Used 2013 Ford Flex Consumer Reviews
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We have a limited number of reviews for the 2013 Flex, so we've included reviews for other years of the Flex since its last redesign.
Love the Flex
mowog, 06/09/2012
2012 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
9 of 9 people found this review helpful
We chose the Flex for its interior space, exterior styling, and 4,500 pound towing capacity. We think the red with white roof combination looks stunning. We were concerned that the non-turbo engine would struggle pulling our 3,200 lb. camper in the mountains, but the standard engine has worked just fine -- including a tow through the Eisenhower tunnel at 11,138 feet. Mileage commonly runs around 26 mpg on the highway, and 16 mpg pulling the camper at 60 mph. We love this vehicle.
Flexy
Emullrt, 06/28/2018
2012 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)
8 of 8 people found this review helpful
I bought my Ford Flex in 2012 with 150 miles on it basically out of the box. 257000 miles later I just put brakes on it. I have literally done nothing but change the oil every 4000 miles and this car just continues to run excellent! Depending on how fast I go out on the highway it's close to 25 miles per gallon. It's roomy and you can instantly convert it to 7 passengers and there all regular seats not a bench seat. It has a big nice smooth ride and it handles great and when I need power I just put it down on the floor and it flat gets up and goes! It's excellent in towing and I can pull the biggest trailers with no problem whatsoever! I love the sync system in it which is very easy to integrate your phone to the system. It sits lower than an SUV but higher than a car which makes it easy to get in and out of the car. This Flex was by far the best purchase I've ever made in a vehicle!
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2013 Ford Flex for sale near you
3 of 129 listings
- SEL WagonMSRP: $7,9993 mi away
- Limited WagonMSRP: $8,998102 mi away
- Limited WagonMSRP: $13,998258 mi away
See all 129 listings
A Love/Hate Relationship
Wendy, 08/09/2018
2013 Ford Flex Limited 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)
17 of 19 people found this review helpful
I just traded my 2013 Flex after buying it brand new in 2014. I hated to trade it, but knew I couldn't keep it--for several reasons. First and foremost, the climate control--in 40 degree and below weather, even with a warm engine, it would intermittently spew ice-cold air, particularly at idle. Despite taking it to the dealer on at least five occasions, it was never fixed. The first three times they told me there was nothing wrong because they were able to turn it up to "HI" and get warm air. The fourth time they blamed it on a low coolant level and added antifreeze. The fifth time they said there was a coolant leak and charged me to replace the hose, and it still blew out cold air when I needed it to be warm. I also had a problem with the door latch on the driver's side front door--the Flex thought the door was open even when it was closed, which resulted in annoying "door ajar" warning lights and interior lights that wouldn't turn off. When I started having trouble with the Flex, I grudgingly purchased the extended warranty I had refused at delivery. Sadly, it paid for itself quickly. The door latch alone would have cost me more than $400.00 to replace otherwise, but even with the warranty I had to fight with Ford to have them cover it. There was also the matter of the mysterious split battery, which resulted in wiring harness replacement. The latch on the seldom-used compartment between the front seats broke within a year, and I would rather have had the extra seating capacity than the refrigerator/freezer between the second row seats--but I knew that was there when I bought it. The gas mileage was horrible despite my efforts to keep my foot out of it, and it ate tires like a champion--by spring it would have been on its fourth set, and those wide 20" tires aren't cheap! Regardless, I'm going to miss it for more than one reason. First, the performance! More than one sports car owner was surprised when they tried to cut me off in traffic, and on the straight, it was tough to beat. For a vehicle that looks like a glorified lunch box to have such great performance took a lot of people aback. The Flex was comfortable--both to get in and out of, and to drive, the stereo was amazing, and it was a wonderful road car. I could fit all five grandchildren in it and still not leave my husband behind. The self-parking option was creepy, but much better at parallel parking than I was, and the headlights, even on low beam, were bright enough that people coming toward me would flash their lights to get me to dim them. It was always up to the challenge of our horrible, record-setting NW PA winters. If I could have afforded to replace it with another Flex, I would have, but you have to get the Limited to get the AWD and the EcoBoost, and almost $50K is just not in my getting-ready-to-retire budget.
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Fabulous Flex
Win Hollister, 04/05/2016
2012 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)
6 of 6 people found this review helpful
We purchased a Flex in 2012 to meet the needs of traveling, towing boats and moving. The car performed admirably. Unfortunately, we recently had a severe accident at highway speeds which totaled our car. The air bags deployed properly and the interior was untouched. Engineering is excellent and we look to replace the car with another Flex!
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Great design, BIG room, electronics nightare
David, 06/20/2017
updated 07/01/2019
2013 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
15 of 18 people found this review helpful
Electronic gremlins forced sale (got out good fortunately) - Had enough, it wasn't worth it. Vehicles owned (personal and/or business), all bought used in the last 20 years, all run to death with hundreds of thousands of miles on each: '99 Honda Odyssey, '00 Odyssey, '04 Toyota Sienna, '96 Audi A6, '02 Audi S4 Avant, '00 BMW 528iT base and '00 528iT Sport, Porsche 911s ('74, '84, '05, '07, I kept the old ones!), Toyota '12 Prius V, '11 Prius, '04 Volvo V70, GMC box trucks, Dodge pick up truck, and sooo many more. I swore I'd never buy another minivan with electronic doors (all a freakin' nightmare of problems). Solutions for AWD 7 passenger vehicles with any left over cargo space are pretty limited with many decent performing SUVs offering very little cargo space when loaded with 6 or 7 passengers! By the numbers, Flex stomped all the competition (besides HUGE silliness like a Suburban) and it drove much like a quality euro wagon with well damped suspension and decent (actually, really good) handling without the higher center of gravity in vans and full SUVs. All sounds good, right? Until the rear door sensor started to insist a door was open (sometimes not allowing interior lights to go out)... OK, no biggie, fixed under "certified" warranty requiring both the sensor and the internal door part of the equation as well. 3 months later the other rear door did the same thing... woops, 1 month out of the EXTREMELY LAME 12 month certified warranty. Sorry pal, no help from the dealer. Still minor issues (though what happened to simple buttons for door switches???!!!). BUT WAIT THERE'S MORE... The stereo/audio, blue tooth (all sound) ceased to work! Integrated system with My Touch or whatever (which wasn't a great feature to begin with)... then it got worse! While my wife was driving 90 minutes away to the airport to pick up her sister, the stereo turned itself on at full screeching volume crackling and popping... and wouldn't respond to volume control or turn off! Not even when the car was turned off. She was hysterical and sort of screwed! From a distance, I called a Ford dealer near her location who referred me to a car audio shop (!) nearby. There they lifted the battery terminal, waited a few minutes and reconnected and the radio was off. There's a fuse for the audio but they didn't have time to find it (after closing hours). Tech (late for a parent/teacher conference) showed my wife what to do with the battery and even gave her the wrench (nice people)! Local dealer says? Oh, at least two hours labor to diagnose... ummm, nothing to diagnose, the entire infotainment unit has to be replaced. Ordered a used one (salvage yard) for $200. We'll see how that turns out. Between complicated drive trains, silly transmissions, automatic electronic doors, electronic "driving aids" (uh, learn how to drive!), connectivity, blah, blah, blah, you can't buy a late model vehicle that isn't plagued with non-stop issues, both minor and major. Sad state of advancing automotive electronic "growing pains" we live in. I'll stick to my '98 E36 M3 and '00 528iT wagon. Still not real major issues (engine, tranny and the like), but ("trust your instincts") I fear I may have purchased my first lemon in 45 years and even though I'm fixing these issues, she is totally turned off to the Flex and has severe stereo trauma being constantly afraid it will happen again. She's currently driving her old '04 Sienna with 210k miles on it (I kept it for awhile as a back up vehicle, no fool am I!) P.S. - The vehicles needing the least major/minor repairs? Our '12 Prius V (not a dime beyond tires, brakes and fluids in 150,000 miles), the Sienna (once I shut off the power doors). I'm a German car freak, but Hondas and Toyotas truly earned their reliabilty reputations. Unfortunately, from my research, the latest models and newer versions appear to be subject to the same technology "growing pains" and complicated system failures as every other manufacturer. Final thought - buy low mileage garage queen vehicles from the 90's and early, early 2000 years. Put a blue tooth to radio device in and motor on!
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