Used 2013 Chevrolet Cruze Eco 4dr Sedan (1.4L 4cyl Turbo 6A) Consumer Reviews
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Worst car ever
Bought the 2013 Cruze Eco brand new with 11 miles. It was my wife car and see drives like a grandma. First problem one of the spark plugs went bad at around 18,000 miles, Then the intake was leaking oil around 30,000 miles. Then the water pump was leaking around 45,000 miles. The final straw for me is when the turbo oil cooling tube leaked almost the oil out to the engine at 72,000 and GM said it was not part of the engine warranty. I had to pay out of pocket to fix it. How is a part that will drain all the engine oil not part of the engine. I wonder if my wife kept driving and destroy the engine if GM won't of honored their engine warranty. I traded it in for a new 2017 Hyundai Sonata limited, trade in value was horrible. That car cost me as much as the Cruze but is a much better car. I now have 86,000 miles on the Sonata with no issues.
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Honest and to the Point
Bought brand new. Have it for over two months so far. Great little car. Would highly recommend it to others. Small car, yes, but, if you want more room, buy a Malibu. I bought the Eco model and it has not dissapointed in any way.
Transmission issue & More
I bought my car brand new in May 2013. Within a couple of months I was experiencing the car lunging forward while at a stop, loss of power, and loss of acceleration. MPG has also been significantly impacted. I was originally getting 36-42 mpg highway, and now get 28-30mpg. I took the car in several times and had ALL recalls performed on the vehicle, including the transmission part. "Fixing" the transmission made it worse, to the point where when driving it would feel as if we were constantly being rear-ended, hard. Final in Oct/Nov 2015 ( I can't recall now), GM agreed to totally replace the transmission with a new one (not used). Guess what, this didn't solve the issue and I'm to the point where I physically can no longer drive the car due to the pain caused by the constant surging and jerking the car makes. Getting rid of the car is not an option since the Cruze has flooded the resale market (thanks to Cruze's being rental cars), as my car is approx. $5-6k under water. I contacted Chevrolet directly to resolve the matter and they advised me that they are unable to help, and to work directly with the Dealership. The Dealership can't fix it, so now I'm stuck paying for a car that can't be driven.
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Smell
Everything has been great about the car, until I got the first oil change. After the oil change and my 20min drive home, there was an awful smell coming into the car from the heat vents. I thought they spilled oil on something. It went away and then came back about a week later. Took it in to have them look at it and they found nothing. Now the smell is back again and I am having them keep it over night and figure out what the smell is. It no longer is as strong, but there is a faint smell of chemical coming in, and I don't need my kids or myself smelling this when the winter is so cold.