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Used 2020 Chrysler Pacifica Minivan Consumer Reviews

3.7 out of 5 stars
36 reviews

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Pros
Cons
2 out of 5 stars

grumpy

smitty, 04/05/2024
2020 Chrysler Pacifica Touring L 35th Anniversary Edition 4dr Minivan w/Prod. End 01/20 (3.6L 6cyl 9A)
0 of 0 people found this review helpful

Vehicle is terrible in the wind on highways terrible traction on wet roads and marginal leg room in front seats

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5 out of 5 stars

amazing all purpose vehicle

happy in SC, 04/30/2023
2020 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
0 of 0 people found this review helpful

while we often think of minivans as useful for family and children, it's perfect for seniors as the easy access doors are just great for entering, exiting, loading groceries, and are so comfortable and roomy! We love our Pacifica! It's our second, and had town and Country vans previously.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Comfort and Function

Luvubul, 07/28/2023
2020 Chrysler Pacifica Touring L Plus 4dr Minivan (3.6L 6cyl 9A)
0 of 0 people found this review helpful

Fantastic van! I was hesitant to go from SUV to van, but the Pacifica absolutely convinced me I've made the right choice!! LOVE THIS VAN!! Great ride and every detail makes the trip better. I have health issues and back pain but this van is amazingly comfortable even on a long road trip!

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4 out of 5 stars

Pacifica unexpected

Sliderule, 04/15/2021
updated 05/08/2023
2020 Chrysler Pacifica Touring L Plus 4dr Minivan (3.6L 6cyl 9A)
0 of 3 people found this review helpful

I have owned 4 vans. This one did not have some of the van like things I expected from my previous models

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Nice car and comfortable driving, bad electronics

dbos, 03/17/2023
2020 Chrysler Pacifica Touring L Plus 4dr Minivan (3.6L 6cyl 9A)
0 of 1 people found this review helpful

Comfortable driving and big car for loading bikes or more people. Problems with electronics. -- Flickering screen. It happen after 1 year after I purchased new 2020 Pacifica. The replacement gave me 2 years warranty. Now the 2 years warranty is over and the screen is flickering. Looks like a software bug, not a hardware. When I replace the radio fuse, the screen is good for a day or two. Dealer estimated $700 to replace the radio. -- Auto start-stop feature was working for 6 months only. I asked the dealer many times to fix it but he said that I need more drive to load the battery. I was driving for 4 to 6 hours non-stop and it did not help. The dealer would not do anything about it. -- Door locks never worked properly, One time the door will open and the next time I have to place my hand over the door many times in order to automatically unlock the door. The dealer always had an excuse not to fix it, he was telling me that I need to wait longer each time for the door to open, total nonsense. If one time the door would open in 1 second why the next time I have to wait 5 seconds. - When I press the button to move the sode window to go up, the window goes down. I have to play for a while in order to close the window. -- Car key battery low after 1 year. -- Garage door opener not sending signal from a distance, you have to be by the garage door.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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