Used 2016 Cadillac Escalade Consumer Reviews
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We have a limited number of reviews for the 2016 Escalade, so we've included reviews for other years of the Escalade since its last redesign.
Drop it like its hot....(the car value)
Mike, 01/12/2018
2015 Cadillac Escalade Premium 4dr SUV (6.2L 8cyl 8A)
41 of 41 people found this review helpful
Bought the 2015i Escalade ("i" indicates the new version with the new logo badge) for about 86k new. Looked to check the value of the vehicle and its around 50k in immaculate condition; first issue: truck does not hold its value. During my time, the Escalade has had its share of issues, to which the dealership was more than happy to resolve since it was under warranty. However, some of the issues out of the gate were fairly major. For example, my transmission was changed 1 year into the purchase (never got a full explanation on this one), airbags needed to be serviced, CUE system has been changed twice due to malfunctions like rebooting during use and turning bright green at times, and many, many small issues here and there. Unfortunately, these repairs were not lemon-able because they were all different, but on the upside I did get a try a wide variety of Cadillac cars through their loaner program. Other small issues like cabin noise and vibrations were similar to what I experienced in my Chevy Tahoe, except the Tahoe was around 40k and not exactly a premium vehicle. My recommendation, the Escalade struggles to compete with similarly priced SUVs; you are better off looking elsewhere or buying used.
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3rd Time Escalade Owner
April, 07/22/2016
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
43 of 44 people found this review helpful
This is our third Escalade to own. I couldn't be more disappointed in the quality of the car this time. They really cut corners in the interior and it shows from parts coming unglued to the interior leather peeling. On the outside of the car the Crome trim on the door popped off and all four doors trim work between the doors had to be replaced. My car had less than 8k miles and they replaced the transmission. For a vehicle costing almost 100k very disappointed Cadillac. This will be our last.
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2016 Escalade sucks.
Libby, 08/18/2018
updated 08/27/2019
2016 Cadillac Escalade Premium 4dr SUV (6.2L 8cyl 8A)
41 of 42 people found this review helpful
Escalades have been our choice of family car for years and years. We have three daughters that are competitive cheerleaders— therefor we travel A LOT. Classy, stylish, comfortable, easy to drive, always a looker— pretty much perfect... until this model. The jerk and the harsh gear changes are terrible- and also it shakes sometimes like your going off the interstate and hitting the little bumps on the line. We’ve taken it in several times (an hour away from our house) basically nothing changes- The process Cadillac is requiring is an absolute JOKE.. try this, try that...basically to waste your time and not have to address THIER issues. By the time you’ve taken your car in to meet there “requirements” of their “process” it’s already a few years old and ready to be traded in. They know exactly what they are doing. It’s actually very very very disappointing how Cadillac has handled this... and it’s not just my car- according the the internet it’s a very common thing. Shame on you Cadillac, makes me sad that I have to buy another brand. It’s understandable that things happen— it sucks, but it’s life. What’s unacceptable is they way they’ve handled their mistakes.
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BEST CAR BUT...................
Jack Kennedy, 01/24/2016
2015 Cadillac Escalade 4dr SUV w/ Prod. End 10/14 (6.2L 8cyl 6A)
33 of 34 people found this review helpful
The Cadillac Escalade is stylish, fast, comfortable, safe, and it has a nice grumble from the 6.2L V8. But there is a MASSIVE FLAW. It's the CUE system. The CUE system is the worst infotainment system ever. Sometimes it won't even come on when you start the car! It can take up to 6 blocks for it to turn on. The response is slow, voice commands can be frustrating and it glitches a lot. I also don't like the sliding things to turn the volume up or turn the AC on. I like knobs. The headlights can be a little too bright and people think your high beams are on. Also the turn signals on the mirrors can be blinding at night. But the tail lights are INCREDIBLE. It lights up the whole street!! The gas mileage is great for an SUV like this. The DVD player in the rear is great too. I love the power fold down seats. Mountain driving is one of the best places to drive it. It flies up the hills and I love the hill decent braking. Overall I expected more when paying $93000 for this beast. When I Kelley Blue Booked it, it said it was worth $70000 and it only has 8300 miles on it. The Escalade is the perfect family hauler, it is safe, cool, and I don't think there is anything on the road like it. We have had four Escalades and they all are great. The reason we keep buying them is because it saved my brothers life in a car accident and the vehicle was totaled. It took one for the team. So if you were looking at a big burly safe SUV, the Escalade is a great choice.
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Stay away from this vehicle
Melissa S., 09/29/2016
2015 Cadillac Escalade Premium 4dr SUV (6.2L 8cyl 8A)
33 of 35 people found this review helpful
We have owned our vehicle since August 2015. We have had problems since the first day. Bad airbags, steering wheel had to be replaced 3 times, steering column replaced, torque converter replaced, front camera replaced. The MAIN issue is still not fixed after many many many trips to Service. There is a rough idle at any stop. The engine idle is so rough that the RPM's bar is moving up and down while the car is stopped. At times it feels like the car is going to shut off. Cadillac is not accepting responsibility and is saying this is NORMAL. So...if you like a rough idle in a $100,000 Luxury vehicle go ahead and buy this SUV. Otherwise, I would suggest you go down the road and find a different luxury vehicle.
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