My 2011 Ford Edge is serviced regularly, just before the 5 yr mark it broke down while driving. Found out that there was water in the engine oil and I need a whole new motor at a cost of $7K for a car that was under 5 years old. Because i drive my daughtet to her club soccer tournaments on weekends the mileage was over the warranty and thus Ford would not warrant the motor. A car this new should not require a new motor! Something is definitely wrong with Ford and now the back up camera is flipped upside when reversing.
Yesterday morning I would have told you I love my Edge. Today it is junk. We bought our 2011 Edge used with 48,000 miles. It has been meticulously maintained and lovingly driven. We typically drive cars at least 200,000 miles and subscribe to the theory that if you take care of the car and replace parts when they need it, it will take care of you for a long time. Yesterday, two minutes after leaving my home, a light came on warning that my coolant was at a dangerous temperature. I had it towed only to discover that the water pump had failed and since it is internally located in the engine, it has destroyed my engine. I will either have to replace the engine, only to risk a repeat of this episode in 50,000 miles or so, or get another car. After researching this, I have found this is fairly common on the Edge, Flex, Taurus and F-150. Just to replace the water pump prior to catastrophic failure is over $2000 and they will fail at some point, folks.
Our Edge Limited is only 6 years old. Immediately after the warranty, the backup camera somehow inverted the image upside down. Cost would be hundreds to fix, so we never fixed. Ffwd to today, the car started sputtering on my wife and then shut down in the middle of an intersection. Ford tells us the entire engine seized up and will cost almost $7000 to repair! That is insane for a 6 year old car. And worse, they cannot tell us the cause without tearing it apart. The car was just serviced a month ago for an oil change and the brakes were just serviced 3 days ago. We gave the car 1 star for everything because a comfortable safe car is useless if YOU CANNOT DRIVE IT!