Used 2020 Dodge Journey Consumer Reviews
Used Journey for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
We have a limited number of reviews for the 2020 Journey, so we've included reviews for other years of the Journey since its last redesign.
4 Cylinder Workhorse
Adam S., 11/23/2021
2020 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
3 of 3 people found this review helpful
I reflect similar views to that of the 5-Star reviews here but I knocked one off due to the reasons I’ll explain below after test driving one for two weeks. Interior: This SUV handles, drives and feels like a truck in the driver seat. The display for the radio as well as the gauge clusters is bright, clear and appeasing to the eyes. The speakers are of excellent quality for the price of the vehicle! The interior such as seat upholstery to the flooring is of very good quality no to mention the seats are seriously comfortable. Dodge included loads of lighting in this SUV for night driving/unloading of said SUV and I have to say those small additions won me over. Performance: This SUV is a slower accelerating SUV and due to the 4-speed transmission she revs rather high to get up to speed on average 3.5-4K RPM’s when going up hills/leaving a light in heavy moving traffic. However, this engine works hard in all the right ways, once you obtain speed maintaining 60-80 MPH on flat roads is too easy. The 19 inch wheels feel excellent through the body of the car as well as the steering wheel/foot pedal. I am a very picky driver and I hate a rough feeling suspension but this one does great maintaining a balance of soft and sporty. The mileage for an SUV this size and offering is quite good as well, with 25MPH in heavy city/highway traffic being what she is put through regularly. Some cons: •The Bluetooth system doesn’t always auto connect •Some of the interior panels feel and appear of cheap-ish design quality relative to the seats •The cabin doesn’t insulate heat all that much in cold cold weather. I.e (Blasting the heat and turning it off suddenly you can feel the cold instantly overwhelm the heat) •Dodge should have made this a 5-Speed!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
My review
Journey , 01/07/2025
2018 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
3 of 3 people found this review helpful
Not a reliable car, this is the 2018 journey I traded in and it didn’t do so bad until like 50 thousand miles… then I had to constantly replace the battery and the camshaft position sensor, now at 89,885 miles I had to get rid of it I loved the car I wish I didn’t have to part with it but it wasn’t very reliable. I just traded it in for a 21 traverse which is a huge upgrade, other than the low quality speakers. Over all except for reliability it was a good car decent power, comfortable, and fuel efficient.
2020 Dodge Journey for sale near you
3 of 25 listings
- Crossroad 4dr SUVMSRP: $16,49910 mi away
- Crossroad 4dr SUVMSRP: $18,69518 mi away
- Crossroad 4dr SUVMSRP: $11,4917 mi away
See all 25 listings
Horrible
Vanessa Aguayo, 06/21/2019
updated 06/25/2020
2019 Dodge Journey GT 4dr SUV (3.6L 6cyl 6A)
36 of 63 people found this review helpful
Had my car for 3 month 2019 brand new car, got out from the dealership with 4 miles. not even 2 months later and i was already having issues with it. September 22.2019 my car got flooded, my insurance paid most of it and GAP refuse to pay the rest of the car. I do NOT recommend using or refinance with Chrysler Capital
- Safety
- Performance
- Interior
Maybe too honest
Boo, 11/14/2019
2019 Dodge Journey GT 4dr SUV AWD (3.6L 6cyl 6A)
7 of 11 people found this review helpful
So let me start by saying dodge is way behind the other companies. Originally went for a durrango but being 5'1 and the fact dodge is probably the only company that doesn't include power seats in a 2019 model its extra. So im left with the choice to buy the 50k model or pay 40k and get a booster seat..wtf so i looked into the journey the v6 gt is the best model available. It struggles to get up hills due to low horsepower compared to other suvs. Constantly find myself rolling backwards while driving.The software and accessories are dated due to the fact they havent given the body or computer an update ever. The 3rd row is very cramped for small children and trunk space is horrible. But it warms up quickly in the winter and does great in the snow. The floor storage is nice but very small. Built in booster seats are convenient, the back up camera is very accurate.Back window is a blindspot theres no chance of seeing out of it with passengers. So not sure if i'd buy this again theres alot of faults but i like it so far probably would never buy again unless they updated it
- Safety
- Technology
- Interior
- Comfort
- Reliability
- Value
Take a journey
Gerald Spavins , 03/28/2023
2019 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
2 of 2 people found this review helpful
Great on gas seats 6 good cargo space very comfortable a joy to drive take a journey