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Used 2020 Ford Escape Consumer Reviews

3.9 out of 5 stars
145 reviews

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5 out of 5 stars

It's a HOME RUN....and 600 MILES range to a tank!

Kris N, 06/29/2020
2020 Ford Escape Titanium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
21 of 21 people found this review helpful

After much research on compact SUVs and the usual bias towards Toyota and Honda, and after test drives, decided to take a chance on the 2020 Escape - hybrid Titanium package. Am I glad I did! THIS PRODUCT IS A HOME RUN from Ford in its category. After close to a month of ownership, I am simply blown away at every aspect - from quality of build, to handling, to interior space, to performance, and to even aesthetics when compared to the RAV4 and CRV. Being a new owner, I can't speak to reliability or durability but there is no reason to believe they will be materially different from Toyota or Honda, given the global nature of present day automobile platforms. Escape has a distinctly Euro look and feel to it inside including a sleek instrument panel - more like a information display panel since it is all one big screen it appears. Navigation and camera images are crisp and HD with convenient touch controls. Ford autopilot is as good as any (better than the Audi Q7's that I have). Get this - I got a whopping 600 MILES IN ONE TANK OF GAS (the one I drove out of the dealer lot with)! Averaging around 42 MPG. Yes, some of the inside plastic could feel more 'high end' but plastic is plastic no matter how it looks or feels. And that seems to be the order of the day in all autos these days. If any con - the rear seat could be an inch deeper (thigh length). Other than that this is a product you don't need to hesitate to buy! GOOD JOB Ford, ensure reliability and durability and you are #1.

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5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Best Hybrid for your money!

Robert P., 05/09/2020
updated 05/12/2021
2020 Ford Escape Titanium 4dr SUV (2.5L 4cyl gas/electric hybrid EVT)
76 of 80 people found this review helpful

After a year, I still love this car. I recently took a trip where I rented a competitors SUV and there was no question that the Escape is superior. And it wasn’t just because I am more familiar with my car. The Escape has been trouble-free and still looks like it is new.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

2020 Escape Titanium Hybrid - Great Experience!!

SKJ Miami , 02/14/2021
2020 Ford Escape Titanium 4dr SUV (2.5L 4cyl gas/electric hybrid EVT)
19 of 19 people found this review helpful

I purchased a 2020 Titanium Hybrid back in November. I have almost 4,000 miles on the car and have had absolutely no issues. I traded my 2018 Jeep Grand Cherokee in after taking the Jeep in for 6 service issues in 5 months as I was approaching the end of the warranty. I previously had a 2015 Focus Titanium which I sold with 100,000 miles on the odometer and no problems whatsoever. The Escape caught my eye when it was released because of the sportier contours of the design and the high predicted reliability rating from JD Power. After 3 months of ownership I haven’t been let down. I bought the car at $8k under MSRP and cross-shopped the RAV4 and CRV. Both the Honda and Toyota lacked the sporty appearance and neither could come close to the safety features, self-parking feature, and MPG I get on the Escape. I’m averaging anywhere from 40-42 MPG in mixed driving and it has very responsive steering and breaking in Miami traffic. Both the CRV and RAV4 have very numb handling and I personally prefer the more European driving dynamics offered by the Escape. I’ve read multiple reviews about the interior feeling cheap. First of all, the front to back sunroof is amazing. I have the tan interior and I like the contrast with the darker soft touch padding on the dash and doors. The audio system is awesome and the digital dash looks cool when interfacing with the different driving modes. It’s definitely an understated interior vs. the Japanese or other American car competition, but it’s clear to me that this car was designed more with European tastes in mind, where it’s sold as the Ford Kuga. I’d recommend you give the Escape a test drive. Compare the incentives and discounts you’ll get on this car vs. the competition and it’s a no brained. Apples to apples, a fantastic buy with great performance!!

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5 out of 5 stars

We love this vehicle in so many ways!

Karen D., 04/17/2020
2020 Ford Escape Titanium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
61 of 65 people found this review helpful

We bought the Titanium hybrid with AWD. In all around driving so far, we're averaging 40.5 mpg - on mostly freeway driving even with AWD. On some trips of 50 miles, we've achieved 49.5 mpg! Amazing - very pleasant surprise. There is very little negative to report and it's minor such as eliminating the CD player. The choice was between the Toyota RAV4 and this vehicle. The hybrid RAV4 we tried had wonky brakes that we would supposedly "get used to" where the Escape hybrid has excellent and normal feeling brakes. Despite having slightly less horsepower, our hybrid can pass cars with ease at all speeds, and it's quiet - something that really bothered us about the RAV - it was a bit throaty when accelerating and made a funny noise every time we braked. We thought about waiting to try out the new Honda CRV first but we decided not to wait after trying out the Escape. Besides an excellent sound system and bells and whistles that are easy to access and work flawlessly, we were surprised at the roominess inside.

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5 out of 5 stars

Great car with some inconveniences

Sebborn, 10/06/2020
2020 Ford Escape Titanium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
16 of 16 people found this review helpful

This is a great car. I am getting better milage than the EPA estimates and I enjoy driving it. My first trip in it was an hour and a half across the Southern Green Mountains of Vermont. The car has plenty of power when climbing hills. I had no problems passing slower vehicles and I never noticed the gas motor cutting in or stopping for that matter. The handling is very responsive and feels good. The steering is tight, not too loose but not too stiff either. The seats are super comfortable. Visibility out of all the mirrors is great although, like most, you are better off with the rear headrests lowered if you don't have passengers back there. Two issues that are not deal breakers but you should be aware of. You have to walk around the car to fold down the read seats (and their headrests) and release each half. There is no release in the back of the car. In addition, Android car play does not work unless the phone is connected via a USB cable. With bluetooth and WiFi in the car, one or other of them should be able to connect. The wireless charging is great but it;s purpose is defeated by the need to pulg in a cable for Adroid Auto. Everythnig else works as advertised. The carpets are easy to clean and there is a 12 volt outlet on the left rear side panel that is great for powering a vacuum or a refrigerated cooler. I'd still advise a set of floor liners front and back. All in all, I am pleased with the purchase and would have no problem suggesting it to a friend.

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Reliability
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5 out of 5 stars
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