Used 2016 Ford Flex Consumer Reviews

So far, so good

Bought this car as a replacement for the nice design but poor execution predecessor, Ford Freestyle. Interior is almost identical except for the addition of electronics and high tech. That is something you would expect in going from a 2005 to a 2014 vehicle. Only negatives so far is the outward appearance which looks like a refrigerator box on wheels, an uncrated car, or a hearse AND a transmission that seems a little rough on shifting. Will update this review as time goes on.

Give us some room please...

A few years ago we were in Charlotte, North Carolina where I had been training (5) truck drivers. We needed a large vehicle for transporting us to Dallas, tx. The agent offered us a p.t Cruiser. I complained to the manager, and she gave us the ford flex. We had a great ride, and plenty of room for our luggage, and tools. It was great on gas also. I've since owned 2 ford Taurus cars. I'm looking forward to getting a flex soon. Loved it.

nightmare on wheels

This car has been a personal nightmare. The cruise control wants to kill the transmission because it can't make a small rolling hill. The car will downshift a minimum of twice to three times just to maintain speed for a 200 foot length incline. So the general car ride you are constantly feeling acceleration or deceleration because the engine (cruise control) cannot maintain speed control unless it's perfectly flat. The safety features cause constant grief. First the car has to be in park to unlock anything. Which causes grief anytime a person is trying to open the trunk when I pull up to pick another person up. The doors also constantly locking themselves so that I am afraid to close the doors if the vehicle is running and I need to step out for a minute. The seat belts suck, I have one that doesn't recoil when you unclamp it. Which even the unclamping button for the seatbelt rips out my fingernail when I go to use it to lock or release the seatbelt. Then you have the push button to start the car feature has been the absolute worst. First, it doesn't have the standard selections that you would have with turning your key (accessory, on, off). Instead you press the button and try to get into the desired mode. Which you had best only want that mode for a small time limit, because the car will decide to shut off randomly if a few minutes pass. Then the keychain has a hard time 'detecting' to even start the car. I have replace the battery multiple times in hopes that might of been the problem. Unfortunately, the only problem was the keychain was absolute garbage and has drained the watch battery in the keychain 4 times in six months. The car also eats tires quicker than any car I've ever owned and I've had several (15+ in my lifetime). The alignment for the tires also gets knocked out, which the ford dealer wouldn't even admit. Even though the car was shaking violently, I guess that's how ford thinks their cars are supposed to run? I did eventually find a shop that did a realignment job and fixed this after a bit of grief. Then the next complaint is that the car is inconvenient to work on to do simple tasks such as change my own oil. The car has additional covers on the engine that has to be removed just so I can get to the oil filter and drain plug. I'm not sure what I would do if I didn't own my own car lift. The glovebox storage is also small and always has trouble latching due to the locking mechanism in place. About all I can have in my glovebox is the owners manual. I will never buy another ford in my life due to this car.

Flex

Ford Flex seatbelt problems

We’ve owned our flex for 4 years now, and we love it for the most part. My major complaint is that 2 seatbelts have locked up, and we couldn’t fit our entire family of 6 in the car until they were fixed.