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Used 2017 Cadillac Escalade ESV for Sale

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2,067 listings
  • 44,969 miles
    No accidents, 2 Owners, Personal use only
    8cyl Automatic
    Big Star Cadillac (Friendswood, TX)
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    Sunroof/Moonroof
    +more

    Located in Friendswood, TX / 1,199 miles away from Ashburn, VA

    Buy with confidence from Big Star with 170+ point inspection. *ASK YOUR SALES CONSULTANT ABOUT PREFERRED COVERAGE WARRANTY WITH PLATINUM PACKAGE **Big...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/22 Highway)

    Listing Information:

    VIN: 1GYS3HKJ1HR374929
    Stock: R374929T
    Certified Pre-Owned: Yes
    Listed since: 03-19-2022

  • $45,999
    Good Deal!Good price
    $3,713 below market
    81,136 miles
    No accidents, 1 Owner, Corporate fleet vehicle
    8cyl Automatic
    Ray Smith Chevrolet Buick (Camden, TN)
    AWD/4WD
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    +more

    Located in Camden, TN / 617 miles away from Ashburn, VA

    *3RD ROW SEATING*, *4WD*, *ACCIDENT FREE-AUTOCHECK CERTIFIED*, *BOSE AUDIO*, *CLEAN*, *FAMILY FRIENDLY*, *GREAT PRICE-WONT LAST LONG*, *HEATED BACK SE...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4HKJ4HR371925
    Stock: P1309
    Certified Pre-Owned: No
    Listed since: 04-13-2022

  • Price Drop
    $52,840
    Great Deal!Great price
    $6,822 below market
    49,123 miles
    No accidents, 1 Owner, Personal use only
    8cyl Automatic
    Andy Mohr Ford (Plainfield, IN)
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    Sunroof/Moonroof
    +more

    Located in Plainfield, IN / 476 miles away from Ashburn, VA

    Andy Mohr Ford is proud to be the #1 Certified Pre-Owned dealer in the Nation! This vehicle qualifies for the Certified program. Certified. Priced bel...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/22 Highway)

    Listing Information:

    VIN: 1GYS3KKJ5HR278850
    Stock: DP9602
    Certified Pre-Owned: No
    Listed since: 03-30-2022

  • $54,500
    Great Deal!Great price
    $7,251 below market
    52,749 miles
    No accidents, 2 Owners, Personal use
    8cyl Automatic
    Arnie Bauer Buick GMC (Matteson, IL)
    AWD/4WD
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    +more

    Located in Matteson, IL / 567 miles away from Ashburn, VA

    Recent Arrival. DEALER MAINTAINED., **CERTIFIED BY CARFAX NO ACCIDENTS., OUTSTANDING CONDITION., GOOD TIRES, GOOD BRAKES, OIL JUST CHANGED., Text ques...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4JKJ7HR237952
    Stock: G20142A
    Certified Pre-Owned: No
    Listed since: 05-18-2022

  • 49,604 miles
    No accidents, 2 Owners, Personal use only
    8cyl Automatic
    Claude Nolan Cadillac (Jacksonville, FL)
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    Sunroof/Moonroof
    +more

    Located in Jacksonville, FL / 649 miles away from Ashburn, VA

    Certified. Black Raven 2017 Cadillac Escalade ESV Premium Vortec 6.2L V8 SIDI 8-Speed Automatic RWDSUNROOF/ MOONROOF, BLIND SPOT MONITOR, NAVIGATION, ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: Yes

    Features and Specs:

    17 Combined MPG (15 City/22 Highway)

    Listing Information:

    VIN: 1GYS3JKJ2HR264558
    Stock: HR264558
    Certified Pre-Owned: Yes
    Listed since: 03-15-2022

  • $42,888
    Good Deal!Good price
    $3,872 below market
    81,348 miles
    No accidents, 2 Owners, Rental vehicle
    8cyl Automatic
    Camelback Toyota (Phoenix, AZ)
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    Sunroof/Moonroof
    +more

    Located in Phoenix, AZ / 1,951 miles away from Ashburn, VA

    Bluetooth, Moonroof, Back Up Camera, Leather Interior, Third Row Seating.RWD Priced below KBB Fair Purchase Price! 8-Speed Automatic Vortec 6.2L V8 SI...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/22 Highway)

    Listing Information:

    VIN: 1GYS3HKJ1HR118919
    Stock: 58125B
    Certified Pre-Owned: No
    Listed since: 03-21-2022

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  • 119,726 miles
    No accidents, 1 Owner, Personal use only
    8cyl Automatic
    Lawrence Hall Cadillac (Abilene, TX)
    AWD/4WD
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    +more

    Located in Abilene, TX / 1,327 miles away from Ashburn, VA

    2017 Cadillac Escalade ESV Luxury 4WD.CARFAX One-Owner.Voted Abilene’s best used car lot for over 20 years, by the people who count, our customer’s! S...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4HKJ1HR265643
    Stock: 1N2098A
    Certified Pre-Owned: No
    Listed since: 11-24-2021

  • $43,790
    Great Deal!Great price
    $3,811 below market
    90,609 miles
    No accidents, 2 Owners, Rental vehicle
    8cyl Automatic
    Cadillac of Portland (Portland, OR)
    AWD/4WD
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    +more

    Located in Portland, OR / 2,326 miles away from Ashburn, VA

    Luxury trim. Heated Leather Seats, Entertainment System, Third Row Seat, Moonroof, Nav System, CADILLAC CUE INFORMATION AND MEDIA CO... 4x4, Quad Buck...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4HKJ9HR282027
    Stock: HR282027C
    Certified Pre-Owned: No
    Listed since: 04-14-2022

  • $59,529
    Good Deal!Good price
    $2,661 below market
    39,061 miles
    No accidents, 1 Owner, Personal use only
    8cyl Automatic
    Capital Cadillac (Smyrna, GA)
    AWD/4WD
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    +more

    Located in Smyrna, GA / 526 miles away from Ashburn, VA

    Priced below KBB Fair Purchase Price! BLUETOOTH, USB PORT, HEATED SEATS, KEYLESS ENTRY, PUSH BUTTON START, REMOTE START, BACKUP CAMERA, NAVIGATION SYS...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4KKJ7HR141275
    Stock: HR141275P
    Certified Pre-Owned: No
    Listed since: 03-31-2022

  • $45,997
    Great Deal!Great price
    $4,560 below market
    99,551 miles
    No accidents, 1 Owner, Personal use only
    8cyl Automatic
    Wilson Cadillac (Stillwater, OK)
    AWD/4WD
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    +more

    Located in Stillwater, OK / 1,092 miles away from Ashburn, VA

    Dark Adriatic Blue Metallic Platinum Edition Vortec 6.2L V8 SIDI 4WD CARFAX One-Owner. Bluetooth, Escalade ESV Platinum Edition, 4D Sport Utility, Vor...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4KKJ5HR165557
    Stock: CT89230A
    Certified Pre-Owned: No
    Listed since: 02-09-2022

  • Price Drop
    $45,439
    Great Deal!Great price
    $5,539 below market
    79,305 miles
    8cyl Automatic
    Suburban Volvo Cars (Troy, MI)
    AWD/4WD
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    +more

    Located in Troy, MI / 384 miles away from Ashburn, VA

    3rd Row Seat, DVD, Heated Leather Seats, NAV, Sunroof, 4x4, Quad Seats, Tow Hitch, CADILLAC CUE INFORMATION AND MEDIA CONTROL SYSTEM WITH EMBEDDED NAV...

    AutoCheck Vehicle History Summary Unavailable.

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4JKJ9HR250749
    Stock: CV4708
    Certified Pre-Owned: No
    Listed since: 04-20-2022

  • Price Drop
    $50,573
    Good Deal!Good price
    $5,330 below market
    59,306 miles
    No accidents, 2 Owners, Personal use only
    8cyl Automatic
    Napletons Schaumburg Buick GMC (Schaumburg, IL)
    AWD/4WD
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    +more

    Located in Schaumburg, IL / 594 miles away from Ashburn, VA

    Radiant Silver Metallic 2017 Cadillac Escalade ESV Premium 4WD 8-Speed Automatic Vortec 6.2L V8 SIDI 4WD.Odometer is 2481 miles below market average!S...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4JKJ2HR214000
    Stock: 302678A
    Certified Pre-Owned: No
    Listed since: 11-08-2021

  • Price Drop
    $48,900
    Great Deal!Great price
    $4,642 below market
    55,596 miles
    8cyl Automatic
    Starling Chevrolet Buick GMC (Saint Cloud, FL)
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    Sunroof/Moonroof
    +more

    Located in Saint Cloud, FL / 776 miles away from Ashburn, VA

    2017 Cadillac Escalade ESV Premium, CLEAN CARFAX, NAVIGATION, SUNROOF, REAR CLIMATE PACKAGE, DVD ENTERTAINMENT SYSTEM, LEATHER, 3RD ROW SEATING, 2ND R...

    AutoCheck Vehicle History Summary Unavailable.

    Features and Specs:

    17 Combined MPG (15 City/22 Highway)

    Listing Information:

    VIN: 1GYS3JKJ7HR150426
    Stock: R150426P
    Certified Pre-Owned: No
    Listed since: 03-23-2022

  • Price Drop
    $42,476
    Great Deal!Great price
    $5,486 below market
    91,897 miles
    No accidents, 2 Owners, Personal use
    8cyl Automatic
    Cadillac of Novi (Novi, MI)
    AWD/4WD
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    +more

    Located in Novi, MI / 393 miles away from Ashburn, VA

    Cadillac of Novi is proud to offer this good-looking 2017 Cadillac Escalade ESV. Luxury Black Raven 4WD A CAR FOR ALL BUDGETS, A CLASSIC OF IT'S OWN, ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4HKJ3HR208165
    Stock: 22V054B
    Certified Pre-Owned: No
    Listed since: 03-17-2022

  • $48,700
    Great Deal!Great price
    $3,665 below market
    87,540 miles
    8cyl Automatic
    Zeigler Buick GMC of Lincolnwood (Lincolnwood, IL)
    AWD/4WD
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    +more

    Located in Lincolnwood, IL / 575 miles away from Ashburn, VA

    2017 Cadillac Escalade ESV Platinum Edition Dark Granite Metallic LOW FINANCING RATES AVAILABLE*, 100K WARRANTY AVAILABLE*, 4WD*, DVD REAR ENTERTAINME...

    AutoCheck Vehicle History Summary Unavailable.

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4KKJ1HR356151
    Stock: PK4183
    Certified Pre-Owned: No
    Listed since: 01-14-2022

  • 45,458 miles
    No accidents, 1 Owner, Personal use only
    8cyl Automatic
    Ken Batchelor Cadillac (San Antonio, TX)
    AWD/4WD
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    +more

    Located in San Antonio, TX / 1,366 miles away from Ashburn, VA

    Elegantly expressive, this 2017 Cadillac Escalade ESV is a meticulous collaboration between pleasantness and polish. With a Gas V8 6.2L/376 engine pow...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4JKJ0HR325404
    Stock: 5136198A
    Certified Pre-Owned: Yes
    Listed since: 04-30-2022

  • 31,828 miles
    No accidents, 1 Owner, Personal use
    8cyl Automatic
    Birmingham Luxury Motors (Birmingham, AL)
    AWD/4WD
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    +more

    Located in Birmingham, AL / 642 miles away from Ashburn, VA

    WE DELIVER NATIONWIDE!! *Cash price may vary depending on Dealer incentives.* *FINANCING AVAILABLE* GOOD CREDIT, BAD CREDIT, NO CREDIT*FIRST TIME BUYE...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4HKJ3HR217643
    Stock: S-217643NO
    Certified Pre-Owned: No
    Listed since: 03-01-2022

  • $44,750
    Great Deal!Great price
    $4,780 below market
    81,900 miles
    No accidents, 2 Owners, Rental vehicle
    8cyl Automatic
    Audi Erie (Erie, PA)
    AWD/4WD
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    +more

    Located in Erie, PA / 250 miles away from Ashburn, VA

    Crystal White Tricoat 2017 Cadillac Escalade ESV Luxury 4WD 8-Speed Automatic Vortec 6.2L V8 SIDI AWD, Heated Seats, Navigation, Back Up Camera, Dual ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4HKJ3HR123049
    Stock: CA0172A
    Certified Pre-Owned: No
    Listed since: 04-19-2022

  • $49,975
    Good Deal!Good price
    $3,805 below market
    73,656 miles
    No accidents, 4 Owners, Personal use
    8cyl Automatic
    Crossroads Cadillac (Joplin, MO)
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    Sunroof/Moonroof
    +more

    Located in Joplin, MO / 932 miles away from Ashburn, VA

    2 KEYS WITH EVERY VEHICLE.The LANDERS ADVANTAGE provides Full Comprehensive Limited Warranty Coverage for 30 Days/ 1,500 miles and 60 Day / 2,500 mile...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/22 Highway)

    Listing Information:

    VIN: 1GYS3HKJ2HR249583
    Stock: HR249583
    Certified Pre-Owned: No
    Listed since: 04-22-2022

  • New Listing
    $64,000
    Fair Deal!Fair price
    $3,251 below market
    20,041 miles
    No accidents, 1 Owner, Personal use only
    8cyl Automatic
    Koons Tysons Chrysler Dodge Jeep Ram (Vienna, VA)
    AWD/4WD
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    +more

    Located in Vienna, VA / 16 miles away from Ashburn, VA

    3rd Row Seating, Local Trade-In, 3rd Row DVD Screen, Adaptive Full-Speed Range Cruise Control, Automatic Safety Belt Tightening, Blind spot sensor: La...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4KKJ3HR368138
    Stock: J223942A
    Certified Pre-Owned: No
    Listed since: 05-18-2022

  • $45,900
    Good Deal!Good price
    $3,534 below market
    78,370 miles
    No accidents, 2 Owners, Rental vehicle
    8cyl Automatic
    Shortline GMC Buick (Aurora, CO)
    AWD/4WD
    Bluetooth
    Heated seats
    Navigation
    Leather Seats
    +more

    Located in Aurora, CO / 1,458 miles away from Ashburn, VA

    Bronze Dune Metallic 2017 Cadillac Escalade ESV Luxury 4WD 8-Speed Automatic Vortec 6.2L V8 SIDI THIS VEHICLE INCLUDES THE FOLLOWING FEATURES AND OPTI...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4HKJ8HR277708
    Stock: 220269A
    Certified Pre-Owned: No
    Listed since: 03-08-2022

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Showing 1 - 21 out of 2,067 listings

Consumer Reviews for the Cadillac Escalade ESV

Read recent reviews for the Cadillac Escalade ESV
Overall Consumer Rating
1 out of 5 stars1 Review
Write a reviewSee all 1 reviews
  • 1
    (100%)
1 out of 5 stars
Won't start, just click, click, click, click
Tammy,06/19/2018
Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
This is a 2017 Cadillac Escalade ESV buyback. We knew they put a new motor in it. We bought it 14 hours away from home. Then stopped 9 hours away from home for dinner. It would not start back up just click, click , click. Had it towed to the nearest Cadillac dealer, stayed in a hotel, got a rental . Called Cadillac customer service and since we had AAA tow it they refused to help me with anything. ( Hello, I JUST purchased the vehicle a few hours previous.) Went back over to the dealership in the morning with the rental after getting uber to take us to the nearest rental place open on a sunday hoping it would start and it did. Took the rental back, drove straight home did not shut it off at all. Once home we shut it off , then tried to start it again and it would not start just click, click, click. Had it towed to a dealership near us. It would not, not start for them (4 days). I went up and got it. I had e-mailed Cadillac Customer service 3 times by now with no response. I called Cadillac customer service got a case# and was told to e-mail my receipts of being stranded in Toledo Ohio, so I put the receipts in the next e-mail for reimbursement. Afraid to shut it off wherever we went, two weeks later it acted up again. no start, just click, click, click. My guys bumped the bottom of the starter and it started so WE knew it was the starter and the dealership confirmed that 20 miles after the motor was put in they put in a starter ( not told to us when we bought the vehicle) . Back up to the dealership it went. For a week this time. I e-mailed Cadillac customer service again asking for the status of my case# and to advise them the vehicle would still not start intermittently . Still no response from Cadillac customer service. Still it would not, not start for them. I went back up to pick it up. Now today June 19 2018 exactly a month from the day we bought it . It will not start just click click, click. I know if we put it on the tow truck to go back it will jostle the starter and it will start again for them. I called the dealership and they can not send someone to my house. So, I am again stuck with a vehicle I do not dare drive anywhere without leaving it running. Cadillac Customer Service is a Joke. I have a case# and yet still nothing has been done. I have e-mailed them 5 times called 9 times and the only contact I have had from them is from me making the effort to contact them. I have received 1 phone call from them on June 16th(Saturday I was with my children and do not answer my phone) and it was on my voice mail that if I did not contact them by June 18th they were closing the case. I called them and got NO ONE, only a voice mail and I left a message. Still no call back. So I called another # this morning and they transferred me to the same "Senior Rep" for me to leave another voice mail. I received a call on my cell phone which I had told them only to use after 5pm. She "Sheila" the senior customer rep stated they denied my reimbursement and told me to have the dealership near me reimburse me. Then they possibly would reimburse the dealership. WHAT it is not the dealership I am taking it to to be fixed fault that the vehicle stranded me 9 hours from home 5 hours after I bought it . I told her it is not the money, I have the money to cover the hotel, uber, rental, it is the principal that Cadillac is suppose to be the ELITE of customer service !! I asked to have her supr call me. She said it will be 1-2 business days. Then preceeded to tell me that they consider business days as 8 hours a day and it would be before 48 "business" hours that I would receive a call. So, maybe 5-6 days before I get a call and in the meantime I am stuck with a Cadillac I can not depend on !!!!! BEYOND FRUSTRATED !!!!!
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