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Used 2016 Honda CR-V LX 4dr SUV (2.4L 4cyl CVT) Consumer Reviews

4.1 out of 5 stars
44 reviews

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3 out of 5 stars

DEFECTIVE ENGINE

Steve Wincek, Louisville, KY, 02/16/2016
Honda CR-V LX 4dr SUV (2.4L 4cyl CVT)
220 of 232 people found this review helpful

Vehicle 4 weeks old, 678 miles, vehicle clonked out on the interstate. Towed to local dealership 76 miles from home. Computer scan indicated major engine problem. Advised it would take 2 to 3 days to determine what the problem is. Major engine problem in a new vehicle? No info upon contacting dealer for 4 days. Finally the 7th day of calling was advised that valve spring had broke. Working with Honda Tech Service to determine what caused the problem. Contacted Honda Customer Service to document problem. Told repairs would be made to our satisfaction based on warranty. Our stance: defective engine, defective vehicle. Asked for new engine or new vehicle, no way. Requested technical info from dealer to support diagnosis. Never have received. No contact for 3 additional days until I again called dealer. Stated that they had ordered new engine heads but were advised that was not available due to model still being produced?? Advised they were receiving parts to rebuild cylinder that had the broken spring! "Band-aid fix"!! Customer service confirmed heads were not available. Told that it would take a while as Tech Service was trying to determine in it was a defect in the spring. ANOTHER WARNING SIGN! 3 more days with no contact or information. Left message with Customer Service with no reply in 3 1/2 hours, called again. StronglY requested that a new vehicle be delivered and that Honda could take forever to research. Answer NO! They have had no contact with deal regarding update of issue, would follow up. Day has gone by, no response from either party. Into 3rd week since car breakdown and have no idea of solution. Cannot believe the complacent attitude of a company like Honda to deliver customer satisfaction. Did not purchase a $36,000 vehicle to get THIS!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Good car, good price

Gary in Central Virginia, Mineral, VA, 05/29/2016
updated 06/13/2019
Honda CR-V LX 4dr SUV (2.4L 4cyl CVT)
16 of 17 people found this review helpful

Bought an LX FWD for $21,687.82, not counting tax and license fees. I bought at the end of the month and bid it out to six dealers. Although this is the most basic CR-V, the features are quite good -- the only one I miss is hands-free entry, which is available on higher-trim models. One month in I'm pleased with the car in all respects except one -- that being that I find the steering feel to be rather heavy. Otherwise, everything seems fine. Gas mileage is amazing for a vehicle this size. Performance is quite good -- the CVT is quite peppy at low speed or from a start, though it still has that CVT high rpm response when accelerating from higher speed. The space in this car makes it practical for long trips or hauling stuff. Performance is good, and the 2.4L engine puts out very adequate power while getting good gas mileage. All things considered, this is an amazing value for a vehicle, especially the LX FWD. Update: I've had the car now for three years, and my excellent ratings remain. You could easily spend twice what this car cost us and not get equivilent reliability, driveability, practicality.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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4 out of 5 stars

flashback to the '90s

jxp292, Saint Louis, MO, 01/19/2020
updated 01/25/2021
Honda CR-V LX 4dr SUV (2.4L 4cyl CVT)
8 of 8 people found this review helpful

We had to quickly make a decision about our old car (saab) and if it was worth putting money into it. Nope, we decided best to move forward and get something a bit roomier, 4 cylinder and with "no frills." Settled on an off lease 2016 CR-V LX, 2wd. I like this car because other than the direct injection engine and CVT - there is nothing "super fancy" on it. Steel wheels, cruise control and AC - I"m good. Dont need anything else. Took a while to get comfy in the front seat (not as nice as the Saab's but pretty supportive overall), and had to absolutely put on a steering wheel cover. The steering wheel feels like a kids toy/rough plastic - but now better. It is easy to change the oil and tires are a common size. Visibility is excellent and the backup camera (my first in a car) is nice - good enough, I dont need a big honking 18-inch monitor for backup camera! Seat material is very nice - hoping it olds up well and doesn't get stained too easily. Car came with rubber floor mats and although nice, they increase the internal noise a bit (sounds reflect rather than absorb as they would on carpet). Nonetheless, its a nice place to be. Heater takes a while to heat up but that can be quickened if you disengage ECON mode for first few minutes of driving (higher revs - heats up motor faster). rear cargo room is good. Rear seat room is good. My boys are pretty tall and they are happy back there. I was disappointed there was not a setback pocket on either seats - i know its the base model, but come on now! Whatever, got a cheap organizer from Walmart for $10 and call it good. Driving dynamics are solid. If you want to loaf around, put it in econ mode and she's a gentle cruiser. If you need some more pep, like on windy roads, merging on busy highways, inclines, whatever, then just shift her down into S (sport) mode and the engine rpms will be kept a bit higher and drastically improve merging/acceleration/"holding gears" (although it is a CVT). I found the stock tires to be acceptable. Probably will replace with something a bit softer sidewall as they tend to bounce and transmit road noise. OK - lets be clear, this is somewhat of an economy based SUV (not really, just a tall wagon) - noise in the cabin is not great. Its absolutely acceptable but a bit more noise dampening would have been nice. That said, it is comfortable and adequate. Storage cubbies are adequate. The central console is good enough and the glove box is on the smallish side. Plenty of door pockets. Overall, I'm happy with this car. It doesn't stand out from the crowd (go to any grocery/big box store and you'll likely see at least 1 or several other "somewhat silver/greyish" CR-V's in the parking lot. I generally enjoy driving it, and it is a good fit with our family size (4). If I had 3 kids I would probably be better off in a minivan. I think of this car as the "spiritual successor" of my trusty old 1993 Subaru Impreza wagon. That car was kind of a simplistic, but reliable and somewhat utilitarian car. It didn't have too many bells and whistles but it did its job well and with no fuss. We purchased this 2016 as an off-lease car in January 2020 with ~ 19,000 miles on it. Decided that I preferred the 2.4L engine as compared to the newer turbos. I "wish" it didn't have direct injection and a traditional 5-gear automatic transmission, but I'm hoping it will be ok in the long run. There are a couple of hundred of these for sale in similar vintage/mileage and all for about the same price (as of 1/2020, about $17-$20K depending). I think for that price, its a decent all around. Is it an EXCEPTIONAL vehicle? Nah, not really. But its like your old mangy mutt. No one gives it a second look but you love it, and would do anything for it, and it has your back. We found the newer CR-V's to be a bit on the pricey side and this year/mileage was a good tradeoff of price/newness/reliability (perceived or otherwise..time will tell). FWIW, a large percentage of the engineering staff at work also drive Hondas with a number of CR-V's in the parking lot. So - all that said, I think the CR-V is a solid choice. Some people prefer the higher trim levels with AWD and additional safety nanny stuff, but for us and at this point in our lives, a basic, FWD, LX model was the right choice. I hope it gives us at least a decade and a half of good service! Update after a year of ownership: it’s a decent around town car but the seats are not comfortable for more than two hours. It’s an ok car.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

My Last Honda

Mike Landfear, Champaign, IL, 04/04/2016
Honda CR-V LX 4dr SUV (2.4L 4cyl CVT)
71 of 84 people found this review helpful

This is my fourth crv, and Honda has ruined it. It vibrates, hesitates, and has a general lack of power. The trim and interior look cheap and the new electronics suck. The superficial design flaws completely obscure the fundamental design flaws. I will be dumping this piece of garbage as soon as I can, as Honda will only fix problems that are life threatening.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Shake rattle and roll. Still shaking at idle.

Doug Bean, Huachuca City, AZ, 06/13/2018
updated 12/27/2022
Honda CR-V LX 4dr SUV (2.4L 4cyl CVT)
7 of 7 people found this review helpful

Excessive vibration when idling. Dealer very helpful but unable to fix problem. Contacted Honda who assigned a area manager to my case. Not really interested, other than claiming that Honda is aware of that problem in the 2015 and 2016 models. Claimed that they made upgrades to the 2017 model by beefing up the fuel system and a few minor upgrades to the engine mounts. Upgrades not retroactive to the previous models. Also had electrical problems. Replaced battery at 3000 miles. Engine cut out on two occasions when coming to a stop at a traffic light. Dealer finally isolated problem to brake sensor incorrectly adjusted at the factory. No problems since then. Still no change with the idling problem. Honda not interested in extending the warranty or applying any fix to the problem, but Chapman Honda extended it at no cost to me. Still having electrical issues. Dealer had to replace the battery at 28,000 miles under the warranty again. And so it goes. 12/17/2021. No change in the rough idling problem. I guess I have to live with it. Good thing that I do not have false teeth !!!!!!!! No other problems. Honda claims that they have corrected the idling problem, starting with the 2017 model by " beefing up " the fuel system, that is not compatible with/to the 2016 model. So no retrofit. Would not recommend anybody purchasing a 2016 model CRV. 06/17/2020..No change. Still shakes @ idle. Shame on Honda for not making a effort to repair this annoying issue.!!!!!!!!!! Will think long and hard before purchasing another Honda vehicle. No change in the above regarding the idling issue. Will never buy another Honda again. They have lost a loyal customer of over twenty years. Battery replaced for third time along with computer module @ 54000 miles due to drainage on battery when vehicle not in use. Vehicle currently has 56000 miles on it. So far all repairs have been covered under the extended warranty that the Dealer and Honda have agreed to. Still no change to idling problem. Dec 2022, still no change to the idling problem. Just as bad @ 67,500 miles.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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