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Used 2011 Ford Escape SUV Consumer Reviews

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$5,200 - $15,998

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Pros
Cons
4.13 out of 5 stars

Detailed review

viper5333, 03/07/2011
2011 Ford Escape XLT 4dr SUV (2.5L 4cyl 6A)
127 of 134 people found this review helpful

As an owner of many SUV's, I feel qualified to provide a helpful review. I was worried about 4 cyl., but so far its pep has been a pleasant surprise. It has plenty of zip to merge safely onto freeways; it maintains 70 MPH with ease up steep grades. As a trade off, the tranny is noisy through first 3 gears. It makes an odd noise if you jump on the throttle from a stop. Once at cruise it is quiet. The front seats are awesome...don't know how Ford did it, but feels like the seats have their own suspension. Fuel economy is great...almost 30MPG on freeway. The Sync system is best built-in voice command system I have tried...and I have used many. It does have a few quirks...mentioned bellow

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5 out of 5 stars

Saved my life

doublepug, 04/08/2013
updated 04/13/2016
2011 Ford Escape Limited 4dr SUV (2.5L 4cyl 6A)
43 of 45 people found this review helpful

We purchased our 2011 Escape Limited used in March 2012. This was my primary vehicle, first SUV I've owned and I absolutely loved it. In late October, I and 3 family members were involved in a terrible car accident that totaled my Escape. I was 8 months pregnant at the time and I can say with absolute certainty that had we been in any other vehicle we likely would not have survived. The side curtain airbags deployed on impact and even though the front axle was cracked, my husband was able to steer the car to safety. It even called 911 for us and reported our exact location to the operator. I miss my Escape every day. If your top priority is safety, this is the car for you.

Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars

2011 Ford Escape

widrick, 01/20/2013
2011 Ford Escape XLT 4dr SUV AWD (2.5L 4cyl 6A)
44 of 47 people found this review helpful

Had a great experience at Grappone Ford. I had a 2005 ford escape and decided to trade it in. After driving the 2011 Escape with the new inline 4 engine, I was amazed. I truely love driving this vehicle. So reliable a vehicle, I recommend it to anyone looking for a great ride in comfort.

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5 out of 5 stars

Standing the test of time

RaymondReddington, 01/19/2019
2011 Ford Escape Limited 4dr SUV AWD (2.5L 4cyl 6A)
30 of 32 people found this review helpful

Very happy with my Escape. Bought it used in 2011 with a little over 55K miles on it for the very reasonable price of about 18K. For that great price, I was able to get the Limited Trim, fully upgraded with the luxury package and the optional Navigation system integrated with Ford Sync. The performance of the car is very good, the steering is very responsive and the car handles well, so I have not had to really test electronic assist safety features, but I have confidence in them should I need them. Front disc brakes are good, rear drum brakes are a little underwhelming. Acceleration is decent in the V6, though the electronic throttle body system and transmission can be a bit sluggish to shift at times, so it's a bit different to drive until you get used to it...you have to let the car warm up and keep RPM's down until it does, and avoid sudden bursts of acceleration. Fortunately, these are just smart driving habits, so it's not hard to do...but drivers who are used to flooring it at every green light to the next red one will need to adjust. Power is suitable, no one buys an SUV for 0-60 acceleration anyway, and has been more than adequate for all of my daily needs. All wheel drive is great living in the northeast, and the ABS system has proven itself in snowy climes. Have never had problems wih traction, power, or getting in or out of places even in heavy snow. The car is extremely comfortable, even for long road trips. I have spent 8-10 hours in the car in a single sitting and felt fine - just need a bathroom break here and there and can keep on driving. The driving position is high enough to offer a commanding view of the road ahead, without making console or dash items hard to see or reach. Power mirrors, dual zone climate control, power driver's seat, heated leather front row seats, and rear defrosting mirrors also add significantly to comfort and/or visibility while driving. Instruments are beautifully arranged, easy to read, and visually attractive without being distracting. Love the ambient lighting for cupholders, etc. There is plenty of cargo room, and the privacy cover in the trunk is an asset. Fold-down second row will come in handy if you need more room, although it's a two step process to get the seats to fold down fully. However, I have managed to fit 8 foot 2x4s in the car with minimal trouble, resting them on the center console with the second row down and being able to close the trunk to secure them, so it's more than adequate for most needs. Roof rack and crossbars are useful for those items that need to go up top. Center console offers plenty of room for all your needs, and there are lots of nooks and crannies. Having 4 cupholders, I also never think I'll be able to go back to any car that only has 2. USB ports are extremely helpful, as is having the navigation (even if you use Waze for traffic) just because it still shows you a map continuously. Makes identifying upcoming turns very easy. Bluetooth sync with phone is good for its time, and I still use it. All-weather floor mats - great addition - very easy to clean, too. The car has been extremely reliable for me - five years, and all I've had to do is replace the battery and have the rear brake rotors done. Tires are upcoming, but that's seriously it on maintenance. I'm sad they discontinued this body style because the new Escape is more Subaru shaped, so the cargo room appears to be less (or at least less useful) than on these older models, so I have no idea what I'm going to do for my next car. But thankfully, I have a while to think about that decision, as I expect my Escape to provide a good many more years of reliable service. The exterior is still extremely visually appealing as well, and I love the "steel blue metallic" color of mine. Fuel economy is very good for the time and for its class, as despite the EPA estimates, I actually get about 25MPG highway, and living in one of the most congested cities on the planet, my combined is still around 23MPG (though I try to minimize sitting in traffic as much as possible). For a 2011 AWD vehicle, that's nothing short of great. I regret nothing about purchasing my 2011 Ford Escape Limited.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2.88 out of 5 stars

Noisy and poor transmission

mvirgolici, 02/03/2015
2011 Ford Escape XLT 4dr SUV AWD (2.5L 4cyl 6A)
53 of 58 people found this review helpful

I'm working in automotive industry as engineer for the last 30 years. I bought this new 2011 Escape in Canada for my wife as she liked it during the driving test. I wouldn't buy it for myself. The car is noisy, a combination of engine, exhaust and poor sound insulation. I also knew from customer reviews that transmission for the 4 cyl engine is a concern. From day one, an average 4 times per week the transmission STRONGLY jerks when I reduce the speed below 25 miles per hour or shift in reverse at start. Canadian dealer tried to fix it without any luck, now living in US the Americans tried as well, they just gave up saying by loading the latest shift software there is nothing else to do.

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