Used 2009 Chevrolet Impala Consumer Reviews
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At 78,000 miles, still drives like new
I bought this car primarily because I needed a reliable, reasonable efficient and large vehicle. At a discount of more than 20% it has proved thus far to be a bargain. Just put on new tires and brakes (although still had some pad left). Have changed oil and filters regularly, otherwise just drive it and maintain it. Only problems have been minor: ventilation door in dash needed replacement ($70); Dash in front has a crack from Florida sun (not unusual), replacement is about $120; otherwise no problems whatsoever. I also own a Mercedes (with $120 plus oil changes, crazy) and I prefer to drive this vehicle. In overall use it has averages more than 26 mpg, mostly local mileage.
constantly being fixed
I bought this car in 2011.Ihave replaced the transmission, steering rack, multiple sensers,the senser in the gas pedel i replaced 4 times, impossible to ever get all the warning lights off. I will never buy another GM product again.
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Headrests overshadow all of the good
Everything I like abut this car is constantly overshadowed by the fact that the headrests protrude too far forward. It is not possible to sit back in the seat and up straight - even with the headrests extended to the max. - (and I am only 5'8"). I have called Chevrolet and have talked to two Chevy dealers. The Chevy help line would only say, "That's the way we engineered the car." The dealers said that they have had other complaints but they didn't have an answer for the problem. Both did not know that the headrests could not be adjusted forward and back.
Bad Experience
I am a current owner of a 2009 Chevy Impala. I purchased this car 2 1/2 years ago for a high price but I thought I was getting a reliable car that would last me a number of years. A year into owning it the problems began. My car continusely read service traction control, service airbags, and my check engine light was constantly on & off. I took it to 2 different garages and they could not figure out anything. I ended up at the Faulkner Chevy dealer. I ended up paying over $800 to get the air bags replaced, and a harness strap which had a bad connection. I am a young mother of 2 and NOT happy about this. GM does NOTHING to satisfy concerns or complaints
Edison's nightmare
Very poor electronics system. Chinese actuators have failed in the door locks, HVAC system, seat belt alarm system, DIC system, and the tire pressure monitor. Also leaky head gasket. Only drive benefits 8000 miles a year since 2011 purchase. GM has offered a 10% discount on repairs. That's a joke
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