Used 2010 Chevrolet Equinox LS 4dr SUV (2.4L 4cyl 6A) Consumer Reviews
Used Equinox for sale
Not my old time Chevy
Bill Battisti, Mc Kees Rocks, PA, 02/20/2016
Chevrolet Equinox LS 4dr SUV (2.4L 4cyl 6A)
121 of 126 people found this review helpful
Over the past 45 years of owning a car I was dedicated to General Motors Buick, Saturn and Chevrolet automobiles. My 1998 Saturn SL2 now has over 170,000 miles recorded. However, six years ago I purchased a new 2010 Chevrolet Equinox, 2.4 cylinder engine with front wheel drive. My plan was to maintain this vehicle as required and drive it for at least 6 to 10 years. My background is in the aviation aircraft maintenance industry so I understand the need to follow the manufacturers maintenance requirements. I also understand the why problems occur and what should be accomplished to remedy the malfunction. During my routine vehicle weekly maintenance check, gas, oil, tire air pressure and other engine fluids, I started to record oil usage of 1/4 quart every 6 or seven hundred miles. This started at 35,000 miles of engine operation. At the next oil change by the dealer I asked if they could use a different type of oil because of the oil consumption concern. I was told by the Chevrolet Maintenance Manager that 1 quart of oil consumption for 1000 miles is normal for this type 2.4 cylinder engine. My surprise and concerned lead me to ask why I wasn't told this during the new purchase discussions and why its not in any of the new car customer maintenance booklet and advertisements. When an engine is designed to consume 1 quart of oil every 1000 miles at approximately 35,000 is something I would think the manufacturer should tell the customer before purchasing a brand new vehicle. My vehicles oil consumption increased to over 1 quart of oil every 1000 miles so the dealer agreed to an engine change at 51,000 miles. The dealer changed my engine but I was totally confused now because the Chevrolet Service Manager was saying that one quart of oil every 1000 miles is normal but over 1 quart of oil every 1000 requires and engine change. With a replacement engine installed, I drove the vehicle for an additional 35,000 miles when the replacement engine started to consume oil 1 quart every 1000 miles. The problem this time was the 5 year warranty expired by 1 month. If I wanted a replacement engine it would cost me $5500.00 dollars. My question to the dealer was the replacement engine only had 3500 miles of operating time, why do I have to pay for another replacement engine? After several hours of investigation it appeared to me that the oil consumption was due to scored piston liners. Long story short, General Motors and the Chevrolet Division did not appear to understand my problem with the engine. I was continually handed off to different departments and people who were not very polite or helpful. I was totally worn out and tired of battling the General Motors giant. I finally traded the vehicle for a new Toyota. I'm back on the road again with total confidence with the performance of my Toyota. I am very sorry that an American Icon like Chevy has lost its respect to the very people who helped bale them out of bankruptcy. A simple "we made a mistake and we will fix" it would go a long way. Will I purchase another General Motors (GM) vehicle? No! Will I recommend GM? No!
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Goodbye Chevy
goodbyechevy, Naperville, IL, 01/11/2015
Chevrolet Equinox LS 4dr SUV (2.4L 4cyl 6A)
88 of 94 people found this review helpful
Purchased a new 2010 Equinox at the end of 09. It was the first one on the lot and I really loved the space and design. That's the only thing left to love. Started having problems almost immediately. After much discussion with Chevy Customer Care, the first engine was replaced at around 60K. Last week, the second engine blew up. It also has 60K miles on it. The service department has said they will not help. $4100 to fix and they will give us $4500 on a trade. Uh, no. We have a Chevy Silverado HD and a Cruze. We have been loyal customers for years. But I can't stand by a company that doesn't stand by their product. I just bought a Toyota for the first time in my life.
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unsafe problems reduced engine power/ service stabilitrac
lindseytn32, Lewisburg, TN, 02/12/2014
Chevrolet Equinox LS 4dr SUV (2.4L 4cyl 6A)
59 of 65 people found this review helpful
My vehicle has been great until it got cold outside and afraid its becoming a death trap. My vehicle has 83,000 miles and this winter my vehicle has decided to lower speed on its own no matter what speed im going.. I was on the interstate with my children doing 70mph and my vehicle violently started shaking the reduced engine power came on and service stabilitrac n immediately wouldn't let me decide the speed of my vehicle it dropped to 40mph and no faster there was no shpulder to pull off and had to drive it like that with people flying up on us scaring us to death. My dealership has tried a lot of things but this is still happening I can shut the car off and about three tries later it will
The GM Certified Preowned car that was not!
Stewart Solomon, Anthony, FL, 09/27/2017
Chevrolet Equinox LS 4dr SUV (2.4L 4cyl 6A)
17 of 18 people found this review helpful
i purchased a 2010 Equinox LS for my son on his 16th birthday. My agreement with my son was that I would buy him a car and he would have to pay for maintenance and gas. I purchased a GM certified Preowned car with the hopes repairs and maintenance would be reasonable fro him. The GM CPO booklet states "Buy with Confidence" and "No worries" . My review starts with the quality of the Equinox that GM built. I purchased the car with 54,000 miles. The car only has 68,000 now. The repair history on the car has the vehicle in the shop three times for major AC complaints and two times for Stabiltrak Braking issues. The dealer certified the car with aftermarket air conditioner parts ( a clear violation of the GM 172 point inspection). The car also recently required both front and rear brakes because the dealer did not replace these in the certification process with 54,000 miles on car. The repairs exceed $4,000 in the first 14,000 miles of ownership. I could live with all of the aforementioned issues if GM backed it's CPO program with outstanding Customer Support and placed a high bar on quality that all dealers must meet. I know the best car manufacturers build cars with defects and all manufacturers have dealers that rate from excellent to poor. In the end, it all comes down to GM Executive Leadership demanding performance from all it's employees, partners, and dealers. GM Executive Leadership is the top of the food chain and they set the tone on quality at the factory and what a dealer gets away with. I suggest the bar to meet on quality is set very low. Recently, my son enrolled as a freshman in college and took the car into the local dealer near school for a Stabiltrak warning light issue. He called home saying the repair estimate was over $1,300. The car needed new front and rear brakes and Stabiltrak repaired. I called the dealership only to learn the car had the original brake pads (hey had not been changed at 54,000 miles). Knowing this was a CPO and that the 172 point inspection required about 50% of the brake pad remaining and knowing the car also had aftermarket parts in it's CPO history, I filed a complaint with GM Customer Support questioning the overall certification experience. They asked me to send in a formal complaint with all the supporting documents. As my son needed the car, I paid for the $1,300 repair while the Customer Support complaint was still pending. A couple weeks later the Stabiltrak light came back on again. I was really upset as I had just paid the dealer $1,300 and the Stabiltrak was still not fixed. I called GM Customer Support to find out the status of my complaint only to hear the complaint had been escalated to a Senior Advisor and he closed the case by referring me back to the dealer. The case was closed without anyone at GM explaining their position to me and without anyone even asking how my car was doing after the repairs . Had they asked, They would have known I paid $1,300 to the local dealer and still had the same Stabiltrak warning light on. I then filed a complaint ( sent certified mail to confirm receipt) to Mary Barra's (CEO of GM) office and never heard anything. My son took the car back to the dealer that charged us $1,300 and today they claim the Stabiltrak error code is different and requires another $450 to fix. In the end, I would have likely saved money, received a better quality vehicle, and received better Customer Service from a local corner used car lots than I received from purchasing a GM certified car.
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High Expectations... to Ho Hum
jodeo, Murfreesboro, TN, 09/14/2013
Chevrolet Equinox LS 4dr SUV (2.4L 4cyl 6A)
10 of 10 people found this review helpful
I bought my 2010 Equinox in 3/2012. I really liked the exterior. My initial test drive was fine, despite being a 4 cyl. engine. As a commuter car it's fine, but in rush hour traffic it lacks the pep and verve I need to maneuver. As for pleasure rides, it's not pleasurable. It's a dad-mobile. It really is a rather dull car experience despite being attractive inside and out. I decided to sell mine after learning (too late) that these tend to consume oil rather quickly. I can't make it to my 3-month oil changes w/o adding a quart, sometimes more. The standard radio makes tweaking audio (bass/treble, balance/fader) a chore, requiring you to take your eyes off the road. And no compass? Bah.