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Used 2014 Ford Focus Hatchback Consumer Reviews

2.4 out of 5 stars
103 reviews

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1 out of 5 stars

Horrible transmission issues - little support

Unsatisfied, 09/09/2016
updated 03/13/2017
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
10 of 11 people found this review helpful

Let me preface this review by saying we have purchased a lot of Ford vehicles in the past 15 years. This, without a doubt, will be our last. The 2014 Ford Focus dual clutch transmission is nothing short of abysmal. We have replaced the clutch 3 times already and the cars is not even 2 years old. This is not due to harsh driving, weather conditions or lack of regular maintenance. We take great care in maintaining all of our vehicles. The clutches last approximately 5000 miles before the horrible vibrating/shuddering starts again. When changing gears at low speed, the car violently jerks and is difficult to control. We have reached out to Ford Customer Care many times and the only solution they offer is to cover all clutch replacements up to 50,000 miles. How about recalling these defective transmissions and stop putting peoples lives at risk? I plan on selling this car long before the 50,000 mile warranty is up and buying a Toyota or Honda instead. Very disappointing Ford, very disappointing indeed. ** Edit - updated 03/13/17 We need to replace the clutch again a 4th time. I have 33,000 miles and the clutch is starting to rattle and vibrate again. Enough is enough! I am trading this car in this week for a more reliable vehicle. Never again will a Ford sit in my driveway.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Very poor transmission

Ken Harrington, 09/07/2015
updated 09/12/2016
2014 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
6 of 6 people found this review helpful

I have a 2014 Ford Focus, and the transmission/clutch was terrible, tight and jumpy; has shuttered for the entire 2 years I've had the car. However, Ford just replaced the clutch unit, and it runs beautifully. I give them credit for making things right.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Stick with the manual transmission!

Marshall G., 03/16/2019
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
6 of 6 people found this review helpful

So, I had done thorough research on this model before electing to buy it. Whenever a new model comes out with a flashy new part (like an automated manual transmission) you watch it to see how it does. As soon as I heard the automated manual had issues, I simply elected to not purchase anything but a standard. Since purchasing brand new in 2014, I’ve had a great experience. Car holds up well for long trips and around town driving alike. I’ve had zero issues with the transmission or engine; both are still just as smooth as the day I bought the vehicle. The interior has held up well, and is comfortable for just about any trip as long as it’s under 4 hours. Anything greater requires a stop and stretch. Gas mileage is good, even if it’s not what their estimates say it should be. My only issues have been my battery dying (in Texas it’s not surprising for a battery to not make it’s stated life expectancy), and a tire pressure sensor that I had to replace under warranty. Otherwise, just general maintenance at and upkeep at stated intervals in owners manual. I feel that the car is definitely worth considering if you’re looking to buy a small, economical vehicle that’s not completely devoid of character. Just learn how to drive a standard, so that you can avoid the problematic automated manual.

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1 out of 5 stars

Stay away

d g, 07/26/2016
updated 08/03/2017
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
6 of 6 people found this review helpful

Bought the car in 2014, already on my second clutch replacement. Ford knows about the issue but chooses to sell these vehicles away. The car shudders going into 2nd gear and sometimes the acceleration is just not there. These cars should be recalled. Update. Still a pos. Ford still doesn't care. Going on clutch #4

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
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1 out of 5 stars

Never Again

Samantha Johnson, 08/18/2016
2014 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
9 of 10 people found this review helpful

This car has been nothing but trouble. For years I have been Japanese car owner and I made a colossal mistake by buying Amercian. The transmission shudders, lunges, and loses power. It is dNgerous and I have taken it a number of time to the dealership for repair only to be told "it falls within Ford specs". It's dangerous to drive, the engine is unpredictable.

Technology
1 out of 5 stars
Performance
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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