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Used 2020 Honda Pilot Consumer Reviews

3.5 out of 5 stars
108 reviews

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Pros
Cons
3 out of 5 stars

Pilot had potential if it didn't shut down

Josem930, 04/10/2020
2020 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
19 of 22 people found this review helpful

We love the car as a family vehicle, it has all that's needed. 8 seats most of the bells and whistles but the radio goes out of service, then it says network connection lose, then it shuts down all displays including the one that tells you all the important details like your mph speed.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Great Ride

Brian 01, 11/18/2019
2020 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
10 of 11 people found this review helpful

The Honda Pilot is the best driving carsI have had over the years. All the new technology is relatively easy to figure out due to a well written user manual. The Pilot feels very solid and firm handling on the road. Excellent buy for the money!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Electrical/Honda sensing false alerts/transmission

Frustrated pilot owner, 09/10/2020
2020 Honda Pilot Touring 4dr SUV (3.5L 6cyl 9A)
6 of 6 people found this review helpful

Honda quality has slipped. The first 12 months of ownership has been disappointing. Transmission replacement Required followed by software updates. MOST network wiring issues causing speaker popping. Poor fit of chrome trim around upper window frames. Poor fitting front bumper, condensation in one head light, front brake rotors warped, airbag module rattle in steering wheel, glitchy infotainment preset software, won’t select at times, Honda service quality mediocre at best. Will consider Toyota next time.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Better than Before

Mick, 09/15/2019
2020 Honda Pilot Black Edition 4dr SUV AWD (3.5L 6cyl 9A)
21 of 26 people found this review helpful

Pilot drives and handles as expected the overall look of the SUV is vey good and the captain chairs are comfortable. The one thing I did not like was the engine idle off when stopped as it takes a little time to get use to but works well.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

FRUSTRATION is the real name of this vehicle

Jo, 09/08/2020
2020 Honda Pilot Touring 4dr SUV (3.5L 6cyl 9A)
5 of 5 people found this review helpful

Display, rear view image, blue tooth, radio, etc. all first had static and then went completely out. Left me without any of these while driving in a big city I was not familiar with and could not use Google map on phone while driving alone. Dealership kept car for 3 weeks, during which I found out there was a recall on it for this problem, which, by the way, Honda knew about in January because of letter sent by them to National Transportation Safety; also stated was that all vehicles manufactured prior to June 2020 were repaired prior to being shipped to Dealers....wrong. Day after picking up the vehicle, another problem with the display and the dealership kept the vehicle another 2 weeks. Turns out, Honda connectors, Honda wiring, Honda display system and program, Honda CD player all replaced, some twice. Advice.....don't buy one. Wish I had never set foot in the Honda dealership.

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