Used 2016 Cadillac XTS Consumer Reviews
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XTS 2016 DISASTER
Debra, 01/08/2018
2016 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
7 of 7 people found this review helpful
This is my second XTS Sedan. I owned the 2013 which had multiple service issues including the Cadillac Cue System and the Stabilizer System. In the end, the problem was never resolved with the computer system. On my 2016 XTS, I had a leak with the sunroof, where as the factory neglected to connect the sunroof drain. I had to have the head liner, back seat cover and electrical wiring redone as a result. The Stabilizer has also failed in is currently undergoing repair. The XTS is a beautiful looking car, if you want something to impress the neighbors while sitting in the driveway. However, if you need a reliable vehicle to drive, the XTS is not it. The car is over-priced for the VALUE - I CANNOT WAIT FOR THE LEASE TO EXPIRE - THIS IS MY LAST CADILLAC
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Unreliable vehicle
silver, 12/08/2016
2016 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
33 of 41 people found this review helpful
I bought this gorgeous, classy, luxurious and very expensive 2016 Cadillac Platinum top of the line Caddy. After five months and 6000 miles it is sitting in my garage unused waiting to be traded in at a major loss. Serious maintenance problems include a complete loss of power overnight while sitting in the garage. Roadside service had problems starting it with his power pack and finally had to jump start it with an old personal truck that he used. The dealer service department could not find a fault after keeping the car overnight to trace the battery drain. A few days later while on a local drive, the transmission failed! It would not move forward or reverse. The beautiful car sat on the side of the road until road service showed up to tow it to the dealership. The dealer determined parts were needed to repair it and it took almost a week to get it repaired. The transmission is now shifting rough but dealer test shows no fault. Being an elderly owner, I have lost all confidence in the vehicle and do not dare drive it on long trips. I am now using my wife's reliable Honda CRV for long trips. Very embarrassing to tell friends, family and neighbors why this beautiful vehicle sits in the garage unused. Buyers must heed the below average consumer reliability ratings for Cadillac. Beware.
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Trans. problems
Jay, 05/07/2019
2016 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
5 of 5 people found this review helpful
My 2016 Cadillac XTS is on its second trans. the new trans. is in the dealership for the second time!! (they have had it for 2 weeks this time) Hard down shifts and uncertain up shifts. Car has 41,000 miles and Cadillac doesn't seem to know what to do. Loved the car up till now!!
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Wonderful car
Bob Johnson, 03/07/2017
updated 09/17/2018
2016 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
8 of 9 people found this review helpful
This is a very well designed luxury car that easily beats those offered by Mercedes and BMW. We love the 6 cylinder engine and regular tires with a spare. It runs on regular gas unlike the small turbo engines. We definitely wanted to avoid the runflat tires which are so expensive and problematic. The XTS was the best car for us with the most interior room for 4 adults of any luxury car of this size. Nice going Cadillac!
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My personal Limo!
Dennis Spinella, Ph.D., 11/28/2017
updated 05/29/2018
2016 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
9 of 11 people found this review helpful
Overall, my 2016 XTS AWD Cadillac was a phenomenal purchase. It is a first class vehicle that is worth more than I paid for it. The inside is luxurious and the exterior makes the statement of pure luxury. It is a large car designed for traveling and riding, rather than a driving automobile. The XTS is not known for impeccable handling. You need to check out the CTS models if you want a sporty ride that hugs the road. This is a luxury cruiser that is quiet, comfortable, safe and has all the amenities you would need. Those that give a negative critique of the Info-tainment system have not researched the manuals. Once you experience the overall navigation system, you will find that it is a breeze...the way we felt back in the 90's about a computer. A car buyer needs to do his/her homework, for all cars are designed for particular buyers. The German automakers accentuate driving, rather than comfort and reliability. If your priority is reliability, get a Lexus or Toyota, though they are a bit "vanilla" in appearance. The Cadillac strikes a balance between driving and riding, and has the Cadillac name plate!
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