Used 2014 Hyundai Sonata Hybrid Consumer Reviews
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It is a beautiful, but very un-safe car.
I love my loaded 2012 Hyundai Sonata Hybrid. It is comfortable and a great looking family car. However, I would never put my family actually in it. It is unsafe. Delayed acceleration and then a "surge" of acceleration, shuts off randomly while driving, the radio often does not work. These three issues are well known and Hyundai is unable to fix them. Please read other reviews prior to purchasing for a family.
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Be Careful!!
We were quite pleased with our Sonata Hybrid at first, but it definitely doesn't get the mileage that is posted on the sales price!! This past summer we ran into a major problem with the engine, a loud clanking sound started and from there we found out our engine needed to be replaced !! This happening to a car we had for just 3 years! So they had the car for about a month and a half because they couldn't find the parts needed to fix it, on top of that it was our fault that the engine had sludged up because they said we hadn't done appropriate oil changes totally not true!!They said they found large chunks of metal throughout the engine!! So therefore Hyundai responded that the work was not covered under warranty which we are still under!!! Thousands of dollars later we have our car back! Now 4 months later we have found out Hyundai has issued a recall for Hyundai sonatas 2011 and 2012 for this exact problem the recall states that they found large chunks of metal in the engine !! The exact same problem we had yet when we called about the recall our car is not in the recall!!! Ridiculous!!! I will not recommend Hyundai they don't stand up for the customer!
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- Limited SedanMSRP: $10,995316 mi away
- Limited SedanMSRP: $8,250547 mi away
- Limited SedanMSRP: $7,895594 mi away
Buyer Beware
We were leasing the 2012 Sonata Hybrid and the lease was up in July so we were planning to trade it in and lease a new one then. My stepmom died unexpectedly on Mother's Day so we had to drive from Colorado to Missouri for the funeral. We took the Sonata since it was the most reliable vehicle (ha) AND we were only at 45,000 miles so we were way under the mileage allotment on our lease. A few days after we got there the engine started making a funny noise when we went to get dinner. We parked it immediately and called Hyundai the next morning to have it towed to the nearest dealership, which was Suntrup Hyundai in St. Louis. Much to my surprise not only had it blown the engine but they MADE US PAY FOR AN ENGINE REPLACEMENT before we could turn it in on the lease. We offered them maintenance records but Hyundai made the decision to deny the claim before they ever got the records. I called them to ask how to fax them in and they told me "Don't bother. We have already made our decision." I finally convinced them to at least let me fax the maintenance records in and I gave them my mechanics phone number. To their credit they examine they did call him, then they denied it again. The reason they did not cover it under the warranty was they claimed we had not properly maintained the vehicle. Despite the records and the conversation with my mechanic. Oddly enough my mechanic had previously voiced some concerns to us a few times about the oil consumption - but the oil light never came on and there were no obvious issues so we didn't think too much about it. Until the engine seized. We were told we had to pay for a new engine as we had to turn in a running vehicle at the end of the lease. We fought it as long as we could, with multiple people in the Hyundai Corporation. Since our car was being held at the dealership ultimately the choice became pay for the engine, buy the car, or ruin our credit. We paid for the engine. It cost us $7,000. Then we had to buy out on the lease for another $790.00. Once this happened to me I started researching my car online and there was complaint after complaint on my car. Wouldn't you know the 2012 Sonata Hybrid had the most complaints. Great. These complaints go on and on. How can Hyundai continue to ignore these obvious issues and hold the consumer accountable? The sad thing is I have owned Hyundai's for over 20 years and I will now never own another one. What good is 100,000 mile warranty if you don't cover the defects? And these are defects. Why not give consumers a lifetime, transferable warranty? It sounds much better than a 100,000 mile warranty AND since Hyundai apparently doesn't pay for their defects it's all good. They won't lose any money, really. The only thing I can say at this point is buyer beware. I would strongly advise anyone considering buying a Sonata Hybrid to keep looking. Otherwise you need to keep a detailed journal of all maintenance, any issues, no matter how slight, note if there are no warning lights or too many warning lights, and get all of your maintenance done at a dealership. That way you MIGHT have a shot at getting any defects on your car fixed. [non-permissible content removed]
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And the 2nd tank is in
As I previously reported my first tank was 28 mpg. Now I have added fuel for the 2nd time and my mileage is 37mpg combined just like the sticker said. So I don't know what the Edmunds tester problems are. I also notice my tires only had 30 psi in them, so I aired them up to 40 psi and am hoping to net another 3 mpg. Edmunds comments about quirky hybrid. I disagree, most of the time you can't tell when it shifts from gas to electric or vice versa. Occasionally you can feel it but even then it just feels like an automatic transmission shift.
Be careful, ECM issues
I have had my Sonota for 100k miles for the past four years. Had been running well up until about a year ago. Random Hybrid errors, oil light flickers, problems shifting (ECM) I brought it in and they updated the software for drive-ability improvements. It improved but problems have not gone away. it's sporadic but every 500 miles or so (every 2 weeks) it misbehaves. If i shut the engine off and restart they tend to reset themselves, but now as far as reliability..it's unreliable, I don't like my wife driving it anymore. it's too bad, good fit and comfort. Called customer service but they were not helpful. Just waiting for it to get paid off so i can get something else.
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