Used 2018 Dodge Durango Consumer Reviews
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I can't believe I bought a Durango...
Our family needed a three row SUV. We tried to downsize to a wagon, but it didn't work. I was charged with all of the research and test driving, and I drove them all. Honda, Mazda, VW, Toyota, etc. Some were too small (Toyota), some offered horrible value (VW), some were too much like a mini-van (Honda). I was getting frustrated with my search. I tried a Ford Explorer and didn't like it at all. I was flummoxed. I had read good things about the 2018 Durango, but I have NEVER been an FCA fan, and swore I would never buy one. Then...I test drove the Durango GT. Just wow. Solid, big, handled well, and quiet as a mouse inside. I did some more research. It rides on a relative of the GL/ML platform from when Daimler Benz owned part of Chrysler (so does the Grand Cherokee). The 8-speed automatic is sourced from ASIN, the same place that BMW and other high-end manufacturers get their trannys. The handling is excellent, primarily due to the perfect 50/50 weight distribution, and the rear-wheel bias (its a RWD car when it doesn't need the traction). The Durango is so air-tight that you really need to give the door a good slam, otherwise the air pressure prevents the door from closing. I thought the Beats audio system was terrible, but like many good speakers (I am an audiophile) the system needed to break in, and stretch the speakers a bit. I think it sounds very good now (not Levinson good, but certainly better than any Bose system). If you have been skeptical of the FCA brand in the past (let's face it there's plenty of reason to be) , but you need a good sized SUV, you HAVE to drive the Durango. It won't disappoint.
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Durango GT
I read reviews and watched videos of test drives for months. I narrowed my top 2 choices to the Nissan Murano and the Dodge Durango. After owning the Murano for a year I was disappointed by visibility and leg room for the driver. The infotainment screen was also lame. I traded it in and bought a 2018 Durango GT. The Durango has 295 hp with the V6 compared to 260 on the Murano. The acceleration is similar due to the Durango heavier weight. The V6 actually provides good acceleration and I've seen numbers as low as 7.4 seconds for 0-60 compared to the R/T which is 6.8 seconds 0-60 from test results I've read, those numbers are both impressive but not much different. Whoever rates the Durango less than 4 stars overall obviously has no clue. I've driven many SUV's and I'll tell you I was skeptical of Dodge. Now I am a huge Dodge fan. I love the spacious interior and comfy seats with 4 way adjustable lumbar support. I love the touch screen, it's 8.4 inches of stunning beauty and functionality and it's easy to use. I love the styling. The red stitching on the black leather. The magnesium paddle shifters. The grip on the leather wrapped steering wheel. Honestly the only criticisms I've seen
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- GT 4dr SUVMSRP: $24,99098 mi away
- GT 4dr SUVMSRP: $18,99994 mi away
- R/T 4dr SUVMSRP: $32,990In-stock online
Hemi Van
Great car if you know what you are getting into. Engine is loud and thirsty, but is part of having a super fast tow and family vehicle that is faster than my Porsche in a straight line. We checked every luxury and tech box. After a few initial set up gremlins, things have been going fine
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Excellent vehicle
The Durango hands down is superb I’ve always had a suburban but this vehicle is the best.With all the immenities I got a new suburban would have been well over 2x the price I paid. If this vehicle had Jeep label they wouldn’t be able to keep them on the lot.Dodge has really got a keeper I absolutely love mine.Dodge Durango Gt 6 cylinder,leather,moon roof has it all for under $40;000.
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Radio does not work
The radio has not worked since delivery. Dealership says there are no radios available to replace with. After having talked to many different dealerships about the problem, i was informed the original manufacturer of the radio had its contract cancelled and now Dodge is unable to replace the radios in any of the 2018 Durangos. Nice new Durango that has a faulty radio. Radio controls front and rear climate, all Blue tooth capabilities and safety features.
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Finally a well thought out American SUV
I've been thinking about gravitating back to an American built vehicle for some time now and finally found a well built technological up to date vehicle with my recent purchase of my 2018 Durango Citadel. The fit and finish is excellent, seat comfort is 5 star, ride is amazingly quiet and the technology equipped surpasses the Asian market. The V6 is unbelievably quiet smooth with excellent power and reasonable gas mileage. The 8 speed transmission shifts incredibly smooth with hardly a notice of shifting. I have found my Citadel to be very reliable comfortable and good looking, love the vice white paint job. The 8.4 Navigation screen and functionality is the best on the market its fast clear and precise. If I have any gripes it would be these two. (1st) I dislike the start/stop function (very annoying) at least you can disable it at start up. (2nd) A minor gripe but a gripe never the less you have to press the Navigation icon then view map icon each time you start the vehicle if you want to view the map... This vehicle is definitely a road trip SUV it love's the highway gobbles up the miles in total comfort and affords you with an excellent view of you surroundings. In the city it handles the roads like a much smaller vehicle than it actually is. It's certainly a win / win for handling. It rides and handles like a more expensive vehicle than it actually is. If you are on the fence about which SUV to buy you would be doing yourself a injustice if you did not give the Durango a try... Now 20 months later and 22,000 miles my Durango continues to impress. No issues whatsoever 26 mpg highway and combination averaging 21.5 mpg. I must say I had I am impressed beyond belief how rock solid reliable the SUV has been. I just want to repeat a statement from my first review over a year and a half ago the Durango is a perfect road trip vehicle gobbling up the miles effortlessly with superior comfort... I hope they don't make to many changes in the future because they seemed to have nailed it with the 2018 Durango Citadel.
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Best Vehicle-Utility & Performance for 9 Months
The first 9 months and almost 9,000 miles of owning the 2018 Durango SRT were having me think I had purchased the perfect vehicle. Everything I wanted in performance and utility was there. Then all of a sudden it left me and two of my friends stranded. The transmission froze in neutral but all four wheels were locked. We tried everything we could think of to put it in Drive to no avail. I had it towed in to the Dodge dealership - Mike Brown - in Granbury where I bought it. They had it one week and when I went to pick it up told me they had replaced the valve body on the transmission and re-flashed the transmission control module. But they told me it was ready. I picked it up and I immediately noticed the quite erratic shifting of the transmission. I took it back to the dealership. They advised me that the valve body would take about one to two weeks to resume normal shifting. So I took it home. About a week later, I was on my way to the grocery store when I noticed the transmission had frozen on 5th gear and the Active Cruise Control service light had momentarily flashed on. I headed for the dealership, about 35 miles away. As I approached the last red light in Benbrook headed towards Granbury on US 377, the vehicle shifted to neutral on its own and the shifter could not be moved. I let it coast to the side of the road. I turned off the engine, waited a few seconds, and turned it back on. The vehicle begin normal operations but the erratic shifting continued. I left it at the dealership. After one week with the vehicle, they had no idea what the problem was. I, in the meantime, had lost total confidence in the vehicle and asked the dealership to buy it back from me. They bought it back from me at a significant loss to me. In short, what I thought was the perfect vehicle for the first 9 months of trouble free ownership, turned out to be the worst vehicle I have ever owned, and I have owned a considerable number of vehicles in my 71 years of living. The dealership offered me a reasonable price on a brand new Durango SRT, but I turned them down. I do not trust the vehicle. I remain without any Dodge product in my garage. I simply do not feel I can trust Dodge to give me a reliable vehicle that gets me home from my destination. Being a long time Honda and Corvette owner I was simply not used to erratic reliability. Chrysler (FCA) did not respond in any way to encourage my confidence in their products and also ensure that I remain a loyal customer, so I simply decided to walk and spend my money elsewhere. In fact, FCA said to me that it was out of their hands since I had sold the vehicle back to the dealership. Sure made me feel better. I finally got a Cadlillac CT6 Blackwing and so far, I am satisfied with it. No more Dodge or FCA products for me. My experiment with them is over when I got rid of my Durango.
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First dodge, with life time warranty!
I am coming from a 2016 GMC Canyon SLE V6. For a V6 Durango I felt like there was no big difference from the RT V8 version when test driving and it has more power then my GMC Canyon. Large screen entertainment system with beats speakers, sunroof, SRT hood, 20” rims (black top edition) leather with suede in the middle, power lift gate and remote start. all under 39k with haggling. I went and got this SUV to keep forever with a growing family and that lifetime warranty provided by Mopar is just the best peace of mind
It's hard to find a three-row SUV that is -FUN-
With a growing family, I needed to get something a little bit larger than my Subaru Outback when we go on weekend road trips. I've rented dozens of vehicles for work and have always been impressed with the power and comfort from FCA's models (except the 200), but have been hesitant to purchase due to reliability concerns. So when I decided to get a three row SUV, the Durango was on my short list. I tested a bunch of vehicles and my wife agreed that the VW Atlas and the Durango were the best of the bunch. I have 30,000 miles on my 2018 GT and have been happy overall with the vehicle. The trouble areas have been 1- the vehicle fuel filler system is terrible. It will cut off when using certain pumps, I've had the fuel filler neck and the vapor canister replaced, it is a little better but still not perfect. 2- there have been various sensors that needed to be "plugged back in" according to the dealership. This includes the auto start/stop system sensor and the heated steering wheel sensor. 3- the taillight has already filled with water, this is being replaced under warranty but has me concerned about the future. The Durango is a -BLAST- to drive. The pickup is fantastic, the handling is better than most vehicles of this size, and the exterior style is macho and unlike anything else out there. I'd recommend this vehicle to others as long as you get an extended MOPAR warranty.
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Award winning Safety and Comfort
I looked around at a lot of different SUV's. Overall I LOVED the comfort, styling and value of my new Durango when compared to the other brands. My top priority in addition to functionality was safety. I loved how the Technology package brings that all together for an affordable cost. In addition to all the innovative technology I have a vehicle that is great to look at and fun to drive. Thanks Dodge for another great vehicle!
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Daily driver/Road trips perfect
Best 3 row SUV thirsty , thirsty I average 11.5 in city and 18 hwy but worth it so far 20,000 miles and 0 issues
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60 days and no answer.
Glitch in the touchscreen/radio where it shuts down and restarts randomly and repeatedly. This also means you can't have a hands free phone call as it drops the call when the system restarts. Started on the drive home but here I am 60 days later and no repair date in sight. The dealership just keeps telling me that all the 2018's have this issue and it will be fixed next week but next week still hasn't come. I know new products can have issues but not getting the truth has me frustrated and unhappy with this purchase. If I could get my money back I would return the vehicle and not buy from this dealer nor Dodge again.
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Great blend of dodge muscle and functionality
It is a great balance of space and convenience
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Dad
Get the extended warranty I’m at 10000 miles now and some small glitches.. windshield wipers wouldn’t turn on had to restart the vehicle . AC wouldn’t turn on had to restart the vehicle . The steering wheel on the driver seat wouldn’t go back to drivers position had to restart the vehicle ... but other than that it is what it is Thirsty fun car to get your groceries in !! 50,000 miles in second radio, brake rotors lost color dodge says they still work won’t warranty faded paint . Sent it for Forza tuned here in Florida
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Lots Of Looks
Really like this SUV. Has a lot of power and it looks great. Haven't had it for long so I can't comment on any problems because there aren't any. I really disliked the purchasing process of it. The dealership aspect really put me off ever wanting to purchase a new car again however. But other than that, I am very pleased with it.
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Fast and Fun
The R/T is a performance SUV. Interior leather finish is excellent. The dual exhaust has a throaty sound that my wife and I both loved. The 8 speed transmission is the smoothest shifting automatic transmission I have ever experienced. We don't have small children so it was mainly my wife and I driving, the backseat seems roomy enough for average adults.
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30 months in - no real complaints
Leased a 2018 Durango SXT Plus in January 2019 - will buy out at end of lease as I like the vehicle a lot. V6 AWD with 3rd row, tow package, and blacktop package. Tows boat and trailers very well (~2500lbs) - don't really notice. Just wish you could keep it out of 8th gear to keep it from hunting without having to shift "manually" on hills. Rear seatbelt is a bit tough to get to latch (will get repaired under warranty) and front visibility is a problem in that the rearview mirror is low and can "hide" vehicles to your right at 4-way stops. Gets gas mileage similar to our 2018 Grand Caravan but power (295hp) is noticeably better and way more fun to drive. AWD is really nice in winter. Would definitely recommend - what other vehicle can you get in for the price and seat capacity of a minivan (SXT package, that is) but have 6,200lb tow capacity (or for bump in price get the 8,700 if V8 which outclasses full frame SUVs like Tahoe and Suburban)?
Problems inside and out from the get go!
Had issues since I bought it 3 weeks ago. It has been in the dealership twice to have the same repairs fixed since they just tried to hide the paint touch ups done by the dealership. And then broke a piece while installing a new taillight. The last problem was the Uconnect radio rebooting and all the features not being able to be controlled. If I had a choice to return it and get another vehicle I would if I wouldn’t be taking such a loss in value. I have 1300 miles on it and the value went from $57k at purchasing and was quoted just $34k to trade it in! That’s a large depreciation with just 1000 miles that I personally put on the vehicle since I bought it with 383 miles
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Love my Durango
Do your dealer homework and find out who will work with you and not waste time
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So Far So Good
Coming from a sports car to buying an R/T has been really amazing so far. Drives like a sports car, but it's an SUV!!!! Best of both worlds. Highly
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Never owned a Dodge but glad I bought one.
I bought two FCA rides with Bitcoin. Would have never considered a Dodge or Jeep had they not accepted Bitcoin. The Durango Citadel 5.7L V8 is pure awesome. Owned Japanese cars for the last decade and I am now a MOPAR convert. We love the Durango, the level of build quality Dodge had achieved is fantastic. Make sure to get the beautiful growling V8 while they still exist - be ready to buy Sheetz gift cards but totally worth it. Reliability remains to be seen but with a 7 year warranty not worried at all. Wife loves it, kids love it, mission accomplished. Now just waiting for daddy's Trackhawk to arrive.
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Red Durango
The Durango is plenty roomy for 6 passengers, is very well equipped, drives great and actually gets the advertised fuel mileage, I have only had it for 3 weeks no problems so far! The only thing I wish I would have stepped up to one with leather seats and the entertainment package for the kids.
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Why not to buy a durango
I bought this vehicle used with 60k miles, fist month the purge hose split, then everything seemed good, then the backup camera stopped working and the radio had no volume, then driving through 3 inch of snow the front cv axle broke, now I have it tore down do to manufacture placement on a heater hose clamp that rubbed through the aluminum tubing to the rear heater and there is no possible way to reach the clamp to move it. Don't buy this car it will cost you lots of money in the long run, never buying a dodge again, pure junk.
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My 2018 Durango rt
It can be had with lots of technology or in between.
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Love the Hemi!
This SUV rocks. Handles great, comfortable, I have had issues with visibility driving other cars and SUV's but in this you have perfect view day or night. I purchased the black metallic R/T and it is worth every penny. I also purchased the lifetime warranty. Go ahead and test drive one.
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Love this car
Great look, utility, space, comfort. It’s all there. Traded a 2012 model for a new one!
good
i like it
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Great In Almost Every Catagory
The Durango SRT performed great in every category in its class with the exception of towing. To maintain 65 MPH while towing a 3500 lb trailer (half of its 7000 lb tow capacity rating) required the engine to spin at 3,900 RPM causing a "engine oil change required" warning message on its dashboard display, even though the engine oil and oil filter had just been changed. I'm guessing this was due to dangerously high oil temperature. BTW, the "SRT MODE" was set to "Tow", the road was level, the trailer (20 ft travel trailer) was not overloaded, and the outside temperature was about 75 degrees.
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Drive time vs. Shop time
This is the third Durango we've owned. Our first was an '01 SLT that has 120,000 and even after being rolled, is still a "no problem" daily driver. The second was a '16 R/T that was an extremely impressive grocery getter and tow vehicle. And then we saw a You Tube video with the new '18 SRT and had to have 1. We got ours Oct. 30. '17 and was 1 of the first 5 in the Northwest. Wow, what a Beast!!! Having all the bells and whistles you could want in an SUV, it can't be beat! And the sound of the pipes when you stand on it it sounds like old school headers and straight pipes! But after 2 months it was in the shop because every time we parked it the brakes locked up when they accumulated moisture from snow, slush or rain. Even in our garage, which is about 50 in the winter, it still happens and Dodge doesn't know why. They locked so hard one time that it broke the steering gear just trying to move it and had to have the steering box replaced. Since we've owned it has been in the shop every other month with front-end issues, like clunking noises putting in drive or turning left and vibrations around 55 to 60 mph It has 21,000 miles and it ALREADY needs 4 new tires, front brakes and rotors!!! That's gonna run me over $2,000 that's not covered with warranty. If we were hot-rodding it or towing trailers DAILY I'd accept that but we don't! We bought this so we had a ride that has plenty of power to run down the highway pulling our 4-place sled trailer or our 4-wheelers and be comfortable doing it! The cool factor of the 392 SRT was just a bonus over our R/T, but with all the front end and brake issues we've had I'm kinda paranoid to drive it at highway speeds, pulling anything or not. I can't speak for all the '18 392 SRT owners, but I'm starting to get little embarrassed about all the shop time it's seen. I will say this, it's a real head turner and 1 helluva beast, with towing and power comparable my Ford 7.3 Powerstroke, but a lot more comfortable with better acceleration! Other than that, I think we should have kept our R/T which was, all around, just as good.
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2018 Dodge Durango R/T
Just love it
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Best suv
Don’t really like the price,but it’s worth it.
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Beats? Upgrade?
Beats being the upgrade in THIS vehicle? Disgusting ! $76000 ? Would have probably have bought it if it had the Harmon Kardon. Bought a Hellcat with Harmon Kardon at another Dealer, sight unseen ! Very Happy !
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durango with gusto
gps doesn't hold enough destinations and disk player only holds one disk at a time. If you have cd music collection or books on disk you will be disappointed. If you are sensible 23 mph on highway is likely. I have had 24+ on trips of 400 miles using eco drive. Engine response upon entering highway is awesome. ( V8)
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Dodge boys have more fun
I looking forward to getting 2021 dodge. Durango rt .I am life long Dodge fan had 1500 truck the nitro rt the decota two of them I love the mean look
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Service
Great family vehicle
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Computer issues
I have a 2018 Durango GT that in July of this year, 2021, the truck started via the remote and than shut down when I got in to the truck. I do love the space and comfort of the truck but I am not happy with how I have been treated by Chrysler. It has been at a dealership in NC where to date, December 22, 2021 they have replaced the Keys and RF hub twice, the Ignition switch, and the PCM with no change. They are now replacing the BCM and attempting to put the blame on me. Chrysler would not help me out with any rental and or a fleet vehicle and my truck has been out of service for five plus months. Shameful customer service. It has soured me on all Chrysler products. After 9 Months I got the car back. They finally replaced all the main computer components and it seams as if the BCM was the issue. The dealer continues to blame me for the issue and Chrysler corporate did nothing to help me. A week after getting it back the check engine light came back on. I am now getting rid of the vehicle.
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I love my ride!
No complaints. I will be buying another Durango.
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Durango
I bought this Durango for my wife and she loves it, the price was right and a really good car
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My '18 Durango RT
Best SUV I've even owned! I need a vehicle like this to haul my pontoon, snowmobile trailer, and a couple of other miscellaneous trailers. I love the 5.7 motor, and drove but would NOT consider the V6, as it is too underpowered for this weight and size of vehicle
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Durango with Hellcat engine!
We own a 2011 Durange Crew 4WD 8cyl. We love it and were looking for a replacement for a 10 year old VW CC, but needed space for dogs. The SRT of course performs far better than the CC, has updated technology, but more impressive - handles better than the CC, and I loved that car. The only things you won’t like are the price and gas mileage!
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Bad Blue
I sold my Yukon to buy this it’s cheaper and funnier to drive
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Badass With Luxury and Function
This has to be one of the best, if not the best, cars I’ve ever owned and I’m 60. Great looks, magnificent exhaust sound, faster than dammit. Plus, the interior is very stylish, comfortable, and feature-rich. Has never given me a bit of trouble either. Probably the most reliable car I’ve had. Anyone who thinks FCA build quality is not up to par hasn’t owned one in recent years.
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Unsafe due to sensors
Trying to back up at night swerving to dodge things on the side is dangerous cause the display for back up camera will not turn off causing you to be blinded to watch for things on the side of the car. Trying to use ramps to check things is very dangerous due to it will not let you go when door is open so you can not see the ground under you while you are making decisions. We make long trips and they put things up on the steering wheel where you can not stretch your arms. Very small cargo space and the black interior gets so hot the little kids have to sit in floor board. Does not seal very well sounds like there is a window down all the time going down the road. Had good tires put on and they said that they had to put the psi that is recommended on the door which is not half of what is suppose to go in the tires. Performed badly with those psi. I put what is suppose to be in the tires and stops in half the distance and handles a lot better. Not sure why they have all that and not way of turning it off the display comes apart under 50000 miles.
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