OK, so I had to replace the left front parking light bulb two weeks after we took delivery. Otherwise, the only times this car has been in the shop in its first 39K miles are the regular maintenance procedures (oil & filter changes, tire rotations, etc) done at the dealer's shop every 5K miles. Three weeks after delivery we had a 6- to 8-inch snowfall, with moderately heavy (wet) snow. I spent a couple hours driving on unsanded hills, through plowed snowbanks at driveways, around unplowed parking lots behind the business section, purposely putting this SUV into situations where getting stuck would be no surprise. The "Intelligent 4WD" performed perfectly, keeping me on the move with no loss of traction. My wife and I both drive this vehicle, and we both find the seating comfortable and the ride acceptably smooth. What it lacks in smoothness it more than makes up in handling and stability, excellent cornering, and quick responsiveness on the steering wheel and the accelerator. All-round fuel economy is 24.3 mpg; on a 2000-mile vacation trip just completed it was 27.8, with the air-conditioning operating the whole way. As a rule, we do not burn rubber on starts, but I have found no lack of power when I needed quick acceleration to merge with fast-moving traffic. The 6-speed transmission shifts smoothly, and the ecoboost turbo kicks in without the hesitation reported by some users. I often use the "S" position on the transmission selector lever to control downshifting on hills and on stop-sign approaches, to save the brakes, careful to not over-rev the engine. Both of us like the placement of the shift lever at the angled intersection of the center console and the instrument panel. At our last dealer maintenance service, the techs measured the tread in the tires, and told me all four tires show even wear, and have sufficient remaining tread to be street-legal for at least another 15K miles. There have been no interior rattles or squeaks in this car, or defects in form-fit-function. Road noise is sometimes an issue, but that depends on the type of road surface. I expected cross-wind gusts to compromise stability on the road, because of the higher profile vs. our previous sedans, but this has not proven to be an issue. One day shortly after we bought our Escape, a friend asked what I liked most about it. My instantaneous reply was " It's easy to get into and out of". (This is a big plus for folks in their 70's.) We have found the rear seat to be less comfortable than the front bucket seats, but acceptable at least for short trips. On most mornings I get heat from the dashboard ducts about half-way into the 2-mile trip to my coffee shop. On very cold (single-digit) mornings it takes most of that four-minute trip to get noticeable heat -- very acceptable. The rear cargo space is adequate for shopping trips for this two-person household. With the rear seats folded down on our recent vacation trip, the full cargo deck was more than sufficient to carry 3 large luggage bags, three smaller travel bags, a box for snacks and water bottles, and 8 large cartons of dishes which we delivered to a china & glassware replacement service, plus hanging clothes and sundry other items. My only complaint about our 2014 Escape is the "infotainment" panel located in the center of the dashboard, because its operating logic is so convoluted that it defies this simple but rational ex-computer programmer's ability to understand it. In 1979 I bought a new Sedan de Ville and kept it for 10 years. In the past, I've always considered that Caddy to be the best auto I've ever owned. But so far, this versatile 2014 Escape is far more fun to drive, and less trouble to own.
It's hard to believe but at an 80 mile per day round trip commute I am already at 10,000 miles in a vehicle I bought in April 2014. I do winding up and down country roads and a piece of interstate hiway every day. Mileage now 26.5mpg in combined driving. Not bad at all. This car continues to perform as if it is a much more expensive car. Still hugs the road like a beemer and with excellent acceleration. No rattles or squeaks. Solid feel. Mytouch has worked flawlessly, with no problems and pretty functional. Moon roof puts in exactly the right breeze--not too rough but can feel it. At this rate I'll have 50-60K after 2 years. I'll come back for an updated review at 25,000.
I bought the Escape new on Black Friday and after 5300 miles and several trips back to the dealer....The dealer agreed to pay me back the entire purchase price on this very challanged vehicle. (1) the heat doesnt work very well, (2) the breaks squeal, (3) the interior rattles.
I owned a new 2010 and that was a VERY good vehicle 70K miles and only 2 trips to the dealer for recalls/TSBs.
We recently purchased a Ford Escape 2014 from Seeley Ford and Kia on Stadium dr. Kalamazoo Mi. This car was a real God send for the price they allowed me to buy it for. We find this car easy to drive with a lot of bells and whistles. I enjoy the technological part and the comfort of the seats and ride. We took it on a road trip recently from Mattawan, Michigan to northern Michigan around Gaylord then up to the bridge and back home on less then $70 for gas. Living on a fixed income this will make it a more do-able thing for us to travel on a shoe string savings. My husband and I are both disabled with Fibromyalgia and find it hard to ride for a long period of time. We suffered very little discomfort or fatigue from riding up to Gaylord or back home.
First the good news.
It is a nice looking SUV. Especially with the Titanium Package. We got a good deal on the price of the vehicle from the Ford Dealer in addition to 0% interest.
The 2.0 Turbo engine is smooth and powerful. This SUV has good acceleration with the optional 2.0 Ecoboost engine. Driving without being real conservative, we average a combined city/highway mileage of 27.3 miles per gallon. The ride is comfortable and the vehicle handles well. Brakes are good. Navigation screen is a good size and gives clear directions. Controls are good quality. The SUV has good room inside and the back seats laying flat is a great feature for more cargo space. They are also easy to operate. Heated front seats are nice and the rear camera/sensors work well.
Minor negative observations.
I wish there was just a little less road noise at highway speed. Seal at bottom of doors would probably help get rid of some of that. The front seats could use about another 1/2 inch of knee bolster. The Sony Audio System is acceptable but is not as good as the Harmon Kardon one we had in our last car. The Sync System has a hard time understanding voice commands. These are minor negative observations after owning vehicle for 18 months and 15K miles. Ford Escape is a great vehicle and a good value for the money.
Update: 26K miles. Still like the vehicle and I think it is a good value for the money. I wish the gas tank was about 2-3 gallons larger. My mileage has dropped to 26.7 average city/highway combined.