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Used 2018 Ford Flex Consumer Reviews

4.4 out of 5 stars
35 reviews

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We have a limited number of reviews for the 2018 Flex, so we've included reviews for other years of the Flex since its last redesign.

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Pros
Cons
5 out of 5 stars

Love my Flex

Izzy, 07/30/2021
2017 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful

For me it's the visibility, spaciousness and comfort -rides like a couch. It's perfect for our family of 5 plus large dog. Previously had a Dodge Caravan RT and have never regretted it.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

48000 mile review/ Florida

Kent Badders Ocala, FL, 10/27/2021
2018 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
1 of 1 people found this review helpful

Best over 60 age group car for comfort, road noise & ease of exit & entry. Maintenance minimal to date. Mileage avg. 23mpg.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Interior
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Awesome vehicle

Vincent , 10/09/2021
2018 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
1 of 1 people found this review helpful

One of the best vehicles Ford has ever made. You have to drive it and ride in it to really appreciate it.

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5 out of 5 stars

best cae ever

STAllen, 02/27/2024
2016 Ford Flex Limited 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)
1 of 1 people found this review helpful

This is my second Flex - first was used and loved it! So bought this one new. Lots of pep, great room and is perfect for my dogs too! Truly the best vehicle I have ever owned.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

nightmare on wheels

chevy from now on, 06/30/2020
2016 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
1 of 16 people found this review helpful

This car has been a personal nightmare. The cruise control wants to kill the transmission because it can't make a small rolling hill. The car will downshift a minimum of twice to three times just to maintain speed for a 200 foot length incline. So the general car ride you are constantly feeling acceleration or deceleration because the engine (cruise control) cannot maintain speed control unless it's perfectly flat. The safety features cause constant grief. First the car has to be in park to unlock anything. Which causes grief anytime a person is trying to open the trunk when I pull up to pick another person up. The doors also constantly locking themselves so that I am afraid to close the doors if the vehicle is running and I need to step out for a minute. The seat belts suck, I have one that doesn't recoil when you unclamp it. Which even the unclamping button for the seatbelt rips out my fingernail when I go to use it to lock or release the seatbelt. Then you have the push button to start the car feature has been the absolute worst. First, it doesn't have the standard selections that you would have with turning your key (accessory, on, off). Instead you press the button and try to get into the desired mode. Which you had best only want that mode for a small time limit, because the car will decide to shut off randomly if a few minutes pass. Then the keychain has a hard time 'detecting' to even start the car. I have replace the battery multiple times in hopes that might of been the problem. Unfortunately, the only problem was the keychain was absolute garbage and has drained the watch battery in the keychain 4 times in six months. The car also eats tires quicker than any car I've ever owned and I've had several (15+ in my lifetime). The alignment for the tires also gets knocked out, which the ford dealer wouldn't even admit. Even though the car was shaking violently, I guess that's how ford thinks their cars are supposed to run? I did eventually find a shop that did a realignment job and fixed this after a bit of grief. Then the next complaint is that the car is inconvenient to work on to do simple tasks such as change my own oil. The car has additional covers on the engine that has to be removed just so I can get to the oil filter and drain plug. I'm not sure what I would do if I didn't own my own car lift. The glovebox storage is also small and always has trouble latching due to the locking mechanism in place. About all I can have in my glovebox is the owners manual. I will never buy another ford in my life due to this car.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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