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Used 2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A) Consumer Reviews

4.4 out of 5 stars
40 reviews
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3.25 out of 5 stars

Ford Does Not Support

jstaples15, Louisville, KY, 12/29/2012
Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
14 of 16 people found this review helpful

I have a 2009 Ford Flex that was involved in an accident with a deer. According to the repair shop, there is a necessary part that is needed on the vehicle, P/N 8A8Z16138A, that is not in production and not available anywhere in the US. I contacted Ford Motor Co. several times and they have informed me that they have no planned date for production, due to tooling issues. Their stand on the issue is that it is not their problem. I have exhausted all contacts and Ford has no answer when my car may be drivable again.

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1 out of 5 stars

WORST CAR I EVER OWNED!!!

Tim Chouinard, Austerlitz, NY, 12/31/2015
Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
8 of 10 people found this review helpful

I have been buying Fords for quite some time now but I have to say this car has completely turned me off to Ford. I bought the car as a 2 year old lease return. THANK GOD, I had the sense to get the extended warranty. I paid an additional $2,000 for it and it has literally paid for itself 4 times. I have had to replace practically every component of the underbody of the car Bearings, Springs, steering column (twice), Tie Rods, both tail light housings at $550 apiece (not covered under the warranty), heat stopped working on passenger side. The list goes on. And the car doesn't even have 100,000 miles on it. I am literally picking it up at the dealership tomorrow and it is going right to another dealership where I am trading it in for a Grand Caravan. GOOD BYE!!!!!! Don't buy this car!!!!!!!

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3.75 out of 5 stars

Sticker shock

surfredski, Bellevue, WA, 03/09/2013
Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
7 of 9 people found this review helpful

In general my 2009 Ford Flex has been a very enjoyable car, I've almost 50,000 miles on it other than the center console latch breaking in the first year it's been a good car. Last month I had noticed two of the panels between the doors was loose. These are about the size of a bumper sticker and run vertically between the doors. The dealer said it would be $198 for each panel. Last week one of them flew off the car and I realized they are basically stickers. The plastic panels are held on with foam tape whose glue is now failing. I can't believe Ford is charging $198 for what are glorified stickers! My car was always hand washed, garaged and Seattle is a mild climate. Anyone else see this

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3.13 out of 5 stars

Be careful of Stability control

Todd, 11/16/2010
Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
3 of 3 people found this review helpful

The design and concept of this car is great. Unfortunately I have had to sell it over safety concerns. The car's stability control engages for no apparent reason and brings the car to a sudden halt. No one appears to be wiling to address the issue. I would be careful of a family based car that is potentially unpredictable.

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2.25 out of 5 stars

Overall, Hunk of Junk!

kelsey_b19, Oceanside, CA, 04/21/2012
Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
14 of 21 people found this review helpful

My husband and I have had nothing but problems since we got our flex. What's worse is the countless number of times we have to take it in to the dealer. They do not acknowledge the fact that this car should be considered a lemon. It has a foul smell coming from the ac/heater, the brakes grind and pulsate when you apply pressure, the interior has a constant rattling sound, the front console latch broke off within one month of buying it, the cheap plastic air vent covers fell off within 6 months of buying the vehicle, and the transmission grinds, jerks, pops, and seizes up often. We bought it from ken grody ford in carlsbad, ca and they sold it to us with electrical problems in the headrest!

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