2020 Buick Encore Consumer Reviews

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Charming

Susan H, 05/05/2020
Preferred 4dr SUV (1.4L 4cyl Turbo 6A)
7 of 7 people found this review helpful

This SUV is perfect for a family of four! Not much storage space, but the seats lay flat to allow for bigger items. Engine runs smooth for a 4 cylinder and definitely a gas saver! The cost is great if you are on a budget!

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LOVE THIS LITTLE BUICK!11

hernan, 12/28/2019
Preferred 4dr SUV (1.4L 4cyl Turbo 6A)
9 of 10 people found this review helpful

It is upscale experience with a small footprint. Really quiet compared to the Subaru I had. About the same mileage. Seems a little low for its size but the car is well made and feels way more luxury oriented. Great stereo. Easy electronics to understand.

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Just not well thought out

RB123, 12/29/2019
Essence 4dr SUV AWD (1.4L 4cyl Turbo 6A)
8 of 12 people found this review helpful

Finished a multi week rental and think I can sum this up as that song from Bob's Burgers: "Quarter A**ing". Buick seems to have just given up half way through designing this thing. In fact I'm having trouble trying to determine who this thing is designed for. Cargo hold is non existent, I basically had to fold down back seats when hauling luggage, large items, almost anything. Why does only the driver get an arm rest? Why is the center cargo hold so small and far away? Why is there no real storage for small things in the car? Why do the auto headlights wait until after dark to turn on? Why are the intelligent wipers unintelligent and never adjust or turn on? Why does auto climate control constantly fog up the windows? Why is there permanent two zone climate control with no sync? Why do the power seats power the bottom but not the tilt? Why do the vehicle settings not seem to set things like the heated seat when remote starting (but say they do)? Why is there rear vehicle detection but no other features like lane keep assist, pre coalition, etc? Why is that rear wiper so teeny tiny? Why is there navigation but only if I call and talk to an Onstar person? Who wants to talk to Onstar constantly!?! Why is center display features only accessible from the turn signal stick so that you have to take your hand off the wheel and fiddle with something complex that almost prevents your from using the steering wheel while driving? Why is the radio reception so very bad? It wouldn't pick up stations our ten year old car had no problem locking on to. Why is the gas tank so teeny tiny? It's just an odd non functional mix of features. I will say, it is very quiet on well paved roads. It does have nice bright headlights. It is oddly high riding (which can make it teetery at times) but gives you nice visibility. Acceleration isn't to bad if you really push it. I suspect premium might help this. Luckily CarPlay is available for the infotainment and navigation. It does have a nice cutsy rumble tumble look to it.

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WORST vehicle EVER, well most USELESS vehicle

Beth, 01/30/2020
Sport Touring 4dr SUV (1.4L 4cyl Turbo 6A)
8 of 21 people found this review helpful

Ok, the ford super duty 6.0 was the worst but this is a USELESS vehicle. CANT get a kayak rack to go to the river for a day of fun. CANT get a trailer hitch to pull a trailer for the kayaks. CANT get off road/snow tires to get up the driveway in winter!! Thats a dozen 2 mile walks in deep snow every week all winter carrying 50 pound feed bags up a steep hill, as the SUV gets parked at the street and we have to walk home!!!! Cant get a remote start which is an available option- but the dealer cant add it later- as we were told. This thing may be OK to go a mile to work- in town ONLY- in Texas, but its totally useless for ANYTHING else- anywhere else. No where near the space or use-ability of the RAV4 we traded in. THAT RAV-4 WOULD CARRY EVERYTHING WE WANTED ANYWHERE. (with AT2 tires it would bust through 4 ft deep snow drifts without hesitation). Computer has glitches but the heater, radio, cruise and wipers work well. We are stuck as we only get a vehicle every 18 years. BIG DISAPPOINTMENT, NEVER again Buick.

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Horrible

CCole, 12/11/2019
Sport Touring 4dr SUV AWD (1.4L 4cyl Turbo 6A)
4 of 10 people found this review helpful

I had one as a dealer loaner while my car was getting repaired. In the 4 days I had the Encore, I drove over 500 miles and continually dreaded getting into it to drive it. Cramped seats and very little legroom for the driver and passenger, the engine was underpowered and the car felt exceptionally sluggish on the highway, at certain points, I did not feel confident changing lanes. The interior felt cheap and the seats were uncomfortable. Despite owning Buicks for years, this is not one that I would consider buying. I have a friend who just bought a Jeep Compass brand new and for the money, I would strongly recommend one of those instead of an Encore.

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