Used 2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A) Consumer Reviews
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Horrible Car! Electronics Failed, Safety Hazard
Rose Marie C, Athens, TN, 03/12/2018
Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
138 of 153 people found this review helpful
I have had this car since late August and have had electrical problems with it from the first week. The electronics system went dead twice while I drove the car on a long distance trip. A few days later, the side door failed to open and close electronically AND the car issued an engine malfunction message on the radio screen. The Adapitve Cruise Control/Forward Cruise Control has also failed several times. Brought the car back to the dealer over 20 times to repair these problems. These are safety problems and should have been repaired immediately. In addition, Chrysler has falsely advertised that this car has wifi capability. It doesn't. I was able to connect a hotspot in the car for a month and then without notifying me, the hotspot was cancelled BUT I was still charged by AT&T. I've contacted Chrysler about all of these problems and was transferred to 3 different case managers who simply tried to get me to sign a release in exchange for one month's payment of my lease. I asked to return this car so many times and each time was stonewalled. I have wasted so much time driving back and forth to the dealership to get this car repaired and the problems continue. Buyers BEWARE!!!
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Very poor electronics & Finish, No gear control
Mixed Feelings, Irvine, CA, 05/18/2018
Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
37 of 40 people found this review helpful
Computer get hanged and reset, again ..again .. again.. when it happens - no navigation, no radio, no warning... no solution. Finish quality issues: Loudspeakers buzzing (more so on the rear - service found poor installation problems). Rear door starts acting up (after one closes them .. a few seconds later they open by themselves). Navigation system, lightyears behind anything you can put on your cellphone. The Biggest handling complain ==> Gear only support D & L - any steep climb / steep slope down, the lack of control on the gear range (like any other minivan, SUV etc) you either press the breaks way too much , or car hunts for gears all the time. I was surprised how concerned I was and non relaxed on down slopes in Sequoia and Yosemite. This is by no mean my first trip, but this is the worst experience compared to other cars I drove there. On the positive :: Amazingly good seats for driver and passenger, Best in class seats for the kids in the back. Tested the competition.. the kids wont hear about the others.
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Delivered new with defective Park Assist
Dave S., Tabernash, CO, 05/14/2018
Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
25 of 27 people found this review helpful
After looking at the Honda, Toyota, Kia and Chrysler minivan offerings we decided on the Chrysler Pacifica Limited mostly because of the technology advantage this minivan has. The snow and go seating was a really important feature for us. I had sworn off Chrysler products after buying a new Jeep Grand Cherokee in 2002 that was delivered with at least 4 serious defects and the car was constantly in the shop for multiple days at a time. Unfortunately the Pacifica was delivered with the front park assist sensors not working and a message on the dash saying the system needs service. I really hope they have improved their reliability and that this is just a rare exception. Other than that we love the vehicle so far.
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I DON'T RECOMMEND THIS CAR!!!
Robert DeBolt, Denver, CO, 10/31/2017
Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
59 of 68 people found this review helpful
I have had my Chrysler Pacifica Limited for 2 months and it is the worst car I have ever owned from a reliability perspective. Five things have failed and it has been in the shop twice so far. Whenever the car is wet, the hands free entry fails. Whenever the environment is cold, the lift gate does not open fully. The UConnect screen has gone blank. I have a very hard time filling it with fuel if the fuel pump has a vent shroud around it. The pump thinks the car is full and shuts off. The rear (3rd row) electric seats have failed and the car is in the shop now being repaird (10/30/17). I do not recommend this car!
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There is a lot to like about our Pacifica Mini-Van
Mary Ann Peddicord, Pensacola, FL, 09/12/2018
Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
14 of 15 people found this review helpful
BUT , it took me months before the dealership fixed my “check engine light”. And they only FINALLY fixed the problem after I involved Chrysler! Tons of recalls and at 71 with a disabled husband to care for I find it difficult to get the car to them.
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