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Used 2018 Ford Flex Consumer Reviews

4.4 out of 5 stars
35 reviews

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We have a limited number of reviews for the 2018 Flex, so we've included reviews for other years of the Flex since its last redesign.

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Pros
Cons
5 out of 5 stars

Great car

Rosa - Fla, 01/11/2019
2018 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
12 of 12 people found this review helpful

It doesn’t seem to be quite so popular because the model is a little boxy, but there is so much room in the car and it handles great. This is my second one and I love it!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Slick Ride

Cee Ford, 03/20/2017
2017 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
19 of 20 people found this review helpful

Previous car was a 300 Sedan...which was very low to the ground..like being up for visibility and safety. NEVER owned a Ford before, Flex is the only vehicle that even appealed to me...I must say so far I'm pretty happy. Fuel economy not the greatest and the engine seems a bit small for the large body..but haven't tried to climb any mountains yet. More technology than I will ever use. Missing that refrigerated console that was discontinued but extremely roomy and the Multi Vista Sun Roof is really desirable.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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2018 Ford Flex for sale near you
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5 out of 5 stars

I'm in love with my Ford Flex

Denya, 06/25/2017
2016 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
16 of 17 people found this review helpful

This is the first Ford car I have ever owned. I bought the 2016 Flex Unlimited. It has the feel of a luxury car. And the size is great for anyone with kids. Now my husband is also buying a Ford Flex Unlimited, I so happy we will be a two Flex family.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

2016 Ford Flex Limited "My Superman!!!"

Samm Brandon, 06/03/2017
2016 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
20 of 22 people found this review helpful

I have had numerous vehicles, (i.e.: Chrysler, Dodge, Jeep, & Honda's). I have been dreaming about getting a Ford Flex because I love the size and when I first drove a vehicle at age 18, I took my drivers test with a 1975 Chevy Impala Wagon, and passed the test with 100%. I love the larger vehicles because I feel safe in them, and with my 2016 Ford Flex Limited, I love the ride, and it so far hasn't had any problems. When I bought the vehicle as being used with close to 18,000 miles in it, I looked into the VIN# to see if there were any "Recalls" in it after I had bought it, and yes it had maybe 1, and that was the Throttle issue, so I took it in to the Ford Dealership, but I bought the vehicle at a Chrysler Dealership within the same city, but, it was still in it's "3 Year/36,000 Mile" warranty, and FORD took care of the issue, and it only took about 1.5 hours to fix and replace with a new one. So, I was told by the FORD dealership, that they are suppose to take care of the vehicle no matter where you buy it previously if "USED" and they are responsible within the "3 Years/36,000 Miles" warranty, but if you bought the extended warranty, then the dealership where you bought it at for the extended warranty, they are then responsible for the issues that needs to be fixed after the "Original" warranty is over. But, I went to the state of Virginia for a visit this 2017 for 2 months and I drove there with my husband, and 2 dogs, and our luggage and then some, and the car didn't at all have any problems after I had the "Throttle Recall" fixed and replaced. I made sure that the recalls were all fixed and replace even before I went on our trip. When I bought the vehicle, days after, I went back to the dealership where I bought it at, and they told me as well, that Ford would take care of the recalls and issues within the first 3Years/36,000Miles original warranty, and when that's over, since I bought the extended warranty from a Chrysler dealership that they would then take over with repairs and issues with the vehicle. But, I had the Ford Dealership put "Full Synthetic Oil" in my vehicle because first, the engine oil lasts longer instead of going every 3,000 miles to get it replaced, I can actually go every 6,000-8,000 miles every time. I also use 89 as my gasoline in my vehicle so it performs better without the extra additives the 87 gasoline receives. So, I made sure before I left for my long haul across the United States that my vehicle is "Sound" and "Without Issues" during my drive. I have been back since and I am still loving my 2016 Ford Flex Limited, in the Magnetic color. For everybody, when you buy a vehicle, whether it's New or Used, you should check the VIN# for recalls after you have bought it so that it doesn't have any problems in the long run. I felt bad for the person who left the review that her Ford Flex wasn't new anymore after 6,000 miles. If her and her husband did their due diligence regarding the VIN# and Recalls, then they wouldn't have this issue. For all of the vehicles I've had in the past, I always look into the VIN# and reviews from other people from other websites and if the vehicle isn't as good, then I wouldn't buy it. Again, I have been dreaming about buying a Ford Flex since it first came out, and now I have one, and am loving every moment and drive with it. Although, I wish there was a used Ford Flex with the EcoBoost engine in it, because I love the speed and my vehicle only has the regular V6 but, I still do love it. Hope this review helps with future customers and with the FORD FLEX.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best family car

M F, 06/17/2016
2016 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
45 of 53 people found this review helpful

This is my second Flex, I traded in my 2009 for a 2016. It is the best family mover. My husband's Ford Explorer doesn't have nearly the space or flexibility as my Flex. I can haul 6 kids and all their stuff. The cargo area is deep so you have a lot more space than some other cars. It has great leg and head room, even in the third row. The third row sits up, like stadium seating, so it is less claustrophobic. My SEL has a 120V plug and well as many charger locations which is definitely needed. The sync system works very well. I looked at Toyota, Nissan, Honda, GMC, Buick, Hyundai but the Flex was definitely the best.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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