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2025 Genesis GV70 SUV Consumer Reviews

3.8 out of 5 stars
23 reviews

Pricing

Edmunds suggests you pay
$44,435
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Prices based on sales in TX thru 9/8/25
Final assembly in USA or South Korea

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2 out of 5 stars

2 NEW 2025 GV70, IN LESS THAN A YEAR AND STILL....

Ladislau Hajos, 01/24/2025
2025 Genesis GV70 2.5T 4dr SUV AWD (2.5L 4cyl Turbo 8A)
17 of 20 people found this review helpful

I purchased a 2025 GV70 in june 2024. From the beginning I had all king a tramission error messages. I called Genesis Customer service many times. The customer service was really bad. I wrote letter to the CEO and othe upper managment people at Genesis USA. Finally Iwas able with help from my dealer to trade in the old car with 1640 miles driven for a new 2025 GV in January. I thought my problems will be over. Well, that was a wrong thought. Now the car has about 200 miles and I cannot get the connected services to work. Again I keep calling OR WRITE customer service daily. I wrote again to the CEO etc but I cannot use the navigation. The frustration that I experience is absolutelty terrible. The excuse now it that "engineering is working on it". In 7 months I had 2 BRAD NEW GV70 AND EACH HAD IT'S PROBLEMS.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

BAD LUCK

Ladislau Hajos, 12/31/2024
2025 Genesis GV70 2.5T 4dr SUV AWD (2.5L 4cyl Turbo 8A)
16 of 19 people found this review helpful

I bought my GV70 in June 2025. It seemed to be a nice car. I was offered a lot of services whoch are good just for the ofering. Fpor example concierge service. Thanks god I did not pay for extra two years. Now about the car. I got multimple failure alarms on the transmission (about 6 or 7). It still is in the dealer's shop fpr a transmision replacement. They replaced several parts but nothing worked. Now I am without a car for already 3 weeks, again a brand new car. Genesis is working on buying back but it is extremely slow. Services I got from Genesis corporate are not eally good. The deal at Lake Park Napleton is fine but again I have a new car which i actualy I do not. Ladislau Hajos

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2025 Genesis GV70 for sale near you
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5 out of 5 stars

My poor mans Macan

Harkenco, 10/05/2024
2025 Genesis GV70 2.5T 4dr SUV AWD (2.5L 4cyl Turbo 8A)
4 of 4 people found this review helpful

Just rolled 3000 miles in my ‘25 2.5 sport. Love this vehicle. Easy to enter and exit, but drives as nice as my TLX. Love the look the way it drives and the features that came on board. The lowest rating Id give is on the biometrics. Takes too long to switch between drivers. Outside of this the car is flawless.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Squealer for your morning commute

Terri, 07/22/2025
2025 Genesis GV70 2.5T 4dr SUV AWD (2.5L 4cyl Turbo 8A)
5 of 6 people found this review helpful

July 19, 2025 Still unresolved – brake issue dismissed despite clear evidence I originally brought my brand new Genesis GV70 in on June 9, 2025 due to a persistent and loud metal-on-metal noise when reversing down my driveway. Despite capturing clear video evidence and even having a service technician pick up my vehicle and hear it in person, I was told again on July 10 that this noise is “normal.” They picked up the car and replaced the rear pads, kept the car 3 days, returned the car, claimed they fixed it and per the video attached, brakes still making noise. What makes this worse is that the loaner GV70 I was given (same model) does NOT make this sound. I’ve submitted multiple complaints, videos, and recordings — and yet the issue continues to be dismissed. After service, the sound is still present. At this point, I’ve lost confidence in both the vehicle’s build quality and the service department’s ability to resolve what is clearly a non-standard issue. I hope Genesis takes ownership at a corporate level before this becomes a safety issue for others. June 9, 2025 – I brought the car to the dealership service department, reporting the metal-on-metal braking sound. Despite the fact that the sound occurs every time I reverse down my driveway, I was told that the dealership could not replicate the issue and was told the noise was “normal.” July 8, 2025 – After escalating my concern to Genesis Customer Service, an arrangement was made for a service technician to pick up my vehicle for further investigation. I captured a video of the technician reversing the car from my driveway, clearly demonstrating the noise. July 10, 2025 – I was contacted again and told that no issues were found, and the braking noise was again dismissed as “normal.” However, I have since received a loaner Genesis GV70 (white in color), which does not exhibit the same noise when backing down the same driveway, proving that the issue is not characteristic of all GV70s.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Great car, great ride, horrible dealer service

Otis, Dawsonville, GA , 04/11/2025
2025 Genesis GV70 2.5T 4dr SUV AWD (2.5L 4cyl Turbo 8A)
3 of 3 people found this review helpful

If you like a great ride, smooth and comfortable, with a lot of amenities at a value price, this car maybe something you would enjoy. However, we have had nothing but problems with the software. First, the 2025 purchased has a 2022 software package. As a result, the Apple Car App does not work. Who would expect to purchase a brand new 2025 car with old software? After many trips to dealer and even speaking to Genesis Customer care, they said you would need to go to the dealer to get updated. With much patience, I went to a dealer for an appointment that Genesis customer care set up. Once I arrived, they said, you need to do yourself by purchasing at minimum a 64GB external drive and downloading the update and inserting on the car myself. I also learned that the car already has a recall on the dashboard electronics. While at the dealer, they said they would update. However, it will take at least the rest of the day, and no guarantee it will take. Unfortunately, the dealer and service at Rick Case Hyundai said they would not provide a loaner as I have an out of state license. Unbelievable. They really did not care, and blamed Genesis. Unfortunate as we were considering purchasing a second GV70 for a relative and the sales and service team at Rick Case did not care. Horrible service. Why would anyone purchase a car from a dealer that did not care about accomodating the customer and only blame the brand? Not smart....they just lost a sale and word of mouth poor advertising. To bad as we like the comfort and ride, but if your considering this car, WARNING! Rick Cass Genesis/Hyundai Atlanta service is POOR. We eventually our purchased via Kennesaw GA Genesis and cannot say enough about them from end to end. From the Manager, to the sales person, to the service people. They updated my software free of charge (yes, most dealers charge), while we purchased another GV70. A 2026 model which seems to be fine on software. If you live in Atlanta, I highly recommend Kennesaw Genesis. They are professional and courteous and care about the customer. The service manager at Rick Case Gwinnett does not.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
4 out of 5 stars
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