Used 2012 FIAT 500 Hatchback Consumer Reviews
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Open Body Seams During Manufacture
I bought my new, 2012 Fiat 500 Pop on 12/22/2011. Three days after purchase, I noticed an interior water leak and returned the car to the dealer. The dealer found that the cause of the leaks were, "body seams that were left open, unwelded and unpainted during manufacture." Got the car back after 23 days in the shop. That day, I noticed electrical problems and that the leak wasn't repaired. Returned it to the shop More open body seams were found around the windshield. I requested a replacement. Fiat agreed. The dealership acquired my replacement on 02/10/2012, but has yet to get it to me (03/01). My Fiat Case Manager is Kathy Nelson, but I have no way to contact her. I regret my purchase.
Can't Wait To Get Rid Of It!
I've had this car for three years and have put 20,000 miles on it. Bought it because it was adorable, inexpensive, and great for my city-street/low-speed commute (which is now a freeway commute). Here is my take on the car: The GOOD: Cute as heck. Verde Chiaro color still turns heads. Good little car for putting around town (grocery-getter) on city streets. Brakes are responsive. Storage space in the car is about what you expect - not a lot of room but with a little bit of tetris skills you can fit a lot. Decent gas mileage (I expected better for a car so small). The BAD: I fear for my life on the freeway - no joke - and I am a very good driver who has never had an accident. Blind spots galore! Acceleration is extremely unreliable - sometimes you give it gas and it reluctantly goes slowly, other times the engine revs but it sits there... So if you need to make an evasive maneuver that requires accelerating, hit the gas and hope for the best. Engine noise gives me a headache. Interior shows scratches easily. My tire pressure monitor sensor stopped working at 15k (I haven't the time during the week to have it taken care of since the dealer won't do anything other than oil changes on Saturdays). My boyfriend said it's like a beer can on wheels and worries about my safety every day. Must use 91 octane or better gas for best performance. Doesn't always start on the first turn (Fiat said this is normal for this engine - ???). I foolishly accepted a lease term longer than I wanted and am almost done but am seriously considering eating the penalties for turning it in early. Especially since it looks like it is prone to having more mechanical issues that I would be responsible for.
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- Pop 2dr HatchbackMSRP: $6,99287 mi away
- Pop 2dr HatchbackMSRP: $5,499101 mi away
- Pop 2dr HatchbackMSRP: $6,999101 mi away
Totally Disappointed! Hell on Wheels
This is the worse car I've ever had. Since day 1, the dashboard isn't happy unless there is an indicator light on! It's always something wrong with the car, things that should hardly ever go wrong. The headlamps are always needing repair. It's a three year old car and already I've had the engine worked on 3 times, all lights replaced, a new airconditioner put in, the starter went out and that was over $500.00 in repairs, and most recently the gear switch cord broke...another $500.00 repair. I'm afraid to drive it and unfortunately I still have 2-3 years of payments to make on this car. I'm so very sad I trusted the good reviews and the commercials saying how great the car is. As far as fuel consumption..I pay just as much as if I had a larger car. I bought the car to help save money, help support dealers in in America and to have an economical car while I'm going through a low paying job transition and it has made me late with all my bills because of always needing repairs. I need a miracle to get me out of this car. so disappointed. I'm in tears writing this review. Don't buy one and don't listen to all the great ratings...because after your warrentee runs out, it's Hell on wheels.
Too many repairs - clutch failure not warrantied
I want to love this car, but one of the main reasons I bought it was for its affordability and I haven't even had it 2 years and I'm already paying 10% of the original cost in repairs! I bought it one year used with 11,000 miles on it. It's now 28,000 at miles and it's had problems with everything from cosmetic issues like peeling paint, to an air bag sensor failure, to a very serious no-warning clutch failure (which was not covered under warranty after 15,000 miles). The clutch replacement at a FIAT dealer has taken 10 days so far and is costing a small fortune. It's a fun car but just not holding up! I always drove a Subaru or Toyota before and I think it may be time to go back.
2012 Fiat 500 pop
I love my fiat its adorable inside and out and gets me where I want to go. Due to the wide trunk we are actually able to fit a lot in the back of my fiat with the back seats down including our lawn mower. I have had to replace my windshield several times due to rocks hitting the windshield while driving in highways due to fiat being so low to ground. I also think the windshield glass is not strong as the rocks were not too big and I was far from the trucks. Another issue I had was my hubcabs continuously fall off, I paid for two and then decided to stop paying for them and have had one missing for 9 months now as I refuse to pay for another. The clock in my car is always wrong, small detail yes but annoying, as I have fixed it to the correct time a dozen times and it weirdly keeps going back to 7 minutes behind schedule. The inside of the car is very hard to clean including the steering wheel and dashboard due to the texture and different finishes. It either doesnt clean it at all or leaves streaks, I have tried a bunch of different cleaning products at this point. The ride is beyond bumpy, my friends who have ridden in the car have stated that it feels like they are on a carnival ride. The back seats are not comfortable at all and not full side seats, so if you want that dont get a fiat. The front seat surprisingly has a lot of leg room per my husband. The car is easy to drive and park and gets great gas mileage. I have people asking me about my car and peering in the window all the time. Its an adorable car and fun to drive but definitely has it drawbacks.
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Clutch broke at 53,000km
Clutch broke at 53,000km, 4 months after the end of 3 year warranty. Cost of repair was CAD 1,800. Called Fiat Canada customer support, they did not want to reimburse.
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I'm not sure if my story will have a happy ending
As I write this, my car currently has just over 52,000 miles on it and just recently came off of warranty. It's a 2012 Pop 500, which is now three years old. Last January, I got in it to go to work one morning, and could not get it into gear. This baffled me, as it was perfectly fine the day before. Turns out, I had to have it towed to the dealership and they claimed that a bearing wore out in the clutch kit and an entirely new clutch kit had to be installed. At that time, the car was two - I've NEVER heard of such a thing and was horrified! The service manager was vary vague in answering any questions. Fast forward to this Holiday weekend...my daughter and I were headed out for breakfast in honor of my Birthday, when suddenly, the 'new' clutch blows in the middle of a busy city street, leaving us stranded with people honking and waving their arms madly behind us. This time, the car was stuck in first gear, the clutch would not engage and I was in a panic. We finally managed to push it out of traffic to a safe spot to wait for the tow truck. The kicker this time is that my beloved dealership, where I bought the car and have had it faithfully serviced for three years is closing it's doors on Monday!!! This left me having my car towed 15 miles south to a huge dealership that I've never dealt with before, whose online reviews for service are nothing short of appalling. Let me recap by saying that I thought I selected my car very carefully. I have absolutely loved an adored it, even though I've replaced both headlights (they are not cheap!) and tail lights and more hubcaps than I can count by now. I can live with those petty annoyances, but what really concerns me is that I have 16 months left to pay on this car, and the THIRD clutch is being installed this week. For the record, I baby my car, and most certainly do not beat up on my clutch. In fact, I'm hoping how someone can explain how a bearing gets sheared off, resulting in a brand new kit being installed, then the clutch plate gives way in the brand new kit, 10 months later. Looks like I'll be trading in my car as soon as it's paid off! I lack the words to express how incredibly disappointed I am. The WHOLE reason I bought a brand new car was so that I did not have to deal with maintenance problems like this. VERY, VERY POORLY DONE, FIAT!
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Fun car - just hope nothing breaks
I have really enjoyed my 2012 FIAT Sport. It is a fun car to drive, but there are issues. at 61,000 miles I am having to put in a new transmission, as the pressure plate has failed. I am not the only one, I am now at two weeks without my car, waiting on the parts. Everything that has needed to be done on this car takes a long time for the parts to come in. If you are considering a FIAT, turn around and RUN away from these cars.
Very Unhappy
I was driving at a speed of 55 mph when without any warning my car shut off. Thank God I or someone else was not hurt. My fiat is a 2012 with 53000 miles on it. The only thing Ive had to do is replace both brake lights at the same time and a headlight. When the car died, I could not get my key out of the ignition nor could I get the car out of gear. It had totally locked up. Just called the dealership and the car wont even communicated with the computer to find out whats wrong. Sounds expensive to me.
Originally Excited, Now Regretting Purchase
2012 Fiat: 43,208 miles - Automatic Trans. Purchased July/August 2014 from a seedy local dealership whom can't be held accountable for this "Lemon". It drives GREAT, when it's working but I live in the U.P. of Michigan. Hard winters are common and the car doesn't have much clearance (which I knew purchasing the car and wasn't worried). However, the digital displays do not work after 20 degrees (and in the winter that is normally -20 degrees). 25 minutes is usually how long i had to run the car to warm up the car enough for the digital displays to work properly (which wouldn't be bad except the accurate speedometer is digital). When I first logged on to their online service/maintenance report- I had seen that it was in for electrical work (I believe) twice, and did not think anything of it at the time. However, around Thanksgiving of that same year I had to send my car to the car dealership in Traverse City for work to be done. I did not get my car back until late December 2015 because the parts were out of stock. The customer service department was very nice about the delay, and towing to the customer service department was paid by the Fiat brand because it was under warranty (I paid for bridge tolls $50.00). I had to make arrangements to get a ride to Traverse City to pick up my car because they were going to charge me to bring it back. The dealership in this area that sold me the car, Fernelius Hyundai, would not help me in the slightest besides giving me a lender car for three days around Thanksgiving- they said it was my problem and I should be thankful for their generosity. When I received my car it worked fine, but then in February of 2015 the same thing happened again. I received free towing to Traverse City, and I had to pay bridge tolls again. This time customer service in Traverse City said they couldn't find the problem, but it seemed to be working fine (my theory was that since it is warmer in Traverse City they didn't have the same issue). Now it is January 2016, we had a warmer than normal winter. AGAIN, I have the same problem with my Fiat. I again will have to send it down to Traverse City to get it worked on, however, I don't believe it will fall under the 4 year warranty/50,000 miles. This means I will probably have to pay for the towing and bridge tolls out of pocket. I cannot in good mind sell my car. I believe Fernelius Hyundai knew of these problems. I no longer have access to the previous service records on my car that I can tell. I believe I have no protection in this but want to try. I can't believe there isn't a recall on my 2012 Fiat after having the same problem YEARLY.
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Don't waste your time and money on a Fiat
I love driving this car and it does turn heads, but it's in the shop a lot. I was willing to tolerate that since it's still under warranty, until the clutch "wore out". I've been driving a stick for 30+ years and have never worn out a clutch, so, in spite of what Fiat customer "care" said, it was not caused by my lousy driving. Although the rest of the car is still under warranty, the clutch is a wear item and is not covered. My car suddenly was undriveable (a potential safety issue), it was stranded 200 miles from my home, it cost $1200 out of my pocket to repair and over $300 in rental car fees to get home and then get back to pick up the car. This at less then 40K miles.
Not good
2013 Sport purchased new now with 34K. Same problems many others are facing. Starting stumble, clunks heard and felt through steering system, suspension bumpers, eating tires once a year! Its nice to look at and fun to drive but that's about it. Run away if you appreciate what a "good" car is. Chrystler doesn't care if your car is broken, they'll tell you it's all "normal". You know, that "normal" clunk in the steering. The same clunk which would have stopped you/me from buying the car if a new one made it! Mine had that "norma"l clunk after only 6K miles. Thanks for that screw Chrysler, I won't soon forget it! Your cars suck and Uncle Sam should've let fail like you deserved. Got worse! Clutch pressure plate springs failed at 59k. Fiat considers this a wearable item only covered by a 1 year, 12k mile warranty. All other clutch parts are un-worn. Disc looks new! Fiat demies any known issues with these pressure plates, yet many 5 speed owners are in this boat, weird!?! Garbage car from a garbage brand. Traded in at a HUGE loss after only 3 years. $14,000 in depreciation. I would NEVER buy another Fiat. If they were the last car company on earth,, I'd ride a bike.
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Fiat 500-The City Dweller
Our household has two 2012 Fiat 500 Pops, 20 serial numbers apart. Both vehicles have around 2000 miles on them. On one vehicle the oxygen sensor has failed. On the other vehicle the glove box is out of alignment. We bought these Fiats because they are cute, easy to get in and out of, easy to park, and had low initial purchase prices. Considering the standard features there wasn't another car in that size range that offered as much.
Disenchanted
I have a 2012 Lounge that I bought brand new and I am the only driver. I put 1000 km a week on my Fiat. Average 80km/hour. I have just over 141,000 km on the car and have been told by the dealer that the CV shaft (right and/or left) are toast and that maybe the transmission will also need replacing. I have a front end wobble at 65km/hour that goes away after 75km/hour. Anyone else have this problem? I'm looking at almost 6k to fix!!! This is ridiculous! I put over 480k on my toyota rav4, front wheel drive, 2 door coupe. This fiat should get at least 250k before I have problems like this.
Coming up on 4 yrs of ownership
Love the car, but hate the quality - and depreciation. Purchased new for HS graduate in May 2012. Rear bumper reflector just dropped off randomly - covered under warranty. Shift knob top broke off - covered under warranty. Steering clunk - tightened but not replaced with correct new intermediate shaft under warranty - clunk is back, but now 2 thousand miles out of warranty. Arm rest broke - cushion fell off - fixed my self with gorilla glue. Sun roof does not work - and pealed paint on strip in front of sun roof ( for over 20 months ) - but out of warranty - as I had no access to car since daughter had it at college. I am deathly afraid the clutch will die per other reviews - we have 54000 miles on the car. I do my own oil and filter changes as dealership service shop is only open during week and my daughter only comes home on weekends. Having said all that - the car is fun to drive with great brakes and decent enough acceleration for a guy who grew up in a time when zero to 60 in 10 seconds was considered fast. I asked dealership to make me an offer for trade in to purchase a used car off the lot ( Korean or Japanese ) - and even they don't want the car. NO offer. Paid 21K for it and now worth less than 7 K I expect for trade in. The Bose stereo is awesome. Gas mileage driving highway is above 38 mpg at 75 mph, so decent - but bigger cars get that now days. Would I buy again - no - way - ... will I keep it - probably will take it over and keep as 3rd car. I'm 6 foot 2 and just barely stay under the (broken) sunroof - so I can live with it - driving position is strange, but I am used to it. I like the car - I hate the quality and/or lack of responsibility by Fiat / Chrysler for standing behind the product for the following issues - Steering rack clunk / Paint peeling / arm rest - can't comment on the Sun Roof other than I read it was glued in from the interior and there is no way I'm paying for that repair.
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WARNING - Dangerous vehicle
while driving in left hand hand lane of I-95 in FL, (blood alley) the engine shut down and I had to drift over 2 lanes to the hard shoulder. got towed to dealership where the valve actuator, camshaft and generator had to be replaced. this vehicle had only 6000 miles on it. after NO help from dealership or FIAT corporate office I have no faith in this brand at all. I'm lucky to be alive. please note this is an automatic vehicle. there was no option for automatic in the dropdown menu.
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Wow--Exceeded all expectations
We have the 500 Lounge; the retro interior is great. Very comfortable seats. The sport driving option changes the entire driving dynamic on curving & hilly back roads. For a small wheel base car, the ride, handle and power is superior. It is surprisingly very stably at freeway speeds.
little one
Roomy enough inside for 2 average adults,simple radio with steering wheel controls ,mine has the power sunroof,really nice dont see alot these in brooklyn ny awesome city car,parking is pretty much point and park.Power is not the best ,but runs better on 93 octane in sport mode and helps that its a 5speed manual.If you want a 2 door compact car thats simple and goes a long way on 15 bucks of gas and isnt a mini or smart car,this ones good.
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Wow in a small package.
I bought my Sport in January 2012. I didn't expect to buy one but, was absolutely hooked after a test drive. I had A Mini Clubman that was being fixed after an accident. When I got the news that the Mini was being totaled there was no hesitation. I was hooked. I had my seats upgraded to red leather (with black tops) and had a black stripe put on the on side doors. It looks adorable and hot!! Still waiting for the black and white checkered graffic for the roof. This isn't Fiat's fault 3M is having production troubles. I love being able to make it my own. There are lots of things you can add for this car off the net. I got a fabulous shift knob etc.
Love-hate relationship
I bought my 500 sport with 3,000 miles on it - dealer sales staff drove the car. While it looked cool and was extremely fun to drive, I quickly learned to loathe the car. Two steering arms and one master control module later (car had less than 20,000 miles on it), I looked for any way to unload this car without taking a huge loss. In addition to these issues, the backseat began to come apart at 12,000 miles (and rarely did I have anyone sit in the back). The engine block heater worked wonderfully but it began to malfunction and send error codes to the main computer. I was calling the dealer (90 miles away) for service every few weeks. Finally, at 24,500 miles, I called it quits.
Don't buy a Fiat
Don't buy a Fiat because they don't stand behind their products!!!!! I purchased a used 2012 Fiat Pop May of 2014. In June of 2014 it needed a new purge valve solenoid and had a rotted transmission ground strap. The vehicle at that time had 54,274 miles on it. It had to go to the dealership in Johnston RI to be repaired. In December 2015 I had to replace a broken motor mount. My mechanic also stated that the control arm needs to be replaced. He called the dealership in Johnston RI and was told the parts on the 2012 control arm had been replaced with what the 2013 Fiat has because of poor engineering and that we would have to buy 2 lower ball joints, axles and knuckle bearings. The cost 1,800 not including labor. He asked if it was a recall and was told it was not. They advised him that if the vehicle was still under warranty and under 60,000 miles they would cover it. My anger comes from that vehicle would have been covered had the dealership done the right thing when the car was there in 2014. They knew at that time those parts were faulty. January I broke down and needed to be towed because of the Alternator and battery. February I need a thermostat, sensor and housing. What next???? I called Fiat to complain and all they could say over and over again “The cost of parts denied and the vehicle is out of warranty””!!!! I'm not asking about reimbursement on all the other repairs. They just need to do the right thing and stand behind the faulty parts when they knew it was an issue. Not to mention you can only get the parts from the dealership and they are rude and difficult to deal with. The cost I just shelled out for the alternator 389.70 and battery 155.69. Total for that repair with labor 741.98. I purchased the vehicle for 9,000 after my trade in. I am so angry I just want to get rid of this vehicle but can’t. I still owe 6,000 on it and when I looked up the Kelly blue book the car is worth 3,000. All I want is for them to repair this control arm issue with no cost to me and they won’t!!!!! Learn from me and before you buy do lots of research. The parts are very expensive and the dealership and customer service are sneaky and very rude to deal with.
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That happy Italian feeling
I traded in my Elantra for the FIAT and so far I'm extremely pleased with the car. It is a very coherent design, with everything I need and nothing I don't. I'm tall (6'5") with long legs and the Pop without sunroof fits me perfectly. A very tight little car with peppy performance IF you understand how/when to upshift and downshift to take advantage of the small engine. I have a base car with no options except alloy wheels and I'm amazed at all the features FIAT built into this car.
Should have known better than to buy a Fiat
I bought my 2012 Fiat 500 Pop used. This was 2 years ago and it had 36,000 miles on it. (Found out it had been a former rental car...in Las Vegas). The only reason I chose this one was it was the only used automatic they had (I can drive a manual but in L.A. I choose not to). Electrical problems from the start. Warning lights always coming on (Check engine). Half the time they couldn't say what was wrong. For a couple months the car went to service every other week. Finally got that to stop then one day I turn on the car and the mileage was blinking. Again to the shop for resetting. I took my car in for an oil change a couple weeks ago and was told it had a leak (somewhere where they needed to drop out the engine). $89 for parts. Over $1k for labor. (Not had it done). This past Friday I pushed the button to lower my drivers window and heard a thunk. Window dropped an inch and has stayed there. Getting it fixed today. Thankfully (without being consulted when I bought the car) I somehow ended up with the extended warranty - Maximum Care. So the window will be just $100 (deductible). Going to find out if the oil leak is covered as well. I wanted to trade in the car for a new 500L since they contacted me looking for 2012 Pops. Too much negative equity. Well no kidding. This thing had negative equity when I bought it. Kicking myself for not buying the brand new Toyota Prius C that I test drove at another dealership. As soon as I can this car is gone!
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Great Little Luigi!
We bought a 500 Sport in January. 1100 miles on it. No issues other than the fact that the door panels are made of cheap plastic and will scratch easily. Combined mpg so far is 34. Not great but better the the Miata we sold. Our 500 with manual trans. can get 40 on the Highway. Hilly here in Western Washington State which may be dropping the combined mpg down. Feel we got a fair deal from Fiat of Tacoma...Would work with them again. The added cold air intake and reverse exhaust add to the fun factor. Highly recommend this car. First service due at 8500. Will post more later.
Excellent bang for buck
I was skeptical at first, but so far..everything is great. I just traded in my 08 Mini for the Fiat 500 Sport. I live in Houston, and do a lot of running around the city. It's peppy, quick, and easy to drive and park. If you enjoy a smaller ride, you should seriously consider purchasing a Fiat. I test drove the manual and automatic through city streets and on the freeways. I felt that the manual had much more power and pep. You have to know when to downshift to maximize your driving potential. For the price, you definitely wont find anything remotely close. I miss the speed of my Mini, but not the overpriced maintenance and heavy ride.
Glad to be rid of it!!
I bought this car in august of 2012. RED, inside and out. I fell in love with the look. Bad idea. As soon as I took in on the highway the first time, the ABS sensor fell off. Then as soon as it spent one night in a snow bank), shocks were noisy. I can't remember how many garage visits, but they were never able to fix it. Then, the transmission failed, I was unable to press the clutch pedal. then again this winter, the same issue with the shocks after another night in the snowbank. Avoid this car at all costs. Dealer as well as Fiat Canada were extremely unhelpful too. Thank god another dealer was a lot more helpful. Got rid of the thing last week and bought a Toyota.
Lots Of Bang For The Buck
The Sport is the way to go for me. I think of it as a downsized Italian sports car. Rosso Red is awesome with those sport wheels and red brake calipers. At night the front end stands out with the bright zenon headlamps, driving lights and fog lamps all on. It says get out of my way. I love the exhaust note when in sport mode and I push down on the accelerator. Oh, due to my back problems I had to get the automatic but thats ok, because it's comfortable yet still exciting. Blue and Me has a hard time with voice commands, but the heated seats, Bose sound system with Sirius satellite, Automatic temp control, Factory security alarm is all worth the price. How about no cost maintenance. Like BMW!
Never again!!!
Horrible. Needs engine replaced at 34,000 miles due to a cracked head. Check engine light flashing all the time, arm rest broke off, ball joint in front so bad it failed safety inspection. Both emblems front and back fading out.
You have to Drive this car!!!
My first impression was to laugh at this car, it was tiny and looked 'different'. I never thought that I would Love driving it! The 6-speed Italian made tip-tronic automatic is a brilliant transmission! Shifts when you want it to & gives you a great power band. It's 101hp, so your not going to win any drag races... but you can throw this car into any corner, on ramp or off ramp almost at any speed and it will just go exactly where you point it! I was baffled by how amazing this car handled! In the sport mode, you will notice a difference in throttle response, shift points and steering feel. The Bose radio is amazing, the overall quality of the car is unparrelled in this price range!
Little Red Cherry Pepper
Car's great to me. Single guy, and tall, and car is fun, dependable and has just enough bells and whistles for me: bucket seats, great stereo, good heat/ac... I get more compliments on this car than I did on my mini-cooper. Maybe it's the rosso brilliant paint... Going on fourth year and hope to have for many yrs more... 21k so far, and always excited to get bend the wheel and go for a ride... For the price paid, I'm happy...
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Keep the small cars coming
I spent a fair amount of time in Europe in 2008-2009 and was impressed and a little jealous of the high feature small cars available over there. I loved seeing the 500 on the roads (you still see some of the old ones as well), but thought "this will never come to the states." Enter the bankruptcy of Chrysler and here it is. I waited a few months after they came out, reading many of the new owner reviews here, as well as reliability reports on the European model (some adjustments were made for our market), and decided to trade my VW. A few months later I am amazed at what a great car this is, shockingly roomy in the front, enough for a few suitcases in the hatch, and not bad on gas..
Looks aren't everything...
I purchased the car in 2012, brand-new,and wish I hadn't. First off, the car randomly powered off (the engine stopped, all the lights turned off, it just turned off!) well making a slight left turn on a very hot day. I went to the mechanic they said it was a fluke. Next, the car light turned on but the car wouldn't, the engine light all of the dashboard lights turned on, but the car wouldn't start. We managed to get the car running, drove 30 miles to the dealer where we purchased this Fiat (in Ontario California), and ritual by the mechanics to leave it overnight so they can check it out. Four days later The dealer calls us and tells us on the car needed was a new battery (the car was still under warranty, and the battery was covered). Shortly thereafter (our warranty expired), The dashboard lights will turn on and the car had trouble starting. It was mellow at first, taking a couple of key turns to get the car running...until one day the car just stopped running. We got it to the mechanic, this time we went to the dealership in Riverside, and they told us there was a leak, and it was dripping on the starter. They let us know it would be OK but that we needed to take care of the leak and possibly get a new starter. We drove the car home, less than 10 miles, and it completely stopped running. Now we have to take it to get towed to the dealer, pay close to $1200 to get it fixed (and that's if they don't find any other crazy thing going on with the stupid car). Every time I see a Fiat in the freeway or on the street, I get a stomachache. This is the most unreliable car ever.
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I Hate to Say It, But...
As much as I love it, it's got to go. Bought used with about 40K miles on it. It's fun to drive, gets great mileage, and I had no complaints until I went to have the oil changed and the mechanic told me there were metal particles in the oil, and I shouldn't be driving it. I bought it from CarMax, who have been wonderful about dealing with this: ended up having to replace the engine (no cost to me), but when the car came back after being gone for a month, the antennae had been broken off (and not replaced) and one of my hubcaps was missing (again, CarMax is being great about repair/replacement). Came out a week ago to drive to church, and the driver's side door handle came off in my hand. Not a big thing, but a) I live in Wisconsin, where it gets pretty cold, and it was very temperate the night before-not like it was well below freezing and therefore brittle, and b) This car doesn't even have 50,000 miles on it yet. I'm now wondering "what next" every time I get in the car to drive it. It makes me sad, because I've really loved this car. Too bad Fiat can't make something more reliable...
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Mr Blue
I was a little hesitant on buying this car as to some of the reviews and actually I bought it used but the bottom line is that I love it ! I now have 100,000 miles on it and other than routine maintenance ,oil changes ,tune up etc. It has never let me down ! I travel 50 miles a day to and from work and love the great fuel economy at about 38.5 miles per gallon at about 60 mph ! Also the Bose stereo rocks ! All in all no complaints but thinking of maybe going with the 4 door version if I purchase another .
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CUTE! I LOVE IT!
So I was pretty stoked when I bought this car, its way cute and fun to drive! The only issue I have with it are the very cheap interior fixtures. A common breaking item is the armrest, yeah, dealer said its a common issue and is covered under warranty, havent taken it in just yet so well see for sure later. Also, the under seat drawer handel broke on me :-/ I was very dissappointed to find that the Pop Models do not come equipped with Blue&Me, even though edmunds states that its a standard feature. Also if you squeen the upper lining of the cabin, it feels literally like its made of egg cartons and cheap felt :-( needless to say, super CUTE car at a great price, sucky cheap interior.
Baja Life
I bought my 2012 Fiat 500C (automatic) new in Aug 2012. To date, I have put almost 60,000 miles on it. I would drive 90 miles each way to work from Baja to San Diego on a daily basis. The exterior has held up extremely well and I have had no mechanical issues! The interior looks inexpensive but has held up well. I'd buy one again in a heartbeat!
Loving the Fiat!
I actually got a Pop with the automatic transmission. This car is fun to drive and definitely gets noticed on the freeways. It definitely does not feel like a cheap car. It's well-built and solid on the road. I traded in a mid-sized sedan for my Fiat, so I expected a big adjustment. The car doesn't feel tiny inside. I have lots of head room (I didn't get the sunroof) and I've been able to find a comfortable driving position. You sit high in this car. It's not a road-burner, but it scoots along pretty well. The SPORT option firms up the steering and adjusts the way the 6-speed transmission shifts gears.
Makes me smile
Just bought my sport last Saturday and I am very happy with the purchase. It has style and is tons of fun to drive. My commute seems to have been shortened. I definitely would recommend this car to anyone looking for an inexpensive and fuel efficient alternative in the usa. Great job Fiat!
Texas 500
I ve had my car for about a month and I am enamored with it! It drives like a much sportier and expensive car you feel the bumps but only slightly most of it is absorbed. I cant tell you how much I love the way the interior looks like it came from a Maserati. I ve had alot of cars in the past but this one is actually my favorite so far. It may not be the fastest on the road but you never get the impression that its not. I was going for the Sport model because I liked the wheels and the body kit but the differences, between it and the Pop are minimal in performance (I've test driven both in a manual). Both have a sport button like the Mini that make the small 1.4l come alive. GAS SAVER!
Never Buy a Fiat! Worst Investment
Good afternoon all, To anyone reading this I hope this review helps you in not repeating the same mistake I have made with this affiliation. Although Fiats are cute in shape there are so many future faults. I currently own a 2012 Fiat 500c Lounge. When I purchased my car Certified Pre-owned at 23k miles I was provided with a car report which only stated car went in for routine maintenance. Fast forward to about 10k miles later I have to get a new battery, tune up etc. I thought nothing of it. I am currently at 58k miles and 8k out of warranty and my transmission light comes on randomly one day stating "check transmission - see handbook". I contacted the Fiat customer service (1-888.242.6342 spoke with Robin, Brenda, Mercedes & Josh -Total Calls 8) to see if they could assist with any repairs. They advised me my car history states my fiat has been sent in twice for a new radiator and once for sunroof repair (No wonder previous owner traded it in. A new radiator was installed first 2k miles no accidents just manufacture faults. I had NO prior knowledge of this issue it was never reported nor communicated to me when purchasing). Brenda, then stated they would need it to be diagnoses first to see what they can do. However, in order to do so I would need to take it into the fiat studio etc. Fiat Studio address: 196 South Dupont Highway Newcastle, DE phone no: 3023231666 service advisor: Tony - not helpful had no clue what was going on just guessing games. I was charged a total of $460 just for them to tell me an incomplete, inconsistent diagnosis (Diagnosis code P0741 had been provided to them at drop off before any work was performed - Tony said that was not helpful could mean anything. (Diagnosis means: Torque Converter Clutch Circuit Performance or Stuck Off). Since Fiat customer service said they needed additional details I told "Tony the unhelpful" he would need to provide additional details which is why my initial price sky rocketed from $99.95 (because I had a coupon original price $115.97) to $460. The only diagnosis I was provided was that it was a mechanical issue and repairs would be $5,975 (no lie I will never forget this number). In order to get a better understanding because I am a female and cars aren't my forte'. I asked "Tony the Unhelpful" what can cause these kinds of issues? He stated its a computer issue and would need rewiring. I provide this feedback to Fiat customer service who now state since I am out of warranty theres nothing they can do. I understand that, however they should've advised me that before I went ahead and authorized Tony to do absolutely nothing but fiddle around with gadgets? The customer service gave me the impression I would be covered. I have begged, pleaded, cried, went to FCA customer service only to be directed back to Fiat customer service. I even asked that they at least cover half of the diagnosis due to useless customer service as well as mechanical faults. They continuously stated "no". In the mist of all of this I still remained optimistic. I continuously attempted to find the root to this problem. I thought maybe this could've have been due to water. I then contacted my insurance company who then performed an extensive investigation and stated after careful review there was no evidence of water damages - claim denied. I contacted the Fiat to advise them of this and also advise that I was told "this is a mechanical issue". Fiat Customer Service then states "Carmen Chrysler Jeep Dodge" told them my car was "maintained poorly and it was water damaged". (My car has a low tire thread on left side everything else is in great shape I promise). I advise the rep of this and also advise her there were no signs of water damages after my insurance performed their investigation. She then contacts shop to verify they then agree that yes in fact the only thing is the tire and confirm no water damage. Fiat still advises me there still nothing they can do since I am out of warranty. They advised that it was my fault since the tire is low it impacted my transmission. I am perfectly fine with that response. I will take full responsibility if that was indeed the case however, that was NOT the case!! After further research and second opinion from AAMCO turns out it was a system issue / computer issue - Mechanical failure the tires had absolutely NOTHING to do with this mechanical failure in fact AAMCO was $300+ cheaper (they waive diagnostic fee if you repair issue). This was all caused by a fault in the transmission so to wrap this review up my Fiat was a complete LEMON when it was first installed. I was lied to upon purchase information was never placed on carfax if it had been I would have NEVER joined the Fiat family because this is a common issue that I had no idea about until now. In conclusion, I would advise anyone seeking a fiat or even going for servicing at this location especially females to look elsewhere. For interested fiat lookers look elsewhere bad c
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An economy car but worth owning
You can't expect too much when you buy an economy car. But the Italian designers put a lot into the Fiat for a reasonable amount of money.
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Love it so far!
I fell in love with Fiats after my trip to Italy and have wanted one ever since. After being super unhappy with Honda, I traded in for a Fiat. As a college student who works a lot and commutes, I put a lot of miles on my cars, relatively quickly. I've had my Fiat for nearly a year and have put on about 10,000 miles on it (now has about 50k miles) and absolutely no problems so far. I don't think it's THAT comfortable of a ride, but it's not uncomfortable. I feel safe in it. It's very responsive. Stereo sounds good. I was really looking for something cost effective and it fits the bill. It costs $15-20 to fill my gas tank which I love. The only issues I have with it are minor. The bluetooth button is annoying, I don't use it and my hand always seems to hit it while steering. And the blinker is a little wonky. I'll have my blinker going left or right, take my turn, and many times it wont turn off so I'll manually put it in the middle to stop blinking, but instead, the opposite blinker goes off. I don't know if it's just my car or a known problem, but it's a pretty minor complaint. I just feel like anyone driving behind me probably thinks I'm crazy when I have my left blinker on, then right after my right blinker may turn on until I can get it to stop blinking. Otherwise, great little car with a lot more space than it looks like from the outside. I love throwing the backseats down and having tons of room. A lot of people stare at it wherever I am because there aren't a whole ton of Fiats around, which is cool. Great commuter car, I truly enjoy it and would recommend it.
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Great Vehicle for What it Is
If you are looking at a vehicle large enough to haul the family or a trendy sports car with lots of power then the FIAT 500 Pop is not your vehicle. But if you are looking for a small, comfortable, affordable ride for you and your significant other then the 500 Pop is a perfect purchase. The 500 Pop is surprisingly powerful off the line, shifts smoothly, rides quietly even at 85-90 MPH, and gets great MPG. It is more roomy and comfortable up front than expected. It is, obviously, a little cramped in the back. While the hatch allows you to fit most anything you need, keep in mind that it is not the perfect vehicle for packing all of your worldly possessions. Just know understand what you are buying and you will not be disappointed.
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Urban Vehicle
I live in the Seattle area which means tight parking spaces and little maneuvering room. The Fiat 500 is an urban vehicle by definition. It is half the size and weight of a Ford F 150. The Fiat 500 works good for its design purpose. The five speed transmission (manual) is as smooth shifting as they come. I have had a speaker blow out in one of the doors. The Blue and Me full functions are a joke as the program only works for Microsoft phones. Visibility is excellent. The doors are very wide making getting in and out easy. And finally, the car always has a smile on the grill. I notice time and again people smiling back at the car and children turning around for a second look. The Fiat 500 is fun to drive. UPDATE: While getting my oil changed at the Fiat dealer a red with bright green wheels Fiat Pop 500 came into the service center. The owner needed a new wiper blade. His car had 123,000 miles on it with no major problems. --> At 19000 miles transmission pressure plate and transmission synchro started to fail and I got a factory recall notice for a problem related to clutch failures. My Fiat 500 Pop was a cute car but I traded it. I replaced it with a 2016 KIA Rio and a 100000 mile, 10 year warranty. My Fiat days are over.<-- Safety: The little Fiat places the vehicle occupants in serious danger in a rear end collision as there is nothing to crumple. The little Fiat is cute but with all the distracted cell phone drivers on the road, a rear end hit is a high probability.
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Fix It Again Tony
The car performs relatively well only under warranty. Soon after warranty is over, everything brakes and is very expensive to fix it.
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Cute is never enough
I bought this car because my aunt had one and because it was so cute. This car has broken more times than my previous car which had almost 200,000 miles on it, I owned that one for 8 years and I've had the Fiat for 5. I did all of the scheduled maintenance, even after my warranty ran out. I have had to replace...the oil pressure sensor, the throttle position sensor, the thermostat, the alternator, the windshield wash reservoir, and I'm on my second replacement O2 sensor. Inside the cable that moves the front passenger seat up and forward at the same time didn't last the first year, and I don't have kids so it was used that often. The fuses for the climate controller lighting have been replaced several times. The daytime running lights are nearly impossible to get to to replace the bulbs. The holders for the felt covered section that covers the cargo area broke within the first few months. The car handles really well in the snow though, when it can get out of it's own way. It's annoying that you can't open the back hatch unless you unlock it with the keyfob, There's no button inside the car and no keyhole outside. If you get out of your car and run around to the back to get something you have to shut the car off to unlock the back hatch. Although it is nice that it's set up so you virtually cannot lock your keys in the car. The keyfob mangles really easily, like just from regular use. Right now we are trying to figure out why nothing happens when I put the pedal to the floor uphill on the highway. Oh and if your thermostat goes the car will try to kill you by registering an overheat that isn't happening which throttles the engine back without warning. Then after it has it's fit everything goes back to normal. Lastly the repair costs will put you in the poor house and dealer parts are almost always on back order.
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Great Piccolo!!!
It has been a little more than a year that I get my 500 Sport, after 15,000 miles my wife and I are so happy with it, is like a go-kart, is too much fun, easy to park "zero" problems and great service from our dealer. I'm looking for the Abarth in the next future. Esta de rompe"m". Existen vehiculos mas rapidos pero no tan divertidos para manejar.
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Fiat 500 sport
I bought it new with 60000 klm warranty. Most of my problems started after that and when I got to 85000 I traded it in for a honda fit. When I traded it the following repairs were required. Air conditioning not working, front end repairs for $1600. Leaking heater core, high beams that won't go to low. Brake power unit for $900. Paid 18000 and got 8000 on trade after 16 months and 85000 klm. MY dealer experience was awful. The salesmen were busy fighting over me, that on delivery I got the wrong car ( ordered white with bose stereo and got Grey with standard stereo.) Service dept. was not much better, as my request to return old parts for me to inspect were ignored. (commisons)
No recall repairs
My 2012 fiat 500 pop has had many recalls since it's wheels hit the streets. Early September of 2019, driving down the road to get my child from school, my clutch petal sticks to floorboard, I managed to get it back up, pop the car in Neutral, and try to shift it into first, WHILE IN MOVING TRAFFIC!. I get it to the school, and once again the petal goes to the floorboard, only this time I had the option to get into a parking spot, and quick.. I'm trying to get the petal off the floorboard, car is in natural, and all of a sudden my car had a nasty rubber/plastic smell. I completely turn off the car, proceeding to get my daughter from school. Apon further investigation thanks to Google, I come across a few recalls, one which was still open, sounded like everything that just happened. The car sat at the school for 24 hours until late I could get arrangements on where it was going and what the cost to get it there was going to be. We get the okay to have it sit in "carmax" whom I purchased the car from, for 72 hours with a parking pass. The following day, I get information about Stateline Maserati in Fort Mill N.c would take the vehicle and run a recall diagnosis to see if it was covered for the recall. "Ashley" tells me, they will look at it, reimburse my towing and cover a loaner, IF it is covered by the recall. So I get it there, 99.00 flat for a tow, no I don't have AAA, or an extended warranty. And my Case worker, not "Ashley" "Rebecca " tells me I was given false information, they will cover loaner and tow BUT tow has togo through Fiat, and a loaner is only covered for the first 24hrs. I pay for anything there after. Depending on "what they gave me" ranging from 30 to 50 a day.... I denied any loaners because it's a Friday, so my cat is going to sit till Monday, I now have a 200$ rental if I had taken it. So no.. so after they call me at 3:38 pm Monday afternoon, " Rebecca" proceeds to tell me that " The recall states for a missing component to be installed onto the clutch/ and or clutch petal, therefore since my clutch and clutch petal is the issue, it is not covered by the recall. I called her bluff, and stated to her, that's not correct, the current recalled as of 2016 FCA stated it was a clutch petdal assembly pedal travel limiter and a clutch pedal switch. After telling me no, that's not what it states, I told her I would call fiat and ask them to call there office, so on September 25th I called fiat, a day after the dealership, and told fiat the same issue, they gladly opened a claim... NEVER GOT BACK TO ME. So here it is the 30th of September and I've had to do all the calling to relieve any answers. No fiat will not repair the recall, and I quote, under the dealership diagnosis they ran, we spoke to a manager at that location about your vehicle and he stated the clutch is covered with the recall, but they believe the clutch went out first, so you'll have to replace the clutch before they will fix your recall... my answer, WHAT? so I've been waiting on a phone call from fiat, and or the dealership to call me back regarding MY CAR and I have to call 5 days later to find out this information? When was this information stated? She replied, the 25th ma'm.. COOL. So tell me how they "detected" my clutch went out first? As I was driving down the road and my pedal sticks to the floorboard, making it impossible for me to maintain the proper speed or Matlin a safe way to get off the road, No? The clutch went out after... Needless to say, fiat wants to own up to NO OWNERSHIP of the recall. So I either have to surrender my vehicle, or get it appraised as it, and HOPE I get another vehicle in return... going on 3 weeks, and fiat can not tell me anything, other than, we see here we sent out recall letters? Okay, I haven't gotten one, can you fax or mail me the last one on record to the last known mailing address to see if that's even the correct mailing address that was on file the last time it was sent out?? No she couldn't do that either, because apparently the systems don't allow them to. It's horse crap! Now I owe another tow bill, to get it towed to its next destination, 3 weeks with no car, left me 2 days with no work, no help, and fiat telling me what actually happened when in fact I was the one behind the wheel hoping I don't die before I get my child from school. I will never in the history of never ever give fiat a 5 star rating. It doesn't even being in the 1 star radios. Thanks fiat!
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Still happy, just missing hubcaps.
I love my yellow FIAT. It is the perfect city car for a single person. I have probably taken 30 weekend trips of approximately 900-miles roundtrip and have never had a problem. At 65,000 miles I needed to replace the tires and battery, but I am told that is as expected for a new car. My only complaint to date has been the hubcaps... They keep falling off. I got 5 replacements (at different times) from the dealership when I was under warrantee, but since that has ended I have been driving two hubcaps short for over 15,000 miles. I hope to find some replacements soon, but since 2 of my 5 replaced FIAT hubcaps have fallen off a second time I plan to buy another brand to make it worth the money. Other than the hubcaps I am very happy with my FIAT and it has been keeping up with my long weekends very well. Besides the replacement for my tires and battery, plus regular oil and filter changes, I have not sunk any additional money into the car in almost 4 year.
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