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Used 2017 Cadillac Escalade 4dr SUV 4WD (6.2L 8cyl 8A) Consumer Reviews

3.0 out of 5 stars
2 reviews

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1 out of 5 stars

2017 Escalade ESV

Mike, 04/13/2021
updated 10/15/2021
Cadillac Escalade 4dr SUV 4WD (6.2L 8cyl 8A)
6 of 6 people found this review helpful

Update: after all attempts to repair and keep up with the continued and fustrating need for repairs and the repeated problems, Cadiallac offered no assistance other then saying "we are sorry". I have sold this vehicle and will not be returning to any GM brand in the future. Nice vehicle, horrible reliability. Working on the third transmission and still not shifting correctly. NAV screen cracked, DVD stopped work and repaired/replaced 7 times, water leaked through the roof seals, heated seats not working, cam shaft and lifters replaced, center console lid replaced from misfit, power seat switch failure 4 times, rear shocks replaced, MAP sensor failure, rear wiper failed, steering column shifter cover repair 3 times, entrance lights replaced three times, and the worst was power pedal failure that moved pedals forward while vehicle was in drive. Less than 40000 miles. Waiting on parts for the next round of repairs for the past six months. I WAS a GM person but the value and quality just isn't there anymore, only me at the dealership requesting more repairs. Please check the internet and research before purchasing and good luck. Nightmare is coming to an end Ordered a new Lexus yesterday.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Protection plus

Protection, Marco Island, FL, 01/31/2018
Cadillac Escalade 4dr SUV 4WD (6.2L 8cyl 8A)
4 of 5 people found this review helpful

The sloped rear cargo area is terrible things fall over and slide back plus much floor space was lost when compared to prior model. Electronics very confusing most of what you need whil driving you have to take your eyes off road to find.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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