I purchased this vehicle with 30,000 miles 2 1/2 years ago with all of my savings. I wanted a vehicle that was sturdy, built well and going to last me at least 4 years. Now, 2 1/2 yrs later the transmission is blown, it needs a timing belt (which requires dropping the engine), rack and pinion needs replacing, both rear control arms are bad, and the catalytic converter is bad. This is besides the 10 other times its been into the dealer or repair shop in the 2 1/2 years for other problems. Now this vehicle is worth nothing for trade in and I have no choice but to pay over $6,000 in repairs. I spent $28,000 on this car, for what?!?! Two years of nothing but trouble. Never again GMC
We are a family of 5 and my husband I wanted to purchase a vehicle that was not a minivan. With this in mind we looked for vehicles that had the 2nd row captain chairs and were in our price range. After searching we set our hearts on the Acadia. Sadly two days after purchasing the low tire pressure signal kept coming on. We had to return to the dealer for a spark plug to be replaced. However, when my husband picked up the car the next day all things went down hill. He left the dealership and the the car stalled. We were told that there was a problem with the transmission. Four weeks later and they were still repairing the transmission. Thats when we returned the car. So disappointed!!
We've had the car for about a year and a half. Put plenty of miles on it. It breaks every month. Its been back to the dealer 16 times since we've had it. Leaks, trans problems, failed water pump, electrical problems, brake problems, rear hatch lifters, etc. Whenever I see someone who has put all 10s in their edmunds review, I immediately discount those reviews as someone who is congratulating themselves for a purchase, rather than reviewing a car. The amount of lemon law lawsuits over the Acadia is stunning. Too bad actually, because this could have been a great car, but unfortunately, GM has too many problems as a company to take care of their customers.
Like a Toddler - This car needs constant attention
written on 01-14-2016
SLT-2 4dr SUV AWD (3.6L 6cyl 6A)
In 2014 we bought a 2009 with 60,000 miles. One owner - low miles. Nearing a year later and not even putting 10,000 miles on it we have had to have continuous repairs done. Luckily we purchased the extended warranty offered thru the bank. The navigation went out. The front day running light burned out. The lift gate stopped working. Replaced the entire exhaust system. Replaced the Rack and Pinion, tie rods, steering hose. 2017 - the transmission went out and the rear heat did not work and was blowing cold air. Had to get that all fixed and was covered the warranty thru our bank. 2018 - still driving the same vehicle. Just recently had to install a new engine flex pipe. Warranty didn't cover this $1,000 repair. I keep wondering "What's Next"?
Update: Now have 60K miles on my 8 year old Acadia & the extended warranty ran out last year... I'm getting rid of it before something else big/expensive goes wrong - which I expect to be soon!!! In 8 years it's been in the shop about a dozen times, & just had to have it towed a few months ago. All sorts of annoying things inside are breaking and mechanically, it's been one thing after another! And I take good care of my vehicles! Am getting a Honda Pilot or Toyota 4-Runner. This review was at 45k miles: Overall, while I like many of the practical, daily-use aspects of the Acadia, which is why I ended up buying this car (see fave features below), the mechanical unreliability would probably cause me not to buy a GMC again. I was hoping American car manufacturers had figured out the quality-thing. In the past, we've owned several Toyotas & Hondas and, while I'm "all American", next time I'll go back to the more reliable brands.