Used 2011 Dodge Journey Consumer Reviews
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VERY UNRELIABLE CAR
Mary, 12/15/2016
2011 Dodge Journey Mainstreet 4dr SUV AWD (3.6L 6cyl 6A)
1 of 2 people found this review helpful
I bought this car brand new. My experience with this car has been awful. Before 100,000 miles, I needed the transmission rebuilt. This cost me $4,000. That was following a cracked coolant reservoir at 56,000 miles, differential trouble at 68,000 miles, and now a cracked thermostat housing at 107,000 miles. It is in the shop for repair multiple times a year. Additionally, the interior started falling apart immediately--the upper console doesn't close, and the driver's side visor, with mirror, had to be replaced. This car is a money pit.
- Performance
- Interior
Battery Problem
Maddie, 08/02/2017
2011 Dodge Journey Mainstreet 4dr SUV (3.6L 6cyl 6A)
1 of 2 people found this review helpful
I have heard a lot about the battery problem in 2011 Dodge Journeys. I had this problem with mine and I took it in constantly. My dealer could not find the problem so they replaced my battery and it has been fine sense. The only thing I could complain about is how my check engine light comes on and there is no code that comes up with it.
- Safety
- Technology
- Performance
- Interior
- Comfort
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- Value
2011 Dodge Journey for sale near you
3 of 56 listings
- Express 4dr SUVMSRP: $5,990222 mi away
- Mainstreet 4dr SUVMSRP: $7,995297 mi away
- Mainstreet 4dr SUVMSRP: $7,995646 mi away
See all 56 listings
Worst Vehicle I've ever owned
Lora, 01/21/2019
updated 01/25/2021
2011 Dodge Journey Mainstreet 4dr SUV AWD (3.6L 6cyl 6A)
1 of 2 people found this review helpful
I bought it thinking it would last awhile but after having it for 5 years I am ready to burn it. I have had to replace the transmission, rear differential, and the all wheel drive. Now I'm dealing with an electrical issue that causes the radio and speedometer to glitch in and out. It doesn't affect the driving, thank goodness, but I can't control the temperature, radio, or tell how fast I am going. If I ever get rid of this car I will not look back.
- Performance
DO NOT BUY
rj, 12/01/2017
2011 Dodge Journey Mainstreet 4dr SUV (3.6L 6cyl 6A)
1 of 3 people found this review helpful
after all the repairs i have put on this vehicle i could have bought two of them.2011 dodge jorney do not buy**
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- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Poor Head Restraint Design blocks rear window
joel72, 07/24/2011
2011 Dodge Journey Crew 4dr SUV (3.6L 6cyl 6A)
1 of 17 people found this review helpful
After delivery of the Journey, I began noticing poor design issues that affected comfort and efficient use of interior space. However, my main concern was focused on a "safety" issue. The very large second row 'Head Restraints' prevented a driver from having a good and safe view of traffic from the rear window. After a week or so, I removed these 'Head Restraints'... and driving immediately became much easier and less stressful. It was now easier to see other cars in heavy traffic. It was easier when backing up. However, people in the second row would not have head protection. I eventually noticed that similar vehicle designed by other manufactures were designed with a much lower 'Head Restraint'... like the RAVA-4 for example. An automotive shop here in Charlotte said they could reduce the size of the 10" head restraints to 4"... so they would be similar to those in the other vehicles. The price for both would be $500. This absolutely had to be done. Because this is an important "safety issue", Chrysler Customer Service was contacted for reimbursement of the 'Head Restraint' alteration. Basically, they told me that I need to contact the Dealer (Keffer Chrysler, Dodge, Jeep)... and then "Keffer" would tell me that "Chrysler" should do this. This went back and forth a number of times. Eventually Chrysler Customer Service said that neither the manufacturer nor the dealer can have any part in this alteration for 'legal liability reasons'. Yet at the same time both Chrysler and Keffer agreed that what I was asking for made a lot of good sense. And at the same time similar vehicles from other manufactures, such as the RAVA-4, had head restraints similar to what I needed for my Journey. All this was very frustrating, insensitive, illogical... and very wrong to a loyal Chrysler customer. To get the 2011 Dodge Journey, I traded in my 1994 Plymouth Grand Voyager which I had kept in great condition. In many ways, it was a very enjoyable, useful and comfortable car. I expected the Dodge Journey to be at least as satisfying. This has not been my experience... and Chrysler does not seem to care much about efficient design, comfort, safety... or satisfying customers anymore. I am sorry I bought the Journey. I would not recommend this vehicle to anyone.