Used 2021 Dodge Durango Consumer Reviews
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Totally awesome. Never expect this from dodge
Quiet, smooth, powerful even with the v6 and head turner with gloss black 20s and reactor blue pearl coat. Sport mode will have you in the fast lane passing others in seconds. More options on the touchscreen than you can image. Totally impressed as I'm not historically a dodge guy. Bought this for all the above ... not as big as full size suv but darn close. Right, she'll suck some fuel if you get into the 295 horses. Amazing get up for only 295 hp. Pleasure to drive all the way around.
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Dodge Durango technology falls short
Bought a new Durango R/T in late March 2021. Had it back to the dealership 3 times in two weeks for service right after I took delivery of it. The new Uconnect 5c 10.1 inch infotainment system is full of glitches and flaws. The first issue was lights inside the vehicle would not power down which ran the battery dead. Took it back to the dealership and they had to do a full reset on the infotainment head unit to get the system/interior lights to power down properly. Took it back the next week two different times for more issues related to the Uconnect system. No traffic and weather available from the new TomTom navigation system, no way to set up driver profiles, multiple issues in the system saving settings for the radio, apple car play, and bluetooth. Dodge and FCA have no sense of urgency to get the system fixed. They say it requires a software update to fix the multitude of issues, but they cannot/will not say when the software update will be available. They first said it would be available in the first quarter of 2021, then said it would be available in the second quarter of 2021, and now they are saying sometime this year. I cannot believe that FCA would put this infotainment system on the market with their vehicles without first testing and fixing all the flaws. Very disappointing. Should have bought a Japanese or Korean vehicle with more reliability and attention to quality detail.
- SXT 4dr SUVMSRP: $22,70113 mi away
- Citadel 4dr SUVMSRP: $29,4206 mi away
- Citadel 4dr SUVMSRP: $33,10016 mi away
Excellent balance of performance and utility
The 2021 Dodge Durango fresh has basically addressed all minor complaints I had. The interior is up there with the most competitive in the segment, LED headlights, revised suspension, 10" UConnect 5, and more. Combined with the R/T, SRT, and HC in particular, this is one well-rounded SUV that is able to check a lot of important boxes. Everything from performance to practical utility. It has 3 rows, lots of interior room, good reliability, and is easier to maneuver than a full-size SUV. Opt for one of the V8 engines and you can have all of the performance you could ever want. The only real negatives are a somewhat dated exterior due to its old platform and fuel economy isn't the best with the larger 6.2 and 6.4l V8 engines. But it's a reasonable compromise for the excellent performance and V8 rumble. The Durango also hasn't had the most amazing reliability track record, but my personal experience with the latest models has been excellent. It seems they've addressed the big issues. I've had countless makes over the years, everything from Toyota, to GM, to Audi, and much more. And this is the first model I've bought twice. That alone says a lot. Overall, the Durango is an excellent and underrated SUV that's easy for me to recommend. UPDATE FEB 2022: Still love the Durango, no issues. With the v8 dying off, the higher-end models (SRT/Hellcat) will only go up in value. Get one while you can!
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SRT trim is next level
I flew out to North Carolina and drove it back home to California. The good: What a blast it has been to drive. I averaged 20 mpg for the whole trip!! (I was in eco mode the entire time) the SRT has more than enough power to get you going on the freeway to blend into the traffic with ease. Seating was comfortable and upgraded sound system rocked The bad: wireless phone charger had overheated my phone several times. Bluetooth connectivity was a little glitchy throughout the trip. Overall, very very happy with this SUV. Looks great in F8 green clear coat along with the mopar matte black stripes.
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My 2021Durango R/T
***Update: 24,300 miles, 32 mos of ownership and Durango still trouble free. Also averaging 20 mpg hwy at speed of 70 to 75 mph. ++Update: 17,000 miles, 20 months of ownership and Durango is still problem free. The Sirius was finally reloved.** Wanted an SUV with ample towing capacity. The Durango R/T is in a class by itself. I purchased a new 2021 model in Jan 2022. In addition to being able to tow my Polaris Ranger UTV, this vehicle is just fun to drive. I love the fact that Dodge kept actual buttons to control climate and media/radio instead of everything being thru the Uconnect System. I'm hoping that non-towing gas mileage improves a couple of mpg better than the combined 15 mpg I'm currently getting. I've only driven 7,000 miles during 8 months of ownership. So far the only thing that has not worked is Sirius Vehicle Condition Report that is to be each month. A case is open for the this problem that Sirius can't resolve. They had me go to the dealer a couple of times but problem still not resolved. This is not a deal killer for me as long as the Durango cranks and runs without any problems.
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Great vehicle
R/T with Tow & Go is basically SRT with 5.7 Hemi. Great interior, acceleration, audio, towing.
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Power tailgate metal split!!
Bought a brand new 2021. Just shy of a year, we noticed what we thought was a scratch on the interior of the power tailgate; however, it was discovered the metal had actually split! The vehicle has not been in any accidents and or sustained any major impacts to the tailgate. We took the vehicle to the dealership we purchased it from and was informed due to no body shop at that location, we had to take it to a different dealership that had a body shop. When we took it, the service department took pictures and advised they had to send the pictures to Chrysler who would determine if it needed to be replaced or could be fixed on-site. A few weeks later my husband received a phone call stating Dodge would not fix the SPLIT METAL because it appeared to be caused from an "external source"!! They could not provide an example of what "external source" could cause the metal to split!! There are no scratches, damage, or dents around the split. It looks like it just split and Dodge is refusing to repair and or replace the tailgate!!! If it was caused from an "external source" we would have noticed it when this "external source" "hit" the tailgate. COME ON DODGE!! How can you make that determination from pictures! We will be speaking with corporate and then a lawyer. DO NOT PURCHASE A DODGE!!!!
Not that impressed
2021 GT blacktop - smooth ride and looks sharp but the interior and exterior is done cheaply. Wish I would of paid more attention before buying. Have had issues with the uconnect since the day I took it off the lot. Will not be buying another Dodge in the future.
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Goes great. Stopping... that's another story
Had a 2021 R/T with the Tow and Go package build, ordered it fully loaded in June 2020, took delivery December 2020. Beautiful car, sounded amazing, rode like a dream. Six months later, the car began to shake. Went to the dealer, said it was tires out of balance. Didn't fix the issue. Went back twice more, finally diagnosed that the rotors had warped. Dodge refused to help, cost to repair was $3800. Could not trust the vehicle any longer, so sold it. Not only was the vehicle a massive disappointment, the treatment by Dodge was appalling. This was my second Durango, my first, a 2013, I put over 120,000 miles on it with no problems. Which is why I bought the second. Apparently the quality control is not what it used to be. Avoid this car.
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Flawed Beautiful Machine
It’sa Beautiful SUV no doubt but like select dodge vehicles are it’s slightly under powered and plagued with mechanical and electrical issues. Unfortunately now I’m considering paying an extra $2000 for an extended warranty because I know that after my bumper-to-bumper warranty is up I’m gonna have to pay out-of-pocket for the repairs that I know are coming. I bought my Durango in 2021 and within the last two years it’s been in the shop at least every 3 to 4 months with another issue with that Dodge either can’t fix or can’t figure out. Would I buy another one yes, but id definitely always sell it before the bumper-to-bumper warranty is up.
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2021 Dodge Durango
I just brought a 2021 Dodge Durango gt and i already had to take it back to the dealership and now I’m out of a car because they have no loaners the car just shut off in the middle of the eway would not start had to be tow to the closest dealership had the car only 10 days already give me problem check engine light came on for a exhaust sensor as well don’t buy sad because i had a Journey for 5 years never had a problem now got a Durango all the problems don’t buy i would never buy a dodge after this one
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By far most under rated vehicle on the road today!
I have had my Durango SRT for 14 months now and its the most fun vehicle I've ever owned (and I've owed A LOT of vehicles). Its been great to my growing family with plenty of room, smooth ride, plenty of tech and safety features!! I would HIGHLY recommend any dad out there looking for a super cool SUV that will fit his family but wants to maintain being a "car guy".
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Big fat lemon and not safe to drive!
We started off on our maiden voyage with this vehicle in 2021, and within an hour of driving it, the cruise control failed. I have had it back to two different dealership to fix this problem, and still no luck. Most recently, we were on a trip to Half Moon Bay and we were driving in the Santa Cruz mountains when this piece of junk fell apart on us. On a very windy road, suddenly I received multiple warning lights in the instrument cluster such as: service shifter, service engine, service trailer brake, service SOS system. Soon after these warning lights popped up, the vehicle became stuck in 3rd gear. We were trying to limp our way back to our hotel in Half Moon Bay when the power steering failed going into a sharp curve with a cliff. It was a very scary situation, as I had to slam the breaks on and muscle the car around the sharp curve. We eventually were able to limp back to our hotel. We had the Durango towed to a nearby dealership from the hotel. This dealership informed me there was a 'bulletin' about the problems I had experienced and that they had reset the system and the car was repaired and safe to drive. Long story short, after driving the vehicle over 200 miles on my way back to Reno, the Durango had all of the same failures occur, including the power steering failing. Luckily, I was within 1 mile of my home when this occurred; otherwise, I would have been stranded in the mountains somewhere between Reno and Sacramento. I had the vehicle towed to my local dealership where I bought the car in Reno several days ago. I contacted Dodge/SRT customer service about the severe and dangerous malfunctions this vehicle is continuing to experience, and I contacted management of the local Reno Dodge dealership as well, and have requested a buyback on this vehicle, since it is obviously not reliable or safe to drive. If you have never experienced losing power steering on a newer vehicle, it is hair raising and super scary, as the wheel can barely be turned when this occurs. Needless to say, it has been several days since I contacted Dodge/SRT customer service requesting a buyback/refund for this obviously unsafe and defective vehicle. My advice to anyone who owns one of these lemons, beware of these possible safety issues and stay alert, and do not drive this vehicle aggressively in the event the power steering fails. I hope anyone who owns one of these special limited edition Dodge Durango Hellcat's has much better luck with it than we have had!
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Very happy with 2021 Durango R/T
Very solid feel driving. Great steering wheel feel. Very responsive acceleration. Well appointed interior- all of the creature comforts. 3rd row seat welcome and easy to set up and lay flat. Just had it out in a 2’ snowstorm - handled excellently.
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Hellcat Hellyeah
The Hellcat version of the Durango is a riot. You have three rows, captains seats in row two and launch control. We have driven ours over 15,000 miles. Only issue was steering wheel alignment was off at the steering head. Irregular tire wear and cupping is occurring. I have the tires and wheels rotated and balanced at every oil change to minimize but the camber and caster alignment settings are more aggressive due to the performance nature of the vehicle and tires. We LOVE this Durango. Would buy another one if was available.
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Durango R/T 2021
Durango is my favorite model from Dodge! Have 3 other Durangos in my past and have enjoyed each one. This new purchase is probably the best of them all! Very comfortable ride with all the amenities you could ask for in a SUV.
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Test drive impressions
We are looking to replace a 2015 cx-9 sometime this year. Being turbo and CVT shy, we have limited options. ☹️ I took a test drive in the 2021 Durango today. My previous experience with a 2013 dakota 5.7 was not impressive. But today's drive train is a totally different beast. The Dakota had significant lag and really didn't feel like a V8 at all in 2013, though it sucked gas like a V10. Driving this 2021 R/T was a distinct pleasure. The V8 was ultra responsive and the shifts seemed to be where they should under casual acceleration as well as spirited. You do have to really bury the accelerator if you want to experience that V8 growl, but it is definitely sleeping under there! I wasn't able to test it on any curves, just some S turns thru a deserted church parking lot.But it seemed to be responsive, though you do feel it's size and weight a bit. The acceleration of the V6 CX-9 has always been responsive but lacking. With the V8 DURANGO, I finally felt satisfaction! I disliked test driving after dark but the Durango controls were surprisingly ergonomic and intuitive. I wasn't sure if that's because they were somewhat similar to the Dakota, or if they are just well designed. I did find the side mirror adjustment to be a puzzle. You must hold down 2 buttons simultaneously to make adjustments. That just seems overly complicated. One of the first things you notice is the massive 10" stereo display. But also take note, it is nicely integrated with the dashboard instead of looking like some kid glued their iPad to the top of the dash which would just be EMBARASSING for any engineer to do. For some reason, that was impressive, isn't that sad? I am not a fan of seating and climate controls being integrated with the stereo. Alhough, they are in the Durango, they also had the foresight to design a full set of individual buttons, including for the heated steering wheel... My new favorite thing!! The steering wheel heated up fast and was very welcome on this chilly January evening. However, the heated driver seat on Hi, seemed barely warm. The leather seating was very comfortable, although I'm not a fan of sweaty leather. I would probably opt for a trim level that does not include ventilated seats. I want the V8 but I'm not made of money! So, I can see some cloth seat covers in the near future. One of the most shocking discoveries...Compared to the 2015 CX-9 is a mere 87 cu ft of cargo space! The cx-9 somehow manages 100 cu ft of cargo space despite having almost the exact same exterior dimensions! Could the side curtain air bags be sapping 6 inches of interior space? Could the driver seats be that much further back that they absorb that much cargo space? The hood seems smaller than in the CX-9, so I don't think they lost interior space there. It's a mind bender 🤔. After further research I determined that the 2011 Durango got severely shrunken when re-introduced after a couple years hiatus. So It is now even smaller than the '15 CX-9. That's aoghty shame. Since I often travel with a 65" TV, this could be a deal breaker. I'll just have to see how it fits. Speaking of the hood. I absolutely LOVE the mean LOOKS of all of those hood scoops, but that just leads to dissapointment. In actual day to day, I think you're better of without them. The 2 venting scoops are just a cut-out in the hood with a cheesy plastic grill insert. That means, when you're following a truck on a rainy or snowy surface all of that gunk flying around is being deposited directly ONTO your engine! I can foresee that requiring a weekly engine cleaning in the winter months. The center scoop, although it has a barrier, does not seem connected to anything! I thought I'd open the hood and see some type of duct system leading to the air intake... Nope. Just another visual cue with NO FUNCTIONALITY. So, the disappointment is mounting 😧 I think that's one place where Dodge really failed. There should have been a cloth barrier or channel on the vents to prevent at least some debris from entering the engine compartment. As well, the hood scoop should be functional. I was expecting the rear seats to fold flat as I always do, but have yet to find any vehicle where that actually works as advertised. This tester had the rear captain chairs without a console. Just a couple of cup holders molded into the floor between the seats. So your 3rd row passenger can stumble over your soda. Hmmm. Another engineering puzzle. I suppose, I'm just a 2nd row bench kind of person. It's nice for the kids to stretch out there sometimes. But having spent most of my time as a driver, maybe I'm missing something. This seems like a very nice overall package. Since Dodge doesn't have anything to rival the Yukon or Expedition this is it! (Alhough an Expedition with a V6 is just stupid. I would never buy that for more money). We'll most likely be making our purchase as soon as the novelty wears off and they start offering a discount. Hopefully, that will happen before they outlaw the combustion engine later this year 😜 2022 update : Surprisingly, we just couldn't pull the trigger on this vehicle. Needing more interior space was really the big issue, but we also want the V8 (yes, yes, even in 2022, we want the V8). So it looks like our options are going to be limited to a Police spec Expedition or a Yukon Ext. If I can find a recent police spec at an auction with 100 miles on it for maybe $10k or less, it might be a fun project turning it back into a street vehicle. 🤔
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Durango Hellcat
Weird metal suttering noise when accelerating just after 500 miles. Steering wheel off the alignment. More miles I am putting more problems it gets. The quality is terrible. Be aware. Do not belive those YouTube reviews... only from real owners and those are removed. Do not buy Dodge! Stay away! [HTML removed]
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This car is amazing!
Very spacious, comfortable, and cool looking. The Uconnect 5 is amazing! Dodge really hit a home run with this infotainment system.
2021 Dodge Durango
We got a 2021 Dodge Durango from the car place and we had so many issues with it. We had the touch screen mess-up big time and the door handle cover inside fell off. we had to keep taking it into the shop.
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Bad experience
Bought a 2021 gt durango for our family 2 weeks ago and is already having problems the motor shut off in the middle of the street 2 times In a day took it to de dealer and they didn't find anything
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Sporty with towing
I just bought the 2021 rt with tow and go and tows my 7000lbs trailer with easy. Would definitely recommend for people who want an suv with towing capabilities of a truck and performance capabilities of a sports car.
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Dream muscle
Car is awesome everything I always wanted
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Hazard lights
The hazard light switch has to be in the dumbest spot ever. Anytime I put stuff in my console I set it off. Why is it not on the top of steering wheel column or higher up on the dash?
Stupid Fun
This SUV is stupid fun and obviously not practical at all. The transmission is responsive and the super charger whine will put you in a better mood everytime you drive it. It handles better than our 2019 RT and the technology upgrade was much needed. My only complaint is that the cup holders are too small to fit anything more than a standard sized water bottle, but that complaint is not limited to just Dodge.
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Heart Broken
Third Durango. 2018 (RT/AWD)-Totaled three months after purchase when someone pulled out in front of me.. Trying to hit that sweet spot again, I purchased 2019, Not enough amenities. Traded for 2021 RT and it has been at dealership since 1/26, no sign of being returned anytime soon. Second dealership,4th return for Uconnect Box service and have had star case manager since October. Engineers finally approved replacement. Two ordered, both have failed. Case manager tells me one thing, dealership tells me something different. BTW, my model trim is not listed in the drop-down for vehicle details. Mine is 2021 RT 4dr 3.6 6cyl.
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The Perfect 50 B'Day present for myself
Black 2021 Durango R/T w/Power Sunroof. Dues paid in FULL.
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2021 Durango rt
Today on the 401 the Durango rt 2021 model started giving problems ,, loud humming sound could be heard under the front potion of the truck I thought it was the road at first but the noise kept getting louder when I got home 120km later the back end window n bumper had an oily feeling to eat dusty oily feeling . Hence I pulled over many times check under the hood under the vechicle nothing seems to be wrong couldn't differentiate if it was smoke or dust coming from the back up when I pulled over .
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Dancin with my Durango
This is our first one and I love it!! It's comfortable, it has all the pep and power it needs. It's a quiet, smooth ride. As soon as both my kids drove it, they decided a Durango would be their next vehicle. We bought a courtesy car that was gently used. It is very roomy, gets better gas mileage than was predicted. No complaints so far.
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Da Beast
Just treated myself to a new ride and dam am I soooo happy this truck is popping everything about it and it rides.so.smooth like.on a cloud and the aggressive muscle look is ummm awesome
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Yep
Very nice car
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Don't buy the Dodge durango 2021
Nothing but problems first the back spoiler flew off while I was driving. Now the election is crapping out I could be playing bluetooth and the radio comes on in the background and my volume is starting to mess up it turns up and down by its self. Oh and I took it In I did it all myself because the dodge durango is apparently perfect why would I want to destroy a 40k vehicle.
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Dodge Durango R/T is the best choice so far
Amazing car with all the features and options you will need daily and great performance even on low RPM ranges. Felt very smooth ride and sound system is very crisp clear. Enjoyed it for 1 month so far and glad with my decision after filtering the market for best option to buy a new SUV in 2021
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My favorite vehicle ever!
The Durango is absolutely fantastic smooth ride, smooth ride, comfortable to drive and superspacious!!
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Durango Hellcat
Absolutely love my original 2021 DH !!
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Dealer can't fix a factory screw-up
I'm pretty satisfied with my '21 Durango. Nothing has gone wrong with it other than the UConnect box has had some difficulty, now being looked at. But the glaring problem I have is this. The exhaust tips are not located in the center of the exhaust cut-outs in the rear "bumper." They are almost touching the inside edge of the cut-out's in the bumper. It makes the vehicle, from the rear, appear cross-eyed. The dealers tell me this is normal, because other Durangos on the lot are the same way. I found other Durangos on the lot that have the exhaust tips centered in their respective bumper cut-outs, shown them to the dealer, and they say there isn't any way to fix mine. I'm sure some CAD designer in the factory did not intentionally design this mis-match. And the fact that the dealers don't want to fix this shows me that this will be the last vehicle I buy from Dodge. I'll take it to a muffler shop. I'll bet some kid working for his dad will be able to fix this problem.
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Love my new Car!
It is a great car! the only reason for the loss of one star is that I was told it has features that it docent have. So I was just slightly disappointed by that. Nothing worth not purchasing the car. I have only had it for two days, but it drives great, is very comfortable, and has great leg space. I like the look of the front end and the interior.
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2nd Durango and still loving them!
This is my 2nd Durango. I actually still have my 2016 Durango Limited and it has performed awesome! So when my college daughter needed a reliable safe car, I handed over my '16 & went and bought myself a 21 GT plus. Never regretted it. She looks great and drives great! Both my daughter's love driving my Durangos. They say they drive so smoothly, comfortable and they feel safe in them. I like the reliability and confidence I have in the engine and transmission. I hope to pass this one on to my son and get myself another one in several years.
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awesome suv
many options to fit your style
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