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Used 2016 Ford Fusion Energi SE Luxury 4dr Sedan (2.0L 4cyl gas/electric plug-in hybrid CVT) Consumer Reviews

3.9 out of 5 stars
8 reviews

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5 out of 5 stars

Amazing! Significantly exceeds expectations!

Kristen E., Mesa, AZ, 07/28/2015
updated 07/30/2018
Ford Fusion Energi SE Luxury 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
30 of 30 people found this review helpful

I absolutely love my 2016 Fusion Energi SE. As this purchase replaced a 2005 Hyundai Tucson V6, I opted for the base model with no extra features because the standard technology package was so robust compared to my Hyundai -which had a tape cassette player (yikes!). I was disappointed to see the window sticker gas mileage change on the 2016 model year at my time of purchase (108 mpge - 88 mpge) but decided the 88 mpge was still a large enough improvement over my 21 mpg Hyundai. Additionally, the electric only range decreased from 21 to 19 for the 2016 model. I am so pleased I didn't let this sway me from purchasing, as I consistently get a 30-35 mile pure electric range on this vehicle from a single full charge, plus I can still drive in electric only mode an additional few miles, if needed, on the hybrid battery when my electric battery is fully depleted. My electric charge gauge displayed 19 when I took delivery of the car, but has adjusted to my driving over the last few months and now displays 30+ miles each time I fully charge the vehicle. I cannot stress enough how much this car's range has exceeded my expectations. I am consistently getting 100% more electric only range than advertised. The car drives like a dream. It is sooo amazingly smooth, even when the gasoline engine kicks on. The seats are comfortable, there is plenty of room for drivers with long legs and passengers to sit behind them. The quality of materials in the vehicle are top notch. The user controls and touch screen work well and are responsive. The voice controlled features are wonderful! I am able to switch the radio/satellite stations verbally, adjust the temperature verbally, make phone calls, etc. without ever touching a button on the touch screen or control panel. I live in Arizona near Phoenix, and after a quick look up of my utility rates I have determined it costs me, on average across the year, 42 cents a day to charge the car from empty to full at my home using my utility's electric car rate plan. The car charges on the standard supplied charger in less than 6 hours - usually around 5 1/2 hours for a complete charge. Partial charges take less time, obviously. Initially I had planned to purchase the rapid charger, but have found I have absolutely no need for it as the supplied charger is sufficient. The My Ford Mobile app for phones, and the web based version for PCs, came activated upon purchase. I believe new owners receive 5 years of free access. The app provides updated trip data and charge data that is remarkably accurate. You can see the existing range on the batteries, if the car is charging, where mobile charge stations are located nearby, your driver stats/rankings, etc. You can also lock/unlock your vehicle from the app, turn it on/off, and get an exact GPS location on your vehicle at any moment in time. I have not had any equipment malfunctions with the vehicle or the app/web service. The trunk space is adequate for grocery shopping. You can fit a couple rows of bags across the width of the trunk with no problem. I have also managed to stuff two mid size suitcases in there. Overall, this is the best car I have ever owned. Frankly, it rides nicer than any BMW, Lexus, Lincoln, Prius that I have ever ridden in or driven. I still can't believe the value for the money. Additionally, with the $4000 federal tax credit for the electric capability of the vehicle, it is priced almost the same as the hybrid only version. If you are on the fence about this car, or uncertain if you should purchase the electric version or the hybrid only version, take a chance on the electric Energi. It may exceed your expectations; it certainly exceeded mine. Update: I've owned this car for 3 years now and still love it. I did have extensive issues, which are finally resolved, with charging the vehicle after the modem replacement. The original modem in the vehicle was no longer being serviced, so Ford asked owners to bring their cars in for installation of a new supported modem. After I received the new modem there were extensive issues with programming the cars charging intervals using both the app, the website, and the vehicle dash controls. It took Ford just about a full year to solve the problem. While it was extremely frustrating to iterate through all the repairs, Ford was very respectful and professional. My local dealer was not as professional and accommodating, but Ford corporate took over and made sure things were handled and my vehicle was repaired. Shortly thereafter, about 2.5 years into owning the vehicle, my electric charging cord malfunctioned and my vehicle consistently failed to charge overnight. A simple warranty swap out of that part solved the issue immediately. I still continue to get electric range capability far in excess of what Ford advertises. It's summer in Arizona so I'm running my AC at all times and I continue to get 28-31 miles of electric range. I love and recommend this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great value for the comfortable ride

jeff wu, Batavia, IL, 04/11/2016
Ford Fusion Energi SE Luxury 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
9 of 9 people found this review helpful

The not so good: The instrument control of ford vehicle was well known that it is overly complicated and not intuitive. I considerably have to use more touch actions to get the same thing done compared to other vehicles. The trunk space is of course a big drag for the ratings. The good: The ride is considerably more comfortable than the competitors. The value is relative since the out of door price varies. My price was very good. The green element is limited due to 20 miles of electric range. But this is still the best in this segment. Overall, I choose not to pay high price of a TESLA, not to sacrifice ride comfort with a chevy volt. Fusion Energi also has a "low profile" life style appearance compared to either TESLA or Volt.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

I love this car and love the fuel mileage.

Richard Stewart, Englewood, FL, 11/05/2017
Ford Fusion Energi SE Luxury 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful

If you are looking for a good ride & handling and great fuel mileage buy a Ford Fusion Energi I went from $200 a month to $0 for fuel. I can pay for the car with the fuel savings. I remember 1973 when the gas companies tucked it to me,now it's my turn,what goes around comes around,I'm loving it.

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Fusion Energi Isn't Perfect, but really close

J.Cadden, Keyport, NJ, 08/03/2019
Ford Fusion Energi SE Luxury 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
1 of 1 people found this review helpful

I bought a 2016 Ford Fusion off-lease in 2019. Cons are the limited trunk space, Infotainment system (complicated to use), and limited electric range. However there are many pros, including the overall MPG. I drive 37 miles to/from work each day and get 21-26 electric miles - averaging over 80mpg each way, every day. I plug into the 110 outlet at home and the 220 volt charger at work. Car charges in about 2 hours at work - about 7 at home. Some of the things I really like about the car are: 1. Handling is superb - tight, responsive handling. 2. Cabin is large, comfortable, and luxurious. 3. Car is really quiet, practically no noise regardless of roads and speed I'm traveling, even at 85 mph on the highway. It is so quiet and so capable in handling, you'll be going 85 while feeling like your going 65 4. Phenomenal ride - soft, but very responsive. Car handles all the ruts, bumps, potholes you'll hit and you won't even notice. 5. Styling - friend said it reminded him a of Jaguar - clearly not a Jaguar, but it does have nice styling. 6. Charging rings at charging port is very helpful to confirm that the car is charging - not all charging stations work correctly. 7. The head-rest isn't too aggressive. I like to sit more upright, maybe more like a professional driver with my upper back against the seat, and the seating is pretty comfortable. 8. Brakes are phenomenal. - aggressive, responsive, and very effective when they are applied. Some reviews complain that the regenerative brakes aren't applied more aggressively as soon as you take pressure off the accelerator - to maximize the regenerative braking, allowing one-pedal operation, like a Tesla, but it's more like a traditional car, which I prefer. (I test-drove a Tesla 3 and it's impressive, but I prefer the Fusion, which seems more plush for a third of the Tesla S price). If nothing else, the Fusion gets about 600 miles with a full charge and full tank. vs. 240 or so for the Tesla. So, I can take weekend trips without worrying about travel distance. Plus, don't have to worry about vastly reduced mileage in the cold like with Tesla. But do wish the Fusion got 35-45 miles on a charge vs. about 24. As for a reviewer saying it gets 12, they are probably using the heater and driving 75 mph+ on the highway. The car gets best mileage on city streets. I switch from EV mode to Engine only when I'm on the highway and wait till I'm on local county roads to use Electric - it pays off as I usually get 2-4 more miles due to braking on local roads (35-45 mile per hour speed limits). While there are a few minor complaints, this is a phenomenal car and my first entree into the PHEV - Overall, I'm delighted with the car. (BTW - few cars come with full size tires - or even a spare tire anymore. Especially hybrids as companies try to keep the weight down.) And acceleration isn't great, but much better than I expected - and I like to drive fast - even passing people on local/county roads because they're going 40mph in a 45-50mph zone. And this car is capable of passing in EV mode or gas.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Electrical and programming issues

Steve, Chino, CA, 02/23/2018
Ford Fusion Energi SE Luxury 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
1 of 1 people found this review helpful

At first this car was great until the brain went out. When I say brain I mean the center console navigation controls everything. It has the rear view camera,controls Bluetooth, ac unit radio so basically all the electrical components. It went out and dealership cannot repair it. My car has been in the shop three weeks now. If you want to pay for a vehicle that spends alot of time in the shop I recommend this car. If not buy a Hyundai or Kia cause they have a great warranty plan. Ford Corporate and finance we're no help at all. All you get is the run around because it's a electric vehicle and dealerships only have one technican at each facility that work on these vehicles. I'm a very frustrated and unhappy customer.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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