Used 2020 Honda Pilot Consumer Reviews
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BAD Electronic issues
Amy S., 03/10/2021
2020 Honda Pilot Touring 4dr SUV (3.5L 6cyl 9A)
2 of 2 people found this review helpful
I purchased a 2020 Honda Pilot and loved it until the electronic screens for the entertainment system and speedometer screen started blacking out. I went to the dealership to have the recalls done and it did help for a few weeks. Yesterday while driving a highway, the radio went out and then the speedometer. For several miles I did not know what speed I was going. It come back on. However, the entertainment system is completely out now. It had been going off and on. Very disappointed with this. Honda knows there is an issue but they have no plan to replace the system at this time. Very disappointed in the electronic issues, but I love everything else about it.
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My 2nd Pilot and 6th Honda!
Alyssa, 06/30/2020
2020 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful
Just traded in my 2019 Pilot LX for a 2020 EX-L I was ready for more features then what I had in the LX. I have always been a Honda person and this 2020 covers all I’ll ever need. From the ride quality, leather stitched seats, the finishes are definitely not cheap , the comfort is top notch, the infotainment system is easy to use and responsive to the touch, very little road noise. It’s one of my top vehicles I have owned and I’ve had quite a bit! You can’t go wrong with a Honda product...you still see a lot of the 1st generations in the road which says a lot about Honda products. Love it!
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2020 Honda Pilot for sale near you
3 of 55 listings
- EX-L 4dr SUVMSRP: $22,490In-stock online
- Elite 4dr SUVMSRP: $27,483In-stock online
- Black Edition 4dr SUVMSRP: $28,289In-stock online
See all 55 listings
Rice crispy speakers and scary ACC
Adam C, 11/09/2021
2020 Honda Pilot Touring 4dr SUV w/Rear Captain's Chairs (3.5L 6cyl 9A)
2 of 2 people found this review helpful
First time I've written a review, but it needs to be said. This is our third Honda and it will be our last. I will give the car two "pros" we love the space and ride quality of our Pilot. It is a great family vehicle. Good stops there! Bad: The collision warning system is TERRIBLE. It goes off under normal drive conditions all the time. BRAKE! BRAKE! and there is not another car in front of us. The speakers pop and crack all the time. If we use Apple car play the infotainment system freezes up, goes blank, restarts, etc. Got online and found that it is static build up on some of the components. Quick battery disconnect and it should resolve, NOPE! still happened. It is dreadful! Also, the adaptive cruise control is very "touchy". If you are approaching another car on the road the ACC will brake HARD! I've adjusted the spacing allowed between cars to give it more time to slow down and that did not help. Runs up and slams on the brakes. We traded in an 2016 Odyssey we bought new. It had its own laundry list of issues! I think Honda has lost a lot of its quality. Honda motors will last forever, but they better get the electronic systems under control. Rented a Nissan Pathfinder and I can tell you it was night and day difference in the ACC and infotainment system. Come on Honda!
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Collision Avoidance Random False Alarms
DM, 10/23/2021
2020 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful
This is a great car overall, but what Honda tried to do with the Collision Avoidance system doesn't work. They should at least give you the option to turn it off because I have random false alarms on this system about every day - especially on two lane roads.
Do you like Rice Krispies?
Greg, 10/06/2021
updated 03/09/2022
2020 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
2 of 2 people found this review helpful
2020 Pilot Elite. SUV has an inherent electrical problem which causes a terrible Snap, Crackle, & Pop noise. This noise occurs regularly but is yet intermittent and even persists when radio is off! You simply cannot get away from it. We are about to take it to the local dealership for the FIFTH time!!! They don’t know what it is or how to fix it! Had my father speak to a Honda dealer in another state (NJ) and they also admitted they don’t know the fix. Complete trial and error process. Google the issue for yourself but stay away from this turd of a vehicle. 3/9/22: 2020 Elite has been at dealership for a approx combined 60 days. Popping & crackling EVEN WHEN RADIO IS OFF! Entir info system randomly going blank and coming back on. After 5th time, they Finally fixed it (I think). We’ll, not actually fixed, just minimized to when using Bluetooth. Was told this week there is no known fix…they’ll let me know!! Actually said “turn off Bluetooth on my phone”. Wow! No financial relief. When I asked about replacement vehicle they said “not going to happen.” It’ll be 2 year in May, 2022…about 18 months of electrical problems. I’ll never buy a Honda again. Stay away from this turd.