Used 2017 Hyundai Tucson Value 4dr SUV (1.6L 4cyl Turbo 7AM) Consumer Reviews
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I want to love my new Tucson, but...
Dave Jensen, Salt Lake City, UT, 05/28/2018
Hyundai Tucson Value 4dr SUV (1.6L 4cyl Turbo 7AM)
30 of 32 people found this review helpful
I bought my first Hyundai in 2002. It was the first generation Santa Fe and I loved it. As the first of five Hyundai’s since then, it made me a believer in the Hyundai brand. I have owned all three models of the Santa Fe Sport and two of the three models of Tucson. In October of 2017 I leased a 2017 Tucson value package edition. It seemed to be the perfect combination of features, having everything I needed and nothing I didn’t. I gave up leather (nice but not necessary) and navigation (it’s free on my phone) in exchange for a panoramic roof and a power lift gate. It also has cross-traffic detection, blind-spot detection, and dual climate control. (More about that later.) The ride quality of the Tucson is firm but compliant. It handles all but the most serious of bumps with finesse, and the steering is quick and responsive. As for road noise, it could be quieter. Doors seal tightly with a nice, firm shunk. Upholstery is high-quality fabric with even stitching and stain-resistant properties, but that’s where it ends. The very basic dashboard design is plain and uninspired. There are no wood grain or carbon fiber accents here, no fabric on the doors, and far too many hard surfaces overall. If you’re looking for luxurious appointments, look elsewhere. Despite its deficiencies in the luxury arena, the new Tucson outshines its overly-ubiquitous competitors with a handsome exterior. The Tucson’s panoramic roof provides a brightly lit cabin, although I would be content with a standard panel sunroof over the front seat, especially since the panoramic roof is going to rain down a large quantity of glass fragments on all occupants in the event of a crash. It also makes interesting pinging noises, especially in cold weather. The fresh air return is an enigma. A sensor in the climate control system decides when air in the cabin becomes “stale” and automatically brings in outside air. You may be driving through a forest fire, but once it’s in fresh air mode, the system will not return to recirculate mode on its own. The frustrating part is that you can’t always manually return to recirculate mode until the system says it’s okay. This may involve rolling down a window and letting even more bad air into the car. It’s bad enough to have to press recirculate every few minutes, but it’s a real pain when the car won’t let you. Is there a fix for this thing? All my previous Hyundai’s remained in accessory mode after shutting off the engine, allowing the driver to listen to music or complete a phone call without the engine running. But when you shut off the Tucson’s engine, everything shuts off, forcing the driver to idle the car in order to finish a Bluetooth call or hear the end of a song. Why? To the best of my knowledge, no other Hyundai models do this. And now for the biggie: The Dual Clutch Transmission (DCT). What can I say? This is essentially a manual transmission due to its lack of a torque converter, but instead of being manually shifted by the driver, gearing is decided by the computer. This works fine in most situations, but depending on conditions and terrain, shifting can be jerky and unpredictable. Even my salesman tried to warn me against the DTC and I should have listened. Overall, it isn’t as bad as some reviewers make it sound, but it does take some getting used to. Don't get me wrong; the car runs great. It's peppy, corners well, and is fun to drive. The issues I’ve had with my Tucson are mostly cosmetic, but are certainly not acceptable in a new vehicle. They pertain mostly to fit and finish problems and a lack of attention to detail. Misaligned body panels, broken clips in the headliner, a gap in the dashboard, and unusual noises emanating from the back end were annoying to say the least. Most of them have been addressed after repeated trips to the dealer, but it's disappointing just the same. Perhaps I got the last Tucson built on a Friday at closing time. Regardless, I wanted to love this vehicle, but I only like it, and I'll consider other brands when my lease expires.
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Great looking SUV with some serious issues
Mr602, La Grange, CA, 10/19/2019
Hyundai Tucson Value 4dr SUV (1.6L 4cyl Turbo 7AM)
1 of 1 people found this review helpful
I purchased my 2017 Value Edition in Nov 2017 new. Overall I love this car, and I only have a couple of complaints..However they are serious complaints that can not be ignored. My Tucson is FWD. I live in Chicago and I have never had a issue with any FWD car driving in snow...except for the Tucson. Simply put, this SUV can not handle snow over 3” deep !! The vehicle constantly got stuck in snow, when I turn the wheel so I can get into my garage, it got stuck ! One time I could not get it into the garage at all. A neighbor came out and helped me. The duel clutch is out and out dangerous..period. I am amazed no one has been killed yet ! Countless times while at a intersection, waiting to make a left turn, nothing happens when you pit your foot on the gas pedal. It is as if the transmission is in neutral. It is VERY slow to respond. At least 2 seconds. When you have cars coming at you at 50 mph... its a very long 2 seconds. It pains me to write such a negative review.. I owned a 2008 Sonata V6..I loved that car and never had any issues. Due to these issues with the Tucson, I made the decision to get rid of it. I purchased a Kia Sportage AWD instead. Bottom line. If you drive in snow. Do not get the FWD Tucson. Be mindful of the duel clutch also.
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Overall, a good smart purchase
TDSC, Fort Mill, SC, 03/05/2023
Hyundai Tucson Value 4dr SUV (1.6L 4cyl Turbo 7AM)
0 of 0 people found this review helpful
Have had this car since new with outstanding overall service. The only poor things are the seats lack comfort and road noise at highway speeds. If you get one change the tires to a good brand and the handling will show dramatic improvement.
Great reliable vehicle
Phyllis Loftin, Ocean Springs, MS, 08/25/2022
Hyundai Tucson Value 4dr SUV (1.6L 4cyl Turbo 7AM)
0 of 0 people found this review helpful
The Tucson gets great mileage. Averages 33 mpg. No issues in five years. Would definitely buy another one.
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Warranty runs out so does window motors
Wanda V, Louin, MS, 08/05/2020
Hyundai Tucson Value 4dr SUV (1.6L 4cyl Turbo 7AM)
0 of 2 people found this review helpful
My Tucson hit the 60k mark a couple of weeks into the quarantine. Prior to the actual 60k mark my right hip had to be replaced and the nearest surgeon was 87 miles away. I had 300 miles left before the hip problem and couldn’t get in to get the first window fixed due to COVID-19 and my hip (right side). I had several trips back to the surgeon due to complications (not his fault, prior medical problems on my part) which put me at 60,497 (appropriately, but it was under 500) miles. They closest dealership refused to honor the warranty under the circumstances. And by then the other window on the same side had fallen down and quit working. I had to get a loan and took it to a local mechanic who found a THIRD window went out while he was working on the other two! He had to stop work on the back passenger window because it was the driver’s window that had gone out and it is more important. We will duct tape the back window for now. I will use bright duct tape and write a warning on it about the company’s lack of consideration in extenuating circumstances. Do NOT BUY THIS CAR!