Been sent in for transmission issues 4 times since first purchased new in 2012. Everything from grinding slipping and rolling backwards no repairs every worked just told that's how it works , now at 56k miles the transmission quit completely! Radio repairs multiple times now it just flashes " indexing " car should have been recalled. Nobody in their right mind would own or purchase this unit.
We bought our 2012 Ford Focus SEL 4cyl. Automatic w/overdrive, leather heated seats, tech pkg and even tinted the Windows. This car was purchased main reason of saving on fuel expenses. What are we soon found out was that the transmission works on a dual dry clutch system that has proven to be a reoccurring nightmare month-to-month. I would urge buyers to do in-depth research before purchasing this vehicle as it is and will be a vehicle that needs to go to the shop regularly for transmission resets in computer module issues. In the 1 year we owned the car, I lost hours upon hours of my time waiting on a tow truck to come and pick it up and take it down to the dealer. Also had to open two major cases against Ford motor company. They did nothing about it, therefore I will never buy a Ford vehicle again! Sad to say because I'm a patriot and love the thought of buying American. Just traded it in and lost $3500 to negative equity. Shame on Ford!
2012 Focus spent $22K new, has 37,000 miles and the transmission needs to be rebuilt, Ford is covering the repair. Passenger window motor is gone and needs to be replaced. the Passenger front seat adjustment mechanism is broke. I would not by a Ford their reliability is terrible . Big mistake on my part.
My car has transmission problems. Every single time I start and stop the car shudders and hesitates. The car is unsafe to drive. Also the car's cruise control broke within 3 months of owning the car, it was fixed and then broke again a month later. And hasn't worked in 2 years. This car is junk. I have taken it to three different ford dealerships and they refused to fix the problem. They would tell me there was nothing wrong with the transmission it was the way I drive. Every time I took it in for the cruise control Ford would tell me that they were unable to fix the problem because the cruise was working that day, when it never worked for me. They refused to fix the problems and I finally ran out of a warranty and gave up. I don't have the money to pay to have this car fixed when I bought a brand new car I college to not have to worry about getting work done to a car. This has been the biggest disappointment and I just want them to be recalled. Ford owes it to all the customers that are currently stuck with this car and paying big money for a car that doesn't work. I don't not feel safe allowing my family in the car because it is too dangerous to drive. It stresses me out on a daily basis having to drive this car and never knowing when it's going to stop working. I have been having these problems since I bought the car in July of 2012.