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Used 2020 Honda Pilot Consumer Reviews

3.5 out of 5 stars
108 reviews

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Pros
Cons
5 out of 5 stars

Black Beauty 3

DannyK358, 02/08/2020
2020 Honda Pilot Black Edition 4dr SUV AWD (3.5L 6cyl 9A)
4 of 6 people found this review helpful

This car has an excellent ride, is powerful, roomy, is very reliable, gets relatively good gas mileage, is extremely comfortable, and is full equipped with excellent safety features.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

LOVE 2020 Honda Pilot Touring

Murphy, 02/25/2020
2020 Honda Pilot Touring 4dr SUV AWD w/Rear Captain's Chairs (3.5L 6cyl 9A)
4 of 6 people found this review helpful

Everything about the car is great. Smooth ride with good visibility. Very spacious inside. Roomy third row seats. Lots of cargo space. Second row captain's chairs make it east to get into the third row. Lots of great safety features.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Honda Pilot Touring

Sammy Fisher, 08/22/2020
2020 Honda Pilot Touring 4dr SUV (3.5L 6cyl 9A)
5 of 8 people found this review helpful

This is the roughest riding vehicle I have ever owned. If you like to ride in a wagon , it is your vehicle. Everything else is fine. Controls and seats are fine. It also have great breaks. I know. My wife has tried them out. Believe me. Wish I could be able to pick the family vehicle. For the ride I would buy a ton truck. Just as rough.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Do Not Buy

Jspod, 06/27/2021
2020 Honda Pilot Touring 4dr SUV w/Rear Captain's Chairs (3.5L 6cyl 9A)
3 of 5 people found this review helpful

We purchased a new 2020 pilot touring edition in May of 2020 and have been experiencing problems since August of 2020. Loud cracking sound, screens going black, hands free not working, it is a nightmare. Even if you turn the system off the cracking continues because the car is on and the system has power. There is no way to make is stop! In August 2020 they completely rewired the audio, video and electrical and said it was fixed. In April 2021 it started, again. Now they tell me it is faulty connectors, but the connectors are on backorder. The fact that the sales teams are selling these cars, knowing about this major and possibly dangerous issue is a crime!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Everything we wanted

Kathryn C., 07/25/2020
2020 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
2 of 3 people found this review helpful

Has all the features you will need! Feels a little smaller than our 2012 Pilot but that is okay. If Honda would include better floor mats, a retractable cargo cover for the back, and cargo net it would be perfect.

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