Used 2011 INFINITI M37 Sedan Consumer Reviews
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2011 M37x /Premium & Technology Packages
Outstanding performance and handling. Clear & large gauges that are well lighted day or night.User friendly electronics with a well designed touch screen interface as well as large buttons at well placed locations.I highly recommend this vehicle to seniors like myself who have difficulty with the gauges in cars like the E350 or 535i.I drove the E350 in early sun light and could not read the speedometer. The BMW uses red and orange lighting that is difficult for older eyes.
Disappointing performance
Too often when I step on the gas hard, I get a long lag before the car accelerates. When that happens, it feels like 160 hp not 330 hp. Other times it's fine but I can't rely on adequate acceleration to move quickly onto to the highway or to pass cars. When I slow down, the transmission jerks as it downshifts and sometimes unexpectedly actually upshifts jerking the car forward. Infiniti service said that there was nothing they could do -- the car was designed this way.
- Base SedanMSRP: $11,99097 mi away
- Base SedanMSRP: $6,999348 mi away
- x SedanMSRP: $6,450485 mi away
Audio Failure
My first Infiniti M37S. Driven 12,600 miles. Audio started failing. Shuts itself down every now and then. Brought it in and received a G35 loaner. They replaced the whole system. Still the same problem and worse, navigation voice guide doesn't work anymore. With new system, lost all my recorded CDs that's taken out. So need to redo all that. XM charges extra for changing into a different "radio ID" as they call it. So have to pay out of pocket to fix it. And still awaiting more parts for trial and error repair. Acceleration lag gets worse after 10,000 miles, and nothing they can do about that. Going on a roadtrip this weekend, and had to drive this without audio. Regret buying.
Infiniti got this M right!
After owning 3 BMW's over the last 7+ years,(03 M-3 Coupe, 05 545i,07 550i) I was not impressed with the 2011 new 5's design, and decided to look at Jaguar XF. AC would not work on the test drive..next! The Infiniti dealer was located near the Jaguar dealer, so I stopped and was blown away with the Malbec Black M37 S that was on the dealer's showroom floor! I was even more impressed after "test" driving it (dealer let me take the car for over 3 hours) I couldn't believe this vehicle was a 6 cylinder. I felt no change in power from my 550i. Needless to say, the M37S now resides in my garage! This vehicle is fantastic! I'm sure maint. costs will be less than BMW and reliability much better
Infiniti Got This M Right!-7 month update
After driving my M37S over the last 7+ months, there are several "tweaks", in my opinion, Infiniti should make to this truly great vehicle to make it outstanding. Transmission needs a "software" update(a la BMW) I've found it more responsive in normal mode than Sport mode. Dynamics of the Sport Package are excellent,the vehicle handles beautifully, but overall ride is too "choppy" for a vehicle in this price point.... get rid of the Bridgestone tires!Dunlop would be a better choice(our 2011 G37xS has them) Vehicle should have side maker turn signals(Maxima has them!) and headlight washers Infiniti/Nissan needs to have an"emergency" response system..ie BMW Assist, OnStar
M37 trade up
Traded in my 2 year old G37 for a new M37. Loved the G, but too little space. So the M should be a good compromise. Love the car! Honestly, I don't have any of the issues I've seen in other posts, like I'm driving a different car or something. IPhone 3GS synced flawlessly,no reception issues. Copied in my address book, no issues. IPod Nano works perfectly. Excellent NAV, no issues. Tested the Lexus IS, ES and GS. Boring. BMW 5 also, couldn't get excited. Love the room and comfort of the M. 6'5",I need like the space, and only Nissan built cars have the leg room. Quiet also. Not the acceleration of the G, but a good compromise of handling, size and space.People notice the car.
Great Car
I would buy this car again but the L version with the 5.6l engine.
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M37 techonology package
I purchased my M37 in April 20 2010 because I felt the technology package would make my driving safer and I have been very happy. On long trips I feel comfortable that my car will slow down and speed up depending on the car in front of me. I have had problems with the cruse control cutting off when driving into direct sunlight. The land departure feature is wonderful as is the blind spot warning. I never again want to drive a car without these features. I have not experienced a problem with acceleration as described by others.
Give Me a Break
This car has everything! It's a technological wonder. Why then can't I control some of these amazing features? For instance, I must have the doors lock when I'm driving. No override. I can't use my telephone phonebook when I'm driving. It's much safer to pull out my phone and try to read the number than to use my large screen nav system. No override. I can't use my nav system when I'm driving. Guess I'll be stopping a lot on the freeway to phone and navigate. However all my electronic safety equipment such as blind spot warning, front end collision avoidance, etc. turns off when I stop the car and I have to remember to turn it on or it won't function. So why is that safer? There is no alarm for not wearing my seatbelt. So why is that safer? Also the music box doesn't seem to be able to read most CD information so all my CD's, artists and songs are just the date and time recorded. Not too convenient. And speaking of the nav system, I've been living in my new house for three years, but my nav maps don't even show my neighborhood. I was told I could buy an update. Mighty kind of Infiniti. Speaking of nav systems, the nav system on the Infiniti sucks. It's difficult to use and technologically out of date. My old 2004 Acura TL had far superior nav capabilities and voice activation years in advance of what Infiniti has now. Infiniti touts the voice activation for the phone and nav as safer than pushing buttons. Might be if it worked! The voice activation is practically never right. Extremely frustrating. As for performance and appearance the car is spectacular in almost every way. My only complaint is that the gas mileage is horrible (15 around town and 22-23 on the highway, even using the Econ mode). My problem is I am so frustrated by all the quirky electronic annoyances every time I try to drive that I just want to take the car back.
2 years and no regrets
A really under appreciated car that has aged very gracefully. Still looks contemporary. Good power and handling, drives like a much smaller car. Will do anything the comparable European sedans can do with lower cost and better reliability. Managed a 14.2 @ 98 with the shifter in drive at the local drag strip. Not as soft as the Lexus ES previously owned but still a comfortable ride. No issues or repairs needed yet, seems to be a very solidly built vehicle.
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Infiniti Got This M Right.... not really- 1 year update
After a mostly positive 7month review of my M37S, now, at 1 year of ownership(mileage under 5K), my opinion has changed.When the vehicle was delivered 8/2010, all 4 rims had black stains, which the dealer could not remove, or, knew the cause(possible inproper detail chemicals) all 4 rims were replaced.July 2011, 2 rims were showing the same staining, and replaced. I began to have ABS/TRAC warning lights and a creaking in the break pedal also in 7/2011..... Master Brake Cylinder replacement!!! Rear sunshade stuck in the upright position,with motor running while driving! 3 dealer visits and still NO FIX! Contacted Infiniti Consumer Affairs.Looking for early lease termination!
Fantastic
Upgrade from 2009 M35 to the M37S. Better suspension and steering. Better gas milage. Typical Infiniit high quality fit, finish, and material. Best looking 4dr sedan out there. Great software and GPS. Hook up to my cheapy Motorola cell was flawless. 16 speaker Bose above average , but my Mercedes HK is better.... but thats about all the Merc has over my Infiniti. 20 inch tires get noisy over 70mph, otherwise all is quiet. Hard to beat 330hp hooked up to a smooth 7 speed. Ahead of its class compared to Lexus, Mercedes and BMW.
Very enjoyable driving
I have to say that I love driving this car. My last car was a G35 sport coupe and I needed something with more room but I still wanted some what of a sport feel. The M37X with the ability to select the transmission shifting points gave me just that. I drive it in sport mode and it's a full size car with sport handling. Yet for winter driving in the northeast I can turn it to AWD mode and get safety I need for slippery road surfaces. The interior is very well done, better than the BMW 5 series and much better than the MB E class. The sound system that comes with the premium pkg is a pleasure to listen to. I'm extremely satisfied with this car. Gas mileage with the air on in the city is about 15
First Model Year Blues
I bought this loaded Sports Package M37 after owning an M35 for 5 years. The M35 was the best car I ever owned. The M37 feels like it was rushed out by Infiniti in an attempt to get a prettier looking car on the market quickly. Furthermore the M35 was cheaper than many of its competitors and the new model loaded comes in on the expensive side of the competition. I've had many problems with the car already some pretty major. Major flaws were apparent in the GPS after using it for 30 min. I was stupefied that Infiniti put the car on the road without these kinks worked out. Apparently I hear there's a lack of processing power needed to run the GPS properly. I expect more from Infiniti.
Impressive interior and sporty exterior
Purchased an M37S w/aero package a couple of weeks ago. I was immediately sold by the interior, and feel it's as nice as my Lexus. Navigation is disappointing. My 7 year old Honda (and portable Garmin, for that matter) has more features, and are much more user friendly. The whole point of voice commands is to negate having to look at the screen. HVAC should be part of the voice commands (like my Honda). Also the climate controls must be navigated through the screen (requiring me to take my eyes off the road), and there is not a dedicated a/c button to be able to turn it off w/o having to go into the menus. Navigation requires too many prompts to get anything accomplished.
Stunning Interior with Deluxe Touring Package
My 4th Infiniti. Have had 2 MB E Class, 2 BMW X5 including then top of line 4.8is at $80K+, 5 Lexus including SC430 & GX 470, GS430. This car is stunning. Interior with Deluxe Touring Package in Java is great. Toys abound with Premium Package. I got mine for nothing down & $550 per month. Had G37s, so went for non sport this time. While Technology package might be nice - I would only use Distance control assist & Intelligent Cruise Control. For all the nay sayers, go back to your dealers. You can teach the nav via setup. I got 6 free oil changes on my car. Exterior is very nice. Typically, rounded cars tend to look good for years, angled cars not so much - look at VW Bug or Porsche 911
Nav/Voice recoginition system is AWFUL on the Infiniti M37
The Nav/voice recognition system on my 2011 M37 is terrible. Typical example- It asks me to name the state so I cay "South Carolina." It pulls up Maine. Try again, this time I get SC. It asks me to name the city so I say "Mt. Pleasant." It pulls up 5 choices for me to choose from "Easley, Clemson, Greenville, Ridgeville and Camden." REALLY???? Finally I get all the way through the state, city, and st. name but instead of asking me the street address, it turns off. It is like trying to use a free 411 service. If you've ever tried that you know what I'm talkng about. I really like or even love most things about the car but the Navigation system was apparently designed by a monkey.
My M 37
The M37 at first blush is a major improvement over the previous M 35. I have only complaint and that is the jerky transmission upon initial acceleration. I am surprised that Infiniti/Nissan corp. would allow this fairly expensive car to hit the road without solving the transmission issue. Other than the acceleration matter, the ride is very good and quite comfortable as well. The quality of the interior is superb. C'mon, Infiniti, bring the car to near perfection, fix or adjust the tranny!
Absolutely impressed!!
You have to drive it for yourselves... Everyone's opinion will obviously be everywhere...but my plan is to buy one with low-low miles & keep it for a decade. It's a bigger faster Max, w/ AWD...No brainier
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Fix Navigation and Bluetooth
This is an updated review. Had to pick up my daughter in the Bronx from Englewood NJ at 4:00 am, her car battery died. My navigation got me to her location no problem. But directions to go home, which is only around 7 miles, routed me over 20 miles out of my way. I am unfortunately not very familiar with the Bronx and this was quite stressful at this hour in the morning. Bad directions are routine with this vehicle. And bluetooth remains practically unusable because no one can hear me well, I'm told there is too much echo.
So far, so very good
Very pleased with this car so far. Compared it with an Acura RL/TL and BMW 535 series. The included options and comfort in the interior made this a great choice. Car looks very sharp both inside and outside. Incredibly smooth and quiet. If you are looking for a new BMW, I recommend you try the M37--give it a shot because you may be very pleasantly surprised. Wish it had better fuel economy, but c'est la vie.
Beautiful and reliable
M37 is a beautiful car inside out. Love the smooth ride and the music box is excellent. True that it can't read the cds titles on few but overall I'm happy with it. The bose system is excellent. I have no complaints on anything about my M37. The car is 11 years old still look new both interior and exterior.
Bluetooth Phone is a joke
This great car has turned into a nightmare due to the terrible bluetooth phone. The reception people get is terrible. I tried an update and that didn't help. Of course now that I have searched online i see many people have a similar problem. One would think Infinity would do something about this. I never would have bought this car if I had known this problem.
Acceleration Problems
Great car until you want to accelerate or break. The engine seems to stall when you accelerate to pass someone or pulls back to hard when you break. I would think the engine would be better for a $50,000 car.
Owning M37x
Excellent vehicle
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Don't buy
I am very upset with my Infiniti M if only for a couple of things. The first is that for some unknown reason Infiniti decided to police their customer's lives. You cannot enter an address in your navigation system or look for places close by unless your car is stopped regardless of whether there is a passenger in the passenger front seat. This was not required by law. It is actually more dangerous because on a number of occasions we have had to stop the car on the side of a highway or in a dangerous place along the road so we could enter data to get us to our destination. I would not recommend this car until they change this! you also cannot use many of your phone look up features.
Great Car
I have had the new M37 for 3,5000 miles and have loved every minute of it. The car rides like a dream, and the interior luxury is terrific. I have not encountered any of the issues noted in the other reviews.
Love at first sight, 2 Now ok
Originally I was in love with the vehicle at site. It has a nice style to the body. Very corporate looking vehicle. The cost of maintenance is low. Oil changes, and tire rotation. Re sale value is good also. The package I have has all the dings and features and that's the reason why I didn't get the S. What I don't like about the vehicle is the IBA turns on early in the morning, but only if its before 9am (lol) check engine light goes on a off due to map sensor what is getting replaced today. Bluetooth isn't the best and handling, acceleration, and oh my God! transmission Jerk is so ugly and unattractive. That's my biggest pet peev. The car literally does not know what to do. From 20-40 mph it jerks constant. I hate that with a passion. On take off it could be a lot better, and the navigation needs a serious upgrade compared to the Aldi A7 navi. Overall it's a 3.75 maybe a 4. Great vehicle for the buck and the price. People love the outer of the car and the cabinet is great as well. On long drives the seats make my back hurt. Didn't want to write a review because I don't want people to get turned off by the car. Trust me overall it is a great vehicle and Infiniti & Nissan know's has to make overall great vehicles.
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Love ths car!
This car is outstanding. Got the m37 with sport package and premium package. Fun to drive factor is super high. Paddle shifters work great with downshift rev matching. Love the look and interior fit and finish is gorgeous. Blue tooth phone and music streaming with my iphone 4 work flawlessly and perfect.
Fabulous ride
Fabulous car. Generous power, Surprisingly nimble handling for such a spacious car. Interior is luxurious with the controls well laid out and within easy reach. Wish it had some of the safety tech many of its peers may have such as blind spot monitoring and daytime running lights. Terrific car for the price.
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Infiniti M37: $90 for tire rotation every 7500 miles - a bad design
I recently purchased an Infiniti M37 and like the car. I was in for service today and told I have to pay $90 for tire rotation every 7,500 miles because the sensors have to be recalibrated in order for the tire gauge on dash to work. That means I would have to pay nearly $400 before I get a new set of tires. They do not tell you this when you buy a car. This is a bad design for a luxury car and undermines the marketing effort of the company to consumers. I have had 11 BMWs and nothing like that. This is nickel and diming the consumer in the service department. Bad news. If I find this with other services, I am going back to BMW. They cover your service including tire rotatio
Bluetooth and Navigation issues
I really splurged when I got this car. I started with a lease to just make sure? Basically, I love the car, and my service writer has been great; however, I am disappointed in two things: First the Bluetooth has been a nightmare. I can hear people fine, but my callers say I sound like I'm under water, echo, they can't hear me, etc. I first was given a software update, didn't work. Next they replaced my entire Bluetooth unit, didn't work. Lastly, they made volume adjustments, the following callers said "call me when you're home, I can't hear you!" Not sure I will keep the car, Bluetooth is a must! Navigation is weak in that addresses that existed for years prior don't register??
Magnificent
I've had my M37x for 3 weeks. The 7 speed tranny is a major improvement over the 5 speed in my 2007 M. I have no clue why anyone would buy the V8, this car flies with the V6. Interior is stunning with the silver trim. Build quality is superb. 20 mpg average so far in combined city/highway. Bose system is incredible! Handling is outstanding. The V6 rumble is very nice. I also tested the Acura R, interior way too small. Benz E has nice interior and look but handles like an old Town Car. Mushy suspension, numb steering and a pathetic V6. I did not consider the Lexus due to their current problems. The M 37x is the best total value and the best performance in this price range, hand down.
Quick and sporty, not as luxurious as I had hoped
The acceleration is astounding, the brakes are great, and it'll corner like it's on rails. If you're looking for a REALLY sporty car, this is a great one. The seats are comfy and supportive, but with less bolstering than some might like. And the interior is just gorgeous to look at every single day. On the down side, wind and road noise is quite a bit louder than I expected, the navigation isn't great, and it's really missing some features and options available on its rivals. After buying my 2012 M37x new in August 2011, I traded it for a 2012 Audi A8 in March 2013, and I'm a much happier man. Really, for the same money, I would look at a used MB E350/550, BMW 5 (or7) or Audi A6,A7orA8.
A great replacemtn for my M35x
Bought new: M37x, slate blue, Java interior with all 3 option pkgs (premium, tech & deluxe touring + a few dealer options) Overall an extraordinarily nice improvement over my old 2006 M35x. You still get much more for your $ in the M over a 5 series BMW. More aggressive stance than my old M, beautiful exterior design. Interior design, materials and craftsmanship are gorgeous and outstanding. The 6 cylinder 3.7L engine is smooth yet very responsive. Nice gain there on my old M. Handles as perfectly as the prior M did. Much quieter cabin though. Much better Bluetooth phone system, Bose audio is stellar and not much different from my 2006 M. Many new tech features are a welcome addition.
outrageous
I have a G35, and a G37 sedan, now this M37 is Liquid Platinum.. I have driven the BMW 5 and 7, and 850 convt., the Mercedes S,C, and E..the Jaguar XF the Lexus 460 and L.. this car is heads and tails above them for about 47K.
Road noisy
This is a beautiful automobile that deserves more attention to road noise. For a car in this class we found the tire noise on the highway as well as noise from other traffic to be much too pronounced and quite annoying. I also have a MB C-class which is much quieter. My previous vehicles have been Audi A-6 and MB E-350, each of which was much quieter.The noise level is a real draw-back to what should have been a very pleasant driving experience.
A winner
Great car with good looks. This is a terrific car. My 4th Infiniti and they just keep getting better, with reliability that has been unbelievable.
The best one yet
This is our 4th Infiniti and I think it will be the best one, yet! Handling is great and it is fun to drive. We are enjoying the music box and of course, the Bose system. Looks like better MPG than the M35.
Watch out, Germans
Hands down the best car for the money in its class. Compared to BMW 5 series and Mercedes 300 you get a whole lot more car for the money. Fit and finish inside and out is superb. Performance and ride is excellent.
Number 4
This is our 4th Infiniti and just might be the best one! It is fast, quick to respond and fun to drive. We are noticing improved mpg over the M35.
iPod owners beware
If you are an iPod user and have current software (4.0 and higher) forget about synching it. Infiniti can't figure it out and corporate customer service just shrugs its shoulders. Pretty disappointing and pathetic. (I assume same is true with iPhones)
Not world class yet
I have spent 3 months with the M so far. For the most part I am happy with it with the exception of 2 things. First, the paint quality is not what I expected in a car at this price point. Our black M is covered with orange peel in the paint. From 10 feet everything looks perfect, but up close and from a angle the peel really stands out. A car in this market segment should not have this issue. Second, the shift points in the transmission don't seem to match engine RPM and torque bands when starting from a stop. This takes a little bit to get use to. I love the overall looks of this car, and over all I am glad I purchased it. Will Infiniti and or dealer work with me on the paint issue, TBD.
Beware iPod users
Many good things about this car. Comfy, fast, sensational interior, good but quirky safety technology. But, despite being touted as a technologically advanced vehicle, it cannot properly sync with the new iPod or iPhone software. Corporate customer relations says it cannot help so, in essence, you're on your own at nearly 60k!
A Winner!
I average more than 20,000 miles a year and demand a lot from my vehicles. Having previously owned a 5 series BMW, 06 and 07 M35's, and most recently an 09 CTS, my M37 surpasses them all. An amazing car with superior technology and build quality that put the rest to shame. The combination of ride, handling and performance, are the best I've ever experienced.
Wow!
Fantastic car. This is my second M. First was bullet proof for 3 years. This one is quite the upgrade. It has the sports package which MAKES it. I think it's the best looking car (not just in its class), even nicer than the Jag XF which I looked at but ultimately decided against for two reasons: Too expensive & I'm sure will be unreliable through the years. I said to my wife, I couldn't imagine even a Porsche Panamera being a better car! The M with sports package is the best of both worlds, 4 door practicality for the family and a SPORTS car for me! BMW 5 series & MB E Class are just too pricey by the time you add the features we all want. Make the smart choice, go with the M!
Best Bang for your Buck
Love Love my M, style, inside and out, features and technology, and the Infiniti brand has always been good to me. Only a few things that keep this car from being the best in its class. The bluetooth is horrible! Infinit sent out a update for the system to work better with iPhone, I had it done and its still bad!! To hard to make phone calls too, why not a dial+Name. Also sound system vibrates under very little bass. I am having issues with my auto Up on my windows. They intermittently work!
Good value for the money
I have posted a long review in the M37 First Impressions forum, so I'll it keep it to the point here. The Sport package makes this car. It still rides smooth and absorbs bumps well, but handle so much better than the base car. The materials inside are top rate, the leather is soft and supple. Acceleration is there when you want it. Styling is sexy and sleek. The car is luxury first sporty second.
Excellent Car
Had a Lexus and BMW before the M37.Fun to drive, excellent handling.Styling is great,ride comfort is not like a Benz but still excellent.This was the last car I test drove(Lexus GS, BMW 550, Benz 300, Saab, Volvo).Slight delay when you floor the gas, I Pod hook up does not work.arm rest is too far back.when using bluetooth you must remember to say the last name first and then the first name of the person for the voice command.M37 has made me an Infiniti believer and I will be a repeat customer.
underdog no longer....
This car is more than I expected. Superb ride, power and refinement all in one. Granted I have not had a luxery car before (former Acura TL owner).