Used 2020 Honda Pilot Consumer Reviews
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The Honda-Link system-no updates as of 2022
CKB, 01/02/2020
updated 07/07/2022
2020 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
7 of 9 people found this review helpful
Very happy with the Pilot Elite's ride, performance, mileage, etc. Seats are a bit firm on long trips but tolerable. Occasional drag or bucking on low gear shifting of the 9 speed transmission. Occasional quirky issues with the "brake" warning. My big disappointment is with the inability to start my car from a distance using the Honda-Link. This is not new technology, it's been out for years as I have had it on my previous 2016 GMC and 2018 Rogue. But Honda does not have this available for a $50K Pilot Elite?? Honda only has this available on one of their smaller vehicles, so why not on all of them? They really need to keep up with technology, a computer upgrade should be able to make this perk available so we can start our vehicles with cell phones when outside of ranges for the key fob.
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performed well
Gerry Guzman, 01/15/2021
updated 07/29/2024
2020 Honda Pilot Touring 4dr SUV AWD (3.5L 6cyl 9A)
5 of 6 people found this review helpful
Bought car new in May 2020. Within 45 days of purchase and less than 1500 miles, started getting crackling sound from the sound system. The infotainment system completely failed before reaching 2k miles, together with steering wheel vibration when braking at speeds above 30 mph. Dealer performed necessary repair which was due to a bad interface cable. Rotor was turned and corrected the vibration. This is the second Honda I purchased in 3 years new from the floor. Honda would have to check on their brake supplier. Rotors had high spot at a very low mileage and was amplified by the use. But, issues were corrected under warranty not like my 2018 Odyssey for which I was being charged $175 to turn the rotors. Otherwise, car has performed fairly well and returns very good gas mileage and sure footed on the highway. The infotainment system failed again before reaching 2 years in service. Quite inconvenient to bring back and forth for the same issue twice in less than 24 months. Other than the occasional jerky 1-2 shifts, the transmission has been performing well. July 6, 2022, 2 years after the first incident, the infotainment system failed again, requiring the replacement of a cable that was over extended, which should've been corrected when it failed the first time in July or August of 2020 when the care has only been in service for 2 months. Otherwise, no other issues
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2020 Honda Pilot for sale near you
3 of 49 listings
- EX-L 4dr SUVMSRP: $22,490In-stock online
- Elite 4dr SUVMSRP: $27,483In-stock online
- LX 4dr SUVMSRP: $21,460In-stock online
See all 49 listings
Worst waste of money ever
Amos Moses , 11/25/2019
2020 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
60 of 91 people found this review helpful
It makes noises when your first crank it up noises that it should not be making the people at the dealership say that’s normal the air conditioner makes noises the compressor makes noises squealing and it won’t stop it drives me insane but they say it’s normal that that’s just part of owning a pilot. It rides rough it gets horrible gas mileage every time I have to get in it to drive I’ve actually put a piece of tape on my steering wheel with a note that reminds me to turn off that assistive Cruise control dangerous health hazard thing. My wife and kids won’t ride with me anymore because after it slammed on brakes for the second or third time and bounced them around the truck and spilled stuff everywhere they won’t get back in it. True story, 2 Lane Rd. daytime me of course I’ve got a big big gulp cup in my hand this damn truck slammed on brakes snatch the steering wheel and steered to the right because it thought the car coming to me in the other lane was going to hit me head on. What it did was almost put me in the Gulf of Mexico I’ve owned Honda‘s forever the orange one that was sitting on the floor where I bought my piece of crap SUV from was just like mine except that one was orange and mine was blue but I’ve been driving Honda‘s since 1976 and this is by far the worst and I’ve had them all I grew up with him CVCC, accord, CRX Si, prelude SI, civic SI multiples then I got married switch to minivans bigger SUVs I’ve had them all and this is the worst
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LAME LANE ASSIST
Kevin, 01/04/2021
2020 Honda Pilot LX 4dr SUV AWD (3.5L 6cyl 6A)
3 of 3 people found this review helpful
Three things I find a completely annoying about the Pilot. 1. Lane Assist: terrible following and doesn’t bring you back in the lane until you’re halfway out of it. Very jerky in comparison to other manufacturers in the same category. 2. Automatic Braking: Coming into a curve where there is a double yellow line I have had the brakes slammed on without my input numerous times, which is totally dangerous for the occupant(s) and for anyone following behind. 3. Center Console Armrest: There isn’t one, which leaves the left or right arm in the uncomfortable position of not knowing what to do. Swinging the armrest down removes room at the ribs, and a center console armrest would greatly increase storage capacity. Honda needs to bring this into the fold.
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honda pilot touring
cheema, 12/08/2020
2020 Honda Pilot Touring 4dr SUV w/Rear Captain's Chairs (3.5L 6cyl 9A)
3 of 3 people found this review helpful
Don't buy a Honda Pilot until Honda fixes a known issue with their infotainment system. We purchase a brand new 2020 Honda Pilot Touring edition and within the first week we had to take it in for service for issues with the speakers crackling and popping constantly. We have had to take it in three times and everytime they try to fix it, it has progressively gotten worse.
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