Been sent in for transmission issues 4 times since first purchased new in 2012. Everything from grinding slipping and rolling backwards no repairs every worked just told that's how it works , now at 56k miles the transmission quit completely! Radio repairs multiple times now it just flashes " indexing " car should have been recalled. Nobody in their right mind would own or purchase this unit.
2012 Focus spent $22K new, has 37,000 miles and the transmission needs to be rebuilt, Ford is covering the repair. Passenger window motor is gone and needs to be replaced. the Passenger front seat adjustment mechanism is broke. I would not by a Ford their reliability is terrible . Big mistake on my part.
In summary, the car is fine for what I wanted, which was a fuel-efficient back and forth to work car. I am extremely happy I bought the S package instead of paying for more ammenities. Had I paid over $20k for this I would have been very disappointed. This car has very low torque below 2000 rpm, which combined with gearing makes it difficult to start and slow to accelerate. Once you get to a certain RPM though, it takes off.
We bought our 2012 Ford Focus SEL 4cyl. Automatic w/overdrive, leather heated seats, tech pkg and even tinted the Windows. This car was purchased main reason of saving on fuel expenses. What are we soon found out was that the transmission works on a dual dry clutch system that has proven to be a reoccurring nightmare month-to-month. I would urge buyers to do in-depth research before purchasing this vehicle as it is and will be a vehicle that needs to go to the shop regularly for transmission resets in computer module issues. In the 1 year we owned the car, I lost hours upon hours of my time waiting on a tow truck to come and pick it up and take it down to the dealer. Also had to open two major cases against Ford motor company. They did nothing about it, therefore I will never buy a Ford vehicle again! Sad to say because I'm a patriot and love the thought of buying American. Just traded it in and lost $3500 to negative equity. Shame on Ford!