Used 2017 Ford Fusion Hybrid Consumer Reviews
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We have a limited number of reviews for the 2017 Fusion Hybrid, so we've included reviews for other years of the Fusion Hybrid since its last redesign.
Luxury hybrid for $1000's less
David M., 05/09/2017
updated 11/15/2021
2017 Ford Fusion Hybrid Platinum 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
78 of 79 people found this review helpful
My previous car was a 2013 Ford Fusion Hybrid SE with safety options. In 4 year, I put over 80K miles on that car, averaging 44mpg over the entire period of ownership. It was practically a no-brainer when it came time to replace it, to get another Fusion Hybrid. Before making the purchase, I compared it to the Accord Hybrid, Sonata Hybrid, Malibu Hybrid and Camry Hybrid. After all of the shopping, there was no question in my mind which vehicle to buy - the Fusion Hybrid. I didn't care for the blind spot camera system in the Accord; the Sonata's fuel economy was nowhere near as good as the Fusion; the build quality and the styling of the Malibu was far below the other cars tested; and the interior of the Camry was noticeably poor compared to the Fusion. This year (2017), Ford has added the Platinum trim. This trim is all-inclusive - the only options available on this vehicle were inflatable rear seatbelts, upgraded trunk mats, and I believe optional rims. Standard equipment included premium leather quilted seats, navigation, blind spot monitors, self-parking (parallel AND vertical spaces), leather wrapped steering wheel and leather dashboard, lane departure system, rear camera, adaptive cruise control with stop-and-go (a fantastic feature if you drive in traffic!), Apple Play, spoiler, full LED headlights and taillights, and the list goes on. This is all for approximately $37K before Ford incentives and rebates. In addition, I got 0% financing, and FULL KBB value on the trade-in on my 2013 with 80K miles! I also drove this car back-to-back with a Lincoln MKZ Hybrid, and there was little difference in the quality of the ride between them, but I found the interior of the Fusion to be superior. The ride is quiet and controlled, there is little road noise, and the handling is outstanding. Back seats could be a little larger, but they are fine for anyone less than about 6' or so. Acceleration is fine under all situations except for maybe stoplight drag racing. But if you want to drive like that, you'd be better off getting the Fusion V-6 Sport instead. I have put about 7,500 miles on the car since Dec 2016, and so far am averaging 42mpg, a little below my 2013, but still outstanding. If you are looking for a luxurious, comfortable, reliable and economical sedan with exceptional styling, look no further than the 2017 Fusion Hybrid Platinum. *** UPDATE TO REVIEW *** 11/12/2017 *** My 2017 Fusion Hybrid developed a serious issue with the electrical system. The car kept going into “Deep Sleep Mode”, usually occurring if the car is left idle for more than 14 days. Each occurrence required roadside assistance to come and jump start the vehicle. I was just lucky it never happened on a day when I had an appointment. In late July, after the 6th time the car went into Deep Sleep, I initiated a Lemon Law claim with Ford, who reviewed my repair record, and sent a hybrid specialist to evaluate my vehicle. They provided me with a free rental for the eight weeks that it took to process my claim. The second week of September, I took possession of a brand new Platinum Hybrid, the exact same model as the one it replaced. Every cent I paid towards the original was applied, and my 0% APR loan continued with the balance carried over. Any car can fail, we all stand the chance of getting a “lemon”, but how the manufacturer responds is what makes the difference for me. Ford acted honorably, and treated me with respect throughout the process. The replacement vehicle has about 8500 trouble free miles so far, I am maintaining about 43.5 mpg, but I believe this will improve as the miles accumulate. When I am ready to replace this vehicle, Ford will remain at the top of my list, not only because of the vehicle itself, but because of the company behind the vehicle.
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2013 Fusion Hybrid
otego25, 03/15/2015
2016 Ford Fusion Hybrid SE 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
51 of 52 people found this review helpful
Ok. I have had this car for 120,000+ miles and overall the mileage 48.9 for the entire time I have owned the car has been exceptional. I do a lot of highway driving but also my share of up and down steep hills. The seats are fantastic and the driver assist package I would recommend to anyone especially the side sensors. I know that the press felt it was a distracted drive but it is the opposite once you are used to things. I am about to change to a newer model and have looked around but I will be hard pressed to find anything that compares. I have test driven both the Honda and Toyota but the seats are far from as comfortable as the Fusion.
Luxury Sleeper
DONALD GEEZE, 10/23/2016
updated 04/30/2018
2017 Ford Fusion Hybrid Platinum 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
42 of 43 people found this review helpful
It was difficult to wrap my mind around a $41K MSRP for a Ford Fusion, even after $3K in discounts. Another $4K in Federal tax write-off for it being a plug-in hydrid brought the actual price down to Earth. Cross-shopped this against the Lexus ES hybrid, Lincoln MKZ hybrid, Accord Hybrid and Avalon Hybrid. The Chevy Volt and Malibu hybrids were eliminated early because they lacked amenities and the seats were hard, as were those of the Hyundai/Kia hybrids. The Fusion Energi Platinum came equipped with every option of a maxed-out Lexus ES, and a lot of options that are not available in the Lexus. The MKZ hybrid is basically the same car for a lot more money, and doesn't come with a plug-in option. The 22 mile electric range is perfect for normal commutes, and in hybrid mode it gets around 41mpg. Active noise cancelling makes it quieter that the Toyota/Lexus hybrids, and the seats are far more comfortable. The driving assists (lane-keeping, braking and adaptive cruise control) are fantastic. Only question is reliability, but it seems very well made, with attention to detail. Down side is Ford dealers in the Southwest seemed clueless regarding hybrids, including the existence of tax incentives. Fusion Energi Platinums are also apparently rare--had to go out of state to find one. Trunk is tiny due to batteries. Update after 6 months: Just changed the oil. Very impressed by the attention to detail in areas that most people never see. In addition, oil filter and drain plugs were actually properly torqued--rare on a new car (including my 2 Lexuses). Only minor gripe is that the interior is a mismatch for the car--it's mostly the same parts as on a $20K Fusion, while the car's features and performance exceed those of a Lexus ES. Lexus ES dash and trim are classy; Fusion's are practical but relatively plain. Ergonomics are the best of any car I've owned. Rotary shifter is superior. Update after a year--no problems except dealer service broke battery terminal. Still impressed by quality and attention to detail. UPDATE: Continue to be pleased with the car after almost 2 years. No mechanical issues. Seats are among the most comfortable at any price. A pleasure to drive.
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Good value, great car
Carey Stiss, 09/19/2015
updated 09/21/2016
2016 Ford Fusion Hybrid SE 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
31 of 32 people found this review helpful
Having owned many cars, my wife and I decided to purchase a hybrid. We wanted a stylish car, and, based upon Edmunds.com review of the 2016 Ford Fusion SE Hybrid, we visited Landmark Ford in Tigard, Oregon. James, our salesperson, was extremely knowledgeable and personable, without being pushy. The price negotiation process was excellent, as we obtained our price rather quickly. Two days after the purchase, we drove from Portland to Coeur d'Alene, Idaho (and back), for a road trip. Traveling over 1,200 miles and averaging 70 miles per hour on the highway, we averaged 42.5 miles to the gallon - mirroring the government's rating of 44 city/41 hwy (a first for any of our cars). Both front seats are very comfortable, and we love the navigation system and other electronics. For the money, I can't imaging a better, stylish hybrid than the Fusion SE. For under $25,000, our SE Hybrid has a moonroof, navigation system, the 501A equipment group, the SE technology package and other features. I don't know of any other car at that price that includes such features. And the car drives smoothly to top it off. We love driving it.
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Awesome car
Connie Winter, 04/16/2016
updated 04/27/2021
2016 Ford Fusion Hybrid SE 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
25 of 26 people found this review helpful
I've had this car for 5 years now. Still love driving it. This car gets the mileage it is advertised to get, with a very comfortable and quiet ride. It is a joy to drive, with responsive controls and a very responsive engine. This car does 80 mph easily. It can pass on an incline grade with power to spare. My spouse is 6' 5", and is able to sit in the front very comfortably, with at least six inches between his knees and the dash. We can open the passenger side glove box when he is sitting in the front passenger seat. Haven't been able to do that with any of our previous sedans. We've added a car seat for our preschool aged grandchild, and it is easy to secure. I've hauled 25 63# bags of compost home in it, put a hitch and bike rack on the back, and we've gone camping for a week in British Columbia and down to Utah for two weeks. This car is a performer. My only concern is I wish the paint job was just a little more durable. Around the hood the paint has worn off on some of the vinyl body pieces, not horribly noticeable but noticeable on close inspection. I don't understand why Ford has discontinued this car. It is a winning design and product.
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