Used 2016 Buick LaCrosse Consumer Reviews

Great car

Bought the Lacrosse for work and find myself driving it all of the time over the suburban. I'm 6-4 and fit great. Great quality for the price point.

39,000 in 9 months

I am an uber, I drive continuously. I have 39k miles in 9 months. All clients especially men love this car. HUGE inside especially back seats. def fits tall big men great. The only problem i have is the entire electrical system on Navigation and stereo goes out and comes on when it feels like it. This is a problem. Also, car is so low to ground nearly impossible to not hit curbs and parking bumpers. Overall, the car is a beautiful car all the way around. Except the warrantee should be for 100k like all the other cars for sale out there.

Stylish and functional from horn to hoof!

This off-the-lot model did not come with the confidence package, which really should be standard due to visibility issues. My fault and I regret not ordering and waiting patiently. But the vehicle beckoned to me, and the killer price (Buick promotion 15% off, plus a bit more on this particular model as 2017s were rolling in) made me an easy mark. Very happy from the get-go with this car. Astonished by the value, and I love it more each day. I rent a great many cars on business and this one is more luxurious than any of them. The quiet Is a plus. Near silence even at 50 mph, and then only the pleasant hum of the tires. Handles beautifully. There is but one drawback: The poor visibility resulting from thick pillars at 10 am and 2 pm, rear view no treat either, and blind-spot is wretched. That's why I miss the driver confidence package, which dealer says cannot be retrofitted. Sure wish I had the head-up display, too (!) But adding up the other pluses: Heated seats rock, interior lighting is legant, the surfeit of USB ports wonderful. Love the remote car starting, memory seats and even trunk storage, which though somewhat cramped, turns into bat cave by lowering of back seats. Love the push-button parking break. The V-6 engine is plenty beefy for any circumstance, When I need to pass I tickle the gas pedal and--whom!--I'm gone. Buick nailed so many details with this model. Headrests are perfect...seats hug you like firm glove; nice balance between cushiness and support...unlocking of door with push of a button is a minor miracle, and entire layout of controls is very sensible. I'm a fan, and wish there were a way to add that pesky driver confidence package.

Pros & cons

Pros: Overall good looks. Comfortable ride - especially on road trips. These components were also good: navigation / infotainment system; sound/speakers; heated, ventilated, & memory seats; rear leg room, enough power at passing speeds; 26 – 30 mpg at highway speeds; good dual zone climate control (ac & heat); adaptive cruise control; &On-star emergency assistance. Cons: I experienced a total transmission failure at 38,000 miles (I bought the car new), leaving me in a cornfield far from home. Buick did not pay for all my reasonable rental car expenses. This whole experience cost me 16-hours plus some expenses due only to this Buick failure. After these initial repairs the car still required additional repairs on the transmission. I have lost trust in this car’s reliability & dependability. The car does not hold its resale value well. Buick will stop making this model, increasing my dissatisfaction. Limited trunk space. Restricted visibility at left and right sides of windshield. About 18-22 mpg around town. There was more road noise than I expected.

A bold and beautiful car

I rented this car for a week and I do not want to return it. The comfort is superb, and the ride is better than sex. It handles so easily and without any effort. The noise from outside is zero. I have discovered the joy of driving again. I could drive this car straight to Alaska because it beckons me to do it. I wish if my wife was so easy. Life is just too short not to drive a Lacrosse. You will forever be in love. Thanks for making America Great Again!!!!!

When bettercars are built Buick will build them!

Great ridding, quiet, good performance, nice fit of all body panels, great paint, great handling really like the fold down rear seats, makes up for the small trunk space, impressive interior, heads up display in windshield great feature, short turning radius a plus. On the down side, poor job on the steering wheel adjustment, needs more telescopic ability, speedometer is hard to read if wheel is adjusted to my liking. Cannot see the hood, makes it hard to judge distance when parking, front of car will not clear all curbs, easy to damage front of car on these tall curbs and parking blocks. I have owned a 95 Buick Road master and a 2007 LaCernne in recent years and I believe this LaCrosse is going to beat the quality, fuel mileage and performance of both the other Buick's.

Comfortable, Beautiful and Economical Too.

Been looking for a mid-size luxury vehicle for a while and could not find one that I could afford; that is until, I found my CPO 2015 Buick LaCrosse. Sitting inside makes you feel special, its sleek, well appointed, and so very quiet. Bluetooth and OnStar work flawlessly. Even though the trunk is small, the pass through seats really help and the front seats are so comfortable with plenty of leg room and comfortable seating for back passengers. The 2.4L eassist combination has remarkably good pickup for pulling onto the interstate or passing, however the stop/start technology makes it sluggish from a dead-start. I wouldn't really put the LaCrosse in the same class as a typical hybrid, I would consider it a semi-hybrid, but the regenerative technology is cool. I am ok with the mileage, I think I will get a little better when I figure out the best driving strategies. Things I don't like; I found the only usb and the mp3 plug in hidden under the center armrest which is inconvenient; and the arm rest sets too far back and is very small. The tilt / telescoping steering column could have been better engineered, as it blocks the speedometer when adjusted to the point I like and it does not adjust nearly enough. The side pillars are large and blocks driver view somewhat and you can't see the front of the car no matter how high you adjust the seat, which makes it difficult to know how far you are from the curb, just need to be careful when parking or getting near another vehicle.

Nice ride to be inside

PROS: This thing is great to sit in. While not a great driver's car: no steering feedback, heavy feel, slightly mush brakes- it handles very well. My CPO car came with 18-inch Firestone Firehawk sneakers, not a great rain tire, but we live in the AZ desert, so great for driving here. The car feels VERY surefooted, and goes right where you point it. The suspension feels solid, and inspires confidence. It accelerates quickly, but isn't a barn burner. CONS: There is no GPS navigation (not requiring OnStar) in these, unless you pay at least $1,500 more. You have to have an OnStar subscription to get the nav, and it doesn't come with the lower-level (cheaper) subscriptions). Our car "chugs" at about 23 MPH, probably due to the transmission trying to choose the right gear ("hunting"). Not sure if that's a transmission problem or whether it's a design problem that affects all of these cars. The USB port is in the center compartment. There's only one port. There's a slot in the front of the compartment so you can run cables out without leaving the lid open. But there's no good place to put a smartphone or other device, except by using both cupholders that are immediately in front of that compartment. CONS: Seems like it's too complicated for the techs to fix. We have had our AC compressor replaced (and that still works). We also had the outside temp reading repaired, and it worked for about 5 months. Now it's usually off by at least 10 degrees. It seems to get stuck on a reading that's too low, never too high- just as it was before they fixed it. They also replaced our battery, because the voltmeter readings jumped around between 11 and 15 volts. That still happens. Going back to Hyundai in all probability. Our car now has about 49K miles. It's still really comfortable, and drives great.

pastBuick ownernot to happy now

I bought a 2016 Buick used 33k miles- wanted another Buick because my first 2006 was great smooth running car had for 9 years 80k miles-no problems- 2nd week I had the car the transmission starting acting up "jumping" in 1st gear. took it back to the dealership and they had it for two days and finally said "nothing wrong it is just learning you" but when I left it was back to running smooth as butter- 2 weeks later started again at about 13 miles a hour jumping/pausing so I went to another certified dealership talked to their mechanics and 1 looked at me like I lost my mind and the other said "the computers in the car are very smart and they are just learning you" and that after about 4k miles as the new owner it will have "learned" me and stop doing that. I am so disappointed, if I had known I would have bought a "dumber" car. I have seen others describe issues with transmissions- is this similar issues? How does the car know it has a new owner?

Great MPG!

I drive @400 miles to get to work, then 400 home at the end of the week. Mostly highway though I do deal with Chicago and Milwaukee traffic on this commute. So far 38.5 average mpg. I just drove from Milwaukee to Chicago and got 44.7 mpg! Yes I double check at the pump. I do drive specifically for fuel economy and always keep the gauge in the green. Great car, comfortable and a good electronics package. Only complaint so far could be the small mirrors and when I look over my right shoulder it seems all I see is back seat, visibility is not as good as the old Taurus. I just cant understand why there isnt more about this car on the web.

Luxury Lacrosse

The car is a very quiet, comfortable and stylish ride whether in "drive" or, "sport" mode. Electronics and options are numerous. Navigation system is simple and effective and when coupled with OnStar makes a great package. The panoramic power moon roof, rear camera, rear parking assist, blind side and lane change alerts and 18" chrome clad wheels all make driving much more fun and safe. Trunk space is generous and, with fold down back seats, the cargo storage area becomes very large. Maintenance is at a minimum with only regularly scheduled service. Overall, a great car from Buick.

Love my Le Crosse

Have 65k never a problem. I'm a bigger guy and it is so comfortable, easy to drive great creature features. Wanted to buy a much more expensive luxury car but found this and have never looked back. Infact have 2 now my wife will drive nothing else.

Love My Buick

understand technology to be able to use all the features of this car...

A MAN WHO LOVES HIS CAR!

That the Buick is more realiable, ultra comfotable, more usable room in every way, nicer styling, gets reconized, gets complimented more than the Cadillac XTS or the Honda Accord (although those cars are worth mentioning except the cvt trannyin the 4 cyl Accord get the 6 cyl and you get a 6 speed regular tranny dealer doesn't like to tell you that), rides like a dream but you still feel in control!

best bang for the buck.

Now have over 14000 miles. Not a single problem or issue. Now have over 18000 miles. Not a single problem or issue. After 2 years not a single issue or problem After 4 years not a single problem or issue

Retired Captain's car

Car is attractive, comfortable and I would buy another in a heart beat.

Buy a Buick if you like road noise

Just traded a Lincoln Town car for a 2015 Buick LaCrosse. There is no comparison between the Buick and Town car as to road noise. The Lincoln is so much more quiet than the Buick. I think they engineered the road noise into the Buick to keep you awake on long trips. Sorry I traded my Lincoln. Other than the road noise, the interior and accessories are very nick.

Cheryls' TL "Turbo Lightening"

Wife had issues with some blind spots - took getting used to. Very comfortable, responsive and handles great.

Luxurious Buick

The car is very luxurious, love the ride and the quality of materials used. The car is tuned towards luxurious driving than sporty driving. The mileage is okay as the car has a V6 engine but with the low gasoline prices it is not such a big issue for me. The Electronics are excellent especially the Bose sound system is excellent. The car I have is Premium I AWD version which is equipped with heads up display, adaptive cruise control, rear-cross traffic alert, heated and ventilated seats among other bells and whistles. It is best to buy this car used (or on a good markdown) as the resale value is pretty low. It is such a shame as this is a car with so many features and high quality interior at a really good price.

An adequate midsize sedan

The rear window is extremely small resulting in large blind spots in the rear left and rear right of the car. The rear doors have smaller windows, which are fairly high in relation to a person sitting in the back. The cabin design, the side and position of the rear windows contribute to diminished visibility and nasty blind spots.The rear-view and the side view mirrors are incredibly small, also contributing to the limited visibility. The front driver seat, while being electronically adjustable, gives a driver the feeling like they are sitting on a moving platform. It is impossible to see the front end of the car no matter how high the front seat is positioned. The car has two control clusters, both in the form of a digital screens. The instrument cluster displays your speedometer and other options controlled by the steering wheel, while the second screen is in the center of the dash for the entertainment system. The left, up, right, and down directional buttons on the right side of the steering wheel navigate through menus displayed in the instrument cluster. However, since there is no dedicated back button it is really confusing figuring out how to get out of them. The steering wheel has a very smooth feel which makes driving and parking effortless. The V6 engine seems fairly responsive and has a decent power output. However, It is paired with a transmission that sometimes gets confused in what gear it wants to shift. This is especially evident when flooring the gas pedal.

Surpisingly fun to drive, but crummy quality

Our LaCrosse is very comfortable, and passengers often comment on how nice it is inside. But the crummy electronics drive me crazy. It's fun to drive, and surprisingly peppy given the size of the vehicle. It corners very well indeed, and is extremely sure-footed. The mechanical engineering is sound. The electronics are kludgy. We just replaced the battery again, having had the GM battery replaced just 18 months ago with an identical one under warranty. We bought one from AutoZone to replace it. Never have we owned a car that had such frequent battery problems (this is the third one in less than two years of ownership). The voltage gauge bounces around as though there's a problem with the charging system. The dealer swears there isn't. It spends most of its time well below 14V. Sometimes it's at about 11.5V. Predictably when I stop the car and leave it idling (especially at night), the gauge will sink gradually to an indicated voltage of about 12V. The bluetooth is poorly implemented. We use the main display for a digital speed readout in the center of the analog dial. Sometimes, it displays information about the bluetooth device that is currently paired, or information about the car that is utterly frivolous. So we have to navigate back to the speed display for no discernible reason. Likewise, the main LCD panel (which is a resistive touchscreen that is somewhere between decent and insensitive to touch) sometimes displays a warning about distracted driving that has to be manually cleared by touching the OK button on the screen. That's dangerously distracting! The chrome on the driver and front passenger door handles is flaking off, leaving sharp edges that we need to mind. Never had that happen in any previous car. I won't ever buy another Buick. We're spoiled by Hyundai. While the LaCrosse is very comfortable and drives great, there's an obvious reason that it has about half the warranty of a Hyundai.

Shaq's Car

I purchased this Buick LaCrosse two years ago and absolutely love it. I have owned 3 Honda Accords and really liked them but this LaCrosse is so much more comfortable and luxurious.

Look Elsewhere

The Lacrosse was a potential candidate to be a retirement gift to myself in a year or two. I decided to rent one for a week to take on a 1,000 mile trip. It is now off my list. The first shortcoming is the cramped driving position. I'm 6 foot, 190 lbs and the position is much tighter than it has to be. The console flares as it approaches the dash reducing valuable seating real estate. My right leg was constantly fighting the console trying to get my foot squarely on the accelerator pedal. The foot well size is reduced by the intrusion of the wheel well. The seat went back far enough, a big plus. The dash seems to be close to the seating position and it curves as it approaches the door. I hit it the corner twice during exiting. Then there is the road noise. It is unacceptable for a car of this supposed caliber. The noise is intrusive starting about 35 mph on anything but smooth asphalt. At highway speeds, it is a constant nuisance. Thankfully, the wind noise is minimal, as it should be. Handling was very excellent and the ride was OK, nothing worth noting. Brakes, OK. The climate control worked very well and the controls were easy to understand. The entertainment system was another weak area. The screen was a nice size, but distracting because of the scarcity of buttons on the dash. The screen is tilted and so is the bezel which made is difficult to push the smallish station preset icons. Everything has to be done via the two knobs and a couple of buttons or the touch screen. Either way, it causes the driver to divert their attention from the road. The sound was excellent and it was not the premium radio. The powertrain (V6) was excellent, as was the gas mileage. I averaged just over 30 mpg (calculated) for highway (mostly), suburban and in-town driving. The trunk was nice and big and the fit and finish were excellent. By contrast, I'm leasing a 2015 Verano which is superior in several areas. It does not exhibit as high a level of road noise as the Lacrosse and the entertainment system is easier to use because it has buttons for things like the radio presets. The driver's position is not as cramped, even though it is slightly smaller overall and the pedal feel of the brakes is better. However, it is smaller and does not have the same ride comfort as the Lacrosse which runs 10-20k more. Maybe the redesign will improve many of these deficiencies which would put the Lacrosse back on my list.

I Love Buicks!

Drive it, you will love it

The ride is better than a romp in the hay!

The car is by far my favorite vehicle. The ride is soft and smooth, the interior is plush, pick up is great. Breaking is easy. Steering is wonderful, you can glide easily into corners with ease Of handling. Great car, worth every penny!

Quality GM Product

I knew when I purchased this vehicle that the gas mileage wasn’t great, but I only drive 3500 miles yearly so it doesn’t really matter. The big reason for this purchase was the design and comfort of the vehicle. The overall handling, steering, braking and electronic features are excellent. It has been a very good experience owning this Buick.

Eye-Catching Complement-Fetching Presence!

I almost could not recommend this car enough. Its rakishly-elegant appearance gives an impressive presence, it pretty much always stands out in a crowd, and I am frequently complemented for it. The interior is also by far the most comfortable of the cars I've owned. I had to travel in it 22 hours across America in the span of two days (11 hours a day), and I STILL found the car comfortable after all that! With the 304 HP V6 the car feels quite powerful and will tear up the road a little if you floor it from a stop. Even on single-lane highways I can pass up to eight cars in several seconds--starting from 60 MPH. Some cons I've noticed: 1. Occasionally the cruise will not come on for me. I find this happens up to three times on long trips, but thankfully the bug usually disappears after 5 minuets or so and it works again. Have not looked into it yet. 2. As many have noted, steering is numb and extremely sensitive, but you get used to it. 3. Breaking is a little mushy, but again, you get used to it. 4. Infotainment system can be a little slow in responding at times, though still fairly good generally. 5. My biggest complaint is the small trunk, which, as a heavy packer, doesn't suit my lifestyle. In short and overall, my quibbles are small, and the car more than compensates for these little eccentricities. A beautiful, powerful, comfortable, and reliable machine that I would highly recommend!

Smoooooth!

Purchased a slightly used (6500mi) from a dealer. Wife needs a car with good back support and adjustments. I hesitate to write this review as I'm somewhat superstitious, but, we love the Lacrosse! Quiet, smooth ride, decent acceleration for a hybrid. The interior is gorgeous and the change lane warning system is awesome! Now have 45,000 mi and my wife commutes a few days a week, 60 mi round trip. We have regular maintenance (oil changes, balancing) at our great dealership. I'm guessing we'll be driving this beauty for another 8 years. Why take a chance on something else when this is soooo good? UPDATE: This is our second Lacrosse (2015) first 2012. It had 5600 miles on it when we purchased it. Currently, 67,000 miles. It has the e assist which enables us to get 29. MPG in our mostly highway driving. It's not the fastest horse out of the gate, but I'll track dependability over speed any day. In the previous 20 years, I owned 5 Park Avenues. Every single Buick has been superb. The ride is super smooth and quiet. Aside from regular oil changes and tire rotation, the Lacrosse has been awesome. Still looks like new! I will admit, it took a bit of getting used to the blind spots on the '12, but the '15 enjoys the blind spot warning, which We love. We think about trading, but why give up a good thing to gain a newer vehicle. If you can find a low mileage one, buy it!

Great car

Buick is the best car on the road

Second LaCrosse

Only two occasions

Thought after looking at used pre owned cars just get a 2015 Buick Lacrosse. I have the cheapest version car is incredible in smooth ride. Being it's the luxurious version of Buick this vehicle powered with four cylinder other cars as new Maxima and Chrysler 300 don't have 'em. It does get good fuel economy for a large car as Lacrosse so stylish at best. I love the logic quality materials but one thing as said about two occasions the rear headroom and visibility is horrible other than a cheap car purchased. The car is nice but seems the controls are bit difficult at times other than that like this car it's affordable getting this vehicle might keep for couple months after my leased be up on something else.

Chose MKZ over LaCrosse

Tough choice between this AWD and Lincoln MKZ Reserve AWD but ended up with the Lincoln. Even the Buick Premium did not offer rear heated seats. The LaCrosse seemed a larger interior and more open feeling. I felt the MKZ had a slightly smoother and more comfortable ride which was the tipping factor. Both nice cars. Considerrd es350, Impala, Cadenza and Azura.

Do not buy a Buick without...

When you test drive this car pay special attention to the front head rest. I don't think this is limited to the Lacrosse. We didn't notice it on test drive, and I bought the car for my wife because we wanted the Delphi safety features on the high end trim package. The headrest is too far forward a problem that owners have complained about for years on forums. Dealers will do nothing to help. Buick doesn't care. This is one of the cars traded in most within one year, and I don't this is the reason. My wife, who is short, refuses to drive it. Other than this and the fact that the side windows are too small, I like the car very much. Without Buick's help, I removed the headrest , put it in a vice and bent it to a better fit. The technology is too complicated, especially when I had to show the dealer how to reset the oil change counter. The touch screen displays can be a distraction while driving. It's a very comfortable and quiet ride. Thge back up camera display is at an angle so the sun blocks it out at times. I like the car.

Great Car/Bad Dealership

The car is great! Sports Chevrolet In Silver Spring, MD did not honor my Edmunds discount. They prentended to honor the $19,700 price but ended up charging me more after I reviewed the breakdown of the price. They don’t deserve to be partners with Edmunds. The Buick is very nice inside and out. The Volt gauge is confusing because sometimes it’s up and sometimes it’s down. I feel the car is more sluggish when the volts are lower but I don’t understand why. Maybe the phone charging is impacting the voltage? That’s my only critique at this point. The car is stylish and smooth. Haven’t had this many compliments on my car since my Lincoln Towncar!

Love it!

It takes a bit of getting used to the front pillar blind spots.

Buick lacrosse 2015 e-assist not that great

2015 Buick Lacrosse E-Assist 5 years 77,000Km and problems. After 6 month , the vents on off controls change the climate control temp setting.Dealer never found the problem. After 1 Year the passenger sun visor mirror cover broke down. After 5 years 77,000Km, the rear driver side Abs got bezerk destroying the brake pads. Normal wear as per the dealer. Noisy car for the price paid. Very hard on gas in town.The E-assist never worked properly. Will never buy a Buick again

Mediocre gas mileage and noisy ride

This BUICK is very noisy to ride in. I can't have a decent conversation with the person riding with me. I don't know how General Motors gets away with advertising this car as being quiet ride for this car. Road noise is very noisy. The seats are like sitting on a wood board, not comfortable at all. Overall quality as I have owned other Buick's this one really sucks as far riding quality, noise limits within the interior, I really wouldn't buy another one. I am glad that GM is eliminating the Buick lacrosse in 2020, the vehicle is severely overrated any ways.

a little sportsie

Our new (pre-owned) car is just right for us. The Ed Morse Auto Plaza did an excellent job for us.

No space in trunk.

There is no room in trunk, golf clubs won’t fit without laying rear seats down. Great gas mileage on hiway.

becker buick is #1!

i am still thrilled with my car that i bought new in 2015. the deep garnet metallic color, sunroof, and black leather interior is beautiful. i still get thumbs up in traffic from other drivers, in the parking lot, and passengers as we are going places. thank you, john, for your patience as i was deciding to get a car, and then when you found it and had it delivered to becker for me to pick up i was all smiles!

Next to my Cadillac, the best car I've had!

Wow! Great car - no problems in over 8 1/2 years so far. Great gas mileage. Little over 46,000 miles on it and car shows avg mileage is 30 mpg! For a full-size 2015 luxury car, that is Great! I could go on and on...

Great car

I have had a great evxperience with this car and expect o keep it for many years! The new cars just can't compete with it.

Great car to own

My car has given me 89000 miles of great service with very little maintenance required. I constantly get compliments on how the car looks. Inside and out.

Beautiful Automobile

Styling, handling, power and quick acceleration, quiet solid ride, great technology, comfortable with plenty of room, wonderful sound system, get the V6-don’t waste your money on the 4, this is a great car!!

Hottie

Like every thing about it