Used 2020 Honda Pilot Consumer Reviews
Used Pilot for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
honda pilot touring
cheema, 12/08/2020
2020 Honda Pilot Touring 4dr SUV w/Rear Captain's Chairs (3.5L 6cyl 9A)
3 of 3 people found this review helpful
Don't buy a Honda Pilot until Honda fixes a known issue with their infotainment system. We purchase a brand new 2020 Honda Pilot Touring edition and within the first week we had to take it in for service for issues with the speakers crackling and popping constantly. We have had to take it in three times and everytime they try to fix it, it has progressively gotten worse.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Value
Good but has some issues
Sailingsoon , 11/11/2020
2020 Honda Pilot EX 4dr SUV (3.5L 6cyl 6A)
3 of 3 people found this review helpful
I like the room, acceleration, and handling. The gas mileage is very good overall, but for those owners reporting getting spectacular gas mileage — you’re not. The gas mileage computer is off by as much as 2.5 mpg. However I have gotten an overall average of around 24 mpg which I consider great after owning a pickup truck. The flaws that others have mentioned that I have experienced are: 1. Occasional false collision warnings when going around curves. 2. Occasional unnecessary hard breaking when using the adaptive speed control when closing on a vehicle ahead. This could be dangerous if a vehicle is close behind. 3. Suspension is good on most roads, but very harsh over speed bumps. Overall it is a nice vehicle but I am not sure if it will be as reliable as past Hondas. There were not many SUVs in this price range that I liked. The Explorer had blind spots and drove like a big vehicle. The Traverse drove nice but had a terrible quality reputation and was way overpriced. Nissan Pathfinder, no way with their quality rep. Same for VW. Subaru had a 4 cylinder and I wanted a 6. Mazda CX-9 was nice but 3rd row was too small and my past reliability experience with an upscale Mazda Millenia was not great. Maybe a Toyota Highlander would have been a better choice.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2020 Honda Pilot for sale near you
3 of 50 listings
- EX-L 4dr SUVMSRP: $22,490In-stock online
- Elite 4dr SUVMSRP: $27,483In-stock online
- Black Edition 4dr SUVMSRP: $28,289In-stock online
See all 50 listings
2020 Honda Pilot black edition
Janessa , 03/11/2022
2020 Honda Pilot Black Edition 4dr SUV AWD (3.5L 6cyl 9A)
3 of 3 people found this review helpful
I had very high hopes for this car, with 4 kids and two adults we needed something bigger than my 2017 Honda Accord. Bought the car brand new in 2020, I’ve always had electrical issues, especially during summer, my audio will go out or my garmin won’t even function, mid drive and all, as well as my back up camera if it gets too hot it won’t work. Second the sensors for cars are VERY sensitive, the front one will flash and try to brake if I’m on a two lane road with oncoming traffic, the reverse sensors are the same. The middle area in between the captains chairs is very narrow & not very much leg room. Other than that I enjoy how this car has performed it takes hits from 3 toddlers and a teenager in sports, we’ve taken it through the mud & snow and always a smooth ride.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Honda reneged on warranty
Thomas Laster, 12/30/2021
2020 Honda Pilot LX 4dr SUV (3.5L 6cyl 6A)
3 of 3 people found this review helpful
After 18 months and 16K miles, the passenger side under door panel fell off. The second one was loose and I removed it with my hand. Honda refused to replace it under their warranty. So this is costing me $300.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Many Design Flaws
Unhappy Pilot owner, 10/05/2020
2020 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
8 of 11 people found this review helpful
My husband bought this car to replace our 2014 Honda Pilot. What a mistake. I wish he hadn’t rushed into the purchase because there is no comparison in quality with this car. Poor purchase on our part. The windshield contains all the electronic navigation equipment so to replace it costs a small fortune. Have to buy the windshield warranty and hope you don’t have to replace more than twice which could be a challenge with freeway driving. The arm rest in the passenger side is the most uncomfortable I’ve ever experienced. For long trips I need to bring a pillow to rest my arm on. The sun visors are too small. The cruise control is unusable. If you are anywhere near another vehicle in front of you it will suddenly slow down 10 to 15 miles an hour even though there is plenty of space between you and the car in front. It is more of a station wagon feel than an SUV. Much smaller than the 2014 as well. Drive is ok but not as smooth as the 2014 model. The key fob feature is an annoyance as well. You can’t unlock all the doors at once, just the drivers door. Leaves me standing in the rain until the driver decides he can open all the doors.I don’t really like much at all about the car and wished we had not purchased it.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value