated seats at the trim level I bought. I love this on my wife’s 2018 Lexus NX. Overall I think the car is great. Getting 31.8 mpg highway. Plenty of torque at every rpm level. Seats are great. Car is very quiet except on hard acceleration. As I previously owned a 2015 q50, I am used to the info/nav systems and generally consider them better than many. Sure apple play would be nice but I really don’t see it as a big issue. One negative is Infiniti Touch. Nothing but problems with setting it up. Still not working. Steering is crisp and responsive. I think they fixed the old issues with the fly by wire. Update-3/20: Engine is great. Very powerful. Tranny is not smooth unless you accelerate hard. Local driving is much less pleasant than highway driving. Just hard to get smooth acceleration at slower speeds. Stick with Lexus. I prefer my wife’s NX. Car has 25000 miles and the tires are shot and they were regularly rotated. Ridiculous. I’m returning at end of lease and buying my wife’s NX when her lease ends. She has 30000 miles and her tires look new.
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*** DO NOT BUY QX50 * 5,000 MILE ENGINE FAILURE **
Dundas, 09/11/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
32 of 37 people found this review helpful
Bought a 2019 QX50 with 4,800 miles on it which was a loaner car. Had the car delivered to my work. Initially was very impressed with the interior design and overall feel of the car but it went to hell in a hand basket pretty quickly. Had the car delivered at work. Drove it home. Wife absolutely loved it. Drove it to work the next day. Leaving work that following day the car would not start. Mind you less than 5,000 miles on the car. Get it towed to Infiniti which is only 1 mile down the street from my office. They call me and tell me the started is fried and it will be replaced within 1 day. Not a big deal. I get a phone call the next day with the wonderful news that the starter did not fix the car and it needs an engine?!?!??!?!?! What?! Service advisor re-assures me this is not unusual for this engine as they are quite fussy with all the new variable compression technology that is part of it. He did explain that there were metal shavings inside the engine oil pan so something wore out. A replacement engine was going to be there the following week and all is covered under warranty. Service advisor calls me 2 days later stating Infiniti canceled the engine which was ordered and this repair would no longer be covered under warranty. The reason being? The previous owner of the vehicle had a starting issue at some point in the last 6 months and the car spent 2 months at the dealership (different state). This other stealership concluded per the technicians story on the repair order that the engine was likely submerged due to water they found in several electrical connectors. A few things here sound very fishy. Why would it have been at that dealership for 2 months? Also water in an electrical connector can likely be from many different sources (condensation, engine being washed, driving trough rain, etc). Also water in a connector does NOT automatically mean there is water inside the engine? What logic is being used there????? If you had a broken finger does that automatically mean you have bone cancer? Icing on the cake is that the service manager at my local Infiniti dealership is stating (I have proof) that she does not see any evidence of water in the engine. She also stated the engine failure is internal and has nothing to do with water in the engine. She also requested for Infiniti to send out a field technical specialist (an engineer) to her dealership and the engine would be disassembled for him to inspect it and determine cause of failure. According to the manager Infiniti declined to do this. The dealership then denied my request to tear the engine down (for which I would pay for) to proof the failure is caused by water. This would be impossible as the engine was running perfectly fine the day prior. I think they were well aware of this as they refused to tear the engine down even on my own dime. So there is no warranty coverage and I am on my own to get the engine replaced. The cost to replace the engine with a new one is approximately $20,000.00. A used engine is about half that. I have had the engine removed in the meantime and torn down. The failure was caused by tolerances that were too tight between the connecting rod bearings and connecting rod journals. There is evidence of the connecting rods becoming quite hot as the metal is discolored blue and purple. This is a defect from the factory and given the FACTS now that the engine failure has been CORRECTLY identified I am not surprised this engine has failed at less than 5,000 miles. The internal engine parts to repair this failure ARE NOT AVAILABLE. They may never be available as Infiniti has no intention of selling the internal engine parts. ONLY a complete engine assembly is available. THIS IS A COMPLETE PILE [non-permissible content removed]. I have a $40,000 paper weight. It needs a $20,000-$25,000 repair to get it running again. THEY ARE IN THE CUSTOMER SERVICE BUSINESS AND WITH THIS KIND OF CUSTOMER SERVICE THEY WILL NOT HAVE ANY CUSTOMERS.
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Strange features marred an otherwise nice car
Mike, 12/04/2018
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
31 of 36 people found this review helpful
After 1 week I was driving normally on highway and car, for no reason, goes into panic mode and brakes automatically. Luckily, no one was behind me or in front. Mileage is poor. Steering (drive by wire)is numb and disconnected. Turbo engine is nice, however the engine drone sounds like a dying animal. Otherwise interior and exterior is on point.
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Climate control not working
Ed, 04/03/2019
updated 10/03/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
12 of 13 people found this review helpful
I have a 2019 QX50 Essential. Got it Nov been to dealer Harte Infiniti Hartford CT for service twice for temperature control issue. Basically with temp set at 62f cars interiors is 10 plus hotter. This is after driving more than 30 minutes. Have measured air coming out of passenger vents as high as 90f. If lower temp to 61f air coming out drops to ice cold recently measured 55f. Dealer says it is operating to Infiniti standards. Have tried it also with AC on and climate control on auto not much improvement. During summer cooling temp control was fine but as cooler outside temps came in Sept same heater control issue has reoccurred. It seems if outside temp is 60 or below the heater blows hot air when temp set at 62f
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Don't do it!
Janel G, 08/31/2019
2019 INFINITI QX50 LUXE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
16 of 18 people found this review helpful
I parked the car in the garage when I brought it home, and the garage filled with an engine fume smell – that never went away as long as I had the car (drove about 5000 miles on it before I stopped driving it all together and parked it in the front yard). Eventually my family and I started having symptoms to the smell filling the garage and house (like allergies and sore throat). I began parking the car outside and had to make sure that the interior air flow button was on or the car would fill with the smell when driving. The MPG this car was supposed to get was a joke – it averaged 22 MPG, and I was at the gas pump constantly. The brakes were squishy, there was a delay in acceleration when I hit the gas; overall the car was a mess with this new engine they released for the 2019 Qx50. I asked the dealership to take a look, they stated they could not replicate the engine smell that was poisoning us. I asked to talk to the manager, they would not allow it – I did talk to the service Manager and he said he knew nothing about this issue (when I said I see other complaints about the same thing on-line form other people), but he said he would look into it. I never heard anything. I again asked to talk to a manager and was referred to Infiniti consumer affairs. I wrote a letter of complaint, talked to a person there and they did not care. They denied that they had knowledge of this issue as well. I took the car to a different dealership – as soon as I described they issue they said they ARE AWARE that the engine fume is an issue and they HAVE received a lot of complaints from other people, and Infiniti had sent a bulletin to dealerships letting them know it’s a known issue. I hired a lawyer and finally got a buy back on the car because it’s an obvious lemon.
DO NOT pay attention to car enthusiasts reviews
KimN, 11/30/2018
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
29 of 34 people found this review helpful
I LOVE this car. It is a new car inside & out. The ride is smooth, incredibly quiet inside & the complaints about CVT are just nonsense to the average "need to get from point A to point B driver." I dropped my 2017 QX50 as soon as I could to buy this one & it was a wise choice. The 2017 was horrible to me & had too much power that drank up premium fuel like it was beer on a hot night. The 2019 mpg still isn't great but it is an improvement & so many other improvements make up for the mpg. Everything is better. I tested other make/model cars & came back to this one. Go for the Essential & add on as you wish. Great job INFINITI (finally)!
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Well Beyond Expectations
John, 10/21/2018
updated 05/10/2021
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
20 of 23 people found this review helpful
This car rocks! If you are looking for performance and good MPG's in a roomy SUV, this is what got me hooked on the QX50. It's quieter than the 2019 Lexus RX50 and Acura RDX. The 16 speaker Bose system is a concert hall on wheels. It is exceptionally roomy to where I can haul sports equipment and fit four comfortably. Two thumbs way up! Car is very comfortable and the gas mileage is right on par with the rating. The transmission can be jumpy if you punch the gas. I still recommend buying the car if you are interested. 11/03/20 Still love the car. My MPGs are better than what other people think. Many trips for our family with lacrosse equipment and overnight bags and it all fits in the back. The seats are incredibly comfortable. I have had zero maintenance issues and there are 50k miles on the car. The transmission is a bit jerky at times and there are times when there is a turbo lag. Just means you have to accelerate the car smoothly. Overall, I love the car. 5/9/2021 Still Love the car. MPG's are better than what people complain about. I think they over promised and the car has under delivers. Its a quiet ride. I have only done maintenance with changing oil, tires, and brake fluid. My only complaint is the transmission surges when changing gear on the lower end and there is a turbo lag. It's typical with turbos. My best friend has a 2019 Acura RDX and it has the same issue.
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QX50 not supported by Infinity
Michael, 12/12/2018
updated 12/14/2020
2019 INFINITI QX50 PURE 4dr SUV (2.0L 4cyl Turbo CVT)
48 of 58 people found this review helpful
Instead of providing a $150.00 part Infiniti would not sell that part we had to buy the entire$11,000 seat this after waiting 2 months after a rear end collision for any parts at all. This totaled the car because Infiniti does not supply parts they are just producing more cars no support of cars already sold. After waiting two months insurance totaled car because parts would not be available at any time in the future. We are very unhappy customers and will share our experience whenever possible. Do not buy Infiniti as there is no customer support for the QX 50.
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Noxious Fuel Smells
Martin M., 04/01/2019
2019 INFINITI QX50 LUXE 4dr SUV (2.0L 4cyl Turbo CVT)
14 of 16 people found this review helpful
This QX50 emits fuel smells so noxious that we would have to leave our garage door open for 4-6 hours after each drive, just to prevent the buildup of harmful odors. When that wasn't enough, my wife resorted to backing the QX50 in the garage so that the engine compartment faced the opening of the garage to aid in the airing out process. We contacted an Infiniti dealer and they couldn't find anything wrong with it, of course. We then took it to another dealer and they admitted that there seems to be a growing number of complaints and that a fix has been identified. They performed the 'unofficial' fix but there still seems to be an odor coming from the engine compartment. We can't keep this up for another 3 years so we may be forced to turn the car in and break the lease. We'll see how that goes.
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Worst car I ever owned
MOS69, 08/23/2019
updated 08/26/2021
2019 INFINITI QX50 LUXE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
6 of 6 people found this review helpful
While the mechanical issues on this car range from major to minor, the real problem is the lack of parts. From windshield replacement that took over two weeks to the navigation/radio unit that I’m still waiting for 15 days and counting, it’s like Infiniti just doesn’t care. I’ll never buy another Infiniti and I can’t wait to get rid of this one,
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Wouldn’t buy again
I want my Audi back, 09/29/2019
2019 INFINITI QX50 PURE 4dr SUV (2.0L 4cyl Turbo CVT)
6 of 6 people found this review helpful
I found a great deal on this 40k vehicle and although it lacked a sunroof and navigation I still decided to trade in my 2017 Audi A4 for a 2019 QX50 PURE. It’s equipped with a bunch of buttons that don’t do anything. No apple CarPlay and the infotainment system is a joke and it sucks on gas. The only positive is that it looks great on the outside and spacious on the inside and it makes heads turn like wow what a beautiful car. There is a button for APPS that’s not available until 2023. Why is a feature listed if it doesn’t work.
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Check out the tires before you buy.
Kenneth Dara, 12/22/2018
2019 INFINITI QX50 LUXE 4dr SUV (2.0L 4cyl Turbo CVT)
21 of 25 people found this review helpful
After leasing the QX50 I was told that it came with run flat tires, had no idea what these tires were. You can run 50 miles And a good chance of distorting the rim. The car comes without a spare and no jack. If you make it to a tire repair place 90% they will not have a replacement tire since they sell very few. Plan to spend time while they find the same brand and size. If you get a blow out you screwed. A new tire cost around $300 each. If I knew this I would of thought twice about the purchase.
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Defective Glass
Michael, 08/04/2018
updated 08/09/2021
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
24 of 29 people found this review helpful
All the windows in the car had defects in the glass. The windshield was so bad it affected visibility when driving into the sun. Infiniti replaced the windshield but the new one had the same defects. So at this point in time I would avoid Infiniti vehicles, or at least the QX50. Update: I was never able to get the glass issue resolved and even had a Nissan engineer try to blame acid rain! On a new vehicle and a new windshield? Really? Based on his evaluation Nissan refused to do further repairs. I had to get a lemon law layer and sue Nissan. Nissan refused to take the vehicle back but I did get a bit of a settlement and then got rid of the vehicle. I now refuse to ever deal with Nissan/Infinity ever again. Besides the glass the vehicle had a few issues including a constant rattling noise in the rear. The same Nissan engineer told me there was only so much QA could do during the manufacturing process. The issue turned out to be a faulty exhaust system hangar.
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Love My QX50
Ted Stanley , 10/05/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
12 of 14 people found this review helpful
I’ve had my QX50 for six months now. I think it’s a great car. It’s one of the best looking SUVs on the road. I’ve noticed other drivers speeding up to check out what I’m driving. I’m 6’4” and I have lots of leg room. I love the car’s interior too. I’m getting 26 mpg city/highway. I hear about drivers getting 20 mpg. I think they have a very heavy foot. It depends on how any car is driven. The controls are simple and logical. It does have soft braking but it’s dependable. The is very quick and I have the steering set to sport mode which gives more feel for the drive by wire steering. Acceleration is smooth and constant. The shifter takes a bit of getting used to as pushing forward is reverse and back is forward. I think Audio’s have the same setup. The run flat tires are a bit unforgiving on very bumpy roads but great on smooth roads. If you need an OEM replacement tire go to Tire Rack. I’ve read a lot of negative comments about the driver assist braking system on the car. I’ve had no problems with it. If it’s on and your driving very fast before you brake with another ahead the car will brake hard. I’ve found the car will automatically brake at different speeds depending on how fast on coming up on the car in front on you. So if you usually speed and brake late the car will engage much quicker and harder on automatic braking. It’s not the system’s fault. I think it’s a great system when I see so many drivers texting while they’re driving and paying attention to the road. Good work Inifiniti!!! But again. The system can be turned off easily if it annoys you. Ive never had gassy smells in my car. Certain states use higher blends of ethanol in their gas. That may be the problem. Finally. The car has be very reliable. I’ve had 3 other Infiniti cars. Kept each at least six years. Never had a problem with any if them. My car is extremely comfortable, looks great inside and out, rides like a champ and it has excellent mpg.
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2 times a charm
Tony Green, 01/29/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
12 of 14 people found this review helpful
After leasing a 2016 Infiniti qx50, we decided to lease a new 2019 qx50, not as powerful as the original dinosaur V6 in the 2016 model, but very impressive 4-cylinder VVT engine with CVT trans. the interior is very luxurious and we are overall satisfied with the vehicle so far. Less than four thousand miles, crossing our fingers not to have any issues moving forward. Update 2/5/19 Infotainment system will freeze at will. Need to turn the ignition off and back on again for it to reset. Called and spoke to service department regarding the issue said that they have a software update for that. Hopefully solves that problem we'll see?
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Driving is believing
cc2HHI17, 07/07/2018
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
15 of 18 people found this review helpful
Purchased the QX 50 AWD Essential; Lunar White, tan interior a couple of weeks ago. Have driven it over 1,000 mikes already and loving it. The ride is exceptionaly smooth, quiet, and refined. The Bose audio is spectacular and the zero gravity front leather seats rival Volvo’s best. If you are looking for a spacious CUV that is not too large with luxurious appoiments and great MPG, this is the one. Terrific value.
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New engine needs work
Bob D, 05/18/2018
2019 INFINITI QX50 LUXE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
31 of 39 people found this review helpful
Test drove this new model at the dealer and was not impressed. I have been driving Infiniti products for almost 30 years and it seems that the more tech that they put into new models the worse the product becomes. The style of this new model was a plus along with the interior room and look. The problems showed up in the driving. I found the power to be surging while in city traffic and while on the highway the power was slow to show up when I needed it. The feel of the wheel just feels artificial due to the intelligent steering system. The same problem I experienced on my Q50 when that model was first introduced. Braking felt soft and I just didn't trust it. This vehicle is just not for me.
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Don’t buy 2019 QX50
Kathy, 10/13/2018
2019 INFINITI QX50 PURE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
34 of 47 people found this review helpful
We have this car about 3 months now. Have approximately 3500 miles on it. We experiencing a hug defect on this car. In October, I drove the infinity to the gym in the morning 5:20am. It was less than 1 miles away, parked the car outside about 70 minutes. Went home, parked the car in the garage 2 hours. When I got in the car and started, the fan came on. It was so loud that we can hear it inside the car with all windows up. It was on over 40 minutes from my house to work. Got to work, shut off the engine, restarted the car, the fan immediately came back on. This happened 4 times now. We do believe something is not right. Took it back to the dealer, they cannot fix it, said it is per design, not a defect. Bought this as a luxury car, not luxury at all. Now, I am worrying about the safety of myself and my passengers. Not sure when or if the engineer is going to die on the highway. If anyone has the same problem please report it. We are at a loss regarding what to do next. Would not recommend to buy, there is still a lot of problems on this vehicle to work out.
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Having engine fume smell others are experiencing
CR, 05/21/2019
2019 INFINITI QX50 LUXE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
19 of 26 people found this review helpful
The car is overall super nice looking inside and out. Gas MPG was a let down, but overall would be happy with it if it did not emit fumes into my garage from the hot engine, which ends up coming into the house for hours. The fumes have caused runny eyes, sneezing and sore throat for us to name a few. I now HAVE to park the car outside and I have to deal with the elements when getting into my "Luxury" car I paid a lot of money for! There is something wrong with this new engine, and Infiniti needs to take action. If you have this issue, post your review so Infiniti can't tell others they are not aware and continue to do nothing.
Scared to Drive
nat , 07/31/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
11 of 15 people found this review helpful
I've had my car for a little over 4 months now and I'm terrified to drive it. Let me start off with I am a big Infiniti fan and have never had any issues with my previous cars. The driver-assist controls/ Emergency braking have been malfunctioning to where i'll be going down the road at 30-40 miles per hour and it will automatically break. It's not a slow break, it's a full on from 30 to 0. I have been very lucky that the few times it has happened know one was behind me. It's a very scary and dangerous situation. It's currently in the shop, but they have already called saying everything is checking out fine. Be cautious with buying this model!
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Very disappointed
Ning X, 08/20/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
5 of 6 people found this review helpful
bought a brand new QX50 in September 2018 and the map in the Navigation system is at least 3 years old. Infiniti customer care told me that is completely reasonable and I will have to order to by myself to have it updated. Second, the forward emergency system does not work as it shows on YouTube or on their website. When you test drive it, you might want to pay attention to it. Third the sun roof makes rattling noise, it took a long time and multiple visits to fix it and I was told by the dealer that the part is very hard to get.
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Fuel economy
Harry, 10/17/2018
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
21 of 31 people found this review helpful
i purchased the Qx50 in June and all was good my question is why do i feel that im getting low gas mileage. i was expecting a much better fuel economy. my dashboard shows an average of about 17MPG any else experience this? any ideas how i can accurately see what kind of gas mileage im getting exactly. thanks
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Reviewminator
RW Norman, 08/06/2021
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
3 of 3 people found this review helpful
No Apple CarPlay but you can install an aftermarket Apple CarPlay. I am not sure why there are some bad reviews of this car. It is economical, sporty, safe and very comfortable. It is a fun car. The maker I think tried to go in multiple directions (sports car, suv, economical car) which sometimes does not work. I think they succeeded which is hard to do. If you want something specific then maybe it’s not the car for you. It really is a fun car. There is a lot of competition out there but alot of the competitors just look dated and boring even though the models are new. It is a memorable car which gets noticed by its competitors. I also drive an XKE Jaguar.
Luxury SUV, roomy and fun to drive
Chris, 07/02/2018
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
10 of 14 people found this review helpful
We actually stopped at the Infiniti dealership looking for a used QX50 and then saw this car. We ended up buying a 2019 Qx50 Essential and love the car. Good pick up, the engine takes some time to get used to. Roomy, huge backseat with great legroom, excellent cargo space. Go get one!
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Great car BUT VERY POOOOOOOOR GAS MILEAGE
New QX50 owner, 03/20/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
10 of 14 people found this review helpful
I like everything about the car except the dated infotainment system that I knew going in. However, the gas mileage is TERRIBLE and no where near what the EPA says. It's horrible. I read the Car&Driver review that said they got 27mpg and that was a clincher for me. I took a 230 mile trip this past weekend (have had the car 1 month) of which 90% was highway and I only got 23mpg. EPA says 30mpg highway, I was hoping for 27 to be realistic. I am greatly disappointed and would not have purchased had I known it was smoke and mirrors. Consumer Reports said that it is a rarity for a model to be so far off the EPA numbers. Do a search on the article. If gas mileage is not an issue with you then I say you will love the rest of the vehicle.
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DANGEROUS LEMON
jason, 09/12/2018
updated 03/12/2020
2019 INFINITI QX50 PURE 4dr SUV (2.0L 4cyl Turbo CVT)
47 of 74 people found this review helpful
do not buy this car or the nissan rouge if they have run flat tires. I have had my car for 4 months and got a routine flat tire. i was perplexed when I found no spare in the car. i took the infiniti to the nearest dealership who told me the run flat tires cannot be patched. they must be replaced. the car does not come with a spare. so 12 days later I am still waiting for the OEM replacement from japan, india, or china-who knows. I get on average 3 flat tires a year because of the heavy home construction in southern CA, and 40k miles a year I put on any car. if you want a car that you cannot drive anywhere, this is the car for you! I cannot drive to vegas, phoenix, anywhere, because there are no services for 75-100 miles in the middle of the desert. I cannot wait in the 115 degree heat for a tow truck that will take 4 hours to get to me. this run flat no spare tire is an asinine idea, and a serious consumer safety threat. I now have to replace all 4 tires with Michelins that can be patched and I still will not have a spare... I do not want to lug around a 5th rim and tire in my passenger seat, or smell that stink in the cabin. so, if you want to pay $1300 for a rental car and $325 dollars for a replacement tire, and have no spare, and have the car down for 45 days a year THIS IS THE CAR FOR YOU. demand the tire replacement and a spare/jack b 4 buying. or die in the desert, get robbed, raped or murdered, waiting for a tow truck. I paid 41800 on an msrp of 47800.
Disappointed
Ed, 08/28/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
6 of 8 people found this review helpful
The larger size is the improvement. That is all. The turbo 4 very noisy and no comparison to the former model V6. Infiniti is know for their performance/responsive engines; “why change”? Any change in gas mileage is virtually non existent. Lose the electronic transmission. Think about it; any time you have to read a manual to figure out how to put the vehicle in reverse, neutral or park is an issue. Going from my Q50 to the QX50 is always another learning experience. The lane departure warning sends a “vibration” up through the steering wheel. Very unsettling. Think about it; go back to a sound/beep. Now turned off! Heads up display; not needed, not wanted and a total distraction and turned off. Infiniti may want to try some focus groups next time. The previous model only had a size issue but much better and friendly high level performer. This new one will not be a flagship leader and hope some changes made (better fix this one and do same for the upcoming coupe which sounds same except you slant the roof...is there really a market for a coupe model?).
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Infiniti to go please.
Edgar Hamilton, 12/06/2018
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
9 of 13 people found this review helpful
I just purchased QX50 a couple of weeks ago so far i love the car so i haven't had a chance to give it a good work out. I'm waiting for the weather to get better. This is my second Infinity the first was a 2007 fx35 so i do know Infinity is a good car. I had know problems with it at all. So i really excited about getting it on the highway. It's a lot of fun to drive. I do have a small complaint about the gear shift it takes a little getting used to it's different from the others. So i will be back to give another review when I put it to the test.
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Brakes absolutely sucks!
Camille , 08/06/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
9 of 13 people found this review helpful
I'm driving around 40mph and BAM my car slams on the breaks! No one was in front or directly behind me, 2nd time this happened to me. This car is absolutely junk, the screens shut off while I'm driving and the system reboots.... it's cool, i wasn't relying on the GPS 🤦♀️... this car is a death trap!!! When i spoke to Infiniti about the issues they brush it off as it's not a big deal?!?!? Really? I'm so disgusted in Infiniti and sadly until someone dies, they won't address the problem!!!!
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Disappointed Infiniti Customer
NoMoReInFiNiTi, 08/12/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
9 of 13 people found this review helpful
I have driven Toyotas, Hondas, Lexus, Mercedes and Lincolns before. I change my cars every 2-3 years, as I prefer lease them. I wish I had read some of these reviews before purchasing this 2019 QX50. I have had this car for a year now and for the amount of money I am paying, I expected something that had gone through extensive testing prior to being released. This car has several design flaws. First of all, why would you put the car in "park" with a button??? Yes, there is no "P" on the shift. It's a button right beside it. I think this is very unsafe. Second, putting the car in neutral is a whole other problem. You have to barely tap the shift back, but this doesn't always work. So every time I go through the car wash I have to tell the attendant to give me a few extra seconds until I can put the car in neutral. Very frustrating! I had several instances when I started the engine and the infotainment was off (I always have the radio on). I would press the on button but it wouldn't turn on. This gets fixed once the engine is turned off and then on again. The dealership was able to fix the issue with an update. I had to leave the car at the dealership for a few days for this. Another issue I had was that every time I would back out of the driveway, there was a sound in the sunroof track area like there was something rolling back and forth. At the dealership they said they disassembled and reassembled the tracks to fix the issue. Now the sound is like something hitting metal. I am tired of going back to the dealership. This is a lease and I am just waiting to hit 2 years to trade it in. My daughter-in-law has the same car and has had the same sunroof issue as well. Additionally, sometimes her car makes this weird sound like it's on first gear and it's on high rpm when it's on drive-standard mode. They haven't been able to replicate it at the dealership so she is having to deal with it. She is also having issues with Bluetooth calls. She is just as frustrated as I am! Another thing that I can't stand about this car (as others mentioned as well) is that it slams on the breaks for no apparent reason. I keep my distance from the cars in front so this is very annoying. There were only 2 instances when it actually reacted when it should have. Two days ago I was driving under an overpass (I drove through this area many times)and it suddenly stopped and "beeped" like crazy. Did it detect a ghost?? This car is just a nicely dressed Nissan Not worth what I'm paying for it :( NO MORE INFINITI FOR ME!!!
I love this newly designed Infiniti Qx50
SRINIVAS KATUKOJWALA, 09/28/2018
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
7 of 10 people found this review helpful
I was looking for a Hybrid Luxury SUV , One day I ended up going to Infiniti dealer and checked out 2019 QX50, just fell in love with it and bought it. The sales team was wonderful and absolutely friendly. I have owned it for couple of months now, I bought a fully loaded QX50 Essential with everything that this model can have. It is stunningly great purchase. I am getting good city fuel economy almost 22 City and 27 High way. I was big fan of Honda cars for last 22 years and when it comes to luxury cars I did not want to buy anything from Honda/Acura, so I checked out BMW, Mercedes, Lexus and Infiniti and bought it. Lots of cargo space and fantastic second row seating with lots of leg room. I love the meticulously designed interiors of the car and very smooth ride. I notice lots of QX60 on the road and I am sure by next year you will end up seeing lots of QX50s . You buy a luxury car to get a very smooth ride and feel the luxurious interiors and features, I love the features that this car has. The Infotainment system (which is least important) need some good work but Loved having two screens one for Navigation and one for utilities and features. These days most of the cars use CVT Transmission but will give very smooth ride compared to traditional transmission. European car fans should check this car for sure. I love the new VC Turbo Engine and all the driving modes.
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Satisfied and Happy!!!
Doobster6, 10/31/2021
updated 11/04/2022
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
4 of 5 people found this review helpful
Review sites like these tend to attract the extreme 5% on either end of the spectrum; extremely happy or wildly disappointed. The 90% of us in the middle who are satisfied because the vehicle meets are expectations aren’t often compelled to write a review. But looking at the low composite rating on this site I was compelled to write one. First of all, this is my wife’s car; I too have a QX50 but it’s the 2017 hot-rod version. If I could have only one of the two, it would be the 2019. We bought a well-optioned Essential 29 months ago with only 7k miles. It now has over 15k trouble-free miles. My wife loves it for her day-to-day use and we both especially love it for long-distance trips. We have owned a number of BMWs and Audis, one Mercedes and one Lexus and this SUV rides as well as any of them and handles almost as well within the limits we put a car to. Infiniti have managed to make a mid-size SUV handle crisply and corner more flatly than expected while also making it one of the most comfortable road cruisers out there. The seats are class-leading and might only be bettered by a Volvo or an S-class Benz. I drove it non-stop for four hours on our recent trip to Chicago and I hopped out of it at a rest stop with zero aching joints, muscles or back pain. I’ve got no complaints about mpg. On our return trip I reset the mpg meter just as we entered I-294 heading South to I-80. Traffic constrained our speed to between 65 and 70 mph but after 45 minutes the car’s computer reported 36.2 mpg!!! At my usual 80 mph cruise it dropped to 29.4 and under my wife’s lead foot down to 24.4. Our day-to-day (no hi-way) returns 22.3 mpg. For a vehicle of its capacity and mid-size I don’t see anything to complain about. My 36+ mpg run proves that the new engine technology actually does deliver on its promise….that number is almost hybrid-like!! I agree with others’ complaints though about ‘bungee-cord-like’ acceleration behavior but that’s only because I’m comparing it to my 2017, which is a little rocket, and also uses a conventional 7-speed transmission. My neighbors had no such complaint when they drove it, so it’s in the eye (or foot?) of the beholder. I just wish it had an actual 7 or 8-speed automatic because I just don’t like CVTs even though I acknowledge what an engineering triumph they are. We also love the two-screen system, but wish it had Apple CarPlay (introduced in the 2021 model). The Bose stereo system is the best we’ve ever heard in any of our cars; sub-woofers in the front doors make a huge difference. Aesthetically, it’s gorgeous, both in and out. Only a Porsche SUV compares and maybe Lincoln’s new family of SUVs. Our blue on wheat is simply delicious. The safety tech is also awesome. Both of our SUVs have almost the same stuff (my 17 lacks the heads-up display) but I like that the steering wheel vibrates in the 2019 vs. the annoying audible beeps in my 2017. The rear and overhead cameras are excellent and all the other LDW, LDA, etc., etc. are awesome. And in our time and miles we’ve suffered zero issues. It is delivering on the Japanese promise of stress-free ownership. So here’s another review from a satisfied customer to offset the poor experiences from others. I guess we’ll justnever know which is the exception and which is the norm, but we are so far fans of Infinitis. Update: 11-1-22. No change in our opinion. The car has taken us to Florida and back (from Philly) comfortably, without issue and the impressive mpg continues (we got 29 mpg over the 2,300 mile trip). We’re at 25k miles now which is still not a lot, and so our trouble-free experience is as should anyway be expected. I’ve discovered that switching the car into ‘sport’ mode erases the bungee-cord sensation when accelerating, but at the expense of a couple of mpg. It’s owner’s choice as to which to use. So yes, we remain completely satisfied and as a career engineer and mfg manager, I have to confess that the vehicle overall is an incredible engineering triumph for Infiniti!! Time (and miles) will tell whether the new-fangled variable compression engine proves reliable, but for now it represents the true state-of-the-art for internal combustion engines.
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Amazing Vehicle
Rick, 06/14/2018
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
8 of 12 people found this review helpful
Honestly, you soak in luxury sitting in this vehicle. It's amazingly comfortable and wonderful to drive. I love all the features and love the MPG for a heavy car like this.
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Horrible vehicle
Elena, 09/16/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
5 of 7 people found this review helpful
I have Infiniti QX50 2019 and 18000 miles on it. The car giving me a problems from the beginning. 1. AC doesn't work good, it never goes lower than 76, one time AC didn't work at all. Dealer looked at it and said they didn't find any issue, asked to bring the car when AC stop working again. 2. Back passenger door lock is got broken, it doesn't open the door from remote control or other doors. I must turn the lock open using my hand, manually. I have two little kids in their carseats there and if something will happen, I will have no chance to take them out quickly. 3. Today I was driving with two of my little kids and felt a super strong gas smell inside the car. I felt dizzy, start falling asleep. I stopped the car. Thanks God, my husband wasn't far away, he took kids with him. Now, I am on tow truck, towing my car home. I can't go to work and my school tomorrow, over the phone AAA told me that it's not safe to drive my car due to possible fire. I will tow the car to the dealer tomorrow.
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Dealer refuses to believe there are problems.
Jerry R, 12/05/2020
2019 INFINITI QX50 LUXE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
2 of 2 people found this review helpful
I have had constant issues with Bluetooth dropping despite Make and Model is suppose to be compatible. Settings refer to factory setting every few weeks. The door sometimes does not unlock via of button on handle but key fob still works. The screens sometime go blank but return on restarting car. Electric parking brake sometimes does not release when used while car is running. Releases if car restarted. There are other problems but all seem related to electrical or software bugs. Problem is that on taking it to dealer they claim there is nothing wrong. Fuel mileage is poor compared to Infiniti specs.