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Used 2023 Ford Escape SUV Consumer Reviews

3.4 out of 5 stars
14 reviews

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Pros
Cons
2 out of 5 stars

Disappointed

Mitch, 08/30/2023
2023 Ford Escape ST-Line 4dr SUV (1.5L 3cyl Turbo 8A)
15 of 24 people found this review helpful

I rented a brand new 2023 Escape ST Line from Enterprise from San Francisco Airport. I own a RAV4 Hybrid and have been curious how an Escape compares. Since this was a newest refresh of the Escape, I took it over an older Sportage and a Compass. The Escape struggled to get up grades on the freeways. I discovered this Escape has a tiny 1.5 liter turbo 3 cylinder engine. Why on earth would you insert a tiny engine, turbo or not, in anything but an economy car? I had to push my foot all the way down to make the delayed turbo kick in. And the angle of the accelerator pedal was weird. Because of having to struggle the steep hills of the Bay Area, highway fuel economy was not great as you would think. 25? The most obnoxious problem was the auto start / stop. The engine kept kicking even with my foot firmly on the brake pedal stopped at red lights. Like it was possessed. Drove me crazy and I didn’t know how to turn it off. After two days I was ready to bring the car back and switch. Well, I had a good excuse… the rear power window got stuck in the down position. Maybe a bad switch? On a brand new car with a few thousand miles on it!!!!! I tried everything but it would not work again. Another thing I noticed was the skin on my finger would get pinched by the power window switches. No matter how hard I try with my subsequent Hyundai Kona and Honda Passport rentals, I could not pinch my finger. Also, I didn’t like like the odd graph like fuel gage. I didn’t know what I was looking at. Stop reinventing things that don’t need to be reinvented. I was so glad to be out of the Escape. It’s a shame, because it was fairly comfortable, rode well and felt solid, not tinny like my reliable RAV4. It’s like the two different groups designed this car. One group who wanted to make it great, and another who wanted to destroy it.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Not worth it

Cmymaverick76, 12/01/2023
2023 Ford Escape ST-Line 4dr SUV AWD (1.5L 3cyl Turbo 8A)
6 of 9 people found this review helpful

I have an ST line. The vehicle is stylish and sporty. Seems to have decent power. That's about all the good. The bad. It feels very cheap for 35k. The infotainment is very laggy. All the buttons on the steering wheel are super tinyband in my opinion in strange positions. AKA your voice command button is on the left but to hang up is on the right. The music skip/next button is on the right but the volume is on the left. Not a deal breaker just annoying. Other buttons like them automatic lift gate don't seem to respond without pressing hard. The heated steering wheel is a favorite feature on any vehicle. This one has this feature but only seems to hear the outer side and not all around. When gripping in some areas you will find it to have no heat at all. Just very spotty. The interior quality feels very cheap. With just 500 miles the leather seats are already wrinkling. The steering is strange also. When on the highway coming out of a curve it feels like the steering has a delay from your movements. The engine vibrates a lot when at idle and transfers to the entire vehicle. You feel like your in an very cheap economy car. Overall I would pass on this car. It's not worth the price tag. This vehicle should have a price of about $18,000.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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2023 Ford Escape for sale near you
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5 out of 5 stars

Great vehicle.

Mack Smith, 02/04/2024
2023 Ford Escape 4dr SUV (1.5L 3cyl Turbo 8A)
3 of 4 people found this review helpful

I found the vehicle to be very easy to operate and my salesman Danny Park helped me with anything that I didn’t know how to do.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

I wanted to like it

DCdriver, 12/05/2023
2023 Ford Escape ST-Line Select 4dr SUV AWD (2.0L 4cyl Turbo 8A)
6 of 10 people found this review helpful

I have had friends that had Escapes in the past and liked them so when I got one for a long w/e rental where I would be doing a lot of driving I was looking forward to seeing how it did. It did incredibly average. There was nothing really wrong or right with it. There was a mix of good and bad plastic. Most control were well laid out, but controls that were not frequently used were hidden under multiple layers of menu that took a long time to find. Ride and handling were just OK for a small SUV. Ride was good on smooth surfaces but lost it over big bumps. Not floaty like some car without handling packages. But too much lean for handling and generally didn't give me much confidence. Performance/acceleration was mixed. It was generally pretty good, but when merging/passing it just did not want to downshift enough and struggled to do it. And this was with the larger engine. Road, wind and engine noise were again OK. Never enough you couldn't hear but always slightly annoying. Base stereo is just that, a base version that is ok if you just what something playing but not something you really listen to. Hopefully the upgrade is better. Back seat is pretty good, but cargo area was disappointing. Fortunately I did not need an opportunity to really test the brakes, but in normal usage they were fine. For a 4 wheel drive vehicle gas milage was pretty OK. Just over 30 over 500 miles of combination highway and city driving. All said, it was a LOT better than a RAV4 that I had rented a couple of months earlier, but not nearly as good as my own 2016 Golf sportwagen.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Phenomenal

BethAnn , 07/06/2023
2023 Ford Escape Active 4dr SUV AWD (1.5L 3cyl Turbo 8A)
3 of 5 people found this review helpful

Loge my new car it's so comfy and rides so smoothly.

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