Used 2015 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A) Consumer Reviews

The worst vehicle ever!

My family has owned Cadillac's even before I was born, so it was a no brainer that getting this vehicle I thought would be cream of the crop. I didn't have it for 2 weeks and into the shop it went. Sunroof was leaking water and CUE (radio) would just go black. Received the vehicle back and thought all was well but it was not. The radio went black as you would drive and sunroof was still leaking, as well as now the transmission seems like it was shifting. The dealership replaced the radio, said they added fluids to the transmission and that the rubber around the sunroof needed to be replaced. After a month the radio started going out again so now a third radio was put in. Not even 2 miles after I leave the dealership the third brand new radio went black again. I called the dealership they claim it must be something else as to why this was occurring. They did not have an appointment until 2 week out. At that time my air stopped working and being in a big suv with 85-95 degree weather with no air is not fun at all! This vehicle has been in the shop over 5 times and I have only had it for 6 months and when I called to see what the update was they haven't even started working on it. I called other GM dealerships to see if they would work on it and they told me it had to be a Cadillac dealer. I am highly disappointed in GM, Cadillac and Mary Barra (president of GM) as this is supposed to be one of the best and top of the line GM vehicles and I haven't even had the chance to thoroughly enjoy it. This will be my last GM vehicle as I will never purchase from them again!