Used 2016 Dodge Journey SUV Consumer Reviews
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Crossroad plus more than expected
McD2000, 07/25/2016
updated 11/28/2016
2016 Dodge Journey Crossroad Plus 4dr SUV (2.4L 4cyl 4A)
49 of 49 people found this review helpful
I have had my Red Crossroad plus for four months and 5500 miles now and love it. I got the 4cyl engine due to special pricing, the engine is a 4 cyl but does better than I thought it would. The ride is top notch and it is very quiet inside, not that much road noise. i traded in a 2010 Honda Accord, a car that I really liked but its road noise was big distraction. The journey is very quiet and has a tight supple ride. Handling is crisp and steering is nice. Lots of space inside, it looks much bigger inside than it looks on the outside. The crossroad plus has all the bell and whistles, love the nav system and the backup camera. The vehicle turns heads as i drive by. It is a splendid road trip vehicle. We took a trip from Texas to Utah and Colorado and had a wonderful time and love the Journey. So far no problems with the car. Very happy with this vehicle. 11-24-16. Update. four more months have come and gone since the last review and I just love the Journey that much more. I now have 8000 miles on it and the gas milage is even better as it gets broken in. Still no problems what so ever and as quiet and comfortable as ever. FIVE STARS PLUS great job Dodge!
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Great Value - Awesome Ride
J Pizzo, 07/03/2016
2016 Dodge Journey Crossroad Plus 4dr SUV AWD (3.6L 6cyl 6A)
34 of 34 people found this review helpful
Great car for $$. Upgrading to 3.6L engine was so worth it. It has very quick exceleration, hugs the road and has a fantastic (touring) suspension system. You can barely tell when you go over a bump. Love the interior with leather upgrade, full power & heated driver and passenger seats, heated mirrors and larger touchscreen in dash. Tons of storage in rear floor, inside front passenger seat and trunk area, especially when 3rd row seats are folded flat. You can fit lots of boxes, lumber and anything else you desire in there. Just wish it had a little better gas milage- abt. 19mpg. for 3.6v engine. Only regret is that I didn't get navigation but I got it a great price with rebates @ 24,995.00 for the Crossroads Plus- 3.6v upgrade and bought what they had in stock and unfortunately it didn't have navigation. Still worth it considering all the upgrades, ie. leather, power heated seats, larger 8.4" touchscreen, 3rd row seats, etc. Definitely feel it was a great bargain for what you get in comparison to the competitors. Overall a wonderful ride.
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The car mags are wrong--The Journey works
Sensible CarFan, 07/12/2018
updated 01/17/2023
2016 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
25 of 25 people found this review helpful
I sporadically researched mid-size SUVs and crossovers for a couple of years as I pondered replacing my still-running 1997 Dodge "Immortal Caravan" with 280,000 miles. Most of the "professional" reviews I read blasted the Journey as dated and outclassed, so I was reluctant even to test-drive one--How could the collective wisdom of so many "experts" be wrong?! When a local used-car dealer I visited told me the rare V6 Equinox I'd come in to look at had just been sold . . . he said I should look at a low-mileage V6 Journey he just got in. I immediately liked what I saw, and knew almost before leaving the parking lot on the test drive that it was what I'd been looking for. The size is just right--big enough to haul 7 people, but small enough to park anywhere. The Pentastar V6 is torquey and responsive, and recently delivered a stunning 30 mpg on a long trip. Interior fit and finish is excellent, with precisely the level of instrumentation and infotainment features I wanted, all very ergonomically well done. Seating is flexible and easy to operate, with thoughtful features like one lever to access the third-row seating. My biggest beef with the car writers is their condemnation of the vehicle's supposedly sloppy handling. I suspect my SXT (which incidentally is FWD, not AWD, but Edmunds doesn't offer the pre-defined menu choice of SXT/FWD/3.6) has the mid-range "touring" suspension, and to me it has the ideal balance of communicative handling, responsive cornering, comfortable ride, and interior quietness. It can tow 2500 lbs. with standard ABS and stability control. I'm supposed to consider it "dated" because it doesn't offer lane-departure warnings and other naggy baubles I don't really need? As for styling, what the car magazine writers call "dated" or "boxy" I would call "classic," a wonderful blend (at least with the alloy wheels) of square-edged truck-like ruggedness and car-like sportiness, without an ounce of pretentiousness. In short, the car writers are completely out of touch if they think the Journey isn't competitive, or capable of meeting the needs even of picky, enthusiast drivers like me. My only complaint: The fuel gauge doesn't go all the way to "F" when I top off the tank, and when it hits "empty" I typically still have 6-7 gallons in the 20.5-gallon tank. (On the bright side, the mileage I'm seeing and fuel-tank capacity the specs claim means I could go over 600 miles if I don't mind driving on "empty" for a few hours.) Update: This vehicle has been mostly trouble-free vehicle since I got it nearly two years ago. The only thing I've had to fix is one of the HVAC actuators which controls the "mode" louver (determining where the air is directed--floor, dash, or windshield). I found an OEM replacement part on eBay for about $10 and a video on YouTube on how to replace--took me about an hour. I continue to be impressed by this vehicle's comfort, ride, handling, and power. Update 2023: The factory-installed battery lasted a surprising 7 years before needing replacement. The bad news: The battery is located on a cramped platform in front of the driver-side wheel well and you have to jack the car up, take the tire off, and remove a bunch of fiddly fasteners to take out the wheel-well lining before beginning the tedious process of unhooking and removing the battery in tight quarters, then reversing the process to put a replacement in. It was strenuous and frustrating and almost makes me want to trade the car in. Another recent problem: the driver-side seatbelt has stopped retracting, and this will likely be another costly out-of-warranty repair unless I try to fix it myself. Overall, the good outweighs the bad with this car, but it does have some annoying failures which almost make me want to trade it in.
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Drive to THE ROCK!
Vpalmer, 08/27/2016
2016 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
34 of 35 people found this review helpful
I researched SUV's of all makes since Jan '16, (this is when my second vehicle went to car heaven ...it was 14 years old). Yes, I'm very analytical, and when it comes to my cold hard earned cash... darn right I'm going to do some homework! I went to a Hyundai dealership in Rockwall, (waste of time, as no one was willing to deal, their loss). I then went to dealership right next door... GREAT PEOPLE! They did all they could to get me into a Honda CRV.....(it was almost a sell, those cars are awesome, but without me doing research, and without knowing exactly what trim/ package I wanted I was not going to make a hasty decision! )Although their offers were FABULOUS, and were willing to earn my business with the extras... I just had my heart set on my Dodge Journey, and I was going to find it or go home and start researching the Honda CRV!! They even called me (although too late) to let me know they could get me what I wanted from one of their sister dealerships... NOW that's great customer SERVICE and customer follow up! I purchased a Certified Pre-Owned from ROCKWALL DODGE. Melvin my sales person was fabulous, he took our offers seriously and we made the deal. There was a miscommunication snafu regarding add-ons, but this company was quick, fast, and in a hurry to make any misconceptions on my part or sales persons part to make it RIGHT! ROCKWALL DODGE wanted to make me happy not only right then, but in the long years to come, not only with my vehicle... but with my entire experience! They have! Job well done ROCKWALL DODGE!! (The only thing is I am missing the key to my wheel locks!, I didn't check before driving home, I'm sure this can too be resolved... these guys are great!!) The vehicle is immaculate inside and out; there is one "miniature" ding on the passenger rear door, and it took me a while to find it after I got home. My vehicle is a V-6 FWD however, not 4cyl AWD. I love the "beastly power" when I need it, I love knowing it's there, though I try not to abuse it. (wink) My gas mileage from Rockwall to my drive way was just under 400 miles and I was still able to go to work my first week after coming home without having to fill the tank! (20-25 miles daily). The color is equivalent to a well tailored business man's power gray suit! (place wolf call here). The cargo space is AMAZING, with the third row, I simply keep it laid down for my ladder, and I still have plenty of room for vacation luggage, there are also lots and lots of secret embedded compartments for added storage. The only thing I will be adding to this new love in my life is a AMP step for both sides of the vehicle that will drop for me when I open the door. I'm 5'0 nothing, and enjoy climbing on things normally, but I'm at a point in life when I can afford to do things the easy way. So ladies... don't be afraid of this vehicle, it handles like a dream and if you have kids with lots of stuff, and they have friends with lots of stuff, you'll still have plenty of room for your stuff.
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Awesome affordable buy!!!
Lissa, 05/01/2016
2016 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
43 of 46 people found this review helpful
Went from a 2004 Toyota Sienna to this. Was amazed at the space and storage areas. Especially having 3 ypung kids. I needed a decent amount of space! Mileage has been great! I went with the crossroad edition. 4 cylinder instead of the 6 cylinder. Awesome features. With rebates I saved a ton of money. Started out at $27,000 and got down to $19900. Absolutely love it!!!
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Replacement for my '02 Ram QC to work out of
Larry, 12/02/2016
updated 04/28/2022
2016 Dodge Journey Crossroad Plus 4dr SUV (2.4L 4cyl 4A)
21 of 22 people found this review helpful
UPDATED INFO: Dodge really made a mistake killing this vehicle. Ok have now owned it 6 years with 52k on the odometer. Still gets over 23 mpg hey and combined runs 19+ Had to replace e brake cable a week ago first thing to actually break, and I’m not gentle on a vehicle 80-90mph on hiway and rough county and small town roads around home. Dealer said brake still good to go at least till next service in 6000 miles. Now 3 years in still happy with it. At 4 years now retired, 41000mi on it will most likely keep it at least another 6 since Dodge has decided to discontinue, Unless I decide to by an RV then will consider either a Jeep Wrangler to tow behind, motor home or A Ram 3500 if I go with a towable trailer. Only 2 brands I consider buying are Chrysler or Hyundai products. After 2 years I would buy another the worst thing on the car is voice recognition is horrible and I refuse to pay Garmins highway robbery to update the maps. Had to have a redownload of the UConnect software since somehow it went bonkers last spring so I got updated map then. But the growth in DFW means a year late there are many new streets added yearly. First bit I was did a few road trips to the Hill Country for training with a manager without ladders on the roof. Since the first of the year most has been local work related, mpg wth ladders on the roof in D/FW traffic runs 17-17.5. Satisfied as I do quite a bit of idling while on the computer in the vehicle. I was looking to replace my 14 year old truck with nothing wrong with it other than sucky fuel mileage avg around 12 due to working out of it in Texas summers means idling a lot while typing reports for my home inspection job and my roofing job quotes. I am able to get an 16' compact 3 section extension ladder inside with the front passenger seat up or down inside the vehicle unfortunately my 24' would not fit inside, problem solved by adding Thule crossbar system up top. I also carry my bag of tricks for inspection and quoting work, two laptops, an all-in-one HP printer, roofing sample boards, sticky soled tennis shoes, and dedicated roof walking boots. The cargo management of this kicks my 1/2 ton pickup in the tail, plenty of room for office supplies, files, raingear, etc... I have done one road trip from DFW down to San Antonio and Austin avg. mpg was 26.5 at 75-85 mph. in town 20.8 vs. the trucks 18 highway and 10-11 in town working. The sound system, and 8.4" Uconnect is great, leather seats, plenty of power outlets for the computers, printer, various chargers. The seats and driving position are superb and comfortable. This is a great little vehicle, I really like the style, less coupe looking design, and the driving position and visibility. I was considering the Jeep Patriot too cheap looking even on the up graded trims, the Hyundai Santa Fe too smooth and rounded looking restricted visibility and felt more cramped to me for more money when similarly equipped, and last the Subaru Forester which lacked the interior storage options and when similarly equipped was several thousand dollars higher. If you need a nice compact package that feels bigger than it is give this a look, the Crossroad Plus package is the best deal I found for a balance of value, room, and nicely equipped car based SUV. I have driven various Dodge/Chrysler/Plymouth products since the 1970's reliability has always been solid. I see no reason this one will be any different.
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CrossRoad Plus Rocks
PapaR, 09/12/2016
updated 09/17/2018
2016 Dodge Journey Crossroad Plus 4dr SUV AWD (3.6L 6cyl 6A)
28 of 30 people found this review helpful
I recently bought my new dodge CrossRoad Plus and currently have 5000 miles on it. There are many pluses on the SUV and very few minuses when it comes to operation, comfort and road worthiness. My SUV has Fast pickup and passing capabilities as the V6 is very strong with great torque, it is very easy to see all around the vehicle and has minor blind spots when going down the road. My gas mileage on trips has been 23.0 MPG and normal everyday driving is at 20.5 - 21.0 MPG for average. If I am trying to get places quickly and planting my foot the gas mileage will drop 1-2 MPG. The interior is roomy for a compact SUV and has a great amount of cargo space, it also has a number of hiding places like the compartments under the rear floor board. The controls are easy to use and the 8.4 inch infotainment screen is wonderful, with easy to use ergonomics on the screen as well as on the steering wheel. I can go to Costco and Sam's and carry almost as much in this vehicle as in my full size Dodge Ram. I have seating for 7(even though I have never used the far back seats) and the seats are very comfortable. I do wish that I had air vented seats in the front and power passenger seat as my wife is very used to that and some times in the Texas weather your bum gets warm as we do drive more distances. I listen to my music from my phone using slacker radio and the sound is very rich and bold. It can be ran very loud and it automatically turns the music down when you are at stop lights or idling. I also like the fact that if I use navigation on my phone the sound is ported through the sound system while in the Player mode on the radio, so when I am listening to my music the navigation sound is easily understandable(I did not get the 8.4 infotainment system with navigation this time around). The Drivers seat is very comfortable on short and long trips and is easily adjustable. I like the tilt and telescope on the steering column and it easy to adjust as well. The ride comfort on my Journey is amazing, I test drove many vehicles including Hyundai, KIA, Jeep, Chevy, Ford, Chrysler and found the Journey was more comfortable than any of the other compact SUVs and comparable to vehicles with a much longer wheel base. I believe it has one of the best rides in the industry, I have owned more than 30 vehicles in my time of driving. Overall the vehicle is fantastic it has everything that we need and more for an outstanding price. My only draw back on this vehicle is the downshift when passing as it takes too long to happen and when using the cruise control(which I do on a daily basis), it will take a drop of 3 MPH before it downshifts. I think this was done for gas mileage purposes. It has a 6 speed transmission and I think it would have been better with a 7 speed for the cruise control downshift issue that I see. The Journey has been around for some time and FCA/Dodge has worked all of the kinks out of this vehicle. 30000 miles on the Journey now. The car is great and have no issues. I recently recieved a recall notice to flash the cruise control system but I have not experienced any problems. I took the Journey in at 22000 due to a warning light which stated that it was an ABS system fault, it turned out to be a sensor was intermittently failing in the ABS System at the passenger front brake. It was replaced free and was done after an hour wait with no appointment. The Journey has been great so far, still rides great, you can put all the groceries and family in at the same time and still be comfortable(we shop at Costco). For the money no other vehicle in the segment comes close and the Journey will seat 7. You may get a few more creature comforts in others but overall this SUV rocks.
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Happy Journeyman
Marc Kent, 07/02/2016
2016 Dodge Journey Crossroad Plus 4dr SUV (2.4L 4cyl 4A)
18 of 19 people found this review helpful
Despite some of the bad reviews this thing gets online, my wife and I love our Dodge Journey Crossroads Plus. It's comfy, spacious, has plenty of power for us with the 4 cylinder, looks sharp with the Crossroads Plus trim, and the infotainment system is arguably the best in the world. You can get all kinds of add-ons that are mostly just preference items - we have some key upgrades like the 8.4 Uconnect system, power seats, and back-up camera. The only real cons I can think of is the 4-speed transmission is kind of choppy at lower speeds (not noticeable for highway driving and such). For the price, this is the most spacious SUV you can buy, and it's packs a nice ride to boot. If you want a sports car or full size monster SUV, then well, get one of those. This is an affordable family mover and fills that role very well.
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I've had ALOT of vehicles
JenniferG, 01/03/2018
2016 Dodge Journey Crossroad Plus 4dr SUV AWD (3.6L 6cyl 6A)
9 of 9 people found this review helpful
My husband and I have always been obsessed with vehicles. We've had over 40 cars in the past 10 years from racing, pleasure and looks. The only vehicle I've liked more was my 2008 Chevy Tahoe. Only bc it sat up more. Cost was way more and it cost way more to fix. I done research for a while before I decided on a Journey. It works great for car pool (kids have alot of cousin that want to come over after school) there is a hidden compartment under passenger seat, and coolers in floorboard at middle row seating. You can slide middle row forward if you need more room in 3rd row. Worship my push button start (as long as the gas light isn't on, then it won't start) has really good power and I've raced many cars so I'm not ignorant in that field. I can drive it hard and still average 20+ mpg. I am 5'8" and husband 6'2" we both ride extremely comfortable. This is the first vehicle i havent had to have my seat all the way back. Heated steering wheel and seats are great. My only complaint is twice in almost a year the bluetooth has acted up, which has nothing to do with the vehicle. For the price and room, it's a steal. And comparing to a Durango it is pretty equal to it other than tow capacity for $10-15k less.
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Great SUV for family of 4 and a dog
elizabec, 03/19/2018
2016 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
7 of 7 people found this review helpful
The Journey is very easy to drive, no blindspots as in my previous Kia. Children can easily get in and out of the 2nd row, dog can get in out of the back area. Lots of room with the 3rd row down and the extra cubbies in the floorboard are very useful. It has more power and maneuvers very well.
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