Used 2012 Hyundai Sonata Hybrid Sedan Consumer Reviews
Used Sonata Hybrid for sale
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It is a beautiful, but very un-safe car.
Rebecca, 05/06/2016
2012 Hyundai Sonata Hybrid 4dr Sedan (2.4L 4cyl gas/electric hybrid 6A)
18 of 20 people found this review helpful
I love my loaded 2012 Hyundai Sonata Hybrid. It is comfortable and a great looking family car. However, I would never put my family actually in it. It is unsafe. Delayed acceleration and then a "surge" of acceleration, shuts off randomly while driving, the radio often does not work. These three issues are well known and Hyundai is unable to fix them. Please read other reviews prior to purchasing for a family.
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Buyer Beware
Ruby Daring, 11/13/2016
2012 Hyundai Sonata Hybrid 4dr Sedan (2.4L 4cyl gas/electric hybrid 6A)
40 of 47 people found this review helpful
We were leasing the 2012 Sonata Hybrid and the lease was up in July so we were planning to trade it in and lease a new one then. My stepmom died unexpectedly on Mother's Day so we had to drive from Colorado to Missouri for the funeral. We took the Sonata since it was the most reliable vehicle (ha) AND we were only at 45,000 miles so we were way under the mileage allotment on our lease. A few days after we got there the engine started making a funny noise when we went to get dinner. We parked it immediately and called Hyundai the next morning to have it towed to the nearest dealership, which was Suntrup Hyundai in St. Louis. Much to my surprise not only had it blown the engine but they MADE US PAY FOR AN ENGINE REPLACEMENT before we could turn it in on the lease. We offered them maintenance records but Hyundai made the decision to deny the claim before they ever got the records. I called them to ask how to fax them in and they told me "Don't bother. We have already made our decision." I finally convinced them to at least let me fax the maintenance records in and I gave them my mechanics phone number. To their credit they examine they did call him, then they denied it again. The reason they did not cover it under the warranty was they claimed we had not properly maintained the vehicle. Despite the records and the conversation with my mechanic. Oddly enough my mechanic had previously voiced some concerns to us a few times about the oil consumption - but the oil light never came on and there were no obvious issues so we didn't think too much about it. Until the engine seized. We were told we had to pay for a new engine as we had to turn in a running vehicle at the end of the lease. We fought it as long as we could, with multiple people in the Hyundai Corporation. Since our car was being held at the dealership ultimately the choice became pay for the engine, buy the car, or ruin our credit. We paid for the engine. It cost us $7,000. Then we had to buy out on the lease for another $790.00. Once this happened to me I started researching my car online and there was complaint after complaint on my car. Wouldn't you know the 2012 Sonata Hybrid had the most complaints. Great. These complaints go on and on. How can Hyundai continue to ignore these obvious issues and hold the consumer accountable? The sad thing is I have owned Hyundai's for over 20 years and I will now never own another one. What good is 100,000 mile warranty if you don't cover the defects? And these are defects. Why not give consumers a lifetime, transferable warranty? It sounds much better than a 100,000 mile warranty AND since Hyundai apparently doesn't pay for their defects it's all good. They won't lose any money, really. The only thing I can say at this point is buyer beware. I would strongly advise anyone considering buying a Sonata Hybrid to keep looking. Otherwise you need to keep a detailed journal of all maintenance, any issues, no matter how slight, note if there are no warning lights or too many warning lights, and get all of your maintenance done at a dealership. That way you MIGHT have a shot at getting any defects on your car fixed. [non-permissible content removed]
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Be careful, ECM issues
Ryan, 01/21/2019
2012 Hyundai Sonata Hybrid 4dr Sedan (2.4L 4cyl gas/electric hybrid 6A)
5 of 5 people found this review helpful
I have had my Sonota for 100k miles for the past four years. Had been running well up until about a year ago. Random Hybrid errors, oil light flickers, problems shifting (ECM) I brought it in and they updated the software for drive-ability improvements. It improved but problems have not gone away. it's sporadic but every 500 miles or so (every 2 weeks) it misbehaves. If i shut the engine off and restart they tend to reset themselves, but now as far as reliability..it's unreliable, I don't like my wife driving it anymore. it's too bad, good fit and comfort. Called customer service but they were not helpful. Just waiting for it to get paid off so i can get something else.
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And the 2nd tank is in
jay357, 08/07/2012
2012 Hyundai Sonata Hybrid 4dr Sedan (2.4L 4cyl gas/electric hybrid 6A)
5 of 5 people found this review helpful
As I previously reported my first tank was 28 mpg. Now I have added fuel for the 2nd time and my mileage is 37mpg combined just like the sticker said. So I don't know what the Edmunds tester problems are. I also notice my tires only had 30 psi in them, so I aired them up to 40 psi and am hoping to net another 3 mpg. Edmunds comments about quirky hybrid. I disagree, most of the time you can't tell when it shifts from gas to electric or vice versa. Occasionally you can feel it but even then it just feels like an automatic transmission shift.
Over sold
secrets, 05/14/2013
2012 Hyundai Sonata Hybrid 4dr Sedan (2.4L 4cyl gas/electric hybrid 6A)
4 of 4 people found this review helpful
We bought this car strictly for the fuel economy. We were trading up from a 23mpg vehicle to a 40mpg car. We have never gotten more tha 35mpg with an average of 30.1mpg. I normally never buy new, and I will not buy a hybrid ever again. Knowing then what i know now i would have bought the cheaper turbo model. We are very disapointed with the MPG.
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